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Golden 5 Sapphire Suites Hotel

4.0 of 5 Shahl Hasheesh Road | Golden 5 city hotels, Hurghada, Egypt
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Golden 5 Sapphire Suites Hotel
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Golden 5 Sapphire Suites Hotel
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39 reviews from our community

Traveler rating
    11
    7
    6
    5
    10
See reviews for
18
7
2
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (39)
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    (9)
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    (14)
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    (10)
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2 reviews
2 of 5 stars Reviewed 2 weeks ago

Hotel was part of 5 hotels "the golden 5" sapphire was miles away from the beach and aqua park we was the only English in the hotel the food was horrible for a 4* bar closed at 12 we had to complain there was no chips or burgers or any English snacks for the kids they eventually gave us 1... More 

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Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Good Day! Kindly we would like to seize this opportunity to thank you for your review. We regret that the hotel did not meet your expectations and that you received negative impressions. Kindly we would like to comment on some points of your review: 1. Dining: Concerning the food we sincerly regret that you did not specify the items, variety... More 

Cairo Governorate, Egypt
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2014

I've been to a lot of hotels in Egypt and in Hurghada before but this place is just plain bad The room service was horrible, I called asking for a towel which I couldn't find in my room, the room service did not send anyone at all for this. Non of the staff are professional and non of them know... More 

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Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear Mr. Mohamed, Kindly let us take this opportunity to thank you very much for taking your time to write a review about our hotel. We sinceraly regret that the hotel doesn't correspond your expectation and left negative impressions. Kindly we would like to comment on your mentioned points: We would like to apologize for the poor performance of requests... More 

Izmit, Turkey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2014

when you enter the hotel you will feel the hospitality and the comfort in egypt, because in egypt domesticaly not good you will be in safe in this hotel vs local dealers and poor peoples and also location is great i prefer again to stay there.. thx

Was this review helpful? Yes 1
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear valued guest! We would like to take this opportunity to thank you very much for choosing our hotel and that you take your time to write a review. It is our pleasure to serve you at any time and we hope to warmly welcome you once more as soon as possible in our hotel. Therefore we kindly would like... More 

Middlesbrough
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 18, 2012

Have just got back from 2 very enjoyable weeks at the Sapphire suites. There is something that is quite confusing at first. We booked to stay at the Sapphire Suites, but upon arrival were put into the Topaz hotel. These two hotels are on the same complex and right next door to each other and operate as one, but our... More 

Was this review helpful? Yes 12
Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 14, 2012

Me and my family visited Sapphire Suites hotel in July. Considering this was our first visit to Egypt there was a slight unnerving yet excited feeling about how the hotel would be and if we would enjoy our stay, We arrived on the 19th July and first impressions of the hotel reception was it was satisfactory, not the greatest I've... More 

Was this review helpful? Yes 9
Ringwood, United Kingdom
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed September 5, 2012

This run down and squalid hotel put the skids on our holiday immediately. Half of the hotel has been abandoned with temporary walls in the corridors to block the other half off. The rooms are worn and tired with stained carpets and damaged fittings. In our room alone, the bath was rusty, the front door lock was faulty, the shower... More 

Was this review helpful? Yes 4
Redruth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 19, 2012

I read all the other reviews before coming to Sapphire Suites and like I usually do, i normally dismiss the bad reviews thinking that people make a big issue of minor things, however, this hotel is the worst i have stayed in. The reception is quite small, it has old sofas and a couple of pool tables in the middle... More 

Was this review helpful? Yes 2
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 12, 2012 via mobile

Well this is a major warning to all that are thinking of going here on holiday 'DON'T DO IT'. We were sold this holiday through easyjet as a 5* aqua park hotel there was four adults 26-52 and two children 5 and 7. We were dropped off outside carried our bags in and were left sat on on a sofa... More 

Was this review helpful? Yes 7
Hemel Hempstead, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 6, 2012

We have just returned from a two week stay at the Sapphire Suites, Golden 5 resort Hurghada, I'll start with the negatives: - Definitely not 5 star, more like 3, hotel is tired, the whole resort is, reception was very smelly with tired furniture - Warm drinks everywhere!! Cheap spirits and wine that would strip paint of walls - Main... More 

Was this review helpful? Yes 3
Southampton, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 29, 2012

We visited the Sapphire Suites on the 17th July - 27th July. The hotel is approximately 25 minutes from Hurghada airport. When we arrived at the hotel the reception area was very clean and nice, we had a very warm welcome as a member of staff carried our bags to the entrance and then we were greeted with drinks. Our... More 

Was this review helpful? Yes 4
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Additional Information about Golden 5 Sapphire Suites Hotel

Address: Shahl Hasheesh Road | Golden 5 city hotels, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden 5 Sapphire Suites Hotel 4*
Number of rooms: 108
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Also Known As:
Golden 5 City - Sapphire Hotel Hurghada
Hotel Style:
#79 On the Beach Hotel in Hurghada
#86 Luxury Hotel in Hurghada

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