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All 236 Sharm El Sheikh hotels

Panorama Naama Heights

3.5 of 5 Hotel   |   Naama Bay Heights, Sharm El Sheikh, Egypt
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Ranked #78 of 236 hotels in Sharm El Sheikh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
chel1306
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985 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
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English first
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have just returned from a 10 day all inclusive stay at this resort. Have to say to all the reviewers who have complained about this resort... You get much more than you paid for!! If you want 5* pay the price for it! I thought ut was great value for money approx £100 per person for 10 days equivalent... More

Was this review helpful? Yes 11
Amr F, General Manager at Panorama Naama Heights, responded to this review

I much appreciate the guests understanding and support to what is going, its properly the most realistic review I have ever seen since a long time. I agree with each word in this review in a way that I have nothing to comment on, all I can ask from our future guests is to be fair and understanding that is... More

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived on the night of the 5th Aug (for 2 weeks) we were checked in quickly and shown to our room, the curtain wouldn't close, within the first 5 mins of having the Air con on it began to leak these were reported and maintenance came out to fix these problems. He got the curtain to close but said not... More

Was this review helpful? Yes 4
Amr F, General Manager at Panorama Naama Heights, responded to this review

We are disappointed as well! We are so sad that all of our efforts to make our guests happy went for nothing. I have to bring our guests attention that their room was just occupied few hours before their check in and then it was cleaned and reported ready for check in from all aspects but certain issues like the... More

Poitiers
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

First I have to praise the staff and management for their efficiency and hard work !!! They are fantastic especially Mafouz and Mohamad in the restaurant, Ahmed and Charlie Ahmed from the towels and pool and Fady from the bar, if we had not had you guys the 6 days we stayed here would have been worse !!! HOWEVER this... More

Was this review helpful? Yes 2
Amr F, General Manager at Panorama Naama Heights, responded to this review

I didn’t expect that coming from those nice guests !! I know that they couldn’t stay because of the locals but again guests shouldn’t base their opinion of any hotel based on the guests staying in the hotel and again those lovely guests were influenced by what they experienced during their stay at this particular period which I can not... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed at the resort from 14 - 21 august 2014. Due to flight issues we arrived on the 15th at 3am. When we were shown to our room we were not impressed. The room was very dated and did not look like the pictures we saw before booking. The furniture did not match the mirror in the bathroom was... More

Was this review helpful? Yes 2
Amr F, General Manager at Panorama Naama Heights, responded to this review

We thank the lovely guests for their comment and for letting us know about their feed back. I do apologize for the room issues upon arrival but we are happy that things were sorted out later on and they managed to enjoy their vacation, my honest advice to any guests that they should always give themselves the chance to experience... More

Bideford, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at the hotel on 3/8/14, after a slow check in we were advised our rooms had been up graded. The first room 2139 smelt of mould and mildew. There was a problems with the air con which kept leaking. Eventually they agreed to move one of our rooms, but allocated an upstairs room for our kids. On arrival... More

Was this review helpful? Yes 3
Amr F, General Manager at Panorama Naama Heights, responded to this review

We are so grateful for the nice family for their rewarding review and for taking the time to write such a detailed review about their experience. We apologize for the A/C leakage but I want them to know that there were no negligence what so ever from our side as we did what we can to fix it but the... More

Blackburn, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel on 4/8/14 for a 14 night stay, on arriving late at night we where greeted in a friendly and polite manner by Ashraf, on being escorted to our rooms which we had been told had been upgraded! to say we were shocked was an understatement!! My partner was expected to share a double bed with... More

Was this review helpful? Yes 10
Amr F, General Manager at Panorama Naama Heights, responded to this review

I really didn’t expect such a review from this lovely family!! We did as we can to satisfy their needs and at the end we were described that we are rude!! Honestly I am wondering if it really worth it to do what you can to assist any guest in his or her trouble and then you get a stab... More

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My girlfriend and I stayed here from the 7th-17th, we found it a really good hotel. The staff were always smiling and interacting with the guests, Especially Charlie the towel guy and Mohammed the waiter inside the restaurant. We got an upgraded room which overlooked the pool which was really good. The only problem with the room was the shower... More

Was this review helpful? Yes 6
Amr F, General Manager at Panorama Naama Heights, responded to this review

We thank our lovely couple for their rewarding review and for their support to our hotel. I want to bring our dear guests attention that the rooms in any hotel are being used so frequently by guests checking in and checking out as a regular practice that is why we have a full maintenance team for sudden repairs specially when... More

Redhill, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2nd visit with friends made last year. mix up with rooms but quickly resolved and my partner with 2 children were upgraded to a fantastic suite free of charge. Staff very friendly as before but missed the lovely Mohammed massively round pool bar. Fady as always working very hard with a smile. Ezzat and Asas the same. Towel guys fabulous... More

Was this review helpful? Yes 6
Amr F, General Manager at Panorama Naama Heights, responded to this review

We are so grateful for our lovely repeat guests for taking the time to write such a detailed positive review about their vacation. As repeat guests they know very well our standard of service and they know that each one of our staff is doing his best to satisfy our guests, I agree that our cleaning standard might have been... More

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

No matter what anyone says I had a brilliant time at this hotel! I stayed for two weeks with my boyfriend and we thoroughly in joyed it! The staff are so good and was always joking about with them! Amr at reception answered our every beck and call and made sure we was happy! The bar staff are exceptional always... More

Was this review helpful? Yes 5
Amr F, General Manager at Panorama Naama Heights, responded to this review

I am so happy that we still have such nice guests whom really realize the efforts of our hard working staff and their friendly service in spite of difficult circumstances they working in specially with the locals group around. We are trying to approach every ones taste of food and I can say that we could be approaching more the... More

London, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited this hotel from 2nd Aug - 10th Aug 2014. The hotel looks good, however, the rooms do need a lick of paint, they are a little dated, our rooms were 1231 and 1235. Staff were brilliant, especially the towel man, this man is a legend, if you've visited this hotel you should know why. However room 1235 was... More

Was this review helpful? Yes 4
Amr F, General Manager at Panorama Naama Heights, responded to this review

We thank our lovely guests for their positive feed back about their vacation and we appreciate their understanding concerning certain issues related to their stay. The A/C problems is the biggest issue in any hotel in Sharm El Sheikh specially when the temperature goes over 45 C during the day which can easily effect the A/C and some times it... More

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Additional Information about Panorama Naama Heights

Address: Naama Bay Heights, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Panorama Naama Heights 3.5*
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Also Known As:
Panorama Naama Heights Hotel Sharm El Sheikh

531 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#17 Business Hotel in Sharm El Sheikh #40 Spa Hotel in Sharm El Sheikh
Hotel Class
Official Description (provided by the hotel)
Amazing unique location of the breathtaking fascinating view of Naama Bay and South Sinai Mountains, the Panorama Naama Heights Resort Sharm El Sheikh surrounded with pristine picturesque landscape, the ideal place for families, very romantic gateway for couples and being the home of Space Club it’s the best place for Clubs and Disco fans.20 Minutes walking distance to Naama Bay Beach , shopping area, Restaurants and the exotic places of Sharm El Sheikh, scheduled free shuttle buses to Naama.Entertaining Aqua park with 20 meters high adults slides in addition to the children slides.The Panorama Naama Heights Resort Sharm El Sheikh features 241 spacious rooms, Family rooms and Suites with fabulous view overlooking the Swimming pools and beautiful gardens, comfortable modern rooms with modern conveniences. All of our stylish rooms feature balcony or terrace, individually controlled air condition unit, hair dryer, mini bar, Tea & Coffee Facilities, Satellite TV or LCD, electronic Safe box, Telephone, Bathroom with bath tub or shower ... more   less 
Number of rooms
241

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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