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Panorama Naama Heights

Certificate of Excellence
Naama Bay Heights, Sharm El Sheikh, Egypt
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Panorama Naama Heights
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Panorama Naama Heights
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1,266 reviews from our community

Traveler rating
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    382
    162
    99
    114
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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  • All months
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    (299)
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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Just returned after 1 week stay at this hotel with 3 of my friends and have to say what a amazing stay we had the staff are all sooo friendly Ahmed and Ahmed the pools guys are so helpful and kind. But most of all gotta give credit where credits due our holiday was made so special my fox izzy... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just back last night from here all inclusive week with the girls. Had an amazing time the animation staff were absolutely brilliant really made our holiday especially Fox and Izzy would definately go again!! The Rooms are clean the staff were friendly and enjoyed our banter 😜

Was this review helpful? Yes 1
Southampton, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Awful hotel, manager is an tw*@ Would never ever go back, without power in the hotel for 4 hours and then having to endure the restaurant's cold food with smashed plates on the floor. Do NOT go back !!!!

Was this review helpful? Yes 3
Amr F, General Manager at Panorama Naama Heights, responded to this review

Of course we are very sorry that we didn’t meet the guests expectations but I can not find any good reason for the guests to write two bad reviews about one un satisfactory vacation !! All I have to say that they came in the most difficult time in which we all had heavy rains as well as Floods and... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just got back from this hotel.. Where to start on arrival due to delay on our flight we arrived at 23.05 to be told we couldn't get a drink unless we paid for it as all inclusive finishes at 23.00 we had some food brought to our room but nothing to eat it with. The hotel looked very messy but... More 

Was this review helpful? Yes
Amr F, General Manager at Panorama Naama Heights, responded to this review

We thank the lovely ladies for their nice review and we really wish if we could have managed to impress them more than that, I have no problem with that idea which some guests has that they get what they pay for but in the matter of fact the financial figures at the end of the month shows differently and... More 

Southampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just returned, we liked the hotel as it was small and lots of English,the only thing i can complain about is the pool was too cold,most nights there was a barbecue and as our room was near the smoke came into our room a lot so sometimes we could not sit out on the balcony.All the staff are... More 

Was this review helpful? Yes
Amr F, General Manager at Panorama Naama Heights, responded to this review

We thank our dear guest for the supportive review and we are very happy that they enjoyed their stay. We do apologize for the BBQ smoke at dinner time but believe us the change of wind directions properly was the problem specially when their room was near the Restaurant and I wish we would have been informed to change the... More 

Northamptonshire, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

I don,t very often write reviews but I felt the need to write one as I feel this hotel has been given some unfair reviews in the past. We travelled with 2 children and had a lovely week. the weather was amazing which always helps but the staff at the hotel work so hard and are always happy and freindly... More 

Was this review helpful? Yes
Amr F, General Manager at Panorama Naama Heights, responded to this review

We thank the lovely guests for their lovely review, we are so happy that our staff managed to leave such a good impression to our guests and they would return to our Resort. We have a continuous maintenance operations to keep our guests happy and we can not hide that some areas needs updating but this has to be made... More 

Skelmersdale, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I came away with my mum for 2 weeks, and flew home on sunday and want to go back so much! We both have nothing to complain about the food was gorgeous, the staff were extremely friendly and would do anything for you, the room was lovely and cleaned every day with fresh, clean towels made into pieces of art.... More 

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Telford
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First impressions driving towards hotel were poor but my week stay changed my opinion. Had a very enjoyable, relaxing stay in this hotel. All staff are very friendly and make you feel welcome. Rooms could be better but didn't spend much time in room, rather than to sleep in.

Was this review helpful? Yes
Amr F, General Manager at Panorama Naama Heights, responded to this review

I really thank any guest who gives the chance to any hotel to prove that it worth staying in rather than to hurry up and change the hotel based on wrong first impressions and we do appreciate our dear guest wise decision to stay. Thank you again for giving us the chance to prove that we deserve to get such... More 

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We went to Egypt for a week just for a relaxing holiday in the sun, but to our surprise we were treated like royalty for the week. All staff members couldn't have done enough for us and were constantly making sure we were okay and comfortable. We were greeted by Ashaf who told us all about the hotel and continued... More 

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

my wife and I booked a cheap getaway for her birth. visited Egypt several times, various hotels and enjoyed ourselves. the plus sides - cheap price, very hot weather and excellent service from the Ahmed's and bar staff, unexpected birthday cake and fresh bread every day. the negatives - cleanliness or lack of.. waste food and cigarette butts left around... More 

Was this review helpful? Yes 4
Amr F, General Manager at Panorama Naama Heights, responded to this review

We are sorry that certain issues was not as satisfactory but with all of our respect for sure there were a lot of nice things there than only the excellent weather. The guest comment about the food waste and cigarettes butts around the pool is implying that its always there and never removed but the fact is totally different as... More 

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