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Hotel Sultan Bey Resort

Certificate of Excellence
Kafr El Gouna | El Gouna, El Gouna, Egypt
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1 room 1 guest
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Hotel Sultan Bey Resort
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320 Reviews from our TripAdvisor Community

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Traveler rating
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    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (320)
  • Mar-May only
    (89)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (74)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is small hotel but it is beatifull,I choosed this hotel among Gouna Hotels as its location in down town and its rate is good and the best thing that your childs can set with you in the room and the room is Wide and not narrow

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Both rooms for me and my children were great location and view, also staff is friendly water sports very close and close to the main beach pool is nice but really small but it a perfect hotel away from massive size properties, both GM M.Bassiouny was very helpful to all requests. I definitely recommend this property for a nice vacation

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you very much for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of high value to us, as we consider them a useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your stay with us, I... More 

Lydney, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived late in the evening, welcomed immediately and shown to smart room, well equipped, close to pool, beach, dining room etc. Small problem whilst TV upgraded (did not work) but next day had hi def Internet TV. Decent aircon made for comfortable nights. Breakfast excellent and well situated for shops, cafes and restaurants downtown. Staff helpful and polite.

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Roy, Thank you for your valuable time. We do appreciate all our guests' comments, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed Glad to read that you enjoyed your stay with us, I remain at your entire disposal for any other question or wish you might have... More 

Cairo, Egypt
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice clean room, nothing fancy, friendly staff, food was good. Beach is okay, however it is shared by many hotels and a little far from the hotel, pool and lagoon areas were a little busy. overall it is a good value for money.

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for your valuable time. We do appreciate all our guests' comments, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your stay at Sultan Bey Hotel, I remain at your entire disposal should you have any question or wish for... More 

Cairo, Egypt
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice place to enjoy a peaceful and quite vacation , very organized Manager efforts/ touch are noticeable stayed for 3 days with my family good food , clean and simple room good location >> Almost no activities for kids . not much to do at night " no play ground , no animation team " , children may get bored... More 

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Karim, Thank you for your valuable time. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your holiday at Sultan Bey Hotel, I stay at your entire disposal for any other question... More 

Cairo, Egypt
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

-Very nice beach, decent staf and rooms not bad i spent 03 Nights from with my family we booked 05 rooms -Restaurant was v.good -We did not need our cars to go to downtown of Gouna Finaly our vacation was great

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, I would like to thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed your... More 

Cairo, Egypt
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 29, 2015

Very nice resort , Staff are very friendly, good service, good food, very nice views and it's in a good location within El Gouna. I enjoyed my stay there twice, The only thing was bugging me that the room are little tight.

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, I would like to thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed your... More 

Cairo, Egypt
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 26, 2015

Very nice resort for families and couples, it has most of the things a traveler seeks such as good service, good food, nice views and it's in a good location within Gouna so it's possible to walk from it to many places like the downtown or other hotels. I enjoyed my stay there, The only thing was bugging me that... More 

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Hisham, Thank you so much for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your holiday... More 

Alexandria, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

pool and hospitality is this hotel strongest suit, Staff are very friendly, room service is just great. food is great, drinks are okay. and overall a great 4 stars stay. yet please note there will be no animation team, and the hotel will not assist you with booking any activities for your day. so if you are planing on going... More 

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we considerm them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed your holiday with us, we... More 

Zoetermeer, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2015

We just returned from our 12th (!) holiday at Sultan Bey. It’s still a great hotel: 1001-night architecture, lots of beautiful flowers and a very friendly and hospitable staff. Clean rooms and towels every day. The hotel has abundant sunbeds, both at the hotel pool and at Zeytouna-beach which can be reached by free shuttle boat service in minutes. We... More 

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, It is very nice to hear from you and I would like to thank you very much for your time. All our guests' comments are important to us, as we consider them a very useful too to maintain or improve our customer service whenever it is needed. Happy to read that you enjoyed your holiday with us at... More 

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