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All 180 Hurghada hotels

Festival Riviera

4.0 of 5 Resort   |   km 11 Ahiaa Rd - North Hurghada, Hurghada 249, Egypt
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Festival Riviera
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Ranked #83 of 180 Hotels in Hurghada
A recent review
3 of 5 stars Reviewed July 31, 2014
Adrian Ł Warsaw, Poland
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304 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
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English first
Warsaw, Poland
1 review
3 of 5 stars Reviewed July 31, 2014

Hotel is okay. It could be better, it could be worse. Main issue my rating is so low is the way Egyptian staff functioned there. Most of the time all services were late. Besides that the animation team working there was great. Everyone from crew was friendly, helpful, kind also they had lot's of energy to play or goof around... More

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swadlincote
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed July 29, 2014

Well if this hotel was given stars for trying it would be 5 star but sadly I am generous rating this 2/5. We stayed for 2 weeks of amazing sunshine in July 2014. It was our main holiday and I write this in light of the fact that this was an inexpensive break in comparison to other parts if the... More

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2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 5, 2014 via mobile

We have just got back from hurghada, when we arrived at this hotel we was stunned it is absolutely beautiful! The hotel, grounds everywhere is amazing! But we soon realised the staff spoke very little English! I had asked four different staff for some water and they didn't understand me! Also whilst checking in it took 1 hour 30 minutes... More

Was this review helpful? Yes 2
rivieraresort, Guest Service Center Officer at Festival Riviera, responded to this review

Dear Mrs. Jodie, Thank You for Your feedback. Festival Riviera Hotel is a hotel that takes pride in providing very good quality of services of which we normally enjoy very good reviews from our guests however something may go wrong. We apologize for any inconvenience you might have experience while your stay with us assuring you that we are studying... More

Alexandria, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 12, 2014

check in very quick and staff friendly and helpful. Room was really big , lots of space and very comfortable. It was very windy which we expected but we had a cold wind which was quite unusual for the time of year. The food was AVG .but i think it's the best value.

Was this review helpful? Yes 1
rivieraresort, Guest Service Center Officer at Festival Riviera at Festival Riviera, responded to this review

Dear Mr. Haiman, We would like to thank you for sharing your experience and your positive review - we do appreciate your high appraisal of our hotel. It is great to know that you are happy with your holidays and it will be a real pleasure to us to welcome you again in our hotel. Best Regards, Hotel Management More

Cairo, Egypt
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

I have stayed in this hotel for 5 nights , it was amazing hotel you dont need to go outside, staff are friendly helpful always trying to help you,animation team are funny lots of activities are done there espcially KOKO and SASA barman also are friendly espcially Kotb and Mahmoud , food was good but the salad buffet wasn't so... More

Was this review helpful? Yes 2
rivieraresort, Guest Service Center Officer at Festival Riviera at Festival Riviera, responded to this review

Dear Mr. Moustafa, Thanks for Your feedback. All our staff has worked to make Your stay a success. We are very proud of our hotel when we read such an enthusiastic feedback. Your support gives us the strength to continue our efforts towards customer satisfaction and improvement of our services. We are delighted that You enjoyed your stay and we... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 20, 2014 via mobile

The check in was to bad even the managment its not good at all at lunch time there was a fair at the restaurant and my sister fall down and her leg was hurt and no one give us care or even show empathy and when we ask to meet the night manager and ask him for the compensation he... More

Was this review helpful? Yes 3
Sydney
Top Contributor
121 reviews 121 reviews
47 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed May 17, 2014

We spent four nights at this hotel, which is physically four separate hotels on adjacent blocks with (I estimate) over 1,000 rooms. The rooms are medium size with amenities and the room service guys are good (although sometimes you need to chase them for water or tissues or toilet paper). Physically, the complex is four stars, with swimming pools and... More

Was this review helpful? Yes 5
rivieraresort, Guest Service Center Officer at Festival Riviera at Festival Riviera, responded to this review

Dear Guest, Thank you for sharing your vacation experience with us. Our Management has been informed about comments that you mentioned in your review. It will be a real pleasure to welcome you again in our hotel and make your next stay with us even more special. Best Regards, Hotel Management More

Moscow, Russia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2014

I travelled with my husband in April’2014. In the travel agency there was a special offer and we decided to save some money and chose Festival Riviera. That was our great mistake)) The hotel is quite OLD, the rooms' equipment and everything around the hotel leaves much to be desired. The food was normal, but not perfect actually))) I found... More

Was this review helpful? Yes 2
rivieraresort, Guest Service Center Officer at Festival Le Jardin at Festival Riviera at Festival Riviera, responded to this review

Dear Mrs. Ksenia, Thank You for Your feedback and that You have taken the time to describe your impressions. Our whole team is extremely committed to deliver the perfect vacation experience for each guest. We are sorry that we didn’t accomplish this for you. We noted all your constructive comments and shall consider corrective actions where needed in the benefit... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 31, 2014

Accommodation and food was okay. Staff is very helpful . If you want peace and quite - stay in the second line away from the noise ( rooms are cheaper there, though you have to cross the road). I think it looks better outside than inside. But there is one problem: Russians. They simply have no manners. They are rude... More

Was this review helpful? Yes 3
rivieraresort, Guest Service Center Officer at Festival Riviera at Festival Riviera, responded to this review

Dear Guest, We thank you for sharing your vacation experience - we are very happy that you enjoyed your stay in our resort. The tradition of Egyptian hospitality leaves us at hope that for your next vacation you will choose our hotel again and we will do our best to make it an unforgettable experience. Best Regards, Hotel Management More

Minsk, Belarus
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2014

Nice hotel with good food and rooms as well) wonderful stuff and specially animation team)) Good one as for the children and for adults as well. Special thanks for the best twins I have ever seen Camposha and SimSim.. Nice guys? the best dancers and showmakers/ Sure? eberyone will like them))) Thank you? me daer twins)))

Was this review helpful? Yes 2
rivieraresort, Guest Service Center Officer at Festival Riviera at Festival Riviera, responded to this review

Dear Guest, Its great pleasure that our hotel is your 2nd home, and of course Festival family would be happy to host you again and again. Best Regards, Hotel Management More

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Additional Information about Festival Riviera

Address: km 11 Ahiaa Rd - North Hurghada, Hurghada 249, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Festival Riviera 4*
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Also Known As:
Festival Riviera Hotel Hurghada
Festival Riviera Hurghada

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