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Iberotel Makadi Saraya Resort

Travelers' Choice award winner
5.0 of 5
Safaga Road | Madinat Makadi, Makadi Bay, Egypt
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Iberotel Makadi Saraya Resort
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Ranked #2 of 22 Hotels in Makadi Bay
A recent review
4 of 5 stars reviewed 2 days ago
NolanJAD Liverpool, United Kingdom
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725 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After a delayed flight an late arrival at the hotel we were greeted with a very warm welcome an it was good to see familiar faces. Check in was very speedy an we were upgraded to junior suites (9102&9103)with the option to move to the royal suite the following day. The suites were very spacious and clean and had a... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

All good , nice food nice people . no dodgy Tum :) . Staff can't do enough to help . Rosemary what a gem and asset to the hotel you are ! The girls in the kids club are possibly the most kind hearted decent people ive ever met , felt thoroughly comfortable leaving my son there . Top marks... More 

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Hornchurch, United Kingdom
Top Contributor
62 reviews 62 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed previously in This chain of hotels. Very efficient check in, had a phone call 5 minutes after arriving to ask if all was ok. No issues. Went for a drink in the Cabaret Bar, and that's when we as a family started to receive the best service ever in Egypt. Never had to wait for a drink... More 

Was this review helpful? Yes 1
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Grace, Debbie and Russell, We are very glad to receive your feedback and for your precious time to write it and we are sending for you the warmest greetings from Iberotel Makadi Saraya Resort! We are thankful for you that you had chosen our hotel for your holidays and it was our pleasure and honor to host you in... More 

cairo,egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

And our count down just started today! We are going next thursday to out most favorite hotel in Egypt "saraya resort" - can't wait :-D I have to mention my experience this time with last minute reservation where the reservation guy Ahmed was extremely helpful and managed to finalize our booking although the upcoming weekend is a high season one... More 

Was this review helpful? Yes 2
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Our Dear Guest, First of all from behalf of all the entire team of Iberotel Makadi Saraya Resort let us take an opportunity to express our great feeling of gratitude that we will have a chance to meet you in our hotel and to serve you during your stay. Our team is concerned to provide the best service and hospitality... More 

Bude, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a great holiday at this hotel. Every aspect of this holiday was excellent, the staff were very attentive, the cleanliness of the complex is superb, the rooms are very spacious, the buffet and the a la carte restaurants choice and service was excellent and the choice and quality of the food is very good, a very special... More 

Was this review helpful? Yes 2
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Our Dear Guest, We are very glad to receive your feedback and we are sending for you the warmest greetings from Iberotel Makadi Saraya Resort! We are thankful for you that you had chosen our hotel for your holidays and it was our pleasure and honor to host you in our Hotel and we are very happy that you had... More 

willenhall, west midlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having visited Egypt many times I can honestly say that this hotel exceeds expectations as far as food, cleanliness, hygein, accommodation and friendliness are concerned. Nothing is too much trouble for the staff at this hotel and they all seem to be very happy in what they are doing. The food in the main restaurant is very good but it... More 

Was this review helpful? Yes 3
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in TripAdvisor which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Iberotel Makadi Saraya... More 

cheshire
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

booked last minute chill break said I would not go back to Egypt after bad experiance . But the saraya hotel was so good . food really good choice ,a la carte very good .staff could not do enough for you everyone was very pleasant and helpful a credit to the manager . A nice touch was a meal with... More 

Was this review helpful? Yes
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in TripAdvisor which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Iberotel Makadi Saraya... More 

Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

V high attention to detail, hygiene, food prep, toilets, maintenance, no insect beasties. Really do work very hard at this. Staff all good but you do have to worry about the tipping. As the hotel was quiet, march, we were upgraded to an apartment and free a la carte. We used the Egyptian restaurant a lot, really did enjoy it.... More 

Was this review helpful? Yes 1
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in TripAdvisor which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Iberotel Makadi Saraya... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i stayed at this hotel 2 weeks , people very friendly and smiling, very good food , cleanliness everywhere!! I have not seen any where so nice people! I come back this year !! I recommend this hotel wholeheartedly and for families with children

Was this review helpful? Yes 3
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in TripAdvisor which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Iberotel Makadi Saraya... More 

United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was lovely, typical all inclusive resort, however very nice, clean and the staff couldn't do enough for us. I would like to add a special thanks and mention to some of the hotel team - 'my husband' Mahmed, Ahmed our room cleaner - new towel animal most days, Tofany who was very attentive in the restaurant, the guys at... More 

Was this review helpful? Yes
Klaus R, General Manager at Iberotel Makadi Saraya Resort, responded to this review

Dear Guests, My team and I would like to thank you for your critical and motivating comments received in TripAdvisor which had a great positive influence for us to work harder and to continuously improve the service we are offering to you. We are very pleased that you had spent a nice and relaxing holiday in the Iberotel Makadi Saraya... More 

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