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Festival Riviera

Hotel website
km 11 Ahiaa Rd - North Hurghada, Hurghada 249, Egypt
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Festival Riviera
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437 Reviews from our TripAdvisor Community

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Winsford, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed December 6, 2015 via mobile

Very remote and we were the only British! Food was awful but the staff were great and made us chips! Beach and rooms are lovely but the pool was green with fungus! Not nice! Amazon animation team who could speak fluent English and Ramy in the pizza bar was amazing

Helpful?
1 Thank Nikitab1
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Guest, Thank you for taking your time and posting review about Festival Riviera Resort. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where we are in need for improvement. Please be advised your comments have been passed to the management team... More 

Cairo, Egypt
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 14, 2015

Briefly, it is my 3rd time visiting this hotel location: 12 km outside Hurghada so is is subjective if you like privacy you are going to like it cos it has most of the facilities you need inside, else if you want to have a stroll at night by the city and go collect some souvenirs then you are obligated... More 

Helpful?
1 Thank mwagieh
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Guests, Thank you for taking your time and posting review about Festival Riviera Resort. We are sorry to hear that your holiday experience was not as you expected it to be. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where we... More 

Zarinsk, Russia
1 review
5 of 5 stars Reviewed November 6, 2015

I had a nice vacation. The hotel has beautiful, green territory. A room is not small, cleaned well, has all necessary. Every day two bottles of drinking water. Food in main restaurant is tasty. Also can visit a la card restaurants Asian and Italian. A lot of pools. good animation program. Very good service - in bars, restaurants, reception, beach,... More 

Helpful?
Thank Anna A
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Anna, Thank you for taking your time and posting review about Festival Riviera Resort. We are very happy that you enjoyed your stay in the hotel. We hope to welcome you back very soon! Best regards, The hotel management More 

Moscow, Russia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed November 4, 2015

The hotel is quite cheap and my expectations were not so high. I just wanted to spend few days next to the sea. Rooms and furniture looks like after the war. I opened the cupboard - door fell on me, I tryed to open the drawer - handle fell as well. Everything is dirty and needs renovation. Sales-people who are... More 

Helpful?
Thank Kams_d
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Guests, Thank you for taking your time and posting review about Festival Reviera Resort. We are sorry to hear that your holiday experience was not as you expected it to be. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where we... More 

Travelers are raving about these Hurghada hotels

Austria
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed November 2, 2015

The hotel is a good example of the terrible consequences of the revolution. Hurghada became a ghost town, with thousands of unfinished apartments, guest houses and hotels. This huge four star hotel was built before the revolution for the well-off middle class of Western Europe. Through the revolution everything collapsed and the hotel changed its clienteles and focused on cheap... More 

Helpful?
Thank FredAustria
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Guest, Thank you for taking your time and posting review about Festival Riviera Resort. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where we are in need for improvement. Please be advised your comments have been passed to the management team... More 

Derbyshire, United Kingdom
1 review
5 of 5 stars Reviewed October 11, 2015

I have just returned from this beautiful hotel. The restaurant was good in my opinion , the food is mainly suited to Eastern European visitors but I always managed to find something nice to eat.The animation team were fantastic, there was always something fun to do. Inna in particular was very friendly and always ensured I had a smile on... More 

Helpful?
Thank Nowaypedro
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Mr. Nowaypedro, Thank you for taking your time and posting review about Festival Riviera Resort. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where we are in need for improvement. We are very happy that you enjoyed your stay in the... More 

Kuwait City, Kuwait
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 1, 2015 via mobile

I had this hotel on booking.com i was very impressed &I was going to book so I called the property to inquire about having extra bed ,a guy called "Moataz " from the reception replied he is extremley rude he replied :"ofcourse you cannot add an extra bed that's why it is called double room,u know double means two",in a... More 

Helpful?
3 Thank Pavly G
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Mr. Pavly, Thank you for taking your time and posting review about Festival Le Jardin Resort. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where we are in need for improvement. Please be advised your comments have been passed to the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 27, 2015

I'm very regretful to waste my time in this horrible hotel. It doesn't deserve even a single star. Very bad food, you have to stand a very long queue before being able to catch some food that you feel that was eaten before not only that but also the restaurant is not air conditioned, humble rooms, and so many things.... More 

Helpful?
1 Thank Atef H
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Mr. Atef, Thank you for taking your time and posting review about Festival Riviera Resort. We are sorry to hear that your holiday experience was not as you expected it to be. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where... More 

Harrogate, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 28, 2015

4 years ago this was the place for us brits NOW Russian horrid me and the husband were the only brits the staff were ace RUSKIES not so. no manners what so ever rude people and very greedy. the hotel was run down. décor was bad food ok when you had a chance to try it . such angry people... More 

Helpful?
2 Thank christine t
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Guests, Thank you for taking your time and posting review about Festival Le Jardin Resort. We are sorry to hear that your holiday experience was not as you expected it to be. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where... More 

Zakopane
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 16, 2015

Not sure what to start with. Mean and disturbing service at the beach (can't even relax and read in peace and quiet), terrible accommodation (surrounded by loud and drunk people and pretty much sharing the room with someone else as two, technically, separate rooms share the same door inside, ridiculous), too many loud Russians (I mean too many), disgusting food... More 

Helpful?
3 Thank Ania M
rivieraresort, Guest Relations Manager at Festival Riviera, responded to this review

Dear Miss Anja, First of all I would like to thank you in the behalf of Festival Riviera, staff and management for the time taken to give us your feedback. We regret that the hotel didn't met your expectations, we also grieve that you haven't mentioned any of your comments to our Guest Service Center, as we could try to... More 

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