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All 182 Hurghada hotels

Festival Riviera

4.0 of 5 Resort   |   km 11 Ahiaa Rd - North Hurghada, Hurghada 249, Egypt
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Festival Riviera
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Ranked #94 of 182 Hotels in Hurghada
A recent review
3 of 5 stars Reviewed July 31, 2014
Adrian Ł Warsaw, Poland
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325 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Skegness
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 16, 2014

We booked into this hotel for a day (we visit Hurghada very regularly as we have an apt there, and occasionally do visit hotels for a change) and we have spent days at this hotel before, and also stayed there. What has happened? Virtually no service, overstretched staff, terrible cold food we had to queue for 30 minutes for. Awful... More 

Was this review helpful? Yes
rivieraresort, Manager at Festival Riviera, responded to this review

Dear Guest, Thank you for your feedback and that you have taken your time to describe your impressions. We apologize about not meeting your expectations of the hotel services. We constantly work to the highest quality of service and we have already discussed your points with the our team. We hope to welcome you again for a longer period to... More 

Senior Reviewer
6 reviews 6 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 9, 2014 via mobile

Lovely pools and beach areas, well equipped, lots of loungers, access to the bars while still inside the pool, such a luxury! Hotel room was spacious but bare, with dated furnishings but clean. Couldn't fault housekeeping, we had clean bed linen and towels each day regardless of what time we vacated our room. The safe was broken when we arrived... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 8, 2014

Don't be fooled by the pictures online of this hotel! The rooms are standard 3 star rooms. Or bed was lumpy and we had no hot water at the beginning of our stay. The room is basic with no additional features you expect from a 5 star. The hotel food and drinks are horrible! The food is probably worse than... More 

Was this review helpful? Yes 3
Warsaw, Poland
1 review
3 of 5 stars Reviewed July 31, 2014

Hotel is okay. It could be better, it could be worse. Main issue my rating is so low is the way Egyptian staff functioned there. Most of the time all services were late. Besides that the animation team working there was great. Everyone from crew was friendly, helpful, kind also they had lot's of energy to play or goof around... More 

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swadlincote
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed July 29, 2014

Well if this hotel was given stars for trying it would be 5 star but sadly I am generous rating this 2/5. We stayed for 2 weeks of amazing sunshine in July 2014. It was our main holiday and I write this in light of the fact that this was an inexpensive break in comparison to other parts if the... More 

Was this review helpful? Yes 9
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 5, 2014 via mobile

We have just got back from hurghada, when we arrived at this hotel we was stunned it is absolutely beautiful! The hotel, grounds everywhere is amazing! But we soon realised the staff spoke very little English! I had asked four different staff for some water and they didn't understand me! Also whilst checking in it took 1 hour 30 minutes... More 

Was this review helpful? Yes 2
rivieraresort, Guest Service Center Officer at Festival Riviera, responded to this review

Dear Mrs. Jodie, Thank You for Your feedback. Festival Riviera Hotel is a hotel that takes pride in providing very good quality of services of which we normally enjoy very good reviews from our guests however something may go wrong. We apologize for any inconvenience you might have experience while your stay with us assuring you that we are studying... More 

Alexandria, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 12, 2014

check in very quick and staff friendly and helpful. Room was really big , lots of space and very comfortable. It was very windy which we expected but we had a cold wind which was quite unusual for the time of year. The food was AVG .but i think it's the best value.

Was this review helpful? Yes 1
rivieraresort, Guest Service Center Officer at Festival Riviera at Festival Riviera, responded to this review

Dear Mr. Haiman, We would like to thank you for sharing your experience and your positive review - we do appreciate your high appraisal of our hotel. It is great to know that you are happy with your holidays and it will be a real pleasure to us to welcome you again in our hotel. Best Regards, Hotel Management More 

Cairo, Egypt
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

I have stayed in this hotel for 5 nights , it was amazing hotel you dont need to go outside, staff are friendly helpful always trying to help you,animation team are funny lots of activities are done there espcially KOKO and SASA barman also are friendly espcially Kotb and Mahmoud , food was good but the salad buffet wasn't so... More 

Was this review helpful? Yes 2
rivieraresort, Guest Service Center Officer at Festival Riviera at Festival Riviera, responded to this review

Dear Mr. Moustafa, Thanks for Your feedback. All our staff has worked to make Your stay a success. We are very proud of our hotel when we read such an enthusiastic feedback. Your support gives us the strength to continue our efforts towards customer satisfaction and improvement of our services. We are delighted that You enjoyed your stay and we... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 20, 2014 via mobile

The check in was to bad even the managment its not good at all at lunch time there was a fair at the restaurant and my sister fall down and her leg was hurt and no one give us care or even show empathy and when we ask to meet the night manager and ask him for the compensation he... More 

Was this review helpful? Yes 3
Sydney
Top Contributor
137 reviews 137 reviews
51 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed May 17, 2014

We spent four nights at this hotel, which is physically four separate hotels on adjacent blocks with (I estimate) over 1,000 rooms. The rooms are medium size with amenities and the room service guys are good (although sometimes you need to chase them for water or tissues or toilet paper). Physically, the complex is four stars, with swimming pools and... More 

Was this review helpful? Yes 6
rivieraresort, Guest Service Center Officer at Festival Riviera at Festival Riviera, responded to this review

Dear Guest, Thank you for sharing your vacation experience with us. Our Management has been informed about comments that you mentioned in your review. It will be a real pleasure to welcome you again in our hotel and make your next stay with us even more special. Best Regards, Hotel Management More 

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Additional Information about Festival Riviera

Address: km 11 Ahiaa Rd - North Hurghada, Hurghada 249, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Festival Riviera 4*
Number of rooms: 434
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Also Known As:
Festival Riviera Hotel Hurghada
Festival Riviera Hurghada
Hotel Style:
#46 Spa Hotel in Hurghada
#52 Top resorts Hotel in Hurghada
#64 On the Beach Hotel in Hurghada
#69 Luxury Hotel in Hurghada

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