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Citadel Azur Resort

#32 of 205 Hotels in Hurghada
Certificate of Excellence
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| Sahl Hasheesh, Hurghada, Egypt
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Citadel Azur Resort
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877 Reviews from our TripAdvisor Community

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Cairo, Egypt
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very nice. Great location, very good view for the sea, nice rooms, clean place, very good stuff. The hotel is 15 minutes away from Hurghada Airport. The food taste is good but no varieties in the Main Restaurant. Another Italian, Brazilian and Sea Food Restaurant give you the chance to have different types of food. Nice daily... More 

Helpful?
Thank I-ALBASSEL
Cairo, Egypt
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

A good hotel; food is good, but don't take a family room 'cause it's away from the action. You must take a shuttle which comes every 5 to 10 minutes it's good but not comfortable and there is not much entertainment for kids no water park and no WiFi in the rooms

Helpful?
Thank dalsaeed
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Dalsaeed, We thank you for choosing Citadel Azur Resort to spend your recent family vacation and for taking the time to review our resort. Looking forward to welcoming you back to Citadel Azur Resort in the future. Best regards, Khaled Sadek, General Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

choose this hotel from pics and reviews from trip ad and it is better than I expected. the place is spotless and tasteful throughout. check in 5 min and lift to our room after and nice juice in lobby. I loved the spacious twin. comfy beds. all clean. great sea view as promised. room was serviced every day with clean... More 

Helpful?
Thank kerrieanneo
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Kerrieanneo, Thank you for choosing to spend your vacation with us at Citadel Azur Resort and for taking the time to review our resort. We are so pleased that we managed to exceed your expectations and you had a relaxing time with us. It was our pleasure to welcome you and we are looking forward to seeing you again... More 

Giza, Egypt
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is very nice. Very good location, very good view for the sea, nice rooms, clean place, good stuff and two heated pools. The food is good and every thing is included as drinks and snacks. The level of the hotel is not the best as it depends in providing all inclusive offers.

Helpful?
Thank asabry100
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Asabry100, Thank you for choosing Citadel Azur Resort to spend your recent vacation and for taking the time to review our resort on TripAdvisor! We are pleased that you enjoyed your stay with us and sincerely appreciate all of your comments. Looking forward to welcoming you back to Citadel Azur Resort in the future. Best regards, Khaled Sadek General... More 

Cardiff, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Having booked two weeks holiday to Sharm El Sheikh for late November (2015), for our annual pilgrimage and visit where my wife and I enjoy the sub aqua and diving and the opportunity to relax in the Egyptian sun we were informed like so many other holiday makers at this time, that following the attack on the Russian airliner and... More 

Helpful?
Thank John B
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. John B., On behalf of the entire team of Citadel Azur Resort, I would like to seize the opportunity to thank you for choosing our resort! Delighted you enjoyed your stay with us and thank you for your comments about our service and offered facilities. It is always our pleasure to welcome you and we are looking forward... More 

Hurghada, Egypt
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I really enjoyed my stay there still this resort keep his good performance Luxury wide room Varieties on the restaurants is an advantage specially it is difficult to find an all inclusive restaurant with such quality Most of the staff are friendly except some individual actions Special thanks to David on the front disk for his kind attitude

Helpful?
Thank Michael A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Michael, Let me take this opportunity to thank you for your comments published on Tripadivsor. I am very glad that my team & I fulfilled your expectations. We would be very happy to welcome you soon back in Citadel Azur Resort. Thank you Khaled Sadek General Manager More 

Crawley, United Kingdom
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Citadel Azur is a big, comfortable and friendly hotel is an excellent setting. It's all-inclusive (apart from a few services) leading to a relaxed and indulgent break. The rooms are spacious, clean and well-constructed, so it's very quiet at night. Most rooms come with a large balcony and stunning view. Breakfast and most evening meals are taken in the main... More 

Helpful?
3 Thank BeardedWanderer
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Guests, Let me take this oppertunity to thank you for your kind review on TripAdvisor. My Team and I are very happy that we could fulfill your expectations. We would be grateful to welcome you soon back in Citadel Azur Resort. Thank you & best regards Khaled Sadek General Manager More 

Rostov-on-Don, Russia
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 7, 2016 via mobile

It's a very nice place with rather high service. You can enjoy beautiful views from the windows and many restaurants. The kitchen is various so you can choose everything you like. There are spa, gym, swimming pools in the hotel. But it's very far from Cairo , you should take it in consideration if you are planning historical excursions and... More 

Helpful?
1 Thank BELINDA_Majefferson
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Majorskaya, We thank you for choosing Citadel Azur Resort and for taking the time to review our resort on TripAdvisor. We are delighted that you enjoyed your stay with us & looking forward to welcoming you back soon. Best regards, Khaled Sadek General Manager More 

Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2016

The location excellent. Staff generally very helpful and polite. Room basic but clean and well serviced. Very pleasant views all round as rooms sea-facing. Food very good with a great variety and also a choice of Italian and Brazilian available. Service in the main restaurants very good. Snorkelling excellent and the staff at the in house Aquarius Club very friendly.... More 

Review collected in partnership with this hotel

Helpful?
2 Thank nizarjooma
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Nizarjooma, Thank you for choosing Citadel Azur Resort - Sahl Hasheesh! We are delighted you enjoyed your stay with us & we really appreciate your comments about our staff & service they provide. It was our pleasure to host your vacation and we are looking forward to welcoming you back to Citadel Azur Resort soon. Best regards, Khaled Sadek... More 

leeds
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

All in all this hotel is very good. The staff are very friendly and always willing to help. The five star rating is acceptable for eygpt but not to the standards of Turkish hotels in the same vein. What lets the hotel down is the quality of the food which is not bad but would expect it to be a... More 

Helpful?
1 Thank doonowt
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Doonowt, Thank you for choosing Citadel Azur Resort to spend your recent vacation and for taking the time to review our resort on TripAdvisor. We are pleased you enjoyed your stay with us and we sincerely appreciate all of your comments, as we are committed to deliver the perfect holiday experience through providing an excellent service. Looking forward to... More 

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