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All 16 El Gouna hotels

Arena Inn

3.0 of 5 Resort   |   Kafr El Gouna El Gouna Resort, El Gouna 001, Egypt
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Arena Inn
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Ranked #16 of 16 Hotels in El Gouna
A recent review
3 of 5 stars reviewed 3 days ago
sarabayad Cairo
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233 reviews from our community

Traveler rating
    66
    94
    45
    20
    8
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54
109
14
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We stayed 4 nights, We ask for tours (because all the information is in Russian or Germany) and the receptionist wasn t very friendly... After we discovered that he ask us for more 70 EGP per person... The Breakfast is very good, and all the staff except the morning receptionist are very friendly, We rooms are ok.. but our had... More

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Cairo
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The hotel is clean ,food is good and the best thing it's near the shopping area. Everything was ok for the money so don't expect a luxurious hotel specially the pool area.They chose for me a 2 rooms appartement which was good and in a seperate building having another indoor pool area,that's better for those who want to enjoy a... More

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vlusci, General Manager at Arena Inn, responded to this review

Dear Guests, Thank you for having taken the time to share your experience at Arena Inn on TripAdvisor. It is nice to read that you enjoyed your holiday with us and should you have any other question or remark, please do not hesitate contacting me at any time. Hopefully see you soon and I thank you for your trust in... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014 via mobile

I stayed in the hotel for 4 days and had fabulous experience. Staff was hrlpfull with any queries i had, gave me great advice on everything. Food was nice, room very comfortable with fabulous view on swimming pool. Barmen makes funny coctails and adds bit extra of tequila :))) I wish in future ill get a chance to come back... More

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vlusci, General Manager at Arena Inn, responded to this review

Dear Ms. Veronika, Thank you for your nice comments about our hotel. All your remarks are taken very seriouly, as we consider them a very important tool to keep or improve our customer service when needed. Happy to read that you were happy with us, I hope to be able welcoming you soon again at Arena Inn Hotel. Thank you... More

Top Contributor
60 reviews 60 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed July 22, 2014

My wife and I stayed at the Arena Inn Hotel last April for a couple of days. The selection of the hotel was solely based on the unavailability of rooms in other hotels. Now how bad could it be? The pictures don’t look so bad on TripAdvisor. I can tell you now, prior to diving into more details, this hotel... More

Was this review helpful? Yes 3
vlusci, General Manager at Arena Inn, responded to this review

Dear Mr. Ahmed, I first of all would like to thank you for your time. It is very sad to read that we did not meet your expectations and I would like to apologize for any inconvenience caused from our side. At the same time, I would like to inform you about the following points : You mentioned that we... More

Cairo, Egypt
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 8, 2014

The hotel is very conveniently located by the downtown market and offers a free shuttle to the beach. The beach was really great (much better than Moevenpick 5 star beach for example) and the service there was great. The pool is small but for the size of the hotel it is ok after all. The rooms were very clean and... More

Was this review helpful? Yes 1
vlusci, General Manager at Arena Inn, responded to this review

Dear Guest, Thank you for your time. All our guests' comments are of a high value for us, as we consider them an important tool to maintain or improve our customer service whenever it is necessary. Happy to read that you felt comfortable at our hotel, I am sorry that our evening buffet did not meet your expectations. For your... More

London, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 28, 2014

I have stayed at this hotel before and remembered it as a good value hotel that was clean and had an excellent location - unless having a beach is important for you! However, it is obvious that the drop in tourist numbers has impacted the ability to maintain the hotel at its previous standard. Everywhere looks just a little 'tired'... More

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vlusci, General Manager at Arena Inn, responded to this review

Dear Mr. Paul, I first of all would like to thank you for having taken the time to share your experience at our hotel online. All your comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service. For your information, we are working on a renovation plan... More

Mentmore, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 24, 2014

We stayed here for a week and would recommend this hotel. The first room we were given had no balcony and appeared cramped and had a light fitting with exposed wires but the staff were able to swap the next day. The hotel is very clean throughout and my only complaint would be that we reported the fan in the... More

Was this review helpful? Yes 1
vlusci, General Manager at Arena Inn, responded to this review

Dear Guests, I would like to thank you for your time and valuable comments. All our guests comments are of a high value, as we consider them a very important tool to maintain or improve our customer service whenever it is necessary. It seems we were able to meet your expectations and we stay at your entire disposal, should you... More

Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 31, 2014

hi we stayed one month from 25 April to 25 may 2014 in room 112 with my family and it was not the first time, all the stuff was very friendly,smiley and helpful especially the pool team was very very active and soooo much pleasant and helpful especially Micheal the stuff of the Resturant all of them is very pleasant... More

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vlusci, General Manager at Arena Inn, responded to this review

Dear Ms. Marwa, Thank you for having taken the time to share your experience at our hotel on line. We do take all our guests' comments very seriously, as we consider them an important tool to help us maintaining or improving our customer service. It is nice to read that we were able to meet your expectations. Concerning the food,... More

Alexandria, Egypt
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2014

a nice and very quiet hotel, super clean, friendly staff, nice prices, i would totally recommend it for anyone. breakfast was delicious with a mixture of Egyptian and German cuisine. each hotel i reviewed in the last years i had to write the negative points but for this one i can't really find a single negative point, maybe they must... More

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vlusci, General Manager at Arena Inn, responded to this review

Dear Mr. Nour, Thank you for having taken the time to share your experience online. It is very nice to read that you felt happy with us and we are looking forward to your next visit. Should you have any question or wish for your next stay, please feel free to contact us at any time. Wishing you a good... More

Luxor
Contributor
16 reviews 16 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 24, 2014

The Arena hotel was my choice of a mid range and price place to stay on a first trip to E Gouna. The hotel although looking quite small from the front is in fact quite large with something in the region of 400 rooms. For a few days holiday I only require a clean room, a bar and a decent... More

Was this review helpful? Yes 1
vlusci, General Manager at Arena Inn, responded to this review

Dear Mr. Tony, It was nice to hear from you and I would like to thank you for having taken the time to share your experience at our hotel online. All our guests' comments are taken very seriously and used as a tool to keep or improve our customer service when needed. It seems we were able to meet your... More

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Additional Information about Arena Inn

Address: Kafr El Gouna El Gouna Resort, El Gouna 001, Egypt
Location: Egypt > Red Sea and Sinai > El Gouna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arena Inn 3*
Number of rooms: 144
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Also Known As:
Arena Hotel El Gouna
Arena Resort El Gouna

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