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Hotel Sultan Bey Resort

Certificate of Excellence
Kafr El Gouna | El Gouna, El Gouna, Egypt
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Hotel Sultan Bey Resort
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Ranked #9 of 17 Hotels in El Gouna
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Mohamed O Cairo, Egypt
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312 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (312)
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Cairo, Egypt
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

-Very nice beach, decent staf and rooms not bad i spent 03 Nights from with my family we booked 05 rooms -Restaurant was v.good -We did not need our cars to go to downtown of Gouna Finaly our vacation was great

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Cairo, Egypt
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very nice resort , Staff are very friendly, good service, good food, very nice views and it's in a good location within El Gouna. I enjoyed my stay there twice, The only thing was bugging me that the room are little tight.

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Cairo, Egypt
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice resort for families and couples, it has most of the things a traveler seeks such as good service, good food, nice views and it's in a good location within Gouna so it's possible to walk from it to many places like the downtown or other hotels. I enjoyed my stay there, The only thing was bugging me that... More 

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Hisham, Thank you so much for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your holiday... More 

Alexandria, Egypt
1 review
4 of 5 stars Reviewed 1 week ago

pool and hospitality is this hotel strongest suit, Staff are very friendly, room service is just great. food is great, drinks are okay. and overall a great 4 stars stay. yet please note there will be no animation team, and the hotel will not assist you with booking any activities for your day. so if you are planing on going... More 

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we considerm them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed your holiday with us, we... More 

Zoetermeer, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just returned from our 12th (!) holiday at Sultan Bey. It’s still a great hotel: 1001-night architecture, lots of beautiful flowers and a very friendly and hospitable staff. Clean rooms and towels every day. The hotel has abundant sunbeds, both at the hotel pool and at Zeytouna-beach which can be reached by free shuttle boat service in minutes. We... More 

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, It is very nice to hear from you and I would like to thank you very much for your time. All our guests' comments are important to us, as we consider them a very useful too to maintain or improve our customer service whenever it is needed. Happy to read that you enjoyed your holiday with us at... More 

Den Bosch, The Netherlands
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Rooms were clean. Buffet restaurant had a good choice of (healthy) food ; not just french fries. Staff in restaurant is very friendly. Too bad that there are always people who put their towels at the sunchairs in the morning for the rest of the day while not being there! Not too many young children (but this might depend on... More 

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Anja, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them all a very useful tool to keep or improve our customer service whenever it is needed. Glad to read that you enjoyed your stay with... More 

Hartford
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 4 nights here at Sultan Bey with the family Room are ok clean and comfortable good AC, they are renewing part of the building (no noise)at all Swimming pool with a great wiew of the bay. They should tell some tourist to do not wash their slipper inside the pool !! Breakfast is ok for the price paid, some... More 

Was this review helpful? Yes 2
Linda O, Manager at Hotel Sultan Bey Resort, responded to this review

Dear Bigazzi, thank you very much for your high valued comment, it was our pleasure to welcome you at our hotel with your family and we are glad to know, that you enjoyed your stay with us. We well noticed and shared your comments with the kitchen, and will take actions, so that during your next visit, you will find... More 

Cairo, Egypt
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

People were very helpful . It is very Quite hotel . You can go any where as it's very close to Down Town and middle of Gouna . Shatle boat is very committed however zeitona beach is not so fantastic . Pool area and the bar there are very comfortable

Was this review helpful? Yes 1
Linda O, Manager at Hotel Sultan Bey Resort, responded to this review

Dear Hany, Thank you very much for your comment here at TripAdvisor, it was our pleasure to welcome you at the Sultan Bey Hotel and we are delighted to know, that you enjoyed your stay with us. We hope we will have the pleasure of seeing you soon again and sending you Best regards Maged Maher Hotel manager More 

cairo
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

3rd time for me to stay here, everything is amazing apecially the service. everyone is helpful and smiling ,views are spectacular,delicious breakfast and the rooms are spacious. The only suggestion i would say is to have WiFi in the rooms not only the lobby.

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Linda O, Online Reputation at Hotel Sultan Bey Resort, responded to this review

Dear Marize, thank you very much for your review here at TripAdvisor, we were glad to welcome you again in our hotel and we are delighted to know that you again enjoyed your time with us. We will have a look into the issue with the WIFI in the rooms, but in the mean time, we are glad to have... More 

Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2015

I cannot say this is the best hotel I've ever been to, but it is certainly up there with the top of the bunch. Friendly staff, got along with all of the ones I saw. The hotel itself has a charming aura about it, maybe it's the way it was built. Chilling in the lobby during the evening was my... More 

Was this review helpful? Yes 2
Linda O, Manager at Hotel Sultan Bey Resort, responded to this review

Dear Stratigos, thank you very much for the very nice review here on TripAdvisor, it was our pleasure to have you as our guest and we are delighted to know, that you enjoyed your time with us. We jut send your greetings to Gomaa who was happy to hear that you were satisfied with the cleaning. We hope we will... More 

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