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Citadel Azur Resort

#24 of 180 Hotels in Hurghada
Certificate of Excellence
Sahl Hasheesh | P.O.Box 236, Hurghada 1, Egypt
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Citadel Azur Resort
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Citadel Azur Resort
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489 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Winsford, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

my wife and I saw this hotel whilst on holiday at another hotel in hurghada, and were impressed with its location and architecture, built out of natural stone. it did not disapoint. we had booked a promo room but after seeing the standard room which was huge, with a large terrace, we upgraded, for some reason that information did not... More 

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Citadel A, General Manager at Citadel Azur Resort, responded to this review

Dear M/M Winsford, Thank you for choosing the Citadel Azur Resort to spend your recent vacation! We truly appreciate the time you have taken to write such a great review! We are delighted that you had such a wonderful first stay with us & glad to know that you are planning to visit us again. We are so pleased you... More 

Cairo, Egypt
Contributor
12 reviews 12 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

good for honeymooners not for fun bad diving site fair food great all inclusive service no network or wifi no lefts and you should walk for long distance to reach the lunch restaurant far from hurghada and airport

Was this review helpful? Yes 1
Citadel A, General Manager at Citadel Azur Resort, responded to this review

Dear M/M Salama, Thank you for choosing Citadel Azur Resort and for taking the time to review us on TripAdvisor. We really appreciate your comments, as we are committed to deliver the perfect holiday experience. However, I would like to clarify viewpoints that you have mentioned in your review. Citadel Azur Resort is located in one of the best spots... More 

Kiev, Ukraine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

1. Sea. Amazing sea 2. The most sound sleep 3. The most delicious breakfast 4. The most nice-looking dinner 5. The most beautiful supper 6. After six visits almost all staff are our friends 7. Every morning is good by default 8. All time there you feel yourself clear and free from the inside 9. All time there you want... More 

Was this review helpful? Yes 1
Citadel A, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Galaida, We would like to thank you for your continued support and loyalty to Citadel Azur Resort, returning to us for the 7th time recently. Delighted as always, that you had another fantastic holiday with us and thank you for the 50 points that you have mentioned on your fantastic review. It is always our pleasure to welcome... More 

ferrari9997
Top Contributor
54 reviews 54 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Saw this hotel last janruary while departing from it while doing scuba diving.looked beautiful and thought( got to stay there) so booked it up via low-cost holidays, was travelling with a very young child, so emailed before hand to let them know we would need a cot and steriliser. No reply , getting there checked in fine asked is there... More 

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Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

a huge hotel with stairs and walks to and from reception. First, We went for the sun and beach and thats a 5-star experience at Citadel. But: The hotel is huge, you have a 5 min walk to and from receptionbuilding where eat breakfast and having your drinks in the evening. We didn´t mind all stairs and distances but for... More 

Was this review helpful? Yes 1
Citadel A, General Manager at Citadel Azur Resort, responded to this review

Dear Sir, I would like to thank you for choosing the Citadel Azur Resort & for sparing the time to write and post your feedback on TripAdvisor website. We greatly appreciate your feedback and constantly strive to achieve the highest quality standards. I would like to assure you that your feedback has been communicated to concerned Department Heads. I was... More 

Worcestershire
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this three week break and our friends who have four children decided to join us. The hotel was excellent in every way. The rooms were clean, the food was good and an excellent choice in the buffet restaurant. The fish, Brazilian and Italian restaurants provided a change to the buffet restaurant. The children in the party really enjoyed... More 

Was this review helpful? Yes 1
Citadel A, General Manager at Citadel Azur Resort, responded to this review

Dear M/M Masters, Thank you for choosing Citadel Azur Resort to spend your recent 3 weeks vacation and for taking the time to review our hotel. We are delighted that you & your friends had such a wonderful first stay with us and that you are planning to come back to our resort next year. We really appreciate your comments... More 

Belgrade, Serbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've heard somewhere that it took many years to build this resort and I do understand why: the only material used was stone. Resort is really beautiful, clean and well maintained. Must say that food was really good and loved Ultra All Inclusive concept. Also, housekeeping department is doing good job, room was very clean and they haven't forgot any... More 

Was this review helpful? Yes 1
Citadel A, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Ivana, Thank you for choosing the Citadel Azur Resort and for taking the time to review our hotel. We are so pleased that you have enjoyed your holiday and we looking forward to your next visit to our resort! Best regards, Khaled Sadek General Manager More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Nice, semi big hotel in the middle of no where, aprox 10 miles south of hurghada. The hotel slings along the costal line, has its own harbour /marina. Unfortunely the massive pressure and disturbans from the guests has destroyed most of the reevs at the hotel. There are still a lot of fish to swim among, but not much be... More 

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Citadel A, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Martin, Thank you for choosing Citadel Azur Resort to spend your recent vacation and for taking the time to review our hotel on a Trip Advisor web site. We really appreciate your comments, as we are committed to deliver the perfect holiday experience through providing an excellent service. Looking forward to welcoming you to Citadel Azur Resort again.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

I enjoyed my visit very much. It was really an awesome place. The staff members were very friendly especially the reception people were very polite and decent. The only thing was that only one or two of the waiters in the restaurants were so rude.

Was this review helpful? Yes 1
Citadel A, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Abdel Hameed, Thank you for choosing the Citadel Azur Resort to spend your recent vacation and for taking the time to review our hotel. We are delighted that you had a pleasant stay with us and looking forward to welcoming you back soon. Best regards, Khaled Sadek General Manager More 

Manchester, United Kingdom
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

I went for a week here with my family, the hotel was absolutely beautiful and secluded. It had its own marina and lagoons, it looks exactly like it does on the pictures. However, it doesn't show you how much walking there is to get to one side of the hotel to another, meaning from the pool to the beach, it... More 

Was this review helpful? Yes 1
Citadel A, General Manager at Citadel Azur Resort, responded to this review

Dear M/M Stanway, I would like to thank you for having the time to write and post your valuable feedback on TripAdvisor website. We are grateful for your feedback as it will serve as a further source of inspiration for us to achieve the highest standard of hospitality excellence. I was really disappointed to learn that we weren't able to... More 

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