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All 233 Sharm El Sheikh hotels

Hotel Novotel Sharm El-Sheikh

5.0 of 5 Hotel   |   32 Naama Bay, Sharm El Sheikh, Egypt
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Ranked #92 of 233 Hotels in Sharm El Sheikh
A recent review
3 of 5 stars reviewed 4 days ago
pspec878 London, United Kingdom
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992 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I am from England. I stayed for two weeks in the Novotel Sharm and it was like being in Moscow. Everyone was Russian, with their blank, expressionless, grey faces. Not one Russian smiled. The hotel was fine although I wouldn't say it was great. I was bed and breakfast and going to breakfast was like running the gauntlet. Once you'd... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just arrived back home after an amazing 9 day stay at Novotel beach hotel in Naama Bay. We were moved to this hotel from the Concorde El Salam as this hotel we booked with on the beach was advertised to us incorrect and by moving to Novotel I couldn't of asked for a better stay as this hotel made our... More

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear SenazDjemalx, Thank you for taking the time to post a review on tripadvisor. We very much appreciate your positive comments regarding your stay at the Novotel Sharm El Sheikh Naama Bay. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from... More

Sheffield, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Just back from the Novotel in naama bay, this hotel was just about ok. We stayed in the beach side and had a room overlooking the pool. We stayed bed and breakfast so can only comment on the breakfast offerings which I thought was very limited. If you like bread you will be ok but basically the food is not... More

Was this review helpful? Yes
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Hazel W, Thank you very much for posting a review on trip advisor about your recent stay at the Novotel Palm Resort. Your comments are very valuable for us and we assure you that we are taking the necessary actions to ensure the satisfaction of our guests. Once again thank you for choosing the Novotel Resorts as a destination... More

Wales
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice enough hotel rooms, good but not in anyway 5 star Best bed I have ever slept in though. Pool area and grounds well kept. Near the beach and in walking distance along the prom to Naama town. Main let down is the terrible food and dining room. Only a few coffee cups - so people had to wait for... More

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear jodanuke, Thank you for taking the time to tell us about your experience at the Novotel Sharm El Sheikh Naama Bay. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More

1 review
1 of 5 stars Reviewed 1 week ago

We were not given the room we booked. We were made to wait for 1 hr begore check in. First the reception staff gave us different room then we booked. Then after much complain they shifted us to garden view room that we booked. Just few mins in shower and water started overflowing whole bathroom and whole room. I called... More

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Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Divyesh D, First of all, I would like to thank you for posting a review on trip advisor about your recent stay at the Novotel Beach resort. We would like to apologize that our service was below your expectations. We appreciate your understanding, and we assure you that your comments will be shared with the entire management team to... More

Luton, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hey Guys Second trip to sharm, First time at the Novotel palm, this hotel is lovely!, It has surrounding gardens, and 3 pools on 2 different levels, and a really good / friendly bunch of staff. This hotel is in an ideal location, as its literally bout 3 minutes walk/ possibly less to nama bay. The walk to nama is... More

Was this review helpful? Yes 2
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear renha k, Thank you very much for taking the time to post a review about your recent stay at the Novotel Palm Resorts. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Once again thank you very much for choosing the Novotel Resorts... More

Cairo, Egypt
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are clean but the A/c was not working and it took 25 min to send a worker to fix it...Rooms are big and spacious... The pool is very nice but no one was there to take any orders as we needed drinks The breakfast is OK but not impressive Check-in was a long process and security guy is rude

Was this review helpful? Yes 2
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear Sarah F, First of all, I would like to thank you very much for sharing with us your comments about your stay at the Novotel Beach Resort Sharm El Sheikh. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the... More

Egypt
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The place is elite and enjoyable, My stay was memorable and it was an experience i'll never 4get because i faced a reservation issue and mohamed mansour solve it as soon as he saw it "he is the best. But there is some notes to care for it; the stuff is freindly with any nationality but Egyptian no, The food... More

Was this review helpful? Yes
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear MOHAMED O, let me first thank you very much for posting a review about your stay at the Novotel Resorts Sharm El Sheikh. your comments are very valuable for us. We have shared your comments with the entire team. Please rest assure that we will take all the necessary actions. Once again thank you very much for your valuable... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Been to sharm 5 times now, this has been the best time ever - staff were absolutely wonderfull- service was impeccable- loved every minute of our stay... The asst. front office manager Mohammed mansour - was a great help.... We loved stayin here - family friendly!! My two daughters 8 and 1 loved every minute... Will be back in sharm... More

Was this review helpful? Yes 3
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear R14ahh , First of all, I would like to thank you very much for posting a review on trip-advisor about your recent stay at the Novotel Palm Resort. We are thrilled to know that your stay was memorable and enjoyable one. It is always a great pleasure to receive feedback from satisfied guest. Our goal is to exceed our... More

Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful.the front desk couldnt have done enough especially Ahmed who is always helpful and cheerful.mimma public relations manager goes out of her way to make your stay pleasant.The buffets were excellent.the cook is very creative and there is fish every night.all the staff are marvellous and the night shows very professional.after 11.30pm all is very quiet.the beach is not too... More

Was this review helpful? Yes 1
Mohamed M, Front Office Manager at Hotel Novotel Sharm El-Sheikh, responded to this review

Dear rose r , Let me first seize the opportunity to thank you very much for your interest shown at the Novotel Resorts Sharm El Sheikh and for your very positive and valuable comments about your recent stay at Novotel Beach Resort. It is always a great pleasure to receive feedback from satisfied guest. Our goal is to exceed our... More

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Additional Information about Hotel Novotel Sharm El-Sheikh

Address: 32 Naama Bay, Sharm El Sheikh, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Novotel Sharm El-Sheikh 5*
Number of rooms: 382
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Also Known As:
Novotel Sharm El Sheikh
Sharm El-Sheikh Novotel

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