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All 16 El Gouna hotels

Hotel Sultan Bey Resort

4.0 of 5 Hotel   |   Kafr El Gouna, El Gouna, Egypt
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83%
Ranked #10 of 16 hotels in El Gouna
A recent review
5 of 5 stars reviewed yesterday
Atef S Johannesburg, South Africa
  • Reviews (272)
  • Photos (262)
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  • Room tips (33)
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272 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

First time to stay in this hotel. Great location with friendly staff. Faced small issue with my room but it was handled in professional way. Thanks for Mohamed Basouny and the general manager. Rooms are comfortable. Ensure to make use of the Friday dinner in the Marina - through the hotel. Restaurant is good , friendly and very helpful restaurant... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a mixture of excellent stuff, accompanied by a lot of things that could be improved. The hotel location is excellent, very close to down town and Kafr el gouna, with plenty of outings and restaurants. Excellent room view overlooking the lagoon, pool and easy access to beach. Good breakfast buffet and good room service. Good value for... More

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Amr, I first of all would like to thank you for your valuable time. All our guests' comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. It is nice to read that you felt comfortable in our hotel but at... More

Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my third stay in El Gouna. We travelled during the Easter 2014 as a big family group. Location of Sultan Bey is perfect. one minute walking to the center of down town, yet lots of privacy at the same time. Possibility to take tuc-tuc ( taxi) to the port for 5 egp/person. Besides a pool, there was a... More

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, It is nice to hear from you and I would like to thank you for your time and nice comment about your stay at our hotel. Our guests' satisfaction is our priority and therefore all your concerns and remarks are taken very seriously. It seems we were able to meet your expectations and we do hope to have... More

1 review
4 of 5 stars Reviewed 3 weeks ago

I came to sultan bey at 19 june it was nice and the food is good until now nice location poor beach and the pool is ver narrow, staff is professional and polite they trying to help u with a smile , they need an animation team it would be aplus for the hotel

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience at our hotel online. It is nice to read that you liked our hotel and we would like to thank you for your trust. We do hope having the pleasure to welcoming you soon again in Sultan Bey Hotel. Please feel free to contact us should you... More

Cairo
1 review
4 of 5 stars Reviewed 3 weeks ago

It was my first time to ElGouna for a sports event, stayed for 2 days. Crew are friendly and helpful, Although, sometimes I couldn't reach the receptionist on the phone. Food also great. we had B&B , breakfast was great. Pool is cozy and clean, pool bar is fine. Would preferred to have free WiFi in the rooms though. Overall... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for your time and valuable comment. I am happy to read that you felt good in our hotel and hope to be able welcoming you soon again in Sultan Bey Hotel. For any other question you may have, I stay at your entire disposal. Awaiting for your next visit, I thank you for your trust and... More

cairo
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

the staff were very nice and helpful, food was really good, rooms were clean and comfortable, our trip was half board, would have liked free wifi to be included in our package, but any way, over all was a great time, I would recommend it

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you so much for having taken the time to share your experience with us online. Happy to read that you felt well in our hotel, I do hope to have the pleasure welcoming you soon again in Sultan Bey Hotel. For any other question or wish you may have for your next stay, please feel free to... More

Chino Hills, California
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One of the best vacations in the last 10 years!. My husband and I came from the states after 14 years and were advised to visit El Gouna. After reading some prior reviews, we decided that Sultan Bey was our best Choice, we wanted a place that wasn't so massive in size and have a cozy intimate resort feel. From... More

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, It is really nice to hear from you and I am glad to see that you obviously had a nice trip back home. I would like to thank you for having taken the time to share your experience at our hotel on Trip Advisor. We do take all our guests' comments very seriously, as we consider them an... More

Cairo, Egypt
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

The hotel was good, breakfast was the same as the 3 stars hotel there, pool was very small, and the beach Zaytona was not good, people there don't use the suitable swimming suits for the sea, the quality of food was excellent, service was not bad however they made us lose the way to our room in the beginning of... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Fayrouz, Thank you for having taken the time to share your experience with us on Trip Advisor. It was nice to read that you felt comfortable in our hotel and we do hope to have the opportunity welcoming you soon again at Sultan Bey Hotel. Best regards Maged Maher General Manager More

Dudley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 25, 2014

Changed room after arriving late and we're given a so called upgrade to a pool view. This first room was a ground floor room that had a bedroom with a step down at the end of the bed. The shower was dirty and very tired. However the second room was ok, a little brighter, the bathroom did not smell of... More

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. John, It was a pleasure hearing from you and I would like to thank you for having shared your experience at Sultan Bey Hotel online. It seems we were able to meet your expectations and do hope to have the chance to welcoming you soon again in our hotel. For any further information you may need, please feel... More

Chicago, Illinois USA & Cairo, Egypt
Top Contributor
146 reviews 146 reviews
50 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed May 25, 2014

Been here many years ago and visited again with my family. I don't want to make this a long review, so here are the mixed review positives and negatives: POSITIVES: - GREAT, GREAT FOOD!!! Breakfast omelette station, Egyptian foul, hot breakfast items, sausages, yoghurts, juices, coffees, teas, etc. Dinner buffet was spectacular. Nothing tasted bad!!! - PRICE!!! You can't beat... More

Was this review helpful? Yes 3
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Peter, I first of all would like to thank you for having taken the time to share your experience at Sultan Bey Hotel on Trip Advisor. All your comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. It seems we... More

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Additional Information about Hotel Sultan Bey Resort

Address: Kafr El Gouna, El Gouna, Egypt
Location: Egypt > Red Sea and Sinai > El Gouna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Sultan Bey Resort 4*
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Also Known As:
Hotel Sultan Bey El Gouna

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Amenities

Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#5 On the Beach Hotel in El Gouna #7 Luxury Hotel in El Gouna #9 Family Hotel in El Gouna
Hotel Class
Official Description (provided by the hotel)
Sultan Bey is a labyrinth of alleyways, courtyards and domes spreading from the shores of the turquoise lagoons to the heart of Downtown Kafr El Gouna. This 4-star hotel prides itself on providing its guests with services of the highest standard in intimate surroundings. Beautifully decorated rooms enjoy balconies or terraces with views of the lagoonor central courtyard.The hotel provides 115 rooms, standard room with garden or Piazza view and superior rooms with lagoon and/or pool view. Several restaurants and bars are spread over the property, one on Zeytouna Beach Island which is easily accessed with a short Shuttle boat ride to enjoy the open sea. Some chairs and umbrellas are also available on the lagoon beach.Swimming pool and some sport activities are organised in the hotel. ... more   less 
Number of rooms
115

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