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Festival Riviera

km 11 Ahiaa Rd - North Hurghada, Hurghada 249, Egypt
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Festival Riviera
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Festival Riviera
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351 reviews from our community

Traveler rating
    111
    89
    67
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Province of Toledo, Spain
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 17, 2015

In general i liked the Hotel. Сhick area, lots of greenery and flowers, delicious cuisine. However, there are few minuses: inconvenient location of beach, little animation, excessive attention of sellers on the beach. But Festival Riviera is much better than other low cost hotels. I recommend this hotel to everyone who searches as budget hotels as this one

Was this review helpful? Yes
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Miss Eleonora, In Behalf of Festival Riviera, staff and management, we would like to thank you for your time to write a review. Your Feedback is precious to us, all your comments have been discussed with the management team. Hopefully we can welcome you again in the near future, so you can enjoy the most of our hospitality. More 

Zakopane
1 review
2 of 5 stars Reviewed February 17, 2015

Not sure what to start with. Mean and disturbing service at the beach (can't even relax and read in peace and quiet), terrible accommodation (surrounded by loud and drunk people and pretty much sharing the room with someone else as two, technically, separate rooms share the same door inside, ridiculous), too many loud Russians (I mean too many), disgusting food... More 

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rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Miss Anja, First of all I would like to thank you in the behalf of Festival Riviera, staff and management for the time taken to give us your feedback. We regret that the hotel didn't met your expectations, we also grieve that you haven't mentioned any of your comments to our Guest Service Center, as we could try to... More 

Skegness
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 16, 2014

We booked into this hotel for a day (we visit Hurghada very regularly as we have an apt there, and occasionally do visit hotels for a change) and we have spent days at this hotel before, and also stayed there. What has happened? Virtually no service, overstretched staff, terrible cold food we had to queue for 30 minutes for. Awful... More 

Was this review helpful? Yes 1
rivieraresort, Manager at Festival Riviera, responded to this review

Dear Guest, Thank you for your feedback and that you have taken your time to describe your impressions. We apologize about not meeting your expectations of the hotel services. We constantly work to the highest quality of service and we have already discussed your points with the our team. We hope to welcome you again for a longer period to... More 

Senior Reviewer
6 reviews 6 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 9, 2014 via mobile

Lovely pools and beach areas, well equipped, lots of loungers, access to the bars while still inside the pool, such a luxury! Hotel room was spacious but bare, with dated furnishings but clean. Couldn't fault housekeeping, we had clean bed linen and towels each day regardless of what time we vacated our room. The safe was broken when we arrived... More 

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 8, 2014

Don't be fooled by the pictures online of this hotel! The rooms are standard 3 star rooms. Or bed was lumpy and we had no hot water at the beginning of our stay. The room is basic with no additional features you expect from a 5 star. The hotel food and drinks are horrible! The food is probably worse than... More 

Was this review helpful? Yes 3
Warsaw, Poland
1 review
3 of 5 stars Reviewed July 31, 2014

Hotel is okay. It could be better, it could be worse. Main issue my rating is so low is the way Egyptian staff functioned there. Most of the time all services were late. Besides that the animation team working there was great. Everyone from crew was friendly, helpful, kind also they had lot's of energy to play or goof around... More 

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swadlincote
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed July 29, 2014

Well if this hotel was given stars for trying it would be 5 star but sadly I am generous rating this 2/5. We stayed for 2 weeks of amazing sunshine in July 2014. It was our main holiday and I write this in light of the fact that this was an inexpensive break in comparison to other parts if the... More 

Was this review helpful? Yes 9
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 5, 2014

We have just got back from hurghada, when we arrived at this hotel we was stunned it is absolutely beautiful! The hotel, grounds everywhere is amazing! But we soon realised the staff spoke very little English! I had asked four different staff for some water and they didn't understand me! Also whilst checking in it took 1 hour 30 minutes... More 

Was this review helpful? Yes 2
rivieraresort, Guest Service Center Officer at Festival Riviera, responded to this review

Dear Mrs. Jodie, Thank You for Your feedback. Festival Riviera Hotel is a hotel that takes pride in providing very good quality of services of which we normally enjoy very good reviews from our guests however something may go wrong. We apologize for any inconvenience you might have experience while your stay with us assuring you that we are studying... More 

Alexandria, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 12, 2014

check in very quick and staff friendly and helpful. Room was really big , lots of space and very comfortable. It was very windy which we expected but we had a cold wind which was quite unusual for the time of year. The food was AVG .but i think it's the best value.

Was this review helpful? Yes 1
rivieraresort, Guest Service Center Officer at Festival Riviera at Festival Riviera, responded to this review

Dear Mr. Haiman, We would like to thank you for sharing your experience and your positive review - we do appreciate your high appraisal of our hotel. It is great to know that you are happy with your holidays and it will be a real pleasure to us to welcome you again in our hotel. Best Regards, Hotel Management More 

Cairo, Egypt
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

I have stayed in this hotel for 5 nights , it was amazing hotel you dont need to go outside, staff are friendly helpful always trying to help you,animation team are funny lots of activities are done there espcially KOKO and SASA barman also are friendly espcially Kotb and Mahmoud , food was good but the salad buffet wasn't so... More 

Was this review helpful? Yes 2
rivieraresort, Guest Service Center Officer at Festival Riviera at Festival Riviera, responded to this review

Dear Mr. Moustafa, Thanks for Your feedback. All our staff has worked to make Your stay a success. We are very proud of our hotel when we read such an enthusiastic feedback. Your support gives us the strength to continue our efforts towards customer satisfaction and improvement of our services. We are delighted that You enjoyed your stay and we... More 

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