Having read all the reviews, I was dubious to say the least. I expected there to be a lot of Russians and was therefore not suprised to find that almost all the guests are Eastern Europeans. To say they can be rude and arrogant would be an understatement. My hat off to the hotel staff who continue to treat ALL... more

Just got back from this impressive place.4 adults 2 kids 7 and 14.This place is amazing can not understand what people allways moan about.Go to a different country expect different things.The only thing which could really be a little better was the food.But having said that we never had a really bad meal,very varied with something i would say to... more

Paid more for this hotel because the website looked fantastic and it was worth it. Half an hour from the airport. On arrival we were upgraded to a lagoon room for free and taken by Tuc Tuc to our room-which was huge! We had a private roof terrace which was bigger than our garden and looked out onto the lagoon.... more

We stayed here in Sep 2008. We had never been to Egypt before so were not sure what to expect but we did pay slightly more that average to try and get somewhere nice. The hotel itself is enormous and our room was huge and clean (friendly cleaners everyday) though we were a long way from the restaurants and there... more

5 STAR this hotel is not. I wouldn't give it a 3!!! If you are thinking of staying here go else where.The food is shocking,canteen crap with long ques for each section,by the time you reach next food station your food is cold and you won't want to eat it anyway.Great place for fat people to lose weight!!!Ha ha!! I... more

I was travelling with my partner, my 3 year old son, my sister and her partner. The complex initially looks impressive in size but is quite tired close up. Our rooms were the Dune rooms, which we did consider changing, but the quiet location suited us despite the walk. They are not however wheelchair/pushchair accessable which was an issue for... more

My partner and I went for 10 nights to Tia Heights. From the moment we arrived at the hotel we couldn’t have been made to feel more welcome. The staff were amazing. In the bar Dockers I hope you will be lucky enough to fine their waiter Mahmoud who is the best I have ever met. The food was fine... more

, Makadi Bay, Hurghada, Egypt. July 2009 We had a very satisfactory holiday. This was our third visit to this hotel (but the first since it changed hands from Le Meridien to Tia Heights). The hotel itself was already enjoyable, with many services, a gigantic pool and full grown garden, and compared to other hotels in the Makadi Bay that... more

I read reviews before I went and thought on balance it was worth a try; big mistake. Our 'upgraded room' was at the far bottom end of the complex fronted by dustbins and was the gathering place for all the staff in the late afternoon. The rear overlooked the very end of the lagoon (my pond looks better) in a... more