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The Makadi Palace Hotel

Certificate of Excellence
Safaga Road, Makadi Bay, Egypt (Formerly Makadi Palace)
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The Makadi Palace Hotel
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The Makadi Palace Hotel
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1,374 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bishops Stortford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Although we chose to re visit 2 years later we were disappointed - bathrooms looking tired, chipped crockery in restaurants and although food was plentiful if was never hot only ever warm! Certain staff were lovely and couldn't be nicer but in general we were not as impressed as we had been 2 years previously........ The rooms are a decent... More 

Was this review helpful? Yes 1
Kidderminster, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed the 7th April 2015 for 7 nights, just me and my 16 year old Daughter. What can I say, it was one of the most relaxing holidays we have ever had. The staff are brilliant they can't do enough for you. There is a massive choice of restaurants and the food is excellent. Check-in was amazing, sat down in... More 

Was this review helpful? Yes 1
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comments with us. We are happy you had a nice time at the Makadi Palace. Thank you for your kind words for our hotel staff members. It is a great motivation to the team at Makadi Palace.... More 

Dartford, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We were a party of 4 with 3 adults and 1 child (who suffers from ASD). On arrival we were given a welcome drink and had to fill in registration cards. The rep and the receptionist were very polite.We gave ours numbers to the bell boys who took our cases and escorted us to a late dinner in one of... More 

Was this review helpful? Yes 4
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us. We are happy you had an enjoyable stay at Makadi Palace. Kindly be assured that we consider all comments and requests. We apologize that your expectation of a beach holiday was not exceeded. We... More 

London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Makadi Palace for a week in April 2015, as a last minute trip for some sun and relaxation. The rooms are large and comfortable, although sometimes the floor could possibly have done with a better clean, they were generally clean with fresh towels every day etc. The Dome restaurant we found to be fairly average, and... More 

Was this review helpful? Yes 4
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us. We are happy you had an enjoyable stay at Makadi Palace. We are looking forward to welcoming you very soon again for another wonderful stay with us. Best Regards, Adel Abd Elhameed Rooms Division... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Makadi Palace is a beautiful hotel. I stayed for two weeks with my Mom and Sister and we had a great time. The room was big with big balcony and a great view. Housekeeping did a great job cleaning our room everyday with creative towel decoration and flowers. The staff by the pool were great and super friendly, always with... More 

Was this review helpful? Yes 4
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us. We are happy you had an enjoyable stay at Makadi Palace. We are looking forward to welcoming you very soon again for another wonderful stay with us. Best Regards, Adel Abd Elhameed Rooms Division... More 

Moscow, Russia
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would advise to learn carefully inclusive and paid options a the very early stage. It will make your stay much more happier. My personal opinion that paid options are useless and do not add any value. Tips for janitor were the only worthy spendings; mainly to have towels and linens changed. If you believe in 'all-inclusive' in this hotel,... More 

Was this review helpful? Yes 5
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us. We are happy you had an enjoyable stay at Makadi Palace. Kindly be assured that we consider all comments and requests. We apologize that your expectation of a beach holiday was not exceeded. We... More 

Gothenburg, Sweden
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotell is beautiful on the outside and lights up beautifully at night. The pool area is also very nice with plenty of room between the sunbeds. It was even possible to find a sunbed any time of the day which was a relief. The pool is pretty cold if its windy but you kan go next door (The Grand... More 

Was this review helpful? Yes 3
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us. We are happy you had an enjoyable stay at Makadi Palace. Kindly be assured that we consider all comments and requests. We apologize that your expectation of a beach holiday was not exceeded. We... More 

Scarborough, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Our 5th visit to Makadi Palace and even better than ever before. A special thanks to Anna (guest relations) for arranging a lovely large room with balcony. The food at all of the restaurants including the buffet was fantastic as was the service. There has been a marked improvement in cleanliness to both the grounds and communal toilets in particular.... More 

Was this review helpful? Yes 1
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us. We are happy you had an enjoyable stay at Makadi Palace. We are looking forward to welcoming you very soon again for another wonderful stay with us. Best Regards, Adel Abd Elhameed Rooms Division... More 

hyde cheshire
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our 6th stay at Makadi palace and probably the best by far, it was a last minute booking for my husbands special birthday, I emailed the hotel prior to our visit for the block we wished for as usuall got what we asked for, and it was perfect, block 5 near sunset bar. The room was cleaned to... More 

Was this review helpful? Yes 2
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for your continued loyalty to Makadi Palace and for taking the time to share your valuable comment with us. We are happy you had an enjoyable stay at Makadi Palace. We are looking forward to welcoming you very soon again for another wonderful stay with us. Best Regards, Adel Abd Elhameed... More 

Chorley, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was excellent, including reception,restaurants, gardens, pools, entertainment and accommodation. The staff with few exceptions were extremely courteous, friendly and helpful. Sam in the piano bar the most likeable and happy waiter we have ever met. We used the Dome restaurant most frequently and had the excellent services of happy Wasim. The accommodation was acceptable although tired and needing... More 

Was this review helpful? Yes 1
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this review

Dear Tripadvisor Member, We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us. We are happy you had an enjoyable stay at Makadi Palace. Kindly be assured that we consider all comments and requests. We apologize that your expectation of a beach holiday was not exceeded. We... More 

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