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Sonesta Beach Resort & Casino

Naama Bay | South Sinai, Sharm El Sheikh, Egypt
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1 room 1 guest
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Sonesta Beach Resort & Casino
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2,769 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doha, Qatar
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The all inclusive formula includes a self-service restaurant with cheap food. Prefer the "Casablanca" restaurant with a good staff, particularely Nassef, who will do everything to make your lunches and dinners a great experience. The beach is small with *lots* of rocks in the water and hundred of chairs on the beach. Rooms are regular, though they are large. No... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, Thank you for choosing to stay at the Sonesta Beach Resort and we are glad that you enjoyed your stay with us. We are quite a large resort with around 550 rooms but by no means the largest in Sharm El Sheikh. We enjoy a good sized plot and are therefore able to offer some lovely leisure facilities... More 

Kazan, Russia
1 review
3 of 5 stars Reviewed 2 weeks ago

I'd like to express my special "Thank you" to the staff that served us at Casablanca restaurant, that is Amr El Azab, Mohamed Shaban and the manager Nassef Ibrahim. We've dined there almost every night in a quiet, non hectic, relaxing atmosphere. Guys were very attentive, helpful and entertaining. Thank you, guys, for making our stay very special! Also I'd... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Alisa, Thank you for your honest and very complimentary review. We will have pleasure in passing on your thanks to all those staff that you have taken the time to mention. I understand that you were not so keen on our main Buffet restaurant but much preferred the sophistication and calmness of the beautiful Casablanca restaurant. I am pleased... More 

North Yorkshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My 17 year old daughter,my husband and I have just returned from our 4th visit to Sonesta Beach and we noticed a lot of things had changed or just didn't happen anymore. Freshly made sandwiches were available at lunch time from the Blue wave pool but in comparison to last years they left a lot to the imagination( medium sized... More 

Was this review helpful? Yes 1
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Sam, It was lovely to see you return to the Sonesta Beach Resort and we thank you for taking time to tell us what you thought of your holiday. We really do value your feedback as repeat guests. The sandwiches have changed at the Blue Waves Bar as we were getting a lot of wastage so introduced smaller rolls.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We re-visited again at the sonesta beach in May,and we had a excellent stay,we was situated on the ground floor at the cactus pool,the weather was brilliant the staff always are outstanding and the food is good,the massage's are a must (buy 1 get 1 free) there is lots to do if you fancy it,but like me and my wife... More 

Was this review helpful? Yes 1
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, It will be a pleasure to welcome you back again in September and we are thrilled to hear that you had another amazing stay with us back in May. We are glad that you were so happy with your room and that you enjoyed all your meals whilst you were with us. It is good to know that... More 

Nottinghamshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We have just returned from a 2 week family holiday (couple and 2 daughters aged 19 and 17) Our stay at sonesta was very mixed. There are several bad things that need addressing but also good things. Upon arrival, reception and the bell boy was great, however slightly frustrating that our 2 rooms were in the 2700 block which is... More 

Was this review helpful? Yes 1
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Mark, Reading your review I think it is fair to say that you did, overall, have a lovely holiday and, as you say, the customer service you received was faultless. Had we known that you would have preferred to be nearer the main part of the hotel we would have offered you an alternative room (space permitting of course).... More 

Newcastle upon Tyne
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We travelled here in June arriving in time to have a late dinner, our room near the cactus pool was as past was lovely and clean, fresh towels each day and it was cleaned to very high standard and we had all sorts of towel art, swans, hearts with petals, crocodile and even an elephant. We soon were greeted like... More 

Was this review helpful? Yes 1
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, It was so lovely to welcome you back again and we were so pleased to see you. I am, of course, so disappointed to hear that you were unhappy with your meal times. I only wish that you had been told prior to your arrival that the Dome was shut and then you may not have been so... More 

Mexborough, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Visited sonesta in April this year after having visited Egypt the year before and not havng the best experience.sonesta beach changed our views on Egypt altogether. Ideally situated a nice walk along the beach into naama no taxi needed. This was one of the main reasons we loved it. The hotel has everything you need but we like to have... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, We are delighted to hear that you will be returning to stay with us again and that your stay at the Sonesta Beach Resort has restored your faith in Sharm! Thank you for your kind compliments about our staff and we will be sure to pass these on to them all. We are delighted that you were so... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

staff of the restaurant and bar bad staff and bad service in restaurant staff 2003 big defrant staff 2015............ Management hotel is offline between the guest reviews asked more than once for the hotel manager the presence of problems are not Response with us

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, We, as the Management, will always have the manners to respond to a guest's review. However, if you have written reviews before, which is what I think you are saying, and these reviews have contravened Trip Advisor Guidelines, they will not be posted by Tripadvisor so wqe3 would not have seen them. We are unable to address your... More 

Kent, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed July 29, 2015

Slightly late to upload this review however looking at the recent reviews, people still have the same opinion. I visited the Sonesta Beach Resort in August 2013 and July 2014. I thoroughly enjoyed both of my visits to this hotel. The rooms are slightly dated and could do with a little refurb however for the amount of time actually spent... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Bryony, We were disappointed not to see you this year but understand that you were curious to seek alternative hotels. We are, of course, pleased that they didn’t match up to our wonderful Sonesta Beach Resort and we are delighted to know that you will therefore be coming back to us. As many recent reviews have said, our staff... More 

East Riding of Yorkshire, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 29, 2015

We stayed at this Hotel last year in September 2014 having never been to Egypt our experience of this hotel was brilliant from start to finish although our room was a bit of a walk to the reception it didn't matter the gardens were immaculate we were in a 1bedroom apartment no pool view but well manicured gardens as this... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Mark, Thank you for letting us all know of the brilliant holiday you had with us. Our staff are indeed superb, offering a high level of service and always willing to help our guests in any way they can. We take great care to ensure that the grounds and hotel are immaculate at all times, so thank you for... More 

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