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The Makadi Palace Hotel

Certificate of Excellence
Safaga Road, Makadi Bay, Egypt (Formerly Makadi Palace)
The Makadi Palace Hotel
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1,353 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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london
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

My husband and I enjoyed a very relaxing holiday in the sun - the weather was fantastic. We knew not to expect a 5 star hotel by UK standards but the room was clean and comfortable, although the bathroom needed updating. Food generally good but the Botanical Garden by far the best a la carte restaurant. We didn't try the... More 

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Pershore, England, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Beautiful complex. We stayed a few days either side of a Nile Cruise. Very good choice of restaurants with a variety of foods. There is a small shop on site, with a variety of others across the road in the Mall. On visiting the Pharmacy in the Mall on the first day due to mosquito bites, I found the Assistant... More 

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Leyland
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I would like to give a balanced review of this hotel. We first visited about 5 years ago and stayed a few days at either end of a Nile cruise. We were very impressed, so much so that we returned for a week of winter sun the following year. (We do no return if the hotel is anything less than... More 

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Hampshire,UK
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second visit to this hotel. (The first when Mubarak was ousted). The hotel was just as good and this time all of the restaurants were open. The service, staff and facilities were just what we wanted. The food was excellent and varied and there are a number of restaurants to choose from. We used the bar b... More 

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Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us. We are happy you had an enjoyable stay at Makadi Palace. We are looking forward to welcoming you very soon again for another wonderful stay with us. Best Regards, Adel Abd Elhameed Rooms Division... More 

devon
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Went to Makadi Bay last year and stayed at the Palace, first impression was looked ok. Unfortunately the food was terrible, nothing like what you expect given its 5 stars, although we expected its rating is not normally correct . Can't really say enough how bad it was, mouldy bread, poor quality fruit, even the birds seem to leave much... More 

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cumbria
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

just returned from a weeks holiday at the Makadi palace our first trip to Egypt and I can't wait to go back.Our room was a junior suite which was lovely okay it needed a refresh but I don't go on holiday to stay in my room all day so wasn't a problem,it was cleaned everyday and towels changed daily too,the... More 

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Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comments with us. We are happy you had a nice time at the Makadi Palace. Thank you for your kind words for our hotel staff members. It is a great motivation to the team at Makadi Palace.... More 

Bedford, United Kingdom
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Just come back from our 5th stay at This hotel , we go back for the price and the staff. Nothing has change since our first visit in 2009 , except that the hotel has dated and it needs a total make over . We got to our room the bell boy opened the door put the card in the... More 

Was this review helpful? Yes 6
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at The Makadi Palace and taking the time to share your comment with us. Kindly be assured that we consider all comments and requests. We apologize that your expectation of a beach holiday was not exceeded. We do hope to have the chance to serve you again in the... More 

Herefordshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Once again we have returned from a fantastic holiday in Egypt. Having stayed many times at this hotel, we are always very pleased to see how they look after their guests, providing them with everything they need at very high standards. All you have to worry about is which sun bed you would like to snooze on and which restaurant... More 

Was this review helpful? Yes
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for your continued loyalty to Makadi Palace and for taking the time to share your valuable comment with us. We are happy you had an enjoyable stay at Makadi Palace. We are looking forward to welcoming you very soon again for another wonderful stay with us. Best Regards, Adel Abd Elhameed... More 

Middlesbrough, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To be honest the best thing about the resort is the staff, hard working and nothing's too much trouble, pleasant surroundings and wonderfull weather. We ate at all the different places the best free one was by far the Lebanese, we also went to the fish restaurant, had lobster, crabs and huge prawns ordered far too much with a bottle... More 

Was this review helpful? Yes 1
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comments with us. We are happy you had a nice time at the Makadi Palace. Thank you for your kind words for our hotel staff members. It is a great motivation to the team at Makadi Palace.... More 

Lochinver, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here over new year and was very disappointed with room (very much needed a makeover ) food was very plain and repetitive entertainment poor. Dim lighting everywhere, pools not heated but beach nice . Staff very friendly, helpful and hardworking , but definitely would not go back

Was this review helpful? Yes 1
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at The Makadi Palace and taking the time to share your comment with us. Kindly be assured that we consider all comments and requests. We apologize that your expectation of a beach holiday was not exceeded. We do hope to have the chance to serve you again in the... More 

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