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All 16 El Gouna hotels

Arena Inn

3.0 of 5 Resort   |   Kafr El Gouna El Gouna Resort, El Gouna 001, Egypt
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Arena Inn
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73%
Ranked #16 of 16 hotels in El Gouna
A recent review
4 of 5 stars reviewed 4 days ago
ataha Cairo, Egypt
  • Reviews (257)
  • Photos (194)
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  • Room tips (15)
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257 people have reviewed this hotel

Traveler rating
    78
    107
    48
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Cairo, Egypt
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is very conveniently located by the downtown market and offers a free shuttle to the beach. The beach was really great (much better than Moevenpick 5 star beach for example) and the service there was great. The pool is small but for the size of the hotel it is ok after all. The rooms were very clean and... More

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vlusci, General Manager at Arena Inn, responded to this review

Dear Guest, Thank you for your time. All our guests' comments are of a high value for us, as we consider them an important tool to maintain or improve our customer service whenever it is necessary. Happy to read that you felt comfortable at our hotel, I am sorry that our evening buffet did not meet your expectations. For your... More

London, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel before and remembered it as a good value hotel that was clean and had an excellent location - unless having a beach is important for you! However, it is obvious that the drop in tourist numbers has impacted the ability to maintain the hotel at its previous standard. Everywhere looks just a little 'tired'... More

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vlusci, General Manager at Arena Inn, responded to this review

Dear Mr. Paul, I first of all would like to thank you for having taken the time to share your experience at our hotel online. All your comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service. For your information, we are working on a renovation plan... More

Mentmore, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a week and would recommend this hotel. The first room we were given had no balcony and appeared cramped and had a light fitting with exposed wires but the staff were able to swap the next day. The hotel is very clean throughout and my only complaint would be that we reported the fan in the... More

Was this review helpful? Yes 1
vlusci, General Manager at Arena Inn, responded to this review

Dear Guests, I would like to thank you for your time and valuable comments. All our guests comments are of a high value, as we consider them a very important tool to maintain or improve our customer service whenever it is necessary. It seems we were able to meet your expectations and we stay at your entire disposal, should you... More

Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 31, 2014

hi we stayed one month from 25 April to 25 may 2014 in room 112 with my family and it was not the first time, all the stuff was very friendly,smiley and helpful especially the pool team was very very active and soooo much pleasant and helpful especially Micheal the stuff of the Resturant all of them is very pleasant... More

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vlusci, General Manager at Arena Inn, responded to this review

Dear Ms. Marwa, Thank you for having taken the time to share your experience at our hotel on line. We do take all our guests' comments very seriously, as we consider them an important tool to help us maintaining or improving our customer service. It is nice to read that we were able to meet your expectations. Concerning the food,... More

Alexandria, Egypt
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2014

a nice and very quiet hotel, super clean, friendly staff, nice prices, i would totally recommend it for anyone. breakfast was delicious with a mixture of Egyptian and German cuisine. each hotel i reviewed in the last years i had to write the negative points but for this one i can't really find a single negative point, maybe they must... More

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vlusci, General Manager at Arena Inn, responded to this review

Dear Mr. Nour, Thank you for having taken the time to share your experience online. It is very nice to read that you felt happy with us and we are looking forward to your next visit. Should you have any question or wish for your next stay, please feel free to contact us at any time. Wishing you a good... More

Luxor
Contributor
15 reviews 15 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 24, 2014

The Arena hotel was my choice of a mid range and price place to stay on a first trip to E Gouna. The hotel although looking quite small from the front is in fact quite large with something in the region of 400 rooms. For a few days holiday I only require a clean room, a bar and a decent... More

Was this review helpful? Yes 1
vlusci, General Manager at Arena Inn, responded to this review

Dear Mr. Tony, It was nice to hear from you and I would like to thank you for having taken the time to share your experience at our hotel online. All our guests' comments are taken very seriously and used as a tool to keep or improve our customer service when needed. It seems we were able to meet your... More

Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed May 4, 2014

This was one of the worst hotels I have ever stayed in....I will only focus about the worst 3 aspects.... 1- receptionist: just to give u a flavor, the guy made us pay for the full stay beforehand...when we told him why dont u just put a hold on the credit card and then take the full pay once we... More

Was this review helpful? Yes 1
vlusci, General Manager at Arena Inn, responded to this review

Dear Mr. Ramy, I first of all would like to thank you for having taken the time to share your experience at our hotel online. All your comments are of a high value to us, as we consider them a very important tool to maintain or improve our customer service whenever it is needed. We obviously were not able to... More

Cairo, Egypt
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 28, 2014

We've booked for that trip 10 days before, paid full amount, BB. And though we stated in our booking e-mail that this trip is for our anniversary, in return, we found NOTHING different in the hospitality, I believe they didn't even notice that phrase in the e-mail. The check-in was smooth, the room was okay..except for the air conditioner that... More

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vlusci, General Manager at Arena Inn, responded to this review

Dear Mrs. Rita, I first of all would like to thank you for having taken the time to share your experience at our hotel on Trip Advisor. All your comments are of a high value to us, as we consider them a very useful tool to constantly analyze our customer service. Immediate and corrective action is usually taken when it... More

1 review
1 of 5 stars Reviewed April 24, 2014

My family stayed for 3 nights, during easter holidays, Room: Old furniture and paint, leaking mosquitos from the door and window Food: Below average and overpriced beverages on the Piscine Bar Customer Service: Average, despite they would like to help when challenged. No go especially for a family with Kids

Was this review helpful? Yes
vlusci, General Manager at Arena Inn, responded to this review

Dear Mr. Mohamed, I first of all would like to thank you for having taken the time to share your experience at our hotel online. All your comments are of a high value to us, as we consider them a very useful tool to constantly analyze our customer service. Immediate and corrective action is usually taken when it is necessary.... More

denmark
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 22, 2014

It s a great place to stay. Quiet and relaxing place and friendly staff. The rooms was nice and clean.It s not the last visit for me and my family..we will come back again.The hotel is in downtown and near to all.

Was this review helpful? Yes
vlusci, General Manager at Arena Inn, responded to this review

Dear Guest, Thank you for your nice comment. All your remarks are of a high value to us, as we consider them a very useful tool to keep or improve or customer service whenever it is necessary. It is good to read that you have enjoyed your holiday with us and it seems we were able to meet your expectations.... More

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Additional Information about Arena Inn

Address: Kafr El Gouna El Gouna Resort, El Gouna 001, Egypt
Location: Egypt > Red Sea and Sinai > El Gouna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arena Inn 3*
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Also Known As:
Arena Hotel El Gouna
Arena Resort El Gouna

194 photos of this hotel

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Room/suite (21)
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Hotel & grounds (33)
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Dining (11)
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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style
#7 Top resorts Hotel in El Gouna
Hotel Class
Official Description (provided by the hotel)
The Arena Inn is a 4-star resort hotel located by a lagoon and connected by a bridge to the lively downtown area with colorful arcades, restaurants, bars and shops. The Arena Inn offers all the amenities and comforts of a full-service hotel with a private swimming pool and bar and a beautifully designed restaurant overlooking the lagoon. ... more   less 
Number of rooms
144

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