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Jaz Makadi Saraya Resort

Travelers' Choice award winner
Safaga Road | Madinat Makadi, Makadi Bay, Egypt (Formerly Iberotel Makadi Saraya Resort)
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Jaz Makadi Saraya Resort
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803 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
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  • English first
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English first
  • All months
    (803)
  • Mar-May only
    (234)
  • Jun-Aug only
    (244)
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    (140)
  • Dec-Feb only
    (185)
All months
manchester
2 reviews
3 of 5 stars Reviewed yesterday NEW

Just returned from 10 days at this hotel and i must say we were disappointed after all the reviews we have read. We arrived late on the 17th july and to start with everything seemed ok then the hotel started to get busy and we found the fresh orange turned into cordial the milk was watered down and stunk we... More 

Was this review helpful? Yes
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I still have 4 days left here at the Saraya resort and I have to say it's a brilliant hotel. The warm welcome and cold drink on arrival was fantastic as was the meal as they kept the restaurant open just for the arrivals. The room is massive and have had no problems except for today the fridge has broken... More 

Was this review helpful? Yes 3
Clacton-on-Sea, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Good clean hotel, staff where more then happy to help. Wessam become apart of the yems family, he helped me and my family a lot. Will be returning in the near future. Mina at the bar near the pool was a brilliant guy, should defiantly go see him for a good entertaining night. - Simon Yems

Was this review helpful? Yes 1
Essex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived mid evening and was greeted by the reception team And was soon sorted out with ours rooms and an evening meal was arranged for all We found everyone at the resort extremely friendly and helpful Wessam on reception went above and beyond the call of duty when ever we we needed help or to sort a problem out... More 

Was this review helpful? Yes 3
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Christina Y, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Looking forward to seeing you again soon. For any further information, question or room wishes please do not hesitate to contact... More 

somerset
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Before my trip I did a lot of research and chose this hotel over many others mainly due to the other reviews. We arrived back from this hotel yesterday and would like to point out the following: The good points: - Staff are professional and friendly no matter what area of the hotel they work in - If there was... More 

Was this review helpful? Yes
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear spartacusathome, First, we would like to thank you for taking time out to write a very nice review. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort. We are glad that you... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just arrived back from this hotel after a week and it was our first time to Egypt. Arrived late evening and had a welcome in the 24 hour all inclusive bar, where we were given our rooms and our silver coloured wrist band.( keep your eye open for these as this identifies you as a Thomson I.e English... More 

Was this review helpful? Yes 5
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Wayneandniki, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I hope your next stay is just around the corner. If you have any questions or requests you can contact us any time.... More 

Kiev, Ukraine
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently returned with the family from one of our best vacations. Kudos to amazing Makadi Saraya staff who made those unforgettable ten days. Reception team will ask about your accomodation preferences upon arrival (best regards to Mahmoud). Guest relations managers are always keen to get your feedback regarding the hotel services and can help you anytime when necessary (thanks to... More 

Was this review helpful? Yes 5
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear k_madoian, First, we would like to thank you for taking time out to write a very nice review. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort. We are glad that you... More 

Feltham
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just came back from this amazing heaven two weeks of relaxation wonderful staff clean rooms everyone is friendly and makes you so welcome you go to beach bar and waiters smiling and happy even during Ramadan when they can't eat of drink was so impressed we will be booking for next year only bad point was rude guests from other... More 

Was this review helpful? Yes 2
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear 8908928ew, First, we would like to thank you for taking time out to write a very nice review. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort. We are glad that you... More 

Sheffield, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, the best staff ever nothing was too much trouble for them, The only thing that might of let the place down was the buffet restaurants, not bad but just the same stuff lunch and dinner and not much selection on hot food, luckily we could us the a la carte restaurants as much as we wanted. The waterpark... More 

Was this review helpful? Yes 2
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear StaggJ, First, we would like to thank you for taking time out to write a very nice review. We are glad that your Family felt pampered and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the committed team at Jaz Makadi Saraya Resort. We are glad that you... More 

Blantyre, Scotland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Hurgada airport is not a pleasant experience, very intimidating. Men actually follow you into the ladies toilet shouting pretty lady expecting you to give them money. Only on the flight over do you find out that you have to pay £20 per passport to get through passport control. This is checked several times to ensure that you have paid. When... More 

Was this review helpful? Yes 3
Klaus R, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Susan M, First of all we would like to send you greetings from the Jazl Makadi Saraya Resort and we would like to thank you for contacting us. We know that it was worth the effort and time therefore we appreciate your willingness to inform us about the below feedback about your stay in our hotel. Also we would... More 

Hotel Review Summarization

What travelers say

  • Animation Team(9)
  • Sunflower restaurant(8)
  • Water park(5)
  • Pool bar(4)
  • Very clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

721 photos of this hotel

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Hotel & grounds (115)
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Pool/beach area (111)
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Family/play areas (42)
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Dining (3)
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Other (7)
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