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Hotel Sultan Bey Resort

Certificate of Excellence
Kafr El Gouna | El Gouna, El Gouna, Egypt
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1 room 1 adult
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Hotel Sultan Bey Resort
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404 Reviews from our TripAdvisor Community

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Turkey
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a really great place to kick back and chillax! Super location on the lagoon, with free water taxi to Zeytouna Beach every 45 minutes, and just 5 minutes walk from Downtown, the centre of El Gouna with shops and restaurants. The standard of service and cleanliness was excellent, with lovely spacious, airy rooms, large bathrooms and roomy balconies.... More 

Helpful?
Thank Linda A
Cairo, Egypt
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is really a very nice and comfortable hotel with a very cooperative and helpful staff. We enjoyed our stay and plan to repeat it very soon. Location is perfect, down town with a all needed facilities are nearby.

Review collected in partnership with this hotel

Helpful?
Thank Joseph W
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Joseph, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, I stay at... More 

Cairo Governorate, Egypt
1 review
5 of 5 stars Reviewed 4 weeks ago

A good value for money with perect location close from all attractions. Rooms are cozy. Breakfast is good, pool is heated, staff are friendly overall it is a bery food hotel but not for fancy lovers. Do not depend on room service

Review collected in partnership with this hotel

Helpful?
Thank ahmedb805
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Ahmed, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, I stay at... More 

Cairo, Egypt
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Went with some friends for a few days, it was an overall good experience. The hotel is quite, the breakfast buffet is full of different options, the view from my room (406) was fantastic. The rooms are spacious and the beds are comfortable, the bathrooms are ok, no tub, but are clean. Hotel staff is very helpful and respectful.

Helpful?
Thank Karimeldib
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Karim, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, I stay at... More 

Rotterdam, The Netherlands
1 review
4 of 5 stars Reviewed January 4, 2016

Value for money. Very kind personal. We liked the stay and are certainly thinking to return some other time.This time the weather was not really very good. Cold winds and partly cloudy. Next time better.

Review collected in partnership with this hotel

Helpful?
Thank antoniusk2016
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, I stay at your... More 

2 reviews
2 of 5 stars Reviewed December 29, 2015 via mobile

The shower in my room was terrible, water was out a couple of times while I was showering also you would get surges of really hot water every 40 secs, it was really annoying! Hotel music was very loud, me and my wife would wake up every morning at 7:30 AM. Overall cleanliness and quality is poor, my bed sheet... More 

Helpful?
Thank Tamer S
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Tamer, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of a high value to us, as we consider them a useful tool to maintain or improve our customer service whenever it is needed. Sorry to read about your concerns and we would like to... More 

Egypt
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 26, 2015 via mobile

I went there in Sultan bey from 23rd to 26th of December 2015.one of the best trips i ever had, despite i travel alot inside and outside Egypt, but the hotel is really a great one from different fronts, Rooms are very clean and newly furnished, Food is very good in break fast.View is awesome. location is walking distance to... More 

Helpful?
Thank nahla e
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Nahla, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, I stay at... More 

Pickering, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2015

Our trip to Sharm was cancelled and we still wanted to dive so transferred to El Gouna. The Sultan Bey lived up to its reviews. A very well managed hotel that is in a great downtown location. "Peter" in the restaurant stood out as exceptional but every member of staff impressed us by the level of service provided. The food... More 

Review collected in partnership with this hotel

Helpful?
Thank Clare O
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, I stay at your... More 

Redruth, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 13, 2015

We stayed at Sultan Bey hotel for a mini-break. Lovely sheltered heated pool, great breakfast included in the room price, we were granted an early check-in which was really helpful, fantastic setting with loads of colourful flowers all around, and last but not least super staff - polite and efficient everytime we stay here - most noted Mohamed the bell... More 

Review collected in partnership with this hotel

Helpful?
Thank 197SallyG
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Sally, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, I stay at... More 

Nassington, United Kingdom
1 review
5 of 5 stars Reviewed December 7, 2015 via mobile

My boyfriend and I have just returned from a week at Sultan Bey, and what can I say? I really cannot speak highly enough of the Hotel and Resort, it really was our pleasure to have had such a wonderful experience in Sultan Bey and El Gouna as a whole! The staff are so welcoming and friendly, neither my boyfriend... More 

Helpful?
Thank Sophie L
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Sophie, Dear Mr. Josh, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us,... More 

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