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Sonesta Beach Resort & Casino

Naama Bay | South Sinai, Sharm El Sheikh, Egypt
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Sonesta Beach Resort & Casino
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Best prices for: 1 room 1 guest
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Ranked #82 of 228 Hotels in Sharm El Sheikh
A recent review
5 of 5 stars reviewed 3 days ago
Becca R
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2,751 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (567)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
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    (788)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

The room was lovely, very spacious and always cleaned to high standard. The facilities were adequate, complementary wifi would have a been a plus because most other hotels provide this service. Hadi was amazing from the Italian restaurant was amazing always so kind and friendly. Room service was flawless, aside stingy with the butter. The bar was very generous with... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Charlie and Becca, We are delighted to hear that you both had such an enjoyable stay with us. We are pleased that you were happy with your room and that it was always cleaned to a high standard. We will thank housekeeping. We are glad that you were satisfied with room service – we have noted your butter comment... More 

Saltburn-by-the-Sea, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My three friends and I stayed at Sonesta Beach for one week on the 12th July, it was a lovely relaxing holiday which we throughly enjoyed! We found the facilities to be of a high standard including the rooms which were very clean and the we even got lovely towel swans a few times. The night time entertainment could have... More 

Was this review helpful? Yes 3
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Abby, It was a pleasure to welcome you and your friends to the Sonesta Beach Resort. We are so pleased that you had such a lovely time with us and I am glad that we delivered the holiday that you had hoped for. I am glad that you were happy with your room and received some lovely towel art... More 

1 review
2 of 5 stars Reviewed 5 days ago NEW

I just checked in and did my reservation on Booking.com i paied more than its mentioned in the site. I requested an early check in and i had to wait 4 hours since I arrived to the hotel till i check in. The room is ancient tiny small TV. Aircondition is very bad and smell is noy pleasent. The furniture... More 

Was this review helpful? Yes 2
Wales, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Well following on from the last review, we where due to travel to the Sonesta on the 27th June then 2 days before we flew we where informed that Thomson/First Choice had pulled the hotel from its programme and this hotel was no longer available through them with immediate effect. After reading the bad reviews I'd had just days before... More 

Was this review helpful? Yes 2
Saltburn-by-the-Sea, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed at Sonesta for a week from the 12th of July and had the most amazing holiday! Our rooms were by the Cactus pool, they were always spotless and left with beautiful towel decorations on the beds each day. We stayed by the Cactus pool each day as we found this was where most English people stayed; we decided... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Portia, It is so lovely to hear our staff being praised in the way in which you have. Thank you and we will most certainly pass on your compliments. Hotels can have all the facilities and infrastructure that one could wish for, but without a superb team of staff it is meaningless. This is why the Sonesta Beach Resort... More 

Hillingdon, England, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The Sonesta Beach provided us a very pleasant and relaxing stay whilst in Egypt. The hotel staff were all extremely friendly and approachable offering their assistance as and when needed. Our first opinion upon entering the hotel was that it was very clean. The waiting staff in the restaurant provided excellent customer service and were a very funny friendly bunch.... More 

Was this review helpful? Yes 1
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, Thank you for choosing to stay at the Sonesta Beach Resort. We are pleased that you had relaxing and enjoyable holiday and were so well looked after by our superb staff. I am glad that you were happy with the food and found plenty to eat, given that you are a self-confessed fussy eater, but I'm sorry to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

It was a very bad experience for both me and my friend, the service is bad the staff are careless very old furniture no fridge the a.c is terrible it should be one star or 2 at the most. Big big scam don't recommend it at all

Was this review helpful? Yes 1
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, I am afraid that there is little for us to address here as you have given so few details as to why you thought the service was bad or indeed careless. We are unsure which pieces of furniture you are referring to and where there was no fridge. Fridges are in all guest rooms. Had we known you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very nice place go stay rooms were perfect and clean regularly staff very polite but as for the smile entertainment team they need to be told there is not just Russians staying there. Also can't believe they charged for wifi most hotels gave it for free

Was this review helpful? Yes 1
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Neville, Thank you for choosing to stay at the Sonesta Beach Resort and we are pleased to hear that you had a nice stay. I am glad that you were happy with your room and that you found our staff to be so polite and friendly. I am sorry that the Animation Team did not address their activities and... More 

Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I’ve just come back from a 2-week stay at Sonesta Beach and after reading some of the reviews on here I felt I really had to set a few things straight. We arrived at 9:30pm at night and were pleasantly surprised to find food was still being served up until 10pm. Even at such a late hour the food was... More 

Was this review helpful? Yes 2
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, Thank you for your supportive review and we are so delighted to hear that you had such a wonderful stay with us. Our staff are indeed are biggest asset and we are immensely proud to have such a wonderful team working for us. They are so dedicated and enjoy their jobs to the maximum. Your many compliments will... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I visited the Sonesta in June for 2 weeks and loved it! When we arrived, the staff had upgraded our room as it was my birthday and had booked us a meal with a birthday cake for the following night which made us feel very welcome. The hotel in general was much bigger than we expected and... More 

Was this review helpful? Yes 2
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Lauren, Thank you for choosing to stay at the Sonesta Beach Resort and we are delighted to hear that you had such an enjoyable stay. It was our pleasure to do something special to celebrate your birthday and we are pleased that you liked your upgraded room. I am glad that you were pleasantly surprised at how delicious your... More 

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