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All 16 El Gouna hotels

Hotel Sultan Bey Resort

4.0 of 5 Hotel   |   Kafr El Gouna, El Gouna, Egypt
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Hotel Sultan Bey Resort
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Ranked #10 of 16 Hotels in El Gouna
A recent review
4 of 5 stars reviewed 1 week ago
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242 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Amazing beach , nice pool , good food with varieties , valued of money , average rooms , helpful staff , good location beside the down town and in general nice atmosphere , nice vacation and I will back again :)

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them a very important tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed your stay with us, we stay... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

That hotel is suitable for renewal of your energy. Average food. Excellent view on the lagoon. But no activities in elgouna in general you can do. Quite place. Dim lights at night. U can go nowhere except restaurants at marina teg

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Mohamed, It is nice to read from you and I would like to thank you for having taken the time to share your experience at our hotel on Trip Advisor. We do care for our guests and their satisfaction is our priority. Glad to read that you were happy at Sultan Bey Hotel, I remain at your entire... More

Cairo, Al Qahirah, Egypt
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hello, I've been into that hotel for my very first visit to El Gouna for four days started at 2th of September 2014. I will summarize my opinion about this hotel here below: - Location is in El Gouna down town, very close to shops and restaurants. - View from the balcony is wonderful. - price is good, you get... More

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, I would like to thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them a very important tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your holiday... More

Aswan, Aswan, Egypt
2 reviews
5 of 5 stars Reviewed September 17, 2014

Staff are impeccably helpfull and hospitable , premises is decent and cosy , the hotel pool is wonderful for kids ,make sure to book half board at least , their food is great ... Pay the extra and get a lagoon front room ,its worth it

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for having taken the time to share your experience at our hotel on TripAdvisor. All your comments are very important to us, as we consider them an useful tool to maintain or improve our customer service when needed. Glad to read that you enjoyed your stay at Sultan Bey Hotel, I remain at your entire disposal... More

1 review
4 of 5 stars Reviewed September 15, 2014

As most of Gouna's small sized hotels Our stay in Sultan bey was very relaxing , cozy and beautifully Quit. Again and again there strength Point is there staff, very helpful and willing to serve regardless guest nationality and guest type .. rooms is good , food is OK ,pool is OK , Zaytoona beach is not bad I but... More

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Selim, Thank you for having taken the time to share your experience with us online. All our guests' comments are of a high value, as we consider them a very important tool to maintain or improve our customer service when needed. Happy to read that you enjoyed your stay at Sultan Bey Hotel, we do hope to have... More

London, England, United Kingdom
1 review
5 of 5 stars Reviewed September 2, 2014

I have just returned from 10 days at this hotel. I travelled with my mother, sister and two nieces and nephew. On arrival we were disappointed with our rooms and after speaking to the manager were moved into rooms that were perfect with spectacular views of the lagoon and the mountains. The hotel is relatively small (which I prefer) and... More

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Julie, Thank you so much for having taken the time to share your experience with us on TripAdvisor. All our guests' comments are of a high value to us, as we consider them a very useful tool to control our customer service. I am really glad to read that you have enjoyed your stay at our hotel and,... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2014

We had a lovely stay in Egypt, El Gouna. Perfect locations, great staff. The rooms are big but the bathrooms a bit dated... Enough possibilities to see El Gouna, do excursions and relax. Everything can be arranged for you. Though, some reception personnel had some trouble understanding English. We will definitely return!

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience with us on TripAdvisor. We do care and appreciate our guests' comments, as we consider them as a very important tool to control our customer service at all times. Glad to hear that you did enjoy your holiday with us, I hope you will give us the... More

Ajman, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2014

I Stayed there with my entire family stayed there last summer around (30 people) and it was our third visit to El Gouna Town in general but each time in a different Hotel. We had a great time. The Hotel is small the rooms are with decent sizes with two levels. the finishes are almost from natural materials such as... More

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience with us online. All our guests' comments are of a high value, as we consider them an useful tool to control our customer service. I am glad to read that you liked our hotel and its services. Concerning the food, we actually offer a 2 weeks menu... More

Cairo Governorate, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 4, 2014

This hotel is a really clean hotel,It has a small staff but they're friendly and easy to talk with,If you're looking for a cheap,nice and clean hotel with a beach,This is the place for you.The food is really good with different kinds of food everyday and a perfect location in El Gouna beside the restaurants and the nightlife places,I recommend... More

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for your time and nice comments. I am glad to read that you felt happy with our service and do hope to have the pleasure to welcoming you soon again at Sultan Bey Hotel. Should you have any other question in the meantime, please feel free to contact us at any time. Thank you for your... More

Cairo, Egypt
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 3, 2014

Good Points: 1-location is great 2-Shuttle boat to the beach 3-Staff is friendly 4- Room is OK 5- Price is good 6-Breakfast was satisfactory Bad Points: 1- Pool is so small 2-Room needs some maintenance 3-Box TVs 4-Very slow check out ( I was about to miss the bus due to the slow check out ) 5-Coffee maker is for... More

Was this review helpful? Yes
Maged M, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Hisham, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All your comments are of a high value, as we consider them a very important tool to keep or improve our customer service when needed. I would like to inform you that rooms will be renovated starting next month, as... More

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Additional Information about Hotel Sultan Bey Resort

Address: Kafr El Gouna, El Gouna, Egypt
Location: Egypt > Red Sea and Sinai > El Gouna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Sultan Bey Resort 4*
Number of rooms: 115
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Also Known As:
Hotel Sultan Bey El Gouna

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