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Old Palace Resort

Travelers' Choice award winner
Sahl Hasheesh, Hurghada, Egypt
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Old Palace Resort
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Old Palace Resort
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628 reviews from our community

Traveler rating
    441
    129
    44
    11
    3
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168
293
26
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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Carlisle, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had high expectations of The Old Palace from the description given by our travel agent and holiday company and the hotel met and even exceeded some of our expectations. We found the staff, their service, the management and just everything about the place to be faultless. The food was good and varied albeit the main restaurant is not intimate... More 

Was this review helpful? Yes
Telford, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel. Rooms are extremely well appointed. Food delightful, with plenty of choice. Service excellent. Staff friendly, attentive and accommodating - the Executive Sous-Chef even made and personally delivered to my table a plate to kibbeh as I was going to miss this Lebanese favourite of mine due to leaving. Even the laundry was free and unlimited. Highly recommended for... More 

Was this review helpful? Yes 2
Richmond, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

If you are thinking of travelling to Egypt for a quick break this hotel offers everything you could want and more. The hotel is fantastic, clean and spacious with lots of areas to relax either by the pools or on the huge beach. The food produced is excellent for all meals and the speciality restaurant (Italian/Brazilian) offers a different dining... More 

Was this review helpful? Yes 1
Khaled F, Guest Relations Manager at Old Palace Resort, responded to this review

Dear Guest, Good day from the Old Palace Resort We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort. We would love to have the pleasure of seeing you as a regular... More 

Eastbourne, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just had 10 nights at Old Palace Resort and it was great. What you expect of a modern large hotel in Egypt, clean and well appointed, but by far their best attribute is their staff. Always helpful, with nothing being too much trouble, and always smiling! Their aim was just to make our holiday wonderful . . . and they... More 

Was this review helpful? Yes 1
Khaled F, Guest Relations Manager at Old Palace Resort, responded to this review

Dear Guest, Good day from the Old Palace Resort We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort. We would love to have the pleasure of seeing you as a regular... More 

Wrexham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is my second visit to the hotel.This time was even better. Staff really make it fabulous.Which makes it a great costomer experience. We stayed in a chalet room which was spacious and modern overlooking the small pool and not to far from the restaurant. Main restaurnt the food was excellent and plenty of choice.Special thanks to Mahmoud El Tayeb... More 

Was this review helpful? Yes
Khaled F, Guest Relations Manager at Old Palace Resort, responded to this review

Dear Guest, Good day from the Old Palace Resort We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort. We would love to have the pleasure of seeing you as a regular... More 

neston,wirral
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a week here 10th-17th March and we had a lovely time!! Hotel is lovely and clean and there is a nice feeling of space. Room had a fridge with bottle water changed daily! There was also a kettle with tea and coffee! Room was spacious and nice, not that we spent much time in the room! Pool and... More 

Was this review helpful? Yes 1
Khaled F, Guest Relations Manager at Old Palace Resort, responded to this review

Dear Guest, Good day from the Old Palace Resort We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort. We would love to have the pleasure of seeing you as a regular... More 

Colchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned from a really enjoyable two destination holiday. This hotel was our place of stay for the beginning and end of our trip with a Nile Cruise in the middle. It was a fabulous hotel, within a grand private gated community. You feel safe and away from the rest of the world. The staff were amazing, nothing... More 

Was this review helpful? Yes 2
Khaled F, Guest Relations Manager at Old Palace Resort, responded to this review

Dear Guest, Good day from the Old Palace Resort We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort. We would love to have the pleasure of seeing you as a regular... More 

Contributor
17 reviews 17 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A pleasant, well run hotel situated on the beach. Members of staff were unfailingly helpful and friendly. Rooms, although a little dated, are a decent size and kept very clean. I suggest an upper floor room with sea view. The ground floor chalet rooms,I believe,have been updated and from other guests I gather that they are very nice. The ultra... More 

Was this review helpful? Yes
Khaled F, Guest Relations Manager at Old Palace Resort, responded to this review

Dear Guest, Good day from the Old Palace Resort We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort. We would love to have the pleasure of seeing you as a regular... More 

Burton, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

What made our holiday ? Good location; quiet, no hassle, no traffic noise - only negative on location further out from Hurghada than anticipated. Even though we stayed over christmas there was always a table available Breakfast, lunch & dinner no problem staff worked hard clearing tables promptly - i must point out we returned from a trip later than... More 

Was this review helpful? Yes
Khaled F, Guest Relations Manager at Old Palace Resort, responded to this review

Dear Guest, Good day from the Old Palace Resort We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort. We would love to have the pleasure of seeing you as a regular... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've just returned from a very relaxed and care free holiday where nothing was too much trouble! When we arrived we were initially given one of the older rooms, however, after discussion with the manager we were upgraded to a chalet free of charge. My partner wanted to watch the Aston villa/ West Brom game which they set up in... More 

Was this review helpful? Yes 2
Khaled F, Guest Relations Manager at Old Palace Resort, responded to this review

Dear Guest, Good day from the Old Palace Resort We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort. We would love to have the pleasure of seeing you as a regular... More 

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