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All 16 El Gouna hotels

Hotel Sultan Bey Resort

4.0 of 5 Hotel   |   Kafr El Gouna, El Gouna, Egypt
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Ranked #13 of 16 hotels in El Gouna
A recent review
4 of 5 stars reviewed yesterday
Raoul T
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228 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a lovely stay in Egypt, El Gouna. Perfect locations, great staff. The rooms are big but the bathrooms a bit dated... Enough possibilities to see El Gouna, do excursions and relax. Everything can be arranged for you. Though, some reception personnel had some trouble understanding English. We will definitely return!

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Ajman, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I Stayed there with my entire family stayed there last summer around (30 people) and it was our third visit to El Gouna Town in general but each time in a different Hotel. We had a great time. The Hotel is small the rooms are with decent sizes with two levels. the finishes are almost from natural materials such as... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience with us online. All our guests' comments are of a high value, as we consider them an useful tool to control our customer service. I am glad to read that you liked our hotel and its services. Concerning the food, we actually offer a 2 weeks menu... More

Cairo Governorate, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is a really clean hotel,It has a small staff but they're friendly and easy to talk with,If you're looking for a cheap,nice and clean hotel with a beach,This is the place for you.The food is really good with different kinds of food everyday and a perfect location in El Gouna beside the restaurants and the nightlife places,I recommend... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for your time and nice comments. I am glad to read that you felt happy with our service and do hope to have the pleasure to welcoming you soon again at Sultan Bey Hotel. Should you have any other question in the meantime, please feel free to contact us at any time. Thank you for your... More

Cairo, Egypt
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good Points: 1-location is great 2-Shuttle boat to the beach 3-Staff is friendly 4- Room is OK 5- Price is good 6-Breakfast was satisfactory Bad Points: 1- Pool is so small 2-Room needs some maintenance 3-Box TVs 4-Very slow check out ( I was about to miss the bus due to the slow check out ) 5-Coffee maker is for... More

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Maged M, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Hisham, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All your comments are of a high value, as we consider them a very important tool to keep or improve our customer service when needed. I would like to inform you that rooms will be renovated starting next month, as... More

Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

A nice small 4 stars hotel in kafr el gouna,the stuff were friendly,helpful and willing to do anything to make sure we were happy. There is no direct access to the beach ,You will need to take the boat to zeytouna beach which is 5 mins aways.

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Samir, It is nice to hear from you and I would like to thank you for having shared your experience with us online. Glad to read that you were happy at our hotel, I stay at your entire disposal for any other question or wish and hope to be able welcoming you soon again in Sultan Bey Hotel.... More

Johannesburg, South Africa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

First time to stay in this hotel. Great location with friendly staff. Faced small issue with my room but it was handled in professional way. Thanks for Mohamed Basouny and the general manager. Rooms are comfortable. Ensure to make use of the Friday dinner in the Marina - through the hotel. Restaurant is good , friendly and very helpful restaurant... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience at your hotel on Trip Advisor. All your comments are very important and taken seriously within the framework of our daily customer service analysis. Happy to read that you felt comfortable in Sultan Bey Hotel, I hope to have the opportunity to be able welcoming soon again... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 1, 2014

This hotel has a mixture of excellent stuff, accompanied by a lot of things that could be improved. The hotel location is excellent, very close to down town and Kafr el gouna, with plenty of outings and restaurants. Excellent room view overlooking the lagoon, pool and easy access to beach. Good breakfast buffet and good room service. Good value for... More

Was this review helpful? Yes 4
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Amr, I first of all would like to thank you for your valuable time. All our guests' comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. It is nice to read that you felt comfortable in our hotel but at... More

Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 29, 2014

This was my third stay in El Gouna. We travelled during the Easter 2014 as a big family group. Location of Sultan Bey is perfect. one minute walking to the center of down town, yet lots of privacy at the same time. Possibility to take tuc-tuc ( taxi) to the port for 5 egp/person. Besides a pool, there was a... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, It is nice to hear from you and I would like to thank you for your time and nice comment about your stay at our hotel. Our guests' satisfaction is our priority and therefore all your concerns and remarks are taken very seriously. It seems we were able to meet your expectations and we do hope to have... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

I came to sultan bey at 19 june it was nice and the food is good until now nice location poor beach and the pool is ver narrow, staff is professional and polite they trying to help u with a smile , they need an animation team it would be aplus for the hotel

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for having taken the time to share your experience at our hotel online. It is nice to read that you liked our hotel and we would like to thank you for your trust. We do hope having the pleasure to welcoming you soon again in Sultan Bey Hotel. Please feel free to contact us should you... More

Cairo
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

It was my first time to ElGouna for a sports event, stayed for 2 days. Crew are friendly and helpful, Although, sometimes I couldn't reach the receptionist on the phone. Food also great. we had B&B , breakfast was great. Pool is cozy and clean, pool bar is fine. Would preferred to have free WiFi in the rooms though. Overall... More

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you for your time and valuable comment. I am happy to read that you felt good in our hotel and hope to be able welcoming you soon again in Sultan Bey Hotel. For any other question you may have, I stay at your entire disposal. Awaiting for your next visit, I thank you for your trust and... More

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Additional Information about Hotel Sultan Bey Resort

Address: Kafr El Gouna, El Gouna, Egypt
Location: Egypt > Red Sea and Sinai > El Gouna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Sultan Bey Resort 4*
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Also Known As:
Hotel Sultan Bey El Gouna

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Amenities

Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#1 Best Value Hotel in El Gouna #6 On the Beach Hotel in El Gouna #8 Luxury Hotel in El Gouna #10 Family Hotel in El Gouna
Hotel Class
Official Description (provided by the hotel)
Sultan Bey is a labyrinth of alleyways, courtyards and domes spreading from the shores of the turquoise lagoons to the heart of Downtown Kafr El Gouna. This 4-star hotel prides itself on providing its guests with services of the highest standard in intimate surroundings. Beautifully decorated rooms enjoy balconies or terraces with views of the lagoonor central courtyard.The hotel provides 115 rooms, standard room with garden or Piazza view and superior rooms with lagoon and/or pool view. Several restaurants and bars are spread over the property, one on Zeytouna Beach Island which is easily accessed with a short Shuttle boat ride to enjoy the open sea. Some chairs and umbrellas are also available on the lagoon beach.Swimming pool and some sport activities are organised in the hotel. ... more   less 
Number of rooms
115

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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