Me and my family visited Sapphire Suites hotel in July. Considering this was our first visit to Egypt there was a slight unnerving yet excited feeling about how the hotel would be and if we would enjoy our stay, We arrived on the 19th July and first impressions of the hotel reception was it was satisfactory, not the greatest I've... More

This run down and squalid hotel put the skids on our holiday immediately. Half of the hotel has been abandoned with temporary walls in the corridors to block the other half off. The rooms are worn and tired with stained carpets and damaged fittings. In our room alone, the bath was rusty, the front door lock was faulty, the shower... More

I read all the other reviews before coming to Sapphire Suites and like I usually do, i normally dismiss the bad reviews thinking that people make a big issue of minor things, however, this hotel is the worst i have stayed in. The reception is quite small, it has old sofas and a couple of pool tables in the middle... More

Well this is a major warning to all that are thinking of going here on holiday 'DON'T DO IT'. We were sold this holiday through easyjet as a 5* aqua park hotel there was four adults 26-52 and two children 5 and 7. We were dropped off outside carried our bags in and were left sat on on a sofa... More

We have just returned from a two week stay at the Sapphire Suites, Golden 5 resort Hurghada, I'll start with the negatives: - Definitely not 5 star, more like 3, hotel is tired, the whole resort is, reception was very smelly with tired furniture - Warm drinks everywhere!! Cheap spirits and wine that would strip paint of walls - Main... More

We visited the Sapphire Suites on the 17th July - 27th July. The hotel is approximately 25 minutes from Hurghada airport. When we arrived at the hotel the reception area was very clean and nice, we had a very warm welcome as a member of staff carried our bags to the entrance and then we were greeted with drinks. Our... More

Food disgusting with no variation in any of the restaurants Hot beer and fizzy drinks D&V for the whole duration (2 weeks) Earrings stolen from my room Room and corridors smelt of sewage Powercuts up to 5 times per day Boyfriend lost his band and we were told it was £30 for a new one Mouse in room Blood on... More

I have just returned from a weeks holiday to Hurgharda and had booked the Sapphire Suites and was expecting a 5star hotel. Upon arrival the outside of the hotel was incredibly disapointing compared to other hotels where people had been dropped off to. The reception area was awful. Brown sofas which I think used to be orange and looked about... More

I booked our holiday to the Sapphire Suites before reading any reviews, which ended up being a blessing as if I'd read them first I probably wouldn't have gone. I stayed here in February 2012 with my 14 year old daughter and mother. The staff are absolutely fantastic you really can't fault them. The reception staff are so helpful, our... More