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Mercure Hurghada

Travelers' Choice award winner
Safaga Road km 12, Hurghada, Egypt
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Mercure Hurghada
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Ranked #8 of 179 Hotels in Hurghada
A recent review
4 of 5 stars reviewed 3 days ago
Ewan02 Birstall, United Kingdom
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2,150 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birstall, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely hotel . Clean and staff helpful and pleasant .. Entertainment might have been better around the pool as the current area far too hot . Outdoor chairs not very comfortable . Sunlongers plentyful and in good condition . Restaurant good choice of food and happy to oblige requests as my son a a bit of a faddy eater ?... More 

Was this review helpful? Yes 2
Atta E, General Manager at Mercure Hurghada, responded to this review

Dear Guest Mercure Hurghada entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent a relaxing holiday. I am delighted that you have taken pleasure in our multiple facilities and appreciated our services style. Thank you for your comments regarding our disadvantages, your feedback will be taken in... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 10 days with a friend for a girlie holiday in late May. Hotel is beautiful, lovely big room with a sea view, gorgeous well kept grounds and a really pretty private beach. Never had a problem finding sunbeds at any time of day. All the staff work so hard to make sure you're having an amazing time,... More 

Was this review helpful? Yes 1
Atta E, General Manager at Mercure Hurghada, responded to this review

Dear guest, Mercure Hurghada entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent an enjoyable holiday. With pleasure, I shall transmit your appreciation to all the staff with a special mention to Marley, Chloe, Dino, Sam and Jimmy from the Animation and Reception team. We are waiting... More 

Milton keynes
Top Contributor
98 reviews 98 reviews
46 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent hotel which worked well for a club windsurfing trip. The general food was good and plentiful, however avoid the "Mediterranean restaurant" as it's just rubbish. No bad stomachs, which shows that the hotel care, animation was amusing. The Harry Nass centre is excellent. Hurghada is a place for Windsurfers, Kite surfers, divers and people happy to lie on a... More 

Was this review helpful? Yes 3
Atta E, General Manager at Mercure Hurghada, responded to this review

Dear Guest, Mercure Hurghada entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent an enjoyable holiday. You recommend to all kite and windsurfers to come to Hurghada and to ride with our center Harry Nass. They are very professional and with a brand new material. We would... More 

Wakefield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a very warm welcome by staff. We requested 2 ground floor rooms near amenities due to my mobility problems. We had ajoining rooms with a connecting door right next to the pool with a sea view and every thing we could have hoped for. The hotel was spotlessly clean and very impressive. The rooms generous in size and... More 

Was this review helpful? Yes 5
Atta E, General Manager at Mercure Hurghada, responded to this review

Dear Guest Mercure Hurghada’s entire team would like to express their sincere gratitude for your kind feedback and for recommending us to all Tripadvisor’s readers. We are glad to know that you have spent an enjoyable holiday. I am extremely delighted that you appreciated our warm welcome by the staff , the size and cleanness of the room and cleanness... More 

West Sussex
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a lovely little hotel with the most friendly staff on the entertainment team. Rooms were adequate although there are no coffee/tea making facilities in the room however we asked for a kettle and it appeared very promptly and the shops on the complex have tea & coffee that can be purchased in handy sachets. Chloe & Marley are... More 

Was this review helpful? Yes 3
Atta E, General Manager at Mercure Hurghada, responded to this review

Dear guest, First, let me take the opportunity to thank you for choosing Mercure Hurghada for your recent stay and for recommending us to all. We are glad to know that you have spent an enjoyable holiday. Like mentioned in your comment, every of our guest is a part of our big family and I’m delighted to learn that the... More 

Exeter, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Myself and my partner stayed at the Mercure last week and had a lovely time. We mainly went for windsurfing and found the Harry Nass centre to be excellent. We also went horse riding (there's a stables at the hotel) with Saleh (who takes rides and cares for the horses). We had a great time, the horses were lovely and... More 

Was this review helpful? Yes 3
Atta E, General Manager at Mercure Hurghada, responded to this review

Dear Eleanore, Mercure Hurghada entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent an enjoyable holiday. Your recommend the surf center Harry Nass and the horse riding excursions. They are both outsiders of the hotel and are very professionals. With pleasure, I shall transmit your appreciation to... More 

Croydon, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at the hotel, having spent a week on the Nile. Unfortunately my husband had picked up a bug and was unwell when we arrived in Hurghada. So I was relieved to find a doctor and medical room on site, which we made considerable use off and ultimately my husband spent 48 hours in hospital. The doctor was excellent,... More 

Was this review helpful? Yes 3
Atta E, General Manager at Mercure Hurghada, responded to this review

Dear Helen, Thank you very much for choosing Mercure Hurghada for your recent stay in Egypt and for recommending us to Tripadvisor’s readers and to our future clients. All the team hope that your husband is feeling better. All our guest are a part of our big family and we are caring of each one of them as a member... More 

Sutton-on-Sea, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 3rd visit in 12 months (17 nights, 14 nights, 14 nights) which should give an idea of how highly we rate this hotel. From the moment we arrive to the moment we leave we are made to feel so welcome and are treated almost like family. Every member of staff that we came into contact with was... More 

Was this review helpful? Yes 3
Atta E, General Manager at Mercure Hurghada, responded to this review

Dear David, What a great pleasure to welcome you again and again at Mercure Hurghada! As regular guest, your feedback is very important for us and we would like to thank you for your positive review posted online and for recommending us to all Tripadvisor’s readers. It’s my extreme delight to know that, visit after visit, you still enjoying our... More 

Bernese Oberland, Switzerland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is in a very good condition. The public areas as well as two rooms i saw were very new. The staff is very nice especially in the restaurant. I was wondering when they asked me at c/i to write my room number on my luggage outside. They have somebody to bring a welcome drink but i have to... More 

Was this review helpful? Yes 1
Atta E, General Manager at Mercure Hurghada, responded to this review

Dear Guest, Mercure Hurghada entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent an enjoyable holiday. We are waiting for your next visit soon. Atta EL DESSOUKY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis More 

England, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is definitely one of the best hotels ive ever stayed in! The rooms are clean, lots of choice of food, and the staff and animation team are amazing from the start to the finish of your hotel. It is good for all ages as they have many activites on throughout the day for different age groups. My favourite... More 

Was this review helpful? Yes 3
Atta E, General Manager at Mercure Hurghada, responded to this review

Dear Holly, Thank you very much for taking the time to write your supporting review online and for recommending Mercure Hurghada to Tripadvisor readers. “Best hotel I’ve been too!”; what a great honor for us to receive such heartening words. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services... More 

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