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Hotel Novotel Sharm El-Sheikh

5.0 of 5
Naama Bay, Sharm El Sheikh 32, Egypt
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Hotel Novotel Sharm El-Sheikh
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Ranked #73 of 226 Hotels in Sharm El Sheikh
A recent review
5 of 5 stars reviewed yesterday
Fady E
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1,171 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

hotel room is soo comfortable , clean, bathroom is so clean beach is great, pool is wonderful and they heat it in winter restaurant is amazing , food is sooooo tasty and delicious, dinner is having different theme every day ie one day Italian, another day Egyptian, Mexican, ... etc i love that hotel

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Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We booked a family holiday for 9 people which included 4 children. We decided on the Novotel Palm hotel and by God we made the right choice. It couldn't have been anymore perfect. Never have we been met with such hospitality. The staff bent over backwards for your needs! Restaurant staff (especially hani) were amazing and the service we received... More 

Was this review helpful? Yes 3
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Parvy01, Thank you very much for your most kind review. We strongly believe to go the extra mile to delight our guests and I was much pleased that our efforts exceeded your expectation. I will most certainly share your positive comments with the entire staff, and personally congratulate them all. We recognize such exceptional talents at the monthly all... More 

1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

I just came from a 5 days vacation in the novotel palms. Let me start from the minute we entered the reception guy was very nice helpful. We entered the restaurant to eat food was ok. Went to the room very big clean and the view is great. The second day our misery started they only cleaned the room at... More 

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Nissobeirut321, Thank you for choosing Novotel Sharm El Sheikh Resort for your recent holiday, and for posting review on trip advisor. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests. We have noted your comments regarding your stay and we are concerned to learn that... More 

Greater London, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

All I can say is that we had a great time and was well looked after, the accommodation was very comfortable , a well stocked mini bar that was free to all inclusive customers, special mention to the young lad who looked after our room the towel art in the room after a long day sunning ourselves was always something... More 

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear alan b, We are very delighted to read that you have enjoyed your stay at the Novotel Resorts Sharm El Sheikh. We appreciated your comments very much. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are sure that this feedback will serve as an encouragement to all of our staff... More 

Bromborough, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Took the last two weeks in March at the Novotel Beach , the first week wasn't as hot as in previous years, we've visited Sharm ( 6 in total ) , our second visit to the Novotel Beach , but the second week made up for it with the weather in the thirtys. The Novotel Beach is one of the... More 

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear woodalan, Thank you very much for your most kind review. We strongly believe to go the extra mile to delight our guests and I was much pleased that our efforts exceeded your expectation. I will most certainly share your positive comments with the entire staff, and personally congratulate them all. We recognize such exceptional talents at the monthly all... More 

Tønsberg, Norway
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Our family stayed the Easter vacation at the Novotel beach. We had a daughter age 21 in a wheelchair with us, so we were very focused on accessability for the wheelchair. We had a room with wheelchair accessabillity. The whole hotel is very good for wheelchairs. And the last meters down to the beach we got good help from the... More 

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Brant Eric H, Thank you for posting review on trip advisor about your experience at Novotel Sharm El Sheikh We are thrilled to learn that your enjoyed your stay at Novotel Sharm El Sheikh and that we succeeded to make your stay a true memorable one. I have shared your comments with the team, so that they are aware... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is my second time on this hotel and I am really satisfied with every little thing. I've stayed at Novotel beach earlier, but we wanted to try the all inclusive this time. The Palm is beautiful with lots of pools and nature areas. Nice staff (special thanks to Mohammed Sofian for all the hospitality on the hotel). Everybody's here... More 

Was this review helpful? Yes 1
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Gossah, Thank you for taking the time to write your kind review following your recent holiday at Novotel Sharm El Sheikh Resort. We are thrilled to learn that you enjoyed your time and we truly appreciate your valuable comments in particular that related to the helpfulness of the staff. We truly appreciate you taking the time to share your... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel stuff are very friendly Room is spacious & comfortable & we'll decorated Toiletries are bad quality Breakfast need a lit bit improvement Besach is amazing Programs at night are wonderful I highly recommend this hotel for family trip & even couple trip

Was this review helpful? Yes
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Farah O, We are very delighted to read that you have enjoyed your stay at the Novotel Resorts Sharm El Sheikh. We appreciated your comments very much. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are sure that this feedback will serve as an encouragement to all of our staff... More 

Ashrafiyah, Beyrouth, Lebanon
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 5th stay at the hotel as we visit Sharm every year and always stay at Novotel Beach. The rooms are spacious with nice balconies that have amazing views (whether gardens, desert side, pool side, or sea view). The breakfast buffet is really good with a huge diversity of items although it becomes repetitive after several days. The... More 

Was this review helpful? Yes
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear NabilSalibi, Thank you very much for your most kind review. We strongly believe to go the extra mile to delight our guests and I was much pleased that our efforts exceeded your expectation. I will most certainly share your positive comments with the entire staff, and personally congratulate them all. We recognize such exceptional talents at the monthly all... More 

Kazakhstan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel (Palm) end of March 2015. Good hotel overall, but it’s hard for me to compare with other hotels in Sharm el Sheikh because it was the first and hope not the last visit there. Let me go through the main points here: Hotel Grounds look clean and tidy. Garden is nice and very well kept!... More 

Was this review helpful? Yes
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Nurlan H, Let me first seize the opportunity to thank you very much for choosing the Novotel Resorts Sharm El Sheikh for your recent holiday, also thank you for posting a review on trip-advisor. Your comments on areas that you note for improvement will be reviewed as we continually strive to deliver a product and service to meet and... More 

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