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Jaz Makadi Saraya Resort

Travelers' Choice award winner
Safaga Road | Madinat Makadi, Makadi Bay, Egypt (Formerly Iberotel Makadi Saraya Resort)
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Jaz Makadi Saraya Resort
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777 Reviews from our TripAdvisor Community

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Traveler rating
    510
    190
    42
    24
    11
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437
194
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (777)
  • Mar-May only
    (234)
  • Jun-Aug only
    (218)
  • Sep-Nov only
    (140)
  • Dec-Feb only
    (185)
All months
1 review
3 of 5 stars Reviewed yesterday NEW

Just returned today from this resort. Absolutely stunning. The staff, the food couldnt fault anything. Ahmed at the pool bar is a credit to the hotel always smiling, brings u drinks all day. Even if u go up to the bar for a drink he tells u to sit down and he will bring it to you. All the staff... More 

Was this review helpful? Yes
bolton
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very nice resort.. the staff where fantastic, friendly and chatty.. the aquaviva park was brilliant.. would definately return. The food was ok but repetative. Thank you makadi saraya we had a fabulous time.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, We would like to thank you for taking time out to write a very nice trip advisor review. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort. We are glad that... More 

Worksop, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I've recently returned from an 11 night stay at this hotel with my 6 year old daughter. Arrival --------- This is pretty daunting - at the airport, staff demand you pay £20 per person for a VISA if you haven't got one already (they check several times!) & once you arrive at the resort entrance, guards check for illegalities under... More 

Was this review helpful? Yes 3
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, We would like to thank you for taking time out to write a very nice trip advisor review. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort. We are glad that... More 

Munich, Germany
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room was spacious and beds very comfortable. We asked for a quiet room which we got (located at the pool further in the back of the resort). Staff was very nice and helpful. My friend got sick and they even helped me bring food and drinks to the room. Cleaning staff extremly creative! we left 50 cents every morning and... More 

Was this review helpful? Yes 2
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, We would like to thank you for taking time out to write a very nice trip advisor review. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort. We are glad that... More 

wirral
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at this hotel around 10.30pm on Monday 15 June 2015. We were all seated in reception and given our all inclusive bands lead to the buffet restaurant and given some food which was basic however they had lurpack butter (O: We were then to go to the 24hr bar where we were given our room information by a lovely... More 

Was this review helpful? Yes 8
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, First ,we would like to thank you for taking time out to write a review. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort. We are glad that you enjoyed your... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a disappointing start (our room didn't seem to be ready, the mini bar was in the middle of the room with all the items on the side as the fridge was broken; there was no cot even though they knew we had an infant and when they brought one it was literally falling apart to the extent I wouldn't... More 

Was this review helpful? Yes 3
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, First ,we would like to thank you for taking time out to write a very nice review. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort. We are glad that you... More 

Manchester
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in May/June 2015 and had an absolutely brilliant time. The staff at the hotel are so wonderful they go above and beyond to make your holiday memorable. Ahmed in the Ganzabil Pool Bar was absolutely brilliant with our 4 year old little boy, so much so that our little man got so upset when he had to say... More 

Was this review helpful? Yes 3
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, We would like to thank you for taking time out to write a very nice trip advisor review. We are glad that your Family felt pampered and we were able to exceed your expectations. Thank you for the time you have taken to share your recent holiday experience. We are thrilled you had a fabulous holiday and your... More 

Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from our wonderful holiday to jaz makadi saraya resort all staff were really helpful and friendly , especially Arhmed who worked in the Gazabil pool bar. Also Kaeli and all the girls who ran the kids club, which our daughter Georgia absolutely loved, they all worked so hard to keep the children happy, the hotel itself... More 

Was this review helpful? Yes 5
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, We would like to thank you for taking time out to write a very nice trip advisor review. We are glad that your Family felt pampered and we were able to exceed your expectations. We will share your kind compliments with the entire hotel team. We are also thankful for your feedback about your dining in our A... More 

Truro, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

excellent place, people, food great and snorkelling cool. Moustaffa on the front desk a real gent and top top bloke. In fact all staff are very polite, happy and hard working to make your break simply a breeze. tips take - surf shoes as the floor is hot beach sand hot hot hot get your sun factor on board cos... More 

Was this review helpful? Yes 1
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, We would like to thank you for taking time out to write a very nice trip advisor review. We are glad that your Family felt pampered and we were able to exceed your expectations. Thank you for the time you have taken to share your recent holiday experience. We are thrilled you had a fabulous holiday and your... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent holiday here, the staff were amazing especially moustaffa on reception nothing was to much trouble. We were upgraded and stayed in a family suite right by the pool which was awesome as we were in a group of 12 of us, most of which were children. The water park was fab and shallow enough for us to let the... More 

Was this review helpful? Yes 5
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, We would like to thank you for taking time out to write a very nice trip advisor review. We are glad that your Family felt pampered and we were able to exceed your expectations. Thank you for the time you have taken to share your recent holiday experience. We are thrilled you had a fabulous holiday and your... More 

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