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Tia Heights Makadi

Safaga Road, Makadi Bay, Egypt (Formerly Le Meridien Makadi Bay)
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Tia Heights Makadi
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Ranked #17 of 22 Hotels in Makadi Bay
A recent review
3 of 5 stars reviewed yesterday
Larisa C Littlehampton, United Kingdom
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1,142 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Littlehampton, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Hi.It was my second visit to Tia Heights.Didn't like my last visit.Before was much better..... Now rooms are tired, food boring.Thanks only to animation team,because they try really hard to make people happy . Would go back .....

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1 review
5 of 5 stars Reviewed yesterday NEW

We visited this hotel in January to get a well earned break. In the beginning we had a couple of tiny issues with out room, so the next day we went to speak to reception. They were more than happy to let us look at a different room. We bumped into Mike the General Manager and he gave us an... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed her for a week with my mum and one of her friends. The hotel was lovely and the grounds absolutely spectacular as was the beach and snorkelling. We had a few problems with our room we complained and we were moved to a different room no questions asked. Mike the hotel manager and his team could not have... More 

Was this review helpful? Yes 1
GeneralOffice, General Manager at Tia Heights Makadi, responded to this review

Many thanks for your review. It great to learn that guests believe we are getting better as it shows our latest improvements have been noticed. We have recently renovated four of our main restaurants and this includes marble flooring in two and extra buffet stations in Safaga our busiest restaurant. Our Pagola Restaurant has been modernised to take extra seating... More 

Wrexham County, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent 7 nights here (13.3.15) and can't rate the hotel highly enough. We were treated like royalty by the staff who genuinely can't do enough for you. They don't however hang around and overstay their welcome. The hotel had four restaurants open while we were there with more to come on line very soon. All were very clean and... More 

Was this review helpful? Yes 3
GeneralOffice, General Manager at Tia Heights Makadi, responded to this review

Dear Su14Rob - very many thanks for taking the time to write such a positive review after your recent stay with us. We are all delighted with your very kind words - this is an inspiration to us all. Our team work very hard to ensure guest satisfaction and this positive feedback is invaluable in motivating our staff to work... More 

Oxted, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I spent a week in this hotel at the beginning of the month with my daughter. We both loved it. The reception area is light and spacious and the bedrooms large with a balcony and in our case an additional grassed area. The gardens are beautifully kept and the flowers in full bloom were a joy to see. The Hotel... More 

Was this review helpful? Yes 1
GeneralOffice, General Manager at Tia Heights Makadi, responded to this review

Dear Isadora- we are delighted you had a lovely week here in March. We enjoyed having you here too and it was our pleasure to welcome you to Tia Heights. Your kind and positive feedback is invaluable to us and we appreciate this. We do hope you wil return again. Sincere best wishes from us all. Michael - General Manager... More 

Lancashire, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from a 21 night stay at Tia Heights and have had a super holiday. We stayed at Tia 2 years ago and for the first time ever have returned to the same hotel, this time finding it even better. There is an ongoing programme of work updating and improving the hotel but at no time did... More 

Was this review helpful? Yes
GeneralOffice, General Manager at Tia Heights Makadi, responded to this review

Dear Reviewer- we were delighted to receive your kind and generous review following your stay with us in March 2015. Your comments are much appreciated and encourage us to try even harder to meet and also exceed guest expectations. As you kindly mentioned, we have carried out many major improvements in recent months and continue to make new moves to... More 

Newcastle upon Tyne, United Kingdom
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this hotel because of the video, which doesn't reflect the hotel in any way, everthing is broken and old and dangerous, it is false to sell this as 5 star, trading standards needs 2 look at it.

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GeneralOffice, General Manager at Tia Heights Makadi, responded to this review

As you can imagine, we were very sad to read this review, as it bears very little resemblance to the majority of other reviews received from guests (including British guests) who stayed in the hotel at the same time as the reviewer did. We aim to please all guests who stay with us and should the guest have any problems... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I spent 7 days in Tia Heihts and it was excelent. Staff was helpfull, friendly and brilliant all the time. They often wanted to do all for your comfort. And really thanks to animation team. If you want enjoy your holidays in the best you must take part with animation team. It is team of very friendly and good people.... More 

Was this review helpful? Yes 1
GeneralOffice, General Manager at Tia Heights Makadi, responded to this review

Your very kind words inspire us all to work hard and achieve the highest standards and therefore, are much appreciated. We have a great team here at Tia Heights and are constantly training and refurbishing to provide all guests with the best possible service and holiday experience, so they return to us once again. We therefore sincerely hope you will... More 

bracknell
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a lovely 12 days here, we were in a lagoon room which was lovely, plenty of hanging space, beds were comfy, always had hot water for showers, the food was nice and plentiful, could always find something nice to eat, the pool was huge and there were loads of sun beds to be had, the staff were brilliant,... More 

Was this review helpful? Yes
GeneralOffice, General Manager at Tia Heights Makadi, responded to this review

All reviews are appreciated, as it helps us guage guest satisfaction and our service levels and they are especially nice to receive when they contain such positive feedback. We enjoyed having you stay with us and hope it will not be too long before you return to us again in the near future, however until the next time, on behalf... More 

Bracknell, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

just returned after 12 days at Tia Heights, the room in block 70 (lagoon rooms) was very good, large and clean. The staff were very helpful without being overbearing. Service in the restaurants and bars was very good. There was work going on to refurbish a few areas, but not an inconvenience. Lots of Russians were staying which did not... More 

Was this review helpful? Yes
GeneralOffice, General Manager at Tia Heights Makadi, responded to this review

Sincere thanks for your very kind words. We are all delighted you enjoyed your stay with us recently and hope you will return again in the near future. It means so much to us all getting such positive feedback as it proves we are moving in the right direction toward meeting and hopefully exceeding our guests expectations. We sincerely hope... More 

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