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All 176 Hurghada hotels

Golden 5 Emerald Resort

3.5 of 5 Resort   |   Golden 5 City Hotels, Shashl Hasheesh Road, Hurghada, Egypt
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Golden 5 Emerald Resort
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Ranked #85 of 176 hotels in Hurghada
A recent review
4 of 5 stars Reviewed March 12, 2014
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79 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2014

My husband and I went to Hurgada for vacations ( to celebrate our Anniversary), the hotel seems to be good and luxurious( soooo far) but the staff at reception needs to be more careful with customers specially in the way they deal with them, ( they need more delicacy) and to don't make the customer feel embarrased specially when the... More

Was this review helpful? Yes 1
Tiraspol, Moldova
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 24, 2013

Me and my family went to this hotel in February. loved the hotel. a very large area. many restaurants. a large swimming pool with warm water. many slides. water park for children. sandy beach, with children very comfortably rest without fear. in the sea there are several small coral reef fish can admire.

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4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 7, 2013

was great time we spent in golden 5 aqua park , peach many restuarnts but food was the same everywhere was very bad disco was not bad staff need training in all areas price of the room is for entertainment only not for all services room was ok but small reception was ok food and drinks service not good

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1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 6, 2013 via mobile

It's completely not 5 stars. Maybe -3 for European stars. But it doesn't matter if it's 5 or 2 stars, cause a good service doesn't depend from the stars but you will not find a good service here. Everybody on the reception just lies to you and promises everything but after - they won't keep their words. Things in the... More

Was this review helpful? Yes 7
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 9, 2012

The hospitality in the restaurant was exceptional Tarek Kenawy was polite and professional in all manners He went out of his way to make the holiday one to remember Food was well presented and enticing Staff are friendly Decor is in the style of a grand palace and more English people should go to this place Unfortunately the place is... More

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Vienna, Austria
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 18, 2012

This hotel is not 5* ... maby 3* ... Rooms is nice,we have looks at swiming pool...Kitchen is very dirty and i dont like this food,many Russian people 90% drunks people ...i just like swiming pool and beach... beach is beutiful :) ... and much people who work there its verry nice :)

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2012

We stay here for 7 days. It was very good. In Emerald was very clean. I could saw friendly service there. Also there is very tasty food.

Was this review helpful? Yes 1
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 30, 2011

We stayed here for 5 days,you have to pay some tips if you want the room to be clean .,The food is similar in every day. Exchange the towel is possibile but you may recevie used towels,the drinks are very cheap quality cold drinks usually not cold enough and hot drinks not hot enough The restaurant is huge and dirty.... More

Was this review helpful? Yes 7
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 1, 2011

This Hotel is 3* Hotel and "small" Russia. We give some EUR for the better cleaning. The food is fast the similar in every day. Exchange the tovvel is possibile only early morning. Later you can recevie used tovvels. If you need sunbed on the beach you must go there very early ( about 6 clock ) because all of... More

Was this review helpful? Yes 10
leeds yorks
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 13, 2011

we were moved here from a dissaster of a hotel steinburger club.it was dark when we arrived so only saw the bedroom.they are small but adequite.99% russian.we must say the staff @ managment really looked after us we where treated like vip guests.we were the onty english there.it may not be a five star but the treatment we recieved from... More

Was this review helpful? Yes 5

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Additional Information about Golden 5 Emerald Resort

Also Known As:
Golden 5 Emerald Hotel & Beach Hurghada
Golden 5 Emerald Hotel And Beach Resort
Golden 5 Emerald Hotel & Beach
Address: Golden 5 City Hotels, Shashl Hasheesh Road, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#38 On the Beach Hotel in Hurghada
#45 Top resorts Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Golden 5 Emerald Resort 3.5*
Official Description (provided by the hotel):
Category:5 Stars Check in: 14:00 Check out: 12:00 Location:Located left at the entrance of the city. 200 meters from the beach, 40 meters from the diving center and the fish restaurant.Accommodation:Main building 4 floors: 421 rooms (average 36 sq m2),including:4 suites Most rooms and suites have a balcony and are equipped with: satellite - TV ,individual adjustable air condition.Bathrooms feature bathtub, weighting scale, telephone, Hairdryer, Minibar, safe box, daily clean linen & electricity: AC 220 volts Restaurants& Bars:"Menagerie" main restaurant, 480 Seat Cuisine: International Serving Breakfast, Lunch and Dinner ,a la carte, Mediterranean Restaurant: dinner, "Moon light" coffee shop,Cuisine:snacks & beverages.Hours: 24 hours "Rainbow" Billiard bar "All Inclusive" Pool bar "All Inclusive"Cuisine: snacks & beverages sunset Pool Bar "All Inclusive" Beach Bar "All Inclusive" Services & Facilities:24-hour room service 24-hour concierge,Laundry service: charged as per consumption , price list available in the room Conferences Facility: Paradise conference room:capacity of 300 persons , Paradise VIPs Lounge: 150 seats.Internet cafe ,Limousine service Beauty salon ,Lobby shops ,On request doctor, Tour & travel desk Babysitting on request Pets: are not allowed ,Pharmacy Super market Safe box available at the reception . Recreational Leisure Facilities:Main swimming pool (not heated)Aqua Park Golden 5:daily from 9:00 am - sun set- Free for all guest of Golden 5 city hotels including- 5 slides ,- 1 heated swimming pool,- 3 heated pools for children with slides ,- Sandy area for children with slides,- 2 all inclusive bars.Discotheque "Night Flight": (free entrance , charged drinks) ... more   less 
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