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Falcon Naama Star

King Abdallah Street | Naama Bay, Sharm El Sheikh, Egypt
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1 room 1 guest
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Falcon Naama Star
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1,218 Reviews from our TripAdvisor Community

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Traveler rating
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    185
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    104
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179
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110
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1218)
  • Mar-May only
    (349)
  • Jun-Aug only
    (275)
  • Sep-Nov only
    (279)
  • Dec-Feb only
    (315)
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Poole, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We never read the reviews of this hotel before we booked, we requested 2 rooms on the ground floor or the first floor, we got our request when we got there no problem, as we arrived late they left a snack in our room which it was very much appreciated, we were all inclusive, we did have some teething problems... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

The staff are very friendly and the hotel facilities are standard. The animation team are superb offering lots off fun activities. Although the food is very limited for English I only ate rice for a week it was poor.

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was nice for a 3 star, you get what you pay for. The rooms were lovely and plenty of English and American channels on the TV. Food ok nothing special and staff friendly. Didn't go out of the hotel much as we can't do with the hassle you get from the locals selling stuff. It's Really bad in... More 

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2 reviews
2 of 5 stars Reviewed 1 week ago

This might have been THE WORST hotel I've ever been to in my whole entire life. First, we were told it was a five stars hotel, we arrived only to find it a three stars hotel, we overlooked that and went on for check in, we got checked in into our rooms THREE hours later! We acted like it was... More 

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Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelling with friends - hotel and staff were decent. Food was standard (breakfast and dinner). Friend bought a wifi pass which failed to work for the remainder of our holiday he received a refund. Rooms were clean and the AC was working thank god. Staff were helpful especially the room staff. Pool was nice and clean too.

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is not as good as it looks I'm not going into masses of detail but I've stayed in 7 hotels in Egypt and worked as animation & this is by far the worst. I complained about my air conditioning 5 times before I got moved rooms had 3 sleepless nights my room was that hot! There was gusts... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

It's a nice time with my family after stressed at work checked in & catch the last minutes in lunch buffet with limited choose, all the staff & managers are friendly. Staff in lobby bar, restaurant, recreation, housekeeping, chefs are amazing & helpful. Food are tasty without variety but it's more enough at breakfast & dinner, you'll spend time in... More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is my second visit to this hotel and the reason why I stayed at this hotel was because it was a good experience the first time. However my second visit was an absolute disaster. I was so angry with the staff and hotel that i created this account to write this review and I am no person to complain.... More 

Was this review helpful? Yes 6
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Please read full review. Disgusting customer service from managers! On the second day of our holiday at Falcon Naama Star, my friend slipped on water at the outdoor bar and dislocated her knee. There was no caution signs and conveniently, for the remainder of the holiday, there was no water to be seen anywhere near the bar! She spent the... More 

Was this review helpful? Yes 3
Eslam R, Owner at Falcon Naama Star, responded to this review

Dear Guest please accept my apologies for the mishandling and poor customer service from the Hotel Manager, please note that your safety is very important to us and action will be taken to prevent such situation. again please accept my personal apologies and do not hesitate to contact me for further explanation. Hotel Owner. More 

Colchester, United Kingdom
Level Contributor
1 review
4 of 5 stars Reviewed 3 weeks ago

All the staff were all hard working and all nice and polite.I had a nice room for one person.The tv worked and the room was tidied and cleaned daily,Not all the lights seemed to work that is at least one in my hotel room did not work.I also noticed that at least one light did not work in the dining... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Pool area(9)
  • Very good(5)
  • Ground floor(5)
  • Min walk(4)
  • So friendly(4)
  • Bar staff(3)
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789 photos of this hotel

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Other (254)

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Pool (21)
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Restaurants and Bars (20)
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Standard Room (22)
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The Hotel (20)

Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Room/suite (2)
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Pool/beach area (7)
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Dining (3)
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Family/play areas (1)
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View from room (1)
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