We had very high hopes for this hotel after reading all the reviews, however on arrival things were far from settling. On arrival, we too, were not told anything about our rooms and instead ushered into the bar area and left being told our rooms were being sorted out. The guy from reception came in and out and asked us... more

when we arrived at the hotel we were ushered into an Arabic styled bar called pascha and given our wristbands while we filled in our details. We were then told to go get some food while they checked us into our rooms- we wanted to freshen up first but were told that there was a problem with the rooms (not... more

Arrived to find, as many others have, they have no rooms and they send you off to other lower class hotels. Had to spend 2 nights in the Aqua Vista which is barely a 3* hotel, where I was badly bitten on both eyes by insects in the bedroom! The reception staff are very off hand and fully expect you... more

After spending many hours researching hotels for Egypt we eventually settled on the Albatros Palace, finding the trip advisor reviews very helpful. On arrival we were immediately checked in, we were two couples and had booked 2 double/pool view rooms.We were told they did not have two rooms near each other at that time but asked to view the rooms... more

We booked this hotel 8 months ago for a special occasion (50th Birthday). We were 6 females and had booked 2 family rooms for a 1 week stay. We arrived last Friday evening were given wrist bands welcome drinks and forms to fill in, we were then left waiting for 45 minuets before we were informed that they had no... more

I booked this hotel in July 2009 . Four months before the holiday in November. My reservations were for three people. One double room and a single room ( which we paid extra for). Two days before the departure I was contacted by my travel agent and was informed that the hotel had overbooked. There was no single room available.... more

My partner an i stayed at the albatros palace for 2 weeks in September. We booked in February through an internet travel company and got a very good deal, however was very worried after reading about over booking and getting moved to other hotels! I neednt have worried as on arrival we were asked to fill in a registration form,... more

Stayed for 7 nights from 16 October. Package holiday with First Choice for £520 per person All inclusive. Check in was OK - you are herded into the smokiest, darkest bar of the hotel to be given & fill in the registration form - I don’t know why the forms couldn’t have been handed out with the “Welcome pack” like... more

We have just come back from a great 6 night stay at the Albatros Palace. This is a great hotel to stay with young children. We had two queen size beds and two single beds in our room so plenty of sleeping space. The all inclusive restaurants included an Egyptian, Mediterranean, Italian, Indian and Chinese to choose from. So plenty... more