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Jaz Makadi Saraya Resort

Travelers' Choice award winner
Safaga Road | Madinat Makadi, Makadi Bay, Egypt (Formerly Iberotel Makadi Saraya Resort)
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1 room 1 guest
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Jaz Makadi Saraya Resort
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853 Reviews from our TripAdvisor Community

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Traveler rating
    559
    209
    49
    25
    11
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502
199
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (853)
  • Mar-May only
    (234)
  • Jun-Aug only
    (294)
  • Sep-Nov only
    (140)
  • Dec-Feb only
    (185)
All months
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staying at the Saraya felt more like visiting family as we received a very warm welcome back. It was lovely to see all the wonderful smiley faces of everyone from housekeeping, gardeners, restaurant/bar staff and main management. There is a great variety of food on offer throughout the day to cater for all needs in the restaurants on site, at... More 

Was this review helpful? Yes 2
Hertfordshire, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a particularly fussy person and I expect good value for what I have paid. I can honestly say that the Makadi Saraya exceed in this. Travelling as a family of three we had the best time ever. From the moment we got up to the moment we went to bed. The whole team could not do enough to... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

We have just returned from a 14 night trip to the makadi Saraya and it unfortunate that I have to leave this review. After reading the reviews prior to travelling I was expecting a really good hotel. - I was more than disappointed. I actually said seriously at one point to my husband that I thought I'd booked the wrong... More 

Was this review helpful? Yes 2
Rotherham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel ,clean well maintained ,Ahmed pool waiter what a guy never had a empty glass once !thank you ahmed🍺😃water park amazing something for everyone , weather hot hot hot 48 most days 32 on nights !🌞

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear steadyvxr, First, we would like to thank you for taking time out to make an assessment of the departments of the hotel. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort. We... More 

Chelmsford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my family have just returned and we all had a fantastic time at this hotel. The staff cannot do enough for you. They are great with the children and will sort any problems out in a flash. The 4 Al carte restaurants are of very high quality, particularly the Asian and the Grill. The 2 Buffett restaurants if... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Jack G, First, we would like to thank you for taking time out to make an assessment of the departments of the hotel. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort.... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Me and my friend, we went for at girls trip to Egypt. Not expecting anything as we found a cheap trip with 2 weeks advance. (Attention we stayed there in march 2013!) The hotel was nothing less than perfect. The rooms, the hotel garden and facilities. The breakfast was so abundant, with everything you could imagine. The only let down... More 

Was this review helpful? Yes 1
Cairo, Egypt
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my first time in Jaz Makadi Saraya, but i have been before to Jaz EL-Sokhna,i can tell that this chain of hotel is one of the best i have ever visited,everything was perfect,Food quality,Kids fun activities, animation team,Beach and pool,addition to all that,i will never forget Chef of El-Nakhil restaurant Mr. Sobhy who made a special meal everyday... More 

Was this review helpful? Yes
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in Trip Advisor, which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Jaz Makadi... More 

London, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Great family holiday, the Staff at The Saraya can't do enough for you from the Cleaners right through to the Reception staff they are continuously making sure your getting he most out of your holiday. The Buffet restaurant's are not great, but unlimited visits to the A la carte's makes up for there lack of choice. Water Park is fantastic.

Was this review helpful? Yes
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in Trip Advisor, which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Jaz Makadi... More 

Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family room was spacious with facilities as described (all in working order) although we found it strange that we had to pay for items from the mini-bar in an all inclusive hotel. The main bed was very big although our daughter's bed was not quite wide enough but adequate. The hotel staff were very friendly and obliging. Our cleaner... More 

Was this review helpful? Yes
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in Trip Advisor, which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Jaz Makadi... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great family holiday. 5 restaurants to choose from. Water park up the road and a 5 minute walk to the beach if you fancy snorkelling around a reef and checking out the amazing fish and stunning coral. Malady Saraya is definitely the best hotel in the resort.

Review collected in partnership with this hotel

Was this review helpful? Yes
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in Trip Advisor, which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Jaz Makadi... More 

Hotel Review Summarization

What travelers say

  • Animation Team(9)
  • Sunflower restaurant(8)
  • Water park(5)
  • Pool bar(4)
  • Very clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

797 photos of this hotel

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Room/suite (80)
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Hotel & grounds (123)
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Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Room/suite (4)
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Family/play areas (42)
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Dining (3)
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Other (7)
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