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Hotel Novotel Sharm El-Sheikh

Naama Bay 32, Sharm El Sheikh, Egypt
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Hotel Novotel Sharm El-Sheikh
Best prices for: 1 room 1 guest
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Ranked #76 of 227 Hotels in Sharm El Sheikh
A recent review
3 of 5 stars reviewed 4 days ago
FabBordS Valence, France
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1,147 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Valence, France
1 review
3 of 5 stars Reviewed 4 days ago NEW

If you're after a good 5 star customer service this is NOT the place. In reception they will try to trick you to upgrade you and will offer you the same type of room as you paid for. Reception staff will add 50% to 70% to the taxi price, the concierge service is good please go to them if need... More 

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear FabBordS, Thank you very much for the time you spend to write your valuable comments regarding your recent stay at Novotel Sharm El Sheikh Resort and the efforts you took to share your views with us. For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level... More 

Cairo
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Average hotel no thing more or less rooms are big attached to it a kids room with two beds the pool on the palm area is medium size. -------------------------------------------------------------------

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear riadfawzy, Thank you for choosing Novotel Sharm El Sheikh Resort for your recent holiday, and for posting review on trip advisor. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests Your comments have been taken into consideration and communicated to the Management Team. Please be... More 

Nottinghamshire
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stay at the Novotel and it was like going home. The staff are amazing here. The service is first class also, nothing is too much trouble for anyone. We stayed on the mountainside of the road at the Novotel Palm resort. There wasn't one thing that we would have changed about the stay. The room was... More 

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear theSpender, We are very delighted to read that you have enjoyed your stay at the Novotel Resorts Sharm El Sheikh. We appreciated your comments very much. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are sure that this feedback will serve as an encouragement to all of our staff as... More 

Moscow, Russia
Contributor
15 reviews 15 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel end of February 2015. Hotel is very cosy and clean. Food was very good quality, the choice is enough for a week rest. It was really pleasant to have a warm pool at this time. It is quite big and clean. The best advantage of the hotel is the great beach. It is also very clean,... More 

Was this review helpful? Yes 1
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Jane V, Let me first thank you very much for taking the time to write such a wonderful review about our resort. We appreciate your kind and valuable comments about the Novotel Resorts Sharm El Sheik, and we are very thrilled to learn that we have made your stay memorable and enjoyable one. Your comments are very important for... More 

essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned yesterday from another great stay at this lovely hotel . The novotel is clean and comfortable. The staff are welcoming and friendly, nothing is too much trouble. We stayed at the beach hotel on a bed and breakfast basis. We will definitely be returning.

Was this review helpful? Yes 1
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear kungpo, Thank you very much for your most kind review. We strongly believe to go the extra mile to delight our guests and I was much pleased that our efforts exceeded your expectation. I will most certainly share your positive comments with the entire staff, and personally congratulate them all. We recognize such exceptional talents at the monthly all... More 

Lipetsk, Russia
1 review
5 of 5 stars Reviewed 2 weeks ago

Write a review one year after the last stay. Reading the negative reviews, do not believe that this is about our favorite hotel Novotel Palm :) visited four times, the staff are always friendly, attentive. The quality of food and service in the restaurant is always on top. Chefs are always greeted you with a smile. A large assortment of... More 

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Lesya T, Thank you very much for taking the time to write a review on trip advisor about your stay at the Novotel Palm Resort. We are very delighted to read that you have enjoyed your stay at the Novotel Resorts Sharm El Sheikh. We appreciated your comments very much. Customer care is amongst our highest priorities and it... More 

Arendal, Norway
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We are bach from a stay in Novotel Beach,Sharm el Sheik. We had a wonderful time there. Spent 14 days in this hotel once again. Thanks to all of the people working in this hotel to make ouer stay comfortable. This is a place to come back to, and we will. This recomendation is because of the service and the... More 

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear aager2014, First Of all, I would like to thank you very much for your interest shown at the Novotel Beach Resorts Sharm El Sheikh and for posting such a wonderful review about your recent stay. We are very thrilled to know that our service met your expectations and your stay was enjoyable one. Feedback from satisfied guest is our... More 

bristol
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We both throughly enjoyed our time at the hotel the staff were lovely and friendly and wanted to make our time as good as possible. The food was nice and the rooms were nice. Beach was lovely. Beach bar was lovely. Hotel ala carte Al debate restaurant was disgusting worst meal ever and they tried to serve me watered down... More 

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear amieBristol, First of all, I would like to thank you very much for your interest shown at the Novotel Resorts Sharm El Sheikh and posting a review about your recent stay at our resort. We are very thrilled to learn that you have enjoyed your stay with us and woul like to inform you that your comments about the... More 

Sharm El Sheikh, Egypt
1 review
5 of 5 stars Reviewed 3 weeks ago

Very cozy hotel! The sea is near Food very tasty. Small restaurant, but very romantic atmosphere/ Personal very friendly! We were with 2 children. They had enough fun. I hope to come again to this hotel! Advice to all!

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear YULIAGENDY, We are very delighted to read that you have enjoyed your stay at the Novotel Resorts Sharm El Sheikh. We appreciated your comments very much. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are sure that this feedback will serve as an encouragement to all of our staff as... More 

Newcastle-under-Lyme, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently spent a stay with family and were delighted - superb service particularly Ahmed Hussein front of house and Lilliana guest relations - in fact all the staff. Naama Bay is busy but at the Novatel we found tranquility. The beach was gently sloping down to the sea - comfortable sun loungers and no noisy animation! We shall be... More 

Was this review helpful? Yes
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear bmw968, Thank you for taking the time to write your kind review following your recent holiday at Novotel Sharm El Sheikh Resort. We are thrilled to learn that you enjoyed your time and we truly appreciate your valuable comments in particular that related to the helpfulness of the staff. We truly appreciate you taking the time to share your... More 

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