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Sunrise Grand Select Crystal Bay Resort

#7 of 177 Hotels in Hurghada
Certificate of Excellence
Safaga Road, Hurghada, Egypt
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1 room 1 guest
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Sunrise Grand Select Crystal Bay Resort
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1,617 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (352)
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There are newer reviews for Sunrise Grand Select Crystal Bay Resort
See the most recent reviews
west midlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here in July/August to celebrate our silver wedding anniversary with our 11 year old daughter for 2 weeks and it was one of if not THE BEST hotel that we have ever stayed in. On arrival we were greeted by JJ on reception and was given a cool towel and a drink of our choice.... More 

Was this review helpful? Yes 4
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Mrs. Racheal, Warm greetings from sunny SUNRISE Grand Select Crystal Bay Resort! First of all, I would like to express our grateful for your choosing our hotel and your positive feedback regarding your vacation with us. I sincerely appreciate your detailed observations and opinions, as they enable us to assess the standard of our facilities and services, and monitor... More 

Castle Eden
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here at Easter, great value hotel. Food quality was good, as was service. Hamdy in the Mediterranean restaurant and Ayman at the pool bar looked after us very well. Would recommend Dr Fish, staff very friendly. Great for a quiet chill out holiday and some winter sunshine.

Was this review helpful? Yes 1
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear valued guests, We want to thank you so much for your kindly feedback about our resort. The complete team of SUNRISE Grand Select Crystal Bay Resort is waiting to have the honor to welcome you again and make your stay even more comfortable. With best regards, Iryna Vakulska Guest Service Center More 

Lancaster, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is one of Thomas cook Signature collection. However the evening entertainment was very poor and lacks the standard to match the rest of the hotel. Could it not afford to pay for professional acts instead the same people from the water gym and darts, dancing and dressing up. The day entertainment team had no idea how to play... More 

Was this review helpful? Yes 2
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Ms. Jayne, First, we would like to thank you for choosing our hotel for your valued last vacation. As well we are really grateful for your review as your feedback is very important for us. We were happy to know that you are absolutely satisfied from our food, drinks and your room. While I wish you had a better... More 

Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Firstly we must thank Iryna from guest services. We had been emailing her back and to for weeks before we arrived and everything we asked for was done with no trouble. We booked a private transfer through the hotel for 15euros and was well worth it as we arrived ahead of the other guests and checked in easily and was... More 

Was this review helpful? Yes
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Natalie, Gareth and Bailey, We would like to thank you for sharing your vacation experience - we are very happy that you enjoyed your stay in our resort. It is great pleasure to know that some of the staff warmed your heart and you remembered them personally. We will do our best to improve the AC and the entertainment... More 

Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Air conditioners at the loopy and restaurant are so week Net signal is week as well and frequently disconnect Food menu are limited and somewhat repeated Rooms are always cleaned and average furniture

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Mr. Shadyt, Thank you for choosing SUNRISE Grand Select Crystal Bay Beach Resort for your recent vacation. We would also like to thank you for taking the time to write your review on Trip Advisor. We are sorry to hear that your holiday experience was not as you expected it to be and we would like to thank you... More 

Warwick, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

in all the reviews I read before my holiday no one really mentioned safety, which was something I was concerned about but I neednt have worried. Not once did me and my family feel at risk and we even went outside resort for dinner one evening. Not sure where to start..... The hotel and all of the staff are fantastic.... More 

Was this review helpful? Yes
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Ms. Helen, Thank you for posting comments about your recent stay with us. We are so pleased to read that you had an enjoyable stay with us. The team of SUNRISE Grand Select Crystal Bay Resort appreciate your comments on the service, accommodation and food provided, and we are happy you have noticed our special care and attention to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is awesome, the food is amazing there was a variety to choose from. The staff are all really friendly. All the staff will do anything that they can to help you and make you happy. Jordan on reception was really polite and helpful. But I have to say that Catherine and Dani just made our holiday.

Was this review helpful? Yes
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Ms. Sophie, We want to thank you so much for your kindly feedback about our resort. The complete team of SUNRISE Grand Select Crystal Bay Resort is waiting to have the honor to welcome you again and make your stay even more comfortable. With best regards, Iryna Vakulska Guest Service Center More 

Heist-op-den-Berg, Belgium
1 review
5 of 5 stars Reviewed 2 weeks ago

Our vacation was very good. We had the best time ever. The service was excellent. We stayed in the poolsuit and the service of Alaa from the private cabana bar was great. The food in the hotel was supreme.

Review collected in partnership with this hotel

Was this review helpful? Yes
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear valued guests, We are happy to know that you had wonderful holidays and would like to thank you for taking time to share your impressions with us. It will be a our pleasure to welcome you again in SUNRISE Grand Select Crystal Bay Resort. All the team is waiting to make your stay more comfortable than the last one.... More 

Ljubljana, Slovenia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is the best I've ever been to. First you'll notice complete cleanliness, it's just stunning. The second thing are amazing coctails that you can get whenever you want. The staff is very very kind and helpful, you just feel like in paradise. The complex is quite big but you can manage to come from the beach to the... More 

Was this review helpful? Yes
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear valued guests, Thank you for sharing your unforgettable holiday experience! We are pleased to know that you have enjoyed your holiday and had such a great time with us. We are looking forward to welcome you again in SUNRISE Grand Select Crystal Bay Resort. With best regards, Iryna Vakulska Guest Service Center More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We r a family of 4, a couple and 2 children.. This is our second visit to Crystal Bay. We spent an amazing week in this resort celebrating our wedding anniversary. Everything was just great, the accomodation is so comfortable, the hotel is very facilitated, the variety of activities keeps you going all day yet sustains relaxation😀 The place is... More 

Was this review helpful? Yes
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Mohamed, Thank you for posting comments about your recent stay with us. We are so pleased to read that you have enjoyed your vacation. The team of SUNRISE Grand Select Crystal Bay Resort appreciate your comments on the service, accommodation and food provided. We are happy you have noticed our special care and attention to our guests. We hope... More 

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