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Sunrise Grand Select Crystal Bay Resort

#8 of 178 Hotels in Hurghada
Certificate of Excellence
5.0 of 5
Hotel website
Safaga Road, Hurghada, Egypt
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Sunrise Grand Select Crystal Bay Resort
Best prices for: 1 room 1 guest
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Ranked #8 of 178 Hotels in Hurghada
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Diane K Ipswich, United Kingdom
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1,298 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sunrise Grand Select Crystal Bay Resort
See the most recent reviews
Ipswich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just back from Crystal Bay, had a wonderful relaxing holiday. Had a jacuzzi villa which was superb, this is our second stay in the same accommodation. Food excellent, although it is a shame that there seems to be problems getting into the Al a carte restaurants.All staff are friendly and helpful with special thanks to our waiter on the beach... More 

Was this review helpful? Yes 1
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Diane, We would like to thank you for sharing your vacation experience - we are very happy that you enjoyed your stay in our resort. The tradition of Egyptian hospitality leaves us at hope that for your next vacation you will choose again SUNRISE Grand Select Crystal Bay Resort and we will do our best to make it an... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We travelled with 3 young children. We had a junior suite which was appropriate in size and comfortable. I was happy with the room. Food at the hotel was fine, met all our tastes, lots of variety. There was one moan we had with guest relations which was how difficult it was to get into the indian restaurant. However they... More 

Was this review helpful? Yes 1
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear guests, We want to thank you so much for your kindly feedback about our resort. The complete team of SUNRISE Grand Select Crystal Bay Resort is waiting to have the honor to welcome you again and make your stay even more comfortable. With best regards, Iryna Vakulska Guest Service Center More 

Chesterfield, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 weeks to celebrate my brothers birthday. The hotel was lovely as we're all the staff. Very friendly. The rooms were spacious and well care for. Towels changed daily. Bed linen changed weekly. Safe deposit box and fridge in room which was topped up daily with water. The animation team were brilliant. Marc, Julia Momo and Mumu... More 

Was this review helpful? Yes 1
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Barbara, We would like to thank you for sharing your vacation experience - we are very happy that you enjoyed your stay in our resort. The tradition of Egyptian hospitality leaves us at hope that for your next vacation you will choose again SUNRISE Grand Select Crystal Bay Resort and we will do our best to make it an... More 

lincoln
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Just arrived back home after a week in this hotel.After reading some of the reviews we expected a lot more than we recieved. The hotel was nearly full.(lots of Russians), good rooms, clean and comfortable. Well kept grounds, some staff very good, others could not care less.Buffet dining was sometimes a lottery with tables, once we found a table, went... More 

Was this review helpful? Yes 6
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear valued guests, First, I want to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience it caused, I am sorry. We... More 

leeds
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just returned from a great week in sunrise. Everything was perfect, from the moment we arrived the staff were polite and friendly, Mahrous and Ali in the lobby bar were very attentive and always had a smile. The animation team were amazing but a special mention to Katie,Ellie, Mo mo, marko and Mateyou. They made us feel welcome... More 

Was this review helpful? Yes 1
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Guests! Thank you for posting comments about your recent stay with us. We are so pleased to read that you had an enjoyable stay with us. The team of SUNRISE Grand Select Crystal Bay Resort appreciate your comments on the service, accommodation and entertainment provided. We would like to assure you that we are working hard on improving the... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Went for 2 weeks in March weather was grate for that time of year this was or second time hear and not a lot have Changed its still as lovely as the first time the animation team made it even moor special each and every one of them made the experience fun.Marc all ways made a point of coming and... More 

Was this review helpful? Yes 2
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Gail, Thank you so much for sharing your vacation experience about our resort and the positive feedback. We are very happy that you had a lovely holiday with us. We hope that we can welcome you soon again in your “second home” SUNRISE Grand Select Crystal Bay Resort and our pool barmen can surprise you with new cocktails and... More 

Deal, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Second time I have stayed in this lovely hotel. Could not fault anything. Beautiful grounds which where tended to everyday by the gardeners. The food was amazing everyday. Many thanks to the awesome animation team who made our holiday more enjoyable too.

Was this review helpful? Yes
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Guest, Thank you so much for sharing your vacation experience about our resort and the positive feedback. We are very happy that you had a lovely holiday with us and our animation team. We hope that we can welcome you soon again in your “second home” SUNRISE Grand Select Crystal Bay Resort. With best regards, Zhanna Kartashova Guests SErvice... More 

Chelmsford, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went for 2 weeks in March 2015. Hotel is part of a 3 hotel complex which was great in that we could use any of the facilities of all 3. Even fancying a change in buffet food you could do this. A-la-Carte restaurants were a winner, Indian a must. Never had a problem getting sunbed whatever time of day we... More 

Was this review helpful? Yes 2
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Guest, Thank you very much for your feedback, we do appreciate your high appraisal of our hotel and the staff. We are glad to know that you enjoyed your stay in our hotel and hope to welcome you again in SUNRISE Grand Select Crystal Bay Resort. With best regards, Zhanna Kartashova Guests Service Center More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We visited Hurghada in Egypt for the first time. The hotel, food and drink were of the highest quality as we thoroughly enjoyed every minute of our holiday. We especially enjoyed the hotel's vast facilities and simply great entertainment, made special by the most amazing animation (entertainment) team. Each and every one of them ensured our daytime and evenings activities... More 

Was this review helpful? Yes 1
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Guest, Thank you so much for sharing your vacation experience about our resort and the positive feedback. We are very happy that you had a lovely holiday with us. We hope that we can welcome you soon again in your “second home” SUNRISE Grand Select Crystal Bay Resort. With best regards, Iryna Vakulska Guest Service Center More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A fantastic holiday.... Animation team fantastic..Katya, Julia, Tanya, Moo, Marc, Matyo, Mama, Eleni, Julia, Migo, Katie, Nancy. All of them made the experience so much fun! Wether it was the fun Zumba, belly dancing or yoga... The kids club or the children's evening disco or the evening entertainment. The team were there to help you enjoy the holiday! This was... More 

Was this review helpful? Yes 1
Crystal Bay S, Guest Service Center at Sunrise Grand Select Crystal Bay Resort, responded to this review

Dear Laura, Thank you so much for sharing your vacation experience about our resort and the positive feedback. We are very happy that you had a lovely holiday with us. We hope that we can welcome you soon again in your “second home” SUNRISE Grand Select Crystal Bay Resort. With best regards, Iryna Vakulska Guest Service Center More 

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