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Cleopatra Makadi Bay

Travelers' Choice award winner
Safaga Road, Makadi Bay, Egypt
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Cleopatra Makadi Bay
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Cleopatra Makadi Bay
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363 Reviews from our TripAdvisor Community

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Traveler rating
    235
    82
    32
    9
    5
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119
153
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Slovak first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (363)
  • Mar-May only
    (108)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (65)
All months
Level Contributor
8 reviews
5 of 5 stars Reviewed 4 days ago NEW

it is one of the best hotels I had visited in my life great hotel superb service excellent food a magnificent area near the shore for snorkeling in the sea and watch the marine life calm area evening attractions 24 hours restaurants

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Just returned from this hotel. Some of the reception staff have very poor customer service. They tend to just brush you off or tell you to see someone else if you need help. Not welcoming at all. Rooms are a little shabby, however house keeping are excellent and made that situation a little better. Entertainment was disappointing! This a very... More 

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Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I've stayed there from 23/7/2015 to 26/7/2015 the WORST hotel I have ever stayed in. 1- The Staff were very aggressive and unhelpful and very rude. they were totally impolite. 2- There weren't any animation activity I've stayed for 3 days. there weren't any activity except one member from the animation team started a volleyball game and he went away... More 

Was this review helpful? Yes 1
Montreal, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all I took into consideration that this is not an international chain and a new management so not that experienced. Second, let me start with the problems we faced as family and how they were managed. We booked 10 rooms on booking.com. We couldn't find a triple room and booking.com suggested sending the special requests to the hotel.... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

- Waited to check in for around two hours to clean the room. - I booked 2 beach front rooms but I git a sea view on the pool far from the beach. when I complained at the reception - after keeping me 10 min waiting - the assistant front office manager told me and insisted that this is in... More 

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Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We were a big family, we had 14 rooms booked where 9 of them were booked in a single reservation. -Check-in took more than an hour which caused a lot of frustration especially when we had kids and older people. -Rooms are nice, I recommend the rooms in 4000 building, it's the closest to everything. Some of our rooms had... More 

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Stroud, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 2 weeks in Cleopatra Makadi Bay hotel. But we have a mixed feeling of the hotel. I start with the positive things. The entertainment was fantastic. There were lot of activity during the day which you can do, like zumba, aqua fitness, step aerobic, archery, waterpolo, darts etc. Every evening the entertainment team presented different shows, which was... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our vacation on this amazing resort they were very friendly special george and ellia in lobby bar and emad in diaco , and the animation team was wonderful . we enjoyed every thing expect food which have no variety every day was like the day befor .

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CleopatraLuxuryRes, General Manager at Cleopatra Makadi Bay, responded to this review

Dear Mr. Karim A, sunny greetings from Cleopatra Luxury Resort Makadi Bay. Thank you very much for your amiable comments and for recommending Cleopatra Luxury Resort Makadi Bay for other reviewers on TripAdvisor. It is my extreme gladness to know that you spent such a fantastic stay and that you appreciated the team’s sense of hospitality, warmth and generosity. We... More 

Cardiff, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed every aspect of this great hotel.....thanks to all staff at every section . Would we return.....YES. I understand that the are 3 hotels in the group ,this one ,one in sharm and one yet to be completed (2016) and following this visit it's our intention to visit all three. While at the hotel we noticed a change in... More 

Was this review helpful? Yes 4
CleopatraLuxuryRes, General Manager at Cleopatra Makadi Bay, responded to this review

Dear Mr. Pittyjan, sunny greetings from Cleopatra Luxury Resort Makadi Bay. I would like to thank you for taking the time to share your comments concerning your stay with us. It is indeed a pleasure to hear that overall you had a pleasant stay with us. We would like to thank you for the positive statement. Our guest observations are... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very bad staff behaviour including managers and pool area staring at the guest, they follow guest activities, trying to getting into the room by knocking, disturbing. Very annoying. Poor behaviours, room boys behaving like play boys. Actually staff attitudes are not good, other than food and makadi bay is good. Its not good place to stay with family or couple... More 

Was this review helpful? Yes 2
CleopatraLuxuryRes, General Manager at Cleopatra Makadi Bay, responded to this review

Dear Mr. Seylan N, we would like to thank you that you have taken the time to place your review on TripAdvisor. Nevertheless, we regret to read that you could not enjoy your holiday with us, as all of us wanted. We're very sorry, when even one guest are going with mixed memories of his holiday home. We have checked... More 

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