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Panorama Naama Heights

Naama Bay Heights, Sharm El Sheikh, Egypt
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Panorama Naama Heights
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1,329 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
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Derby, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

The room and the view from the room were nice. The hotels food did not accommodate very well at all for vegetarians. There was an incident where the chef double dipped from the plain tomato pasta to the other meat one and then proceeded to joke about how I had meat on my plate on other occasions eating here. I... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Went 20th for 10 nights staff were great especially fady george he was lovely .FOOD was the same every day and night if u like chicken and rice u will b ok and it was not enough always running out people scrambling and pushing ridiculous .pool 2 people cut there feet on sharp tiles in the pool whole we were... More 

Was this review helpful? Yes 2
1 of 5 stars Reviewed 3 days ago NEW via mobile

Where to begin.... The trip from the airport to the hotel... They took us down a dirt track "road" (if you can call it that) and as soon as we got out the coach we were greeted (this gentalman was lovely and helpful but the help stopped there. First thought as we walked in the doors. It was dingey and... More 

Was this review helpful? Yes 1
1 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel was absolutely aweful! We left after the first night and paid to move to a completely different hotel! A much better hotel the "Renaissance" very bad start to the holiday! Full of local people having their holiday, food was bad with no variety, a homeless man would have had u more drinks in his fridge and his cardboard... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

This was our first family holiday and I would say this was a below average experience. 10 nights stay with our 3 year old and 2 year old boys. Majority of the staff were unfriendly, like they didn't want to be there (Hany the pool bar/shisha staff guy was the only one who was helpful and actually made an effort)... More 

Was this review helpful? Yes 8
Amr F, General Manager at Panorama Naama Heights, responded to this review

First of all we want to apologies that we didn’t meet the guests expectations but in the other hand I want to bring our dear guests attention to the following:- 1- Although the international standard check out time is at 12:00 Noon we gave them a late check out till 16:00 hrs with meals and drinks against no charge and... More 

Grays essex
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returned to this hotel for a second time in June.Was made really made welcome by Hanny and the reception staff who upgraded us immediately to a suite.Not only myself and the wife but also the friends and other family who travelled with us.Must mention also Ezzat who always made sure our glasses were full and also the two pool guys... More 

Was this review helpful? Yes 2
Amr F, General Manager at Panorama Naama Heights, responded to this review

We are so grateful for our lovely repeat guests for their rewarding review and we are really happy that they enjoyed their second visit to our Resort, its really a big responsibility on each one of our staff when ever a repeat guest comes to the Resort because either he or she will keep coming or not that is we... More 

Manchester, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this hotel is great i love it here the staff are very friendly and will bend over backwards to help you and they always greet you with a smile, got invited to Space VIP by Mr Amr (general manager) it was fantastic and he is such a gentleman nothing is too much trouble, the rooms are always nice and clean... More 

Was this review helpful? Yes 2
Amr F, General Manager at Panorama Naama Heights, responded to this review

We thank our lovely repeat guest for her supportive review, I was really waiting for her review since the day she left our Resort as we always like to know our repeat guests opinion because they are the only ones who can really give you an indication about what is going on as they always compare the actual visit with... More 

Gillingham, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Feb this year, the weather was just right and the hotel is lovely! Rooms were fairly modern, staff were brilliant and the Dr in the clinic in the hotel was very helpful. Location wise, the hotel is around a 15 minute walk from Naama Bay. Only I wouldn't recommend walking as it's down a very long dark road... More 

Was this review helpful? Yes
Amr F, General Manager at Panorama Naama Heights, responded to this review

We are so grateful to the guests for writing such a nice review and we are happy that we managed to meet their expectations. I have to bring our dear guests attention that we have two ways down to Naama Bay which as the guests mentioned doesn’t take more than 15 minutes the first one which a bit longer and... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Me and my daughter visited this hotel in May hotel itself was great clean and pool lovely . Staff amazing meado if that's how you spell his name head of animation team was amazing guy very genuine and made our stay great ! The pool attendant Ahmed was truly brilliant ! Bar staff in pool area are all a credit... More 

Was this review helpful? Yes
Amr F, General Manager at Panorama Naama Heights, responded to this review

We thank our lovely guests for their review and we do apologies if our food didn’t meet their expectations. In the matter of fact we do provide more better food standards as well as taste more than most of the hotels in our category and I can say that we even can compete with the higher category hotels and the... More 

Blackpool, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here last May and would go back in a heart beat, the staff were amazing, nothing was ever to much trouble for them, when we arrived and went to our room we had a box television and when we asked for a flat screen, it was in there by the evening, the food was good and I am the... More 

Was this review helpful? Yes 2
Amr F, General Manager at Panorama Naama Heights, responded to this review

We are so grateful to the lovely guests for their encouraging review and we do appreciate their praising comments about our staff and management, we are really pleased as well as honored to receive such a review. All of us are willing to go this extra mile to satisfy our guests and since we are in the processing to change... More 

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