Well where do i start. This was our second time to the hotel and resort and and and !!!
The hotel was just as it was when we came in February, attractive reception, very clean and the only difference was the newly renovated pool was now open, amazing. The gardens and grounds were immaculate and blooming. The room was as...
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Dear Guest,
Thank you very much for your review. Its very valuable for us to recieve positive feed back from our regular guests specilally. We are happy that your stay was nice and we do hope to see you again in your second home SUNRISE Select Mamlouk Palace Resort & Spa.
All our management team is ready to arrange for...
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Had a really nice holiday at mamlouk, from our arrival to departure, everything ran smoothly. Room was spacious, really clean and very well maintained. Free safe and tea and coffee making facilities were a nice touch.
Hotel staff were very friendly and helpful and I actually felt like they were bothered that I was having a nice holiday and all...
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Dear Guest,
Thank you very much for your evaluation. Your opinion is very important for us. Thank you for your good comments about our staff and service - we try to keep high level of service for our guests.
Unfortunately we didn't have opportunity to get your comments about food during your stay. Please for the next time for any...
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we stayed at this hotel for 2 years running, luved it there,everything was great from the food, the service, the staff, A very clean hotel ,could not fault it at all.We will go back in a couple of years, as we have been to Egypt 4times, we are trying other countries for a change We prefer it in Hurgarda, as...
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Dear Guest,
Thank you very much for your positive words. We are happy that your spent nice holidays with SUNRISE Select Mamlouk Palace Resort & Spa. Please for your next coming contact with us by email that we can achieve your requests for unforgetable holidays.
With best regards,
Hotel Management
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It is difficult to fault this resort other than the food. The resort is very clean and there are friendly staff everywhere. The facilities are excellent and the rooms are spacious and of a high standard.
However, even if you have booked Ultra all inc. your first night or two are using the main buffet restaurant as you need to...
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Dear Guest,
Thank you very much for your review. We pleased to read your comments about our resort. We would like to inform you that from resent time we changed the organisation of buffet in the Main restaurant. We have nowadays live cooking stations on the terrace of the Main restaurant which provide fresh made pizza, fresh made sandviches,different kinds...
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Il will try and keep it brief and to the point - fantastic holiday with Thomas cook, the hotel was gorgeous spotlessly clean nice spacious air conditioned rooms, beautiful well maintained grounds and you get to use the sister hotel if I was to list all activities i would be writing forever special thank you to mustaf the TC rep,...
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Dear Guest,
Thank you very much for your evaluation of the hotel. We are sorry that we didnt have chance to satisfy you on spot. Kindly be asked when you will come next time to us to contact Guest Service Center on spot in case of any small comment. Your comments gives us opportunity to improve ourselves and made our...
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I would recommend this hotel to anyone!
We spent two weeks here September 2010 and had a great holiday. The hotel is clean, grounds well kept, plenty of resturants to choose from and entertainment provided from both the Sunrise Mamlouk and its sister hotel. with use of both hotels facilities your spoilt for choice.
Staff are friendly and go out...
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Dear Guest,
Thank you very much for your good words about our resort. We will be happy to welcome you at any time in our hotel and from our side we can promise to do all our best to provide for you memorable holiday for years.
With best regards,
Hotel Management
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I've visited this hotel in september 2010. It was a perfect choise for our honeymoon and we will visit it for sure with another ocasion. The room was very clean, the pool also clean and large, the beach and water were fantastic. I recomend this hotel for everyone that wishes a quiet and relaxing vacation.
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Dear Guest.
Thank you very much for your review. We are happy that your honemoon you spent with SUNRISE Select Mamlouk Palace Resort & Spa. We will be glad to welcome you and your family again in our resort in nearest time.
With best regards,
Hotel Management
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Having returned from the Sunrise Mamlouk Palace Hotel two weeks ago I wanted to congratulate the management and staff on providing an excellent establishment, which provided an excellent base for a most enjoyable holiday.
It would be true to say we were hesitant about booking an all-inclusive package, however, the 4 al a carte restaurants really worked for us with...
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Dear Guest,
Thank you very much for such detailed and positive comment. We are really appreciated for this evaluation and we will do all our best to improve issues which you mentioned in your review. Regarding pillows we already looking for a new one and it's going to be implemented soon. As well beach towels are renewed regular.
We want...
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Bit late in writing my review. but this was the best holiday I’ve ever had. went for a week on Jan. 2012. Choose Sunrise Mamlouk because trip advisor ratings were very good. Of course difficult moody people make their own stay difficult anywhere. But this hotel is perfect for that winter holiday in the sun. The hotel has a fantastic...
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Dear Guest,
Thank you very much for your comment. All our management team will be happy to welcome you again in our resort. We will hope to welcome you again very soon by our slogan "Welcome Home" and hope to make your next stay more and more enjoyable.
With best regards,
Hotel Management
SUNRISE Select Mamlouk Palace Resort & Spa
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This is my 3rd time to the Mamlouk. I have been with my boyfriend in the past, but with a friend this time, so was a little nervous and hoped that nothing had changed as I did not want to disappoint. Thankfully the hotel just keeps getting better and better. We had a room near to the beach which is...
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Dear Guest,
Thank you for your positive review of our hotel ,we are very pleased that you enjoyed your vacation in our resort and that our staff exceeded your service expectation. We hope that 3 times it's not imit and will be waiting for you in our resort for 4th,5th etc times.
We hope to see you again soon in...
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