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All 232 Sharm El Sheikh hotels

Sultan Gardens Resort

5.0 of 5 Resort (All-Inclusive)   |   P.O. Box 111, Coastal Road | Shark's Bay, Sharm El Sheikh, Egypt
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Ranked #17 of 232 Hotels in Sharm El Sheikh
A recent review
3 of 5 stars reviewed yesterday
1969chaps Whaley Bridge, United Kingdom
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4,580 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whaley Bridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Returned from the sultan gardens on the 4th sept......we went for 2 weeks with another family and our first impressions were great...10 mins from the airport, nice location.. We got the keys for our rooms which were next to each other on the ground floor....NOT GOOD. Dirty, smelly and to top it no beds for the children...my husband and friend... More

Was this review helpful? Yes 2
bkhedr, General Manager at Sultan Gardens Resort, responded to this review

Dear 1969chaps, Thank you for choosing the Sultan Gardens Resort and for taking the time to post your informative review. We appreciate your feedback and apologize for those parts of your stay with us which did not live up to your expectations. and look forward to hosting you again in the near future. Best Regards The Management More

Reading, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a great hotel and I'd definitely recommend it to family and friends. There are several large swimming pools and loads of sun loungers so you don't need to get up crazy early to secure a spot. The towel guys even help you select which sun loungers will suit you best and lay out the towels for you. Food... More

Was this review helpful? Yes 2
bkhedr, General Manager at Sultan Gardens Resort, responded to this review

Dear Samantha B, Thank you for choosing the Sultan Gardens Resort and for taking the time to post your detailed and helpful review. It was a pleasure to host you and we appreciate your feedback. All of us hope to host you again soon and remain at your service. Best Regards The Management More

Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

I went to this hotel on a recommendation from a friend..and from the moment we got there til we left..everyone was so helpful from the reception staff through to cleaners,pool staff,waiters and animation staff,nothing was too much trouble,room was cleaned to a very high standard with something different made everyday on my bed..towel guys use to meet us when we... More

Was this review helpful? Yes 2
bkhedr, General Manager at Sultan Gardens Resort, responded to this review

Dear trudles 11, Thank you for choosing the Sultan Gardens Resort and for taking the time to post your kind review. It was a pleasure to host you and we are very happy to read that you enjoyed your stay with us. We all hope to host you again soon and we remain at your service. Best Regards The Management More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A family group of 4 (3 adults 1 children). Special thanks to front office (reception) staff: very attentive to all our needs, especially Ahmed Mohamed. In the restaurant: superlative customer service skills from Amr Lofty. On the beach: outstanding service from Mohsen A. Gawad and Mahmoud Elhawary. Thank you all and hopefully will be back next year!

Was this review helpful? Yes 3
bkhedr, General Manager at Sultan Gardens Resort, responded to this review

Dear Stephen S, Thank you for continuing to choose the Sultan Gardens Resort and for taking the time to post your kind review. We are very happy to read that you enjoyed your most recent stay with us and we remain at your service. Best Regards The Management More

London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

I have no idea how this hotel has been given 5 stars, the food was some of the worst I have ever tasted, making us all ill within a couple of days of arriving. The staff were incredibly rude and unhelpful, our room was crawling with ants and the shower in the room leaked throughout the holiday. You couldn't relax... More

Was this review helpful? Yes 1
Wirral
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our third visit to Sultan Gardens Resort (SGR), although not since 2011. I can only say that the manager and owner Basel is constantly striving to improve every aspect of the hotel service and facilities. The rooms are of a good standard with a lot in the process of being refurbished. The food quality is excellent and varied,... More

Was this review helpful? Yes 2
bkhedr, General Manager at Sultan Gardens Resort, responded to this review

Dear CTom23, Thank you for continuing to choose the Sultan Gardens Resort and for taking the time to post your kind review. We are very happy to read that you enjoyed your most recent stay with us and that you have noted the continuing improvement over time. We all look forward to your next stay with us and we remain... More

manchester
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A family group went comprising 8 adults and 4 children (1, 2, 3,and 3). Good Points. Rooms were OK, but nothing special. Staff were mainly excellent. One or two were less helpful. There was always plenty of room in the restaurant. The staff in there were exceptional. The Indian and Italian Al a carte were very good. The grounds were... More

Was this review helpful? Yes 2
bkhedr, General Manager at Sultan Gardens Resort, responded to this review

Dear hylo1, Thank you for choosing the Sultan Gardens Resort and for taking the time to post your kind review. We appreciate your feedback and will use your comments to improve moving forward. We would like to take this opportunity to address some of the points raised in your review which we feel require further clarification, starting with the comment... More

derby
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked because of the fantastic reviews,so the next morning we were very dissapointed. I think we were comparing to all our other hotels in Egypt we have stayed at last couple yrs,The pools fantastic with great service the room we were allocated very nice block 1 these rooms are refurbished,you dont get the towel art here though and we... More

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bkhedr, General Manager at Sultan Gardens Resort, responded to this review

Dear popielove16, Thank you for choosing the Sultan Gardens Resort and for taking the time to post your helpful review. We are very sorry to read that some aspects of your stay with us did not live up to your expectations and we appreciate your feedback. We regret that you did not have the chance to meet anyone from management... More

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Fourth time visited this hotel with the family and as always had a great time. Great service, food excellent and everyone very friendly. Definitely recommend and looking forward to returning at end of November.

Was this review helpful? Yes 3
bkhedr, General Manager at Sultan Gardens Resort, responded to this review

Dear Michael P, Thank you for continuing to choose the Sultan Gardens Resort and for taking the time to post your kind review. It was a pleasure to host you again and we all hope you will return soon. Best Regards The Management More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

My family and I recently visited sultan gardens and had a lovely 12 night stay!! The service in the hotel is great and everybody is so friendly and welcoming!! Every night had a wide variety of food choices available and the restaurant never felt crowded!! Ramadan in the restaurant was lovely :) Definitely try the Casa Mia Italian it is... More

Was this review helpful? Yes 1
bkhedr, General Manager at Sultan Gardens Resort, responded to this review

Dear Steceyv1989, Thank you for choosing the Sultan Gardens Resort and for taking the time to post your kind review. It was a pleasure to host you and we are very happy to read that you enjoyed your stay with us. We all look forward to your return and we remain at your service. Best Regards The Management More

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Additional Information about Sultan Gardens Resort

Address: P.O. Box 111, Coastal Road | Shark's Bay, Sharm El Sheikh, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sultan Gardens Resort 5*
Number of rooms: 520
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Also Known As:
Sultan Gardens Hotel Sharm El Sheikh
Sultan Gardens Sharm El Sheikh
Sultan Garden Resort Sharm El Sheikh

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