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All 21 Makadi Bay hotels

Serenity Makadi Heights

5.0 of 5 Resort   |   Safaga Road 36 Km | P.O. Box 324, Makadi Bay 324, Egypt
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Serenity Makadi Heights
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Ranked #17 of 21 Hotels in Makadi Bay
A recent review
3 of 5 stars reviewed 4 days ago
Ashley P
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543 reviews from our community

Traveler rating
    132
    149
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    86
    85
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157
250
16
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Maribor, Slovenia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Terrible food, the same for lunch and dinner every day, juices are not original, made of powder and water. The environment is pretty good, swimming pools, enough armchairs, sandy beach, but only these things are OK. This hotel is far away from 5 stars, maximum 2,5 stars.

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Wasn't the best holiday we have had by a long shot. Very few English people mainly russians and rude ones. Long queing for drinks, Staff were not happy they seem to get a lot of flak mainly from the russians. Food was not nice both had bad stomachs the whole time. Animation team was great although they sacked most of... More

Was this review helpful? Yes 1
Naklo, Slovenia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Waste of your time,waste of spending money it's just not good. Fare from 5* i would say 2* by europian standards. Food is the worst i ever had in my life. The rooms are not clean,looks like hundred years old. Mold is groving in the bathroom. The only advise i have is: don't even think about choosing this hotel for... More

Was this review helpful? Yes 2
Tbilisi, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Firstly, I suggest not to go to this place. This is not a 5*-hotel. You will be really disappointed.. And here is why: Although they name themselves a 5*-hotel (given by the Ministry of Culture of Egypt), they barely get 2-3* compared to US, European or Asian hotels. Reception For the info, in this place, where there are more than... More

Was this review helpful? Yes 3
Chesterfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Now before I start I'm not normally a person that complains and always try to make the best of things, I always say to my partner don't take any notice of what people say on there reviews as everyone is different BUT on this occasion I'm sorry after working hard all year and paying a lot of money for an... More

Was this review helpful? Yes 4
Chesterfield, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Visited the Serenity Makadi Heights from the 22nd August until the 2nd September and would never visit it again. Very unfriendly staff, could count on one hand the number of employees that did actually make an effort. Perfect hotel if your Russian but basically if your English you've no chance. They just don't seem to like the English at all.... More

Was this review helpful? Yes 5
England, United Kingdom
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Arrived at fun city 15th of august for 2 weeks with my family,on arrival the rep said there would be a hot meal and a drink for us as it was late, tThere was nothing// The english isnt catered for unless you enjoy a boiled egg for breakfast and frozen chips for a snack in afternoon,Its so annoying to have... More

Was this review helpful? Yes 9
Coventry, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 10, 2014

Well just came back from staying at the serenity fun city hotel makadi bay hurghada,we stayed for 2weeks 25 July 8 August they don't have enough sun beds for the size of the hotel .you have to be up at the crack of dawn just to make sure you get sun loungers if not tough the food is crap as... More

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed August 5, 2014

The staff want to be good but it seems they are not trained well, the cleanness of the rooms towels and even the swimming pool towels is very bad and need to be highly considered from the Managment. The food is horribly bad, the taste of the cococola from the machines is like drinking black water with no soda. There... More

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1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2014

I have been to serenity for 7 years since it opened a i class it as my second home a they treat me like their family we have just come bac from a two wk holiday a going back in sept ok people pull things dowm ie food entertainment but its what you make of your holiday a something for... More

Was this review helpful? Yes 5
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Additional Information about Serenity Makadi Heights

Address: Safaga Road 36 Km | P.O. Box 324, Makadi Bay 324, Egypt
Location: Egypt > Red Sea and Sinai > Makadi Bay
Price Range (Based on Average Rates): $
Hotel Class:5 star — Serenity Makadi Heights 5*
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Also Known As:
Serenity Makadi Heights Hotel Makadi Bay
Serenity Makadi Heights Bay

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