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All 16 El Gouna hotels

Hotel Sultan Bey Resort

4.0 of 5 Hotel   |   Kafr El Gouna, El Gouna, Egypt
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Hotel Sultan Bey Resort
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Ranked #10 of 16 Hotels in El Gouna
A recent review
5 of 5 stars reviewed 2 weeks ago
Ahmed S Aswan, Aswan, Egypt
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236 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aswan, Aswan, Egypt
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Staff are impeccably helpfull and hospitable , premises is decent and cosy , the hotel pool is wonderful for kids ,make sure to book half board at least , their food is great ... Pay the extra and get a lagoon front room ,its worth it

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for having taken the time to share your experience at our hotel on TripAdvisor. All your comments are very important to us, as we consider them an useful tool to maintain or improve our customer service when needed. Glad to read that you enjoyed your stay at Sultan Bey Hotel, I remain at your entire disposal... More

1 review
4 of 5 stars Reviewed 2 weeks ago

As most of Gouna's small sized hotels Our stay in Sultan bey was very relaxing , cozy and beautifully Quit. Again and again there strength Point is there staff, very helpful and willing to serve regardless guest nationality and guest type .. rooms is good , food is OK ,pool is OK , Zaytoona beach is not bad I but... More

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Selim, Thank you for having taken the time to share your experience with us online. All our guests' comments are of a high value, as we consider them a very important tool to maintain or improve our customer service when needed. Happy to read that you enjoyed your stay at Sultan Bey Hotel, we do hope to have... More

London, England, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I have just returned from 10 days at this hotel. I travelled with my mother, sister and two nieces and nephew. On arrival we were disappointed with our rooms and after speaking to the manager were moved into rooms that were perfect with spectacular views of the lagoon and the mountains. The hotel is relatively small (which I prefer) and... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Julie, Thank you so much for having taken the time to share your experience with us on TripAdvisor. All our guests' comments are of a high value to us, as we consider them a very useful tool to control our customer service. I am really glad to read that you have enjoyed your stay at our hotel and,... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a lovely stay in Egypt, El Gouna. Perfect locations, great staff. The rooms are big but the bathrooms a bit dated... Enough possibilities to see El Gouna, do excursions and relax. Everything can be arranged for you. Though, some reception personnel had some trouble understanding English. We will definitely return!

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience with us on TripAdvisor. We do care and appreciate our guests' comments, as we consider them as a very important tool to control our customer service at all times. Glad to hear that you did enjoy your holiday with us, I hope you will give us the... More

Ajman, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2014

I Stayed there with my entire family stayed there last summer around (30 people) and it was our third visit to El Gouna Town in general but each time in a different Hotel. We had a great time. The Hotel is small the rooms are with decent sizes with two levels. the finishes are almost from natural materials such as... More

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience with us online. All our guests' comments are of a high value, as we consider them an useful tool to control our customer service. I am glad to read that you liked our hotel and its services. Concerning the food, we actually offer a 2 weeks menu... More

Cairo Governorate, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 4, 2014

This hotel is a really clean hotel,It has a small staff but they're friendly and easy to talk with,If you're looking for a cheap,nice and clean hotel with a beach,This is the place for you.The food is really good with different kinds of food everyday and a perfect location in El Gouna beside the restaurants and the nightlife places,I recommend... More

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for your time and nice comments. I am glad to read that you felt happy with our service and do hope to have the pleasure to welcoming you soon again at Sultan Bey Hotel. Should you have any other question in the meantime, please feel free to contact us at any time. Thank you for your... More

Cairo, Egypt
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 3, 2014

Good Points: 1-location is great 2-Shuttle boat to the beach 3-Staff is friendly 4- Room is OK 5- Price is good 6-Breakfast was satisfactory Bad Points: 1- Pool is so small 2-Room needs some maintenance 3-Box TVs 4-Very slow check out ( I was about to miss the bus due to the slow check out ) 5-Coffee maker is for... More

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Maged M, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Hisham, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All your comments are of a high value, as we consider them a very important tool to keep or improve our customer service when needed. I would like to inform you that rooms will be renovated starting next month, as... More

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 31, 2014 via mobile

A nice small 4 stars hotel in kafr el gouna,the stuff were friendly,helpful and willing to do anything to make sure we were happy. There is no direct access to the beach ,You will need to take the boat to zeytouna beach which is 5 mins aways.

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Samir, It is nice to hear from you and I would like to thank you for having shared your experience with us online. Glad to read that you were happy at our hotel, I stay at your entire disposal for any other question or wish and hope to be able welcoming you soon again in Sultan Bey Hotel.... More

Johannesburg, South Africa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

First time to stay in this hotel. Great location with friendly staff. Faced small issue with my room but it was handled in professional way. Thanks for Mohamed Basouny and the general manager. Rooms are comfortable. Ensure to make use of the Friday dinner in the Marina - through the hotel. Restaurant is good , friendly and very helpful restaurant... More

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience at your hotel on Trip Advisor. All your comments are very important and taken seriously within the framework of our daily customer service analysis. Happy to read that you felt comfortable in Sultan Bey Hotel, I hope to have the opportunity to be able welcoming soon again... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 1, 2014

This hotel has a mixture of excellent stuff, accompanied by a lot of things that could be improved. The hotel location is excellent, very close to down town and Kafr el gouna, with plenty of outings and restaurants. Excellent room view overlooking the lagoon, pool and easy access to beach. Good breakfast buffet and good room service. Good value for... More

Was this review helpful? Yes 4
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Amr, I first of all would like to thank you for your valuable time. All our guests' comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. It is nice to read that you felt comfortable in our hotel but at... More

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Additional Information about Hotel Sultan Bey Resort

Address: Kafr El Gouna, El Gouna, Egypt
Location: Egypt > Red Sea and Sinai > El Gouna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Sultan Bey Resort 4*
Number of rooms: 115
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Also Known As:
Hotel Sultan Bey El Gouna

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