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Golden 5 Sapphire Suites Hotel

Shahl Hasheesh Road | Golden 5 city hotels, Hurghada, Egypt
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Golden 5 Sapphire Suites Hotel
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55 Reviews from our TripAdvisor Community

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Traveler rating
    21
    10
    7
    7
    10
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23
11
3
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (55)
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    (17)
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Almaty, Kazakhstan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 22, 2015

myself and my husband have relaxed at this hotel a lot, a quite hotel where you can spend a relaxing holiday, everywhere is comfortable place, the main restaurant, also lobby that you can use a free wi-fi internet. They also provide to whoever like a daily evening entertainment show, swimming pool is large with fresh water. The hotel have also... More 

Was this review helpful? Yes 2
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear valuable guests, We would like to seize this opportunity to thank you very much for chosen our hotel for your stay, for being our valuable guests and for taken the time to write a review about your impressions with us. We are very glad that you were satisfied and that you would like to come next summer once again.... More 

2 reviews
5 of 5 stars Reviewed May 21, 2015

My friends and I much enjoyed staying at this hotel. We enjoyed the service. Staff is very polite. Rooms are clean. No disturbing roommates. Beach is sandy and very clean. Animation staff is friendly and very easygoing. Some night shows were breathtaking. No concerns!

Was this review helpful? Yes
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear Mr. Vladislav, Great Day! We would like to seize this opportunity to thank you very much for chosen our hotel for your stay, for being our valuable guests and for taken the time to write a review about your impressions with us. Add to this we are very pleased to know that you were satisfied with our hotel facilities,... More 

2 reviews
5 of 5 stars Reviewed May 20, 2015

Came with my friends to the Sapphire hotel for the first time and it was a very enjoying vacation. Very wide rooms, good food, We have also enjoyed evening shows. The hotel have a very wide a large beach while you can get a light lunch. I will come back again to this hotel and I recommend this hotel to... More 

Was this review helpful? Yes
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear Mr. Pavel, Great Day and Best Greetings We would like to seize this opportunity to thank you very much for chosen our hotel for your stay, for being our valuable guests and for taken the time to write a review about your impressions with us. Add to this we are very pleased to know that you were satisfied with... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 5, 2014 via mobile

Hotel was part of 5 hotels "the golden 5" sapphire was miles away from the beach and aqua park we was the only English in the hotel the food was horrible for a 4* bar closed at 12 we had to complain there was no chips or burgers or any English snacks for the kids they eventually gave us 1... More 

Was this review helpful? Yes 2
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Good Day! Kindly we would like to seize this opportunity to thank you for your review. We regret that the hotel did not meet your expectations and that you received negative impressions. Kindly we would like to comment on some points of your review: 1. Dining: Concerning the food we sincerly regret that you did not specify the items, variety... More 

Travelers are raving about these Hurghada hotels

Cairo Governorate, Egypt
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 30, 2014

I've been to a lot of hotels in Egypt and in Hurghada before but this place is just plain bad The room service was horrible, I called asking for a towel which I couldn't find in my room, the room service did not send anyone at all for this. Non of the staff are professional and non of them know... More 

Was this review helpful? Yes 2
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear Mr. Mohamed, Kindly let us take this opportunity to thank you very much for taking your time to write a review about our hotel. We sinceraly regret that the hotel doesn't correspond your expectation and left negative impressions. Kindly we would like to comment on your mentioned points: We would like to apologize for the poor performance of requests... More 

Izmit, Turkey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2014

when you enter the hotel you will feel the hospitality and the comfort in egypt, because in egypt domesticaly not good you will be in safe in this hotel vs local dealers and poor peoples and also location is great i prefer again to stay there.. thx

Was this review helpful? Yes 3
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear valued guest! We would like to take this opportunity to thank you very much for choosing our hotel and that you take your time to write a review. It is our pleasure to serve you at any time and we hope to warmly welcome you once more as soon as possible in our hotel. Therefore we kindly would like... More 

Middlesbrough
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 18, 2012

Have just got back from 2 very enjoyable weeks at the Sapphire suites. There is something that is quite confusing at first. We booked to stay at the Sapphire Suites, but upon arrival were put into the Topaz hotel. These two hotels are on the same complex and right next door to each other and operate as one, but our... More 

Was this review helpful? Yes 12
Southampton, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 14, 2012

Me and my family visited Sapphire Suites hotel in July. Considering this was our first visit to Egypt there was a slight unnerving yet excited feeling about how the hotel would be and if we would enjoy our stay, We arrived on the 19th July and first impressions of the hotel reception was it was satisfactory, not the greatest I've... More 

Was this review helpful? Yes 10
Ringwood, United Kingdom
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed September 5, 2012

This run down and squalid hotel put the skids on our holiday immediately. Half of the hotel has been abandoned with temporary walls in the corridors to block the other half off. The rooms are worn and tired with stained carpets and damaged fittings. In our room alone, the bath was rusty, the front door lock was faulty, the shower... More 

Was this review helpful? Yes 4
Redruth, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed August 19, 2012

I read all the other reviews before coming to Sapphire Suites and like I usually do, i normally dismiss the bad reviews thinking that people make a big issue of minor things, however, this hotel is the worst i have stayed in. The reception is quite small, it has old sofas and a couple of pool tables in the middle... More 

Was this review helpful? Yes 2
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