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Golden 5 Paradise Resort

Hurghada Shahl Hasheesh Road, Hurghada, Egypt
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1 room 1 guest
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Golden 5 Paradise Resort
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335 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (335)
  • Mar-May only
    (94)
  • Jun-Aug only
    (122)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (70)
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1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I've stayed there for 4 nights. I've tried to change my room more than once. All rooms have problems. I should go to the 4th floor by the elevator, walk till the end of corridor, then go upstairs to reach to my room, which was an awful thing. Only 2 elevators out of 3 are working. It's seems that the... More 

Was this review helpful? Yes 6
A TripAdvisor Member
1 of 5 stars Reviewed 4 days ago NEW

The worst experience ever ..... room are not clean they have insects ....bed sheets not clean ... furniture torn out and old .... pools full of sand ..... food taste was good but the same daily .... i would not recommend anyone to stay here

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Travelers are raving about these Hurghada hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 27, 2015

I will start my bad story with this hotel with my first meet with receptionist which meet me with angry face and as I remember his name is Mahmoud any way he start explain me the turn way to other hotel any way I confirmed him that my reservation in this hotel and he can't understand me then he call... More 

Was this review helpful? Yes 2
Istanbul, Turkey
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2015

The sea great. Meals were lovely. 5 pieces a la carte restaurant available.We like Germany restaurant. When we went to dinner given by the chaise hotel they stole our beach towels.I spend a lot of time to get new towels.According to Russian tourists said the officer was doing it constantly. They send you out there in the sun there.Do not... More 

Was this review helpful? Yes
Golden5City, Guest Relations Manager at Golden 5 Paradise Resort, responded to this review

Good afternoon. We would like to thank you for the review about our hotel. We hope you enjoyed your stay and probably will visit us again. With best wishes, Team of Paradise Resort More 

Belgrade, Serbia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 28, 2015

I visited the hotel with my fiancee and instead of a nice holiday we experienced great disappointment.The rooms are clean but they are full of faulty devices,food have bad taste and the menu is the same everyday,with bartenders we had at least three incidents in the two weeks of our stay at the hotel.If you want to go on holiday... More 

Was this review helpful? Yes 6
Golden5City, Manager at Golden 5 Paradise Resort, responded to this review

Dear Alexandar, We kindly would to take this opportunity to thank you very much to write a review about our hotel and we sincerly regret that we did not met your expectations and left negative emotions to you. With reference to you the comments which you pointed out we kindly would like to clarify the following: 1. Cleanliness Please rest... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 1, 2015

It was a very bad experience the furniture was old fashioned and wardrobe is broken and it was going to fall and there was cockroachs in my room ,food was undercooked and not tasty at all and there was no variety in protein at lunch or dinner ,there was also no heating in swimming pool and my children were shaking... More 

Was this review helpful? Yes 3
Golden5City, Manager at Golden 5 Paradise Resort, responded to this review

Dear Marwa, Great Day and Best Greetings! First and almost we kindly would like to thank you for chosen our hotel for your stay and to be our valued guests. Secondly we sincerly regret that our hotel expectations and left mainly unpleasant impressions to you. With reference to the cockroaches kindly inform you that we have a permanent vermin control... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

It was amazing to visit golden 5 city for 2nd time ... Everything there is awesome aqua , pools , sea , food & The best thing was night shows ... I just want to visit it again ... The other activities were great also , we tried gefton trip at our first visit , and safari at the 2nd... More 

Was this review helpful? Yes 2
Golden5City, Manager at Golden 5 Paradise Resort, responded to this review

Good Day! First and almost our Hotel Management and Hotel Team would like to thank you for chosen our hotel, for being our valuable guests, for taken the time to write such warm words about us and we are very glad that you were again satisfied with our service and offered facilities. Secondly, we would be very pleased to welcome... More 

Kyiv, null, Ukraine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 15, 2014

Vacationing with family in January 2014.Hotel got better since 2007. Excellent animation. Clean beach. Tasty and safe food. Return there still even longer term. I recommend this hotel for families with children, choose a room with a sea view!

Was this review helpful? Yes 4
Golden5City, Manager at Golden 5 Paradise Resort, responded to this review

Dear valuable guest! Thank you very much that you take your time to write a review about our Hotel. We are very pleased and glad that you was satisfied with us, that our hotel met you expectation and left good memories and impressions for you. We hope that we can warmly welcome you once more in our hotel at your... More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed May 1, 2014

This hotel can boasts with only big territory and variety of the restaurants. Otherwise, it is very dated, staff is rude and inattentive. Animation team is boring and not engaged with guests. We had to pay extra to get the different room as the room we were given initially had broken canalisation with terrible smell of sewage. Bathroom is covered... More 

Was this review helpful? Yes 10
Golden5City, Manager at Golden 5 Paradise Resort, responded to this review

Dear Anastasiya, Best Greetings from Golden 5 City! First and almost kindly let us seize this opportunity to thank you very much for chosen of our hotel and for taking the time to write a review. We sincerely regret that our hotel did not meet your expectations and left negative impressions and emotions. Kindly we would like to comment on... More 

Belgrade, Serbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

I stayed in this hotel not so long ago. I can't believe that it had change so much since than. :( I had a great time there with my son. The room was spacious and very clean, staff friendly, animation team good. This hotel have 5 buildings, the one we stayed in (Paradise) is the central and the biggest. Variety... More 

Was this review helpful? Yes
Golden5City, Manager at Golden 5 Paradise Resort, responded to this review

Dear Mila, Best Greetings from Golden 5 City! We would like to thank you very much for taking the time to share your impressions and emotions about our hotel with others and we are very pleased that you were satisfied with your stay with us. We hope that we can warmly welcome you as soon as again and therefore we... More 

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