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Cleopatra Makadi Bay

Travelers' Choice award winner
Safaga Road, Makadi Bay, Egypt
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1 room 1 guest
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Cleopatra Makadi Bay
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375 Reviews from our TripAdvisor Community

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Traveler rating
    242
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    34
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126
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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  • All months
    (375)
  • Mar-May only
    (108)
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    (123)
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    (79)
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All months
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

This hotel is friendly food fab and very pretty setting right on top of beach highly recommended. Very, very impressed, staff are very helpful. Amazing. Perfect location. Our room is gorgeous with big patio/balcony with view of the pool even has tea and coffe making facilities.

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London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I know all too well that you don't want to read the excessive reviews that many people write on here (I fished through enough before I went myself) so decided I'll do a pros and cons list to help you balance out whether it's for you. PROS. - Space. Exceptionally large resort giving you plenty of personal space and the... More 

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Somerset
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Cleopatra hotel exceeded our expectations. We were located close to the Relaxing Pool, which is for adults and teenagers only. Some rooms are situated a distance from the main building so if you have mobility issues it is worth asking for a closer room. The room we had overlooked one of the pools and the sea, it was very... More 

Was this review helpful? Yes 2
cluj
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been for the first time in Egypt but for sure not for the last one. We were very pleased with the location, with the restaurants and most important the staff is very kind and helpful. I want to underline the excellent stuff from the diving center, the room cleaning team, the people from the desk. Very highly recommended!

Was this review helpful? Yes 2
CleopatraLuxuryRes, General Manager at Cleopatra Makadi Bay, responded to this review

Dear Mr. gilirete, sunny greetings from Cleopatra Luxury Resort Makadi Bay. I would like to thank you for taking the time to share your comments concerning your stay with us. It is indeed a pleasure to hear that overall you had a pleasant stay with us. We would like to thank you for the positive statement. Our guest observations are... More 

United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I liked the hotel and most of stuff especially Habib at the lobby bar, he is very helpful smiling all the time. I got a family room sea view, the view was awesome. Only one person at the main restaurant disturbed me, when I entered the restaurant along with my toddler to get anything for her to eat, it was... More 

Was this review helpful? Yes 2
CleopatraLuxuryRes, General Manager at Cleopatra Makadi Bay, responded to this review

Dear shaimaa80, sunny greetings from Cleopatra Luxury Resort Makadi Bay. Thank you very much for your amiable comments and for recommending Cleopatra Luxury Resort Makadi Bay for other reviewers on TripAdvisor. It is my extreme gladness to know that you spent such a fantastic stay and that you appreciated the team’s sense of hospitality, warmth and generosity. We are looking... More 

York, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The advertising for this Hotel describes a "Luxury 5 star Resort" - we felt it looked shabby in places, rooms in need of refurbishment, pool areas and general grounds needing attention, it was clear the Hotel Management were working to improve matters and pay more attention to details. Staff were friendly and helpful, restaurant was good, aircon in room was... More 

Was this review helpful? Yes 2
CleopatraLuxuryRes, General Manager at Cleopatra Makadi Bay, responded to this review

Dear 123beck123, thank you for placing your review on Tripadvisor. We are very sorry that we did not meet your expectations. As we truly care about every comment and constantly strive to provide optimum service, we have checked our records but couldn’t find any trace for your observations. That you couldn’t relax the relaxing pool we are very sorry for... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hotel is definitely not 5 stars, it has major issues. The biggest one is the cleanliness of the facilities specially the rooms and bathrooms. Also Food and drinks are awful, tasteless and they choose the cheapest stuff which is reflected in the quality even in fruits. Also quantity is not enough, dinner is supposed to be till 9.30 but if... More 

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CleopatraLuxuryRes, General Manager at Cleopatra Makadi Bay, responded to this review

Dear Mr. Yasser E, we would like to thank you that you have taken the time to place your review on TripAdvisor. Nevertheless, we regret to read that you could not enjoy your holiday with us, as all of us wanted. We're very sorry, when even one guest are going with mixed memories of his holiday home. We have checked... More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

the resort & location is very nice and the service was very good. the rooms given to us were in block 4100 which is very far from everything. the food was repetative and not tasty. the staff is decent.

Was this review helpful? Yes 1
CleopatraLuxuryRes, General Manager at Cleopatra Makadi Bay, responded to this review

Dear Haitham_Fadl, sunny greetings from Cleopatra Luxury Resort Makadi Bay. Thank you for taking the time to leave us a review on the site after you has stayed with us and it is delightful to hear that you enjoyed your holiday with us. We do work incredibly hard to make sure that we provide the highest level of service for... More 

Alexandria, Egypt
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

it is one of the best hotels I had visited in my life great hotel superb service excellent food a magnificent area near the shore for snorkeling in the sea and watch the marine life calm area evening attractions 24 hours restaurants

Was this review helpful? Yes 1
CleopatraLuxuryRes, General Manager at Cleopatra Makadi Bay, responded to this review

Dear Ashy51, first of all, on behalf of Cleopatra Luxury Resort Makadi Bay I would like to thank you for taking the time to post you precious review on TripAdvisor about your experience during your last stay at our resort. We are really glad that you appreciated the service provided by our team work and that we succeeded to make... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just returned from this hotel. Some of the reception staff have very poor customer service. They tend to just brush you off or tell you to see someone else if you need help. Not welcoming at all. Rooms are a little shabby, however house keeping are excellent and made that situation a little better. Entertainment was disappointing! This a very... More 

Was this review helpful? Yes 3
CleopatraLuxuryRes, General Manager at Cleopatra Makadi Bay, responded to this review

Dear Mrs. Amylouise218, we would like to thank you that you have taken the time to place your review on TripAdvisor. Nevertheless, we regret to read that you could not enjoy your holiday with us, as all of us wanted. We're very sorry, when even one guest are going with mixed memories of his holiday home. We have checked our... More 

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