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Iberotel Il Mercato

Travelers' Choice award winner
Hadabet Om El Seed, Sharm El Sheikh, Egypt
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Iberotel Il Mercato
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Ranked #33 of 227 Hotels in Sharm El Sheikh
A recent review
5 of 5 stars reviewed yesterday
lindacooper1 Shrewsbury, United Kingdom
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
2 reviews
1 of 5 stars Reviewed yesterday NEW

Myself and my boyfriend stayed here last June (2014) and it was awful. We were stuck in our hotel room for 3 days ill due to the food and cleanliness of the place (e.g. the glasses we were given were so dirty and had clearly not been washed). We didn't even bother to drink in the end the alcohol was... More 

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Shrewsbury, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We have just returned from our 5th visit to this hotel, and it's just like returning home. The staff make you welcome as soon has you step though the door, from the staff on reception and the lads that carry your bags. The hotel now has it's our beach and Ahmed keeps you well feed and watered, Ayman in the... More 

Was this review helpful? Yes 1
Greater London, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

My friend and I stayed at this beautiful hotel for 9 nights and it was amazing. Everyone was so lovely and polite even when I acted crazy. The hotel was clean, staff were helpful and supportive. Swimming pools were nice, I mainly used the indoor swimming pool. Food was nice most of the time, there are a lot of choices... More 

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2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a fabulous 10 days all the staff were really helpful we had a lovely man Hussain Ahmed who would drive our buggy back to are room. We had a very good cleaner Osama Mohamed he would leave some amazing animals made with towels we had swans, monkeys, crocodile. Every thing was spotless through out the whole hotel.

Was this review helpful? Yes 2
IberotelIlMercato, General Manager at Iberotel Il Mercato, responded to this review

Thank you for your valuable time sharing your experience in Iberotel Il Mercato. Such reviews are reward to the team for all the effort done to make your stay with us delightful. We promise you that we will always enhance our services to meet you future expectation. Sincerely and with kind regards, Ayman El-Mohammadi General Manager More 

Buckinghamshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

My partner and I booked our holiday with the view of completely switching off and relaxing in the sun. And that's what we were able to. Apart from the amazing weather, the staff at this hotel can't do enough for you. Everyone was so friendly and helpful. I have dietary requirements, so have to be extremely careful with food. The... More 

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IberotelIlMercato, General Manager at Iberotel Il Mercato, responded to this review

Dear Iberotel IL Mercato Guest , Thank you for your valuable time sharing your experience in Iberotel Il Mercato. Such reviews are reward to the team for all the effort done to make your stay with us delightful. We promise you that we will always enhance our services to meet you future expectation. Sincerely and with kind regards, Ayman El-Mohammadi... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I stayed here in Aug 14, and would not return. Pools were in terrible condition, with tiles coming off in hundreds. Water was only from machines, service was pretty slow and had to chase housekeeping many times when my son broke a glass souvenir. Food was very much the same each day. Please spend a little more and stay elsewhere.... More 

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Santa Cruz de Tenerife, Spain
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my third visit to this hotel.I had a promo room with breakfast only as I was diving every day.It was perfect for what I wanted.The security guard on the gate was always welcoming and cheery.This is perfect to use as a shortcut to bar and restaurants outside.The only downside of the whole holiday was the state of the... More 

Was this review helpful? Yes 1
IberotelIlMercato, General Manager at Iberotel Il Mercato, responded to this review

Dear Iberotel IL Mercato Guest , Thank you for your valuable time sharing your experience in Iberotel Il Mercato. Such reviews are reward to the team for all the effort done to make your stay with us delightful. We promise you that we will always enhance our services to meet you future expectation. Sincerely and with kind regards, Ayman El-Mohammadi... More 

Bedford, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our third visit to ll Mercato and it did not disappoint. This time I decided I would book it all myself and although a little nerve racking it all worked out well. I can't thank Aziz Ramadan (Front Office Manager) for sorting out our accomidation and out transfers. Our rooms were fab and I loved the diffrent towel... More 

Was this review helpful? Yes 1
IberotelIlMercato, General Manager at Iberotel Il Mercato, responded to this review

Dear Iberotel IL Mercato Guest , Thank you for your valuable time sharing your experience in Iberotel Il Mercato. Such reviews are reward to the team for all the effort done to make your stay with us delightful. We promise you that we will always enhance our services to meet you future expectation. Sincerely and with kind regards, Ayman El-Mohammadi... More 

Stevenage, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I really like this hotel. The rooms are spacious and the food - plenty of choice. A special thank you to Mahamed in the restaurant he alway made sure we had a table and drinks at the ready even though he was extremely busy he always checked we were okay. Beds were made every day and towels changed daily. Only... More 

Was this review helpful? Yes 1
IberotelIlMercato, General Manager at Iberotel Il Mercato, responded to this review

Dear Iberotel IL Mercato Guest , Thank you for your valuable time sharing your experience in Iberotel Il Mercato. Such reviews are reward to the team for all the effort done to make your stay with us delightful. We promise you that we will always enhance our services to meet you future expectation. Sincerely and with kind regards, Ayman El-Mohammadi... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very efficient service in this hotel. Initial room was a superior and the outside balcony was in poor repair with an open drain cover and no view other than the print shop. Got an upgrade (paid for but well worth it) to a room with balcony overlooking pool. Room cleanliness was excellent (as was the daily towel art and friendly... More 

Was this review helpful? Yes
IberotelIlMercato, General Manager at Iberotel Il Mercato, responded to this review

Thank you for your valuable time sharing your experience in Iberotel Il Mercato. Such reviews are reward to the team for all the effort done to make your stay with us delightful. We promise you that we will always enhance our services to meet you future expectation. Sincerely and with kind regards, Ayman El-Mohammadi General Manager More 

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