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Hotel Sultan Bey Resort

Kafr El Gouna, El Gouna, Egypt
Hotel amenities
Hotel Sultan Bey Resort
Best prices for: 1 room 1 guest
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Ranked #9 of 16 Hotels in El Gouna
A recent review
5 of 5 stars reviewed 1 week ago
ManseTraveler Tampere, Finland
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275 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Tampere, Finland
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel gives you a feeling that you are in some tropical place - there is a lot of flowers, bushes and palm trees. I really apprecoate The efforts taken to build and maintain the garden - it makes the whole hotel area very relaxing and welcoming. We arrived late at night and had some issues with the airport transfer... More 

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, It is always a pleasure to read from you and I would like to thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed.... More 

Top Contributor
81 reviews 81 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 10 days in March. Got off to a slightly bad start because we were put in a nice room but it was noisy from The Klub next door. We asked to move and they said they would sort it out next day. They did not move us the next day but did the day after. That was... More 

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Andrew, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service when needed. Glad to read that you enjoyed your stay with us, I remain at your... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very relaxing and welcoming environment. Moderate prices. Access to Zeytuna beach, 5 mins with the boat, 20 mins walking if you missed the boat. Food in breakfast is with good quality and there is a variety of stuff. The rooms are with good size and efficient space.

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Noha, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service when needed. Glad to read that you enjoyed your stay with us, I remain at your... More 

Groningen Province, The Netherlands
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Like last year we found a very relaxing environnemt, good food and the most beautiful people we ever met. Of course some things could be better, but if you look for more than just being a guest in some hotel, you have to take a look in Sultan Bey and in el Gouna, There is friendship everywhere, there is how... More 

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, It is nice to hear from you and I would like to thank you for having taken the time share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them all a very useful tool to maintain or improve our customer service whenever it is... More 

Cairo, Egypt
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Excellent level of service, relaxing atmosphere, and extremely polite team. The only concern was the house keeping, which needs to be enhanced. Ideal for who is looking for sun, beach, relaxation, and sea/desert activities/sports.

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Tamer, Thank you so much for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them all a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed your... More 

Redruth, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 13, 2015

We had a lovely lagoon view room - fully equipped. Great staff who couldn't do enough for us, location is downtown and near everything el Gouna including restaurants and bars. Pool was thankfully heated, breakfast was a fabulous buffet of all sorts of fresh foods. Have to add my husband and I have been staying here for years and have... More 

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mrs. Sally, It is nice to hear from you and I would like to thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them all a very useful tool to maintain or improve our customer service whenever... More 

Rugby
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 7, 2015

I stayed here in November 2014 (disgraceful that it's taken me so long to write the review!!) and had a fabulous time. What a lovely, friendly and relaxing hotel. As a single traveller I was well looked after, all the staff were very friendly without being over familiar (sometimes an issue as a lone female), and, when another guest started... More 

Was this review helpful? Yes 5
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Sarah, It is lovely to hear from you and I would like to thank you very much for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 3, 2015

The worst hotel you can stay in .... The rooms almost havs no facilities not even a shuttle bus... Beds are so hard with very tough mattresses .... Bathrooms aren't that clean ... No entertainment options and a normal buffet Never do it again

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Ahmed, Thank you for your time. All our guests' comments are of a high value to us, as we consider them all a very important tool to maintain or improve our customer service whenever it is necessary. Sorry to read that you are disappointed from our hotel, at the same I would like to inform you about the... More 

Egypt
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 21, 2015

if you like relax and quiet this a very good hotel also his location is the best ,near the downtown and also very close to zaytona beach (the best beach in el gouna), staff is friendly , room is clean, i enjoyed too much but it's not preferred for the kids (no kids area or kids club)

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Mostafa, Thank you for having reviewed our hotel on TripAdvisor. We really do appreciate the fact that you did take the time to share your experience at Sultan Bey Hotel online. All our guests' comments are of a high value, as we consider them all a very important tool to maintain or improve our customer service when needed... More 

Maroulas, Greece
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed January 15, 2015 via mobile

Certainly one of the most lovely and small beautiful hotel of El Gouna but so boring !! No animation at all, even not a table tennis or a snooker !! If you do not want to go Bed at 9 pm, you have to go then to downtown for having a drink and some music. It's allowed to smoke in... More 

Was this review helpful? Yes 4
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Christian, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of high value to us, as we consider them all a very important tool to maintain or improve our customer service when needed. I would like to inform you that there is actually no animation... More 

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