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Iberotel Palace

Travelers' Choice award winner
El Maya Bay, Sharm El Sheikh, Egypt
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Iberotel Palace
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2,944 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (810)
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Dunfermline, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our 2nd visit to the Iberotel Palace and we felt like we had returned to our 2nd home when we got there. The staff are fantastic as always. Haus the Thomson rep is brilliant. Tipping is a must as their wages are poor. The resident duo - Acoustix are brilliant as is Maxine who sang on the terrace... More 

Review collected in partnership with Jaz Hotels & Resorts

Was this review helpful? Yes 4
Iberotelpalace, General Manager at Iberotel Palace, responded to this review

Dear hazel_ferrier74, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay Iberotel Palace Sharm Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome... More 

Wokingham, UK
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just returned from a week at the Iberotel Palace, having travelled with Thomson. Overall, an excellent hotel with superb staff at an exceptionally hot time of year. The Positives - all the staff go out of their way to make sure that you are having a good time. Special mention should be made of Maged (in main bar... More 

Review collected in partnership with Jaz Hotels & Resorts

Was this review helpful? Yes 2
Iberotelpalace, General Manager at Iberotel Palace, responded to this review

Dear David_B_UK, We appreciate the time taken to comment on your experience during your recent residence at Iberotel Palace. Your feedback underlines a wonderful experience and we are glad to have been able to match your expectations through personalized attentions delivered by our friendly professional teams Your compliments have been passed to our Employees who are waiting for your next... More 

Kent, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Warm welcome on arrival from management & staff. Friendly & laid back atmosphere. Many good improvements have been made over the last 8 years that we have been visiting, and more still to come. All restaurants serve lovely food and are spotless. Always someone around to give advice if you are planning to venture out.Have already booked for next year... More 

Was this review helpful? Yes 1
Iberotelpalace, General Manager at Iberotel Palace, responded to this review

Dear yvonne_payne, I am very pleased to read that you had a fabulous breakaway at Iberotel Palace and that you received nothing but a great hospitable spirit from our Employees. We are very proud for your continuous loyalty and trust, and thank you to be part of the ever growing Iberotel Palace family! We are delighted that you feel at... More 

Hereford, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Couldn't ask for anymore from hotel and staff ! All staff are excellent and will do anything to help. Highly recommend this hotel ,I paid for superior room and it was worth it ,huge bed (7 and a half foot wide ) lovely room ,beautiful beach and there was food and drinks served to your beach lounger . Never had... More 

Was this review helpful? Yes 2
Iberotelpalace, General Manager at Iberotel Palace, responded to this review

Dear Glyn B, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay Iberotel Palace Sharm Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I have just returned from a week's holiday here at the Iberostar Palace, and we probably wouldn't return in a hurry. The hotel although a really nice one is a little shabby around the edges, and would benefit from a face lift, We arrived, and once we had booked in we where shown in a fashion the... More 

Was this review helpful? Yes 4
Iberotelpalace, General Manager at Iberotel Palace, responded to this review

Dear Yin24_12, We appreciate the time taken to comment on your experience during your recent residence at Iberotel Palace. Your feedback underlines a wonderful experience and we are glad to have been able to match your expectations through personalized attentions delivered by our friendly professional teams Your compliments have been passed to our Employees who are waiting for your next... More 

Leeds, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Iberotel Palace is amazing!!! The hotel is clean and tidy and big enough not to run into other guests. We sunbathed on the beach which was clean and tidy with plenty of sunbeds to choose from - we never reserved any. The buffet breakfast, lunch and dinner was lovely with plenty of choice even for my fussy husband. Unlike... More 

Was this review helpful? Yes
Iberotelpalace, General Manager at Iberotel Palace, responded to this review

Dear Angela C, I would like to take this opportunity to extend our warmest greetings on this very special occasion, and we wish both of you long life full of joy & happiness, We appreciate your recommendation of the hotel and are grateful for the business given to Iberotel Palace Sharm which services have fully exceeded your expectations. Kind Regards,... More 

Cleveland u.k
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Based on our views and opinions. Hotel is very clean and tidy - but the decor, linen and towels are very tired and old. Food has a good choice but better quality would make a big difference. Rooms Our room was large, clean, tidy, fantastic towel art (yet towels used old and threads hanging) fantastic views and quite exactly what... More 

Was this review helpful? Yes 1
Iberotelpalace, General Manager at Iberotel Palace, responded to this review

Dear wink_bink, we would like to thank you very much for being our guest and for taking the time to share your valuable feedback about your vacation experience. All your very positive and as well constructive comments have been well acknowledged for consideration and we do sincerely apologize for any inconvenience due to Linen and Food during your stay plus... More 

Huddersfield, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Well what can I say about Iberotel Palace its absolutely out of this world your made to feel so welcome and the service you get is second to none all staff go to great lengths to make sure your happy The hotel and rooms are spotless nothing is out of place Food also is good and had no illness We... More 

Was this review helpful? Yes 1
Iberotelpalace, General Manager at Iberotel Palace, responded to this review

Dear emma a, I would like to take this opportunity to extend our warmest greetings on this very special occasion, and we wish both of you long life full of joy & happiness, We appreciate your recommendation of the hotel and are grateful for the business given to Iberotel Palace Sharm which services have fully exceeded your expectations. Kind Regards,... More 

West Yorkshire, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

We have just returned from at this hotel for 10 days. it was a lovely hotel, our room was lovely and clean and the staff were brilliant, they were all very nice and attentive. However we did notice that the people who gave the staff bigger tips were treated much better. many reviews on trip advisor take note of the... More 

Was this review helpful? Yes 1
Iberotelpalace, General Manager at Iberotel Palace, responded to this review

Dear Emily M, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay Iberotel Palace Sharm Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to... More 

London, United Kingdom
4 of 5 stars Reviewed 1 week ago NEW

It my first time to Egypt after having worked in magaluf for 2seasons so new I was looking for a relaxing holiday and that's exactly what me and my boyfriend got! The staff do everything they can for you and are very friendly, such a chilled out hotel maybe sometimes too chilled out. The room was perfect, a huge huge... More 

Was this review helpful? Yes
Iberotelpalace, General Manager at Iberotel Palace, responded to this review

Dear Rhiana O, We appreciate the time taken to comment on your experience during your recent residence at Iberotel Palace. Your feedback underlines a wonderful experience and We are glad to have been able to match your expectations through personalized attentions delivered by our friendly professional teams Your compliments have been passed to our Employees who are waiting for your... More 

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