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Iberotel Makadi Saraya Resort

Travelers' Choice award winner
Madinat Makadi | Hurghada, Makadi Bay, Egypt
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Iberotel Makadi Saraya Resort
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Ranked #2 of 22 Hotels in Makadi Bay
A recent review
5 of 5 stars reviewed 3 days ago
bondy46 Bradford, United Kingdom
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715 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

V high attention to detail, hygiene, food prep, toilets, maintenance, no insect beasties. Really do work very hard at this. Staff all good but you do have to worry about the tipping. As the hotel was quiet, march, we were upgraded to an apartment and free a la carte. We used the Egyptian restaurant a lot, really did enjoy it.... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

i stayed at this hotel 2 weeks , people very friendly and smiling, very good food , cleanliness everywhere!! I have not seen any where so nice people! I come back this year !! I recommend this hotel wholeheartedly and for families with children

Was this review helpful? Yes 4
United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was lovely, typical all inclusive resort, however very nice, clean and the staff couldn't do enough for us. I would like to add a special thanks and mention to some of the hotel team - 'my husband' Mahmed, Ahmed our room cleaner - new towel animal most days, Tofany who was very attentive in the restaurant, the guys at... More 

Was this review helpful? Yes
Semington, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked the Saraya Resort as a last minute holiday, we wanted some sun at a reasonable price. We originally booked a basic double room so didn't have too many expectations, we were amazed to be given a superior suite. The suite was fabulous and cleaned daily, you choose when you want linen and towels changing. Saw some pretty amazing... More 

Was this review helpful? Yes 4
London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Returned last week from our 4th visit and already booked for next year. Everything is as good as our first visit. Food and service in restaurant in the morning and evening was good. We went to the beach every day, which us a nice little stroll from the hotel and the service and food was good at all times. The... More 

Was this review helpful? Yes 4
Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our 4th visit to the Saraya and we would recommend this hotel and resort wholeheartedly. The resort is very safe for tourists and we have never experienced any bother whatsoever. Hotel staff are very friendly and nothing is too much trouble. Food is good. The Thomson holiday advisor, Rami, has been very helpful and his advice much appreciated... More 

Was this review helpful? Yes 2
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in TripAdvisor which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Iberotel Makadi Saraya... More 

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is one of the best I've stayed at. For such a big hotel it still retains a friendly safe atmosphere (probably down to the staff who are all ways smiling). Reasonable range of food for me as a vegetarian. Highly recommend the Egyptian all a carte they went out of their way (off menue) to cater for me.... More 

Was this review helpful? Yes 1
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in TripAdvisor which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Iberotel Makadi Saraya... More 

Glossop, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely resort. Staff very friendly. The only bad point was our Thomson Rep, the Hotel tried calling him on the days he should have been at the hotel, but they could never get hold of him. He only seemed to be interested in selling the excursions. However, the hotels al la carte restaurants were really good and we highly recommend... More 

Was this review helpful? Yes 3
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in TripAdvisor which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Iberotel Makadi Saraya... More 

cheltenham
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Saraya for a week over February half term- two adults and one 7 year old. If, like us, you have been lucky enough to visit a number of resort style hotels over the years, you'll already know what the Saraya is like. A large number of low rise buildings around two 'shaped' pool areas. Lobby bar... More 

Was this review helpful? Yes 3
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in TripAdvisor which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Iberotel Makadi Saraya... More 

Koethen, Germany
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is just great! It is not merely a facility by itself: a neat and tidy area, providing superb service, delicious cuisine and an extensive daily schedule; it also contains an enjoyable and pervasive family atmosphere, where each guest feels welcomed and special. The friendliness and helpfulness of all the staff, displayed from the very first moment of arrival... More 

Was this review helpful? Yes 7
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in TripAdvisor which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Iberotel Makadi Saraya... More 

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