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Hotel Sultan Bey Resort

Kafr El Gouna, El Gouna, Egypt
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Hotel Sultan Bey Resort
Best prices for: 1 room 1 guest
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Ranked #9 of 16 Hotels in El Gouna
A recent review
4 of 5 stars reviewed 1 week ago
amberweston Manchester, United Kingdom
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286 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

1st visit to Sultans and was very impressed. We had a lovely room, with plenty of space and lovely view. The breakfast was very good, with lots of choice and very fresh. The only downside is people putting their towels on the sun beds early. I thought this practice had disappeared in the 80s.

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Amber, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them all a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your stay with... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My second visit to Sultan Bey , clean , in the center of Elgouna where every place is just a walking distance where you can eat or do shopping , staff are professional and willing to help throughout the day with a smile, accessibilty to nearby lovely Zeitouna beach by shuttle boat where the boat and beach entrance are free... More 

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Sherif, I first of all would like to thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed... More 

Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my fourth visit to Sultan Bey and it was fantastic as usual. Staff there are very nice and professional, always serving with a smile making us feel at home. The hotel is always clean and well maintained and the general vibe there is relaxing and chilled. The only thing i have a comment on is i wish their... More 

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Dina, I first of all would like to thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed... More 

London, United Kingdom
Top Contributor
65 reviews 65 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my 11th visit to Egypt and 3rd to El Gouna, although my first stay at Sultan Bey. I did know the hotel and when I knew this holiday I would be travelling alone I knew exactly where I wanted to stay. I was not disappointed. Beautiful small and friendly hotel. All rooms have either lagoon or garden view,... More 

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, I first of all would like to thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed your... More 

Phuket, Thailand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

As I'm a single traveller so main factor if I want to choose a place to stay is for sure the room rate per night and this place is the answer. Located not too far from el gouna downtown so I can walk to center every day and night . The atmosphere overall was good . Have a lovely size... More 

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Sarah, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them all a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your time with us, I... More 

Tampere, Finland
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 20, 2015

The hotel gives you a feeling that you are in some tropical place - there is a lot of flowers, bushes and palm trees. I really apprecoate The efforts taken to build and maintain the garden - it makes the whole hotel area very relaxing and welcoming. We arrived late at night and had some issues with the airport transfer... More 

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, It is always a pleasure to read from you and I would like to thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed.... More 

Top Contributor
86 reviews 86 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 18, 2015

Stayed here for 10 days in March. Got off to a slightly bad start because we were put in a nice room but it was noisy from The Klub next door. We asked to move and they said they would sort it out next day. They did not move us the next day but did the day after. That was... More 

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Andrew, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service when needed. Glad to read that you enjoyed your stay with us, I remain at your... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 16, 2015

Very relaxing and welcoming environment. Moderate prices. Access to Zeytuna beach, 5 mins with the boat, 20 mins walking if you missed the boat. Food in breakfast is with good quality and there is a variety of stuff. The rooms are with good size and efficient space.

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Noha, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service when needed. Glad to read that you enjoyed your stay with us, I remain at your... More 

Groningen Province, The Netherlands
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 15, 2015

Like last year we found a very relaxing environnemt, good food and the most beautiful people we ever met. Of course some things could be better, but if you look for more than just being a guest in some hotel, you have to take a look in Sultan Bey and in el Gouna, There is friendship everywhere, there is how... More 

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, It is nice to hear from you and I would like to thank you for having taken the time share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them all a very useful tool to maintain or improve our customer service whenever it is... More 

Cairo, Egypt
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 9, 2015

Excellent level of service, relaxing atmosphere, and extremely polite team. The only concern was the house keeping, which needs to be enhanced. Ideal for who is looking for sun, beach, relaxation, and sea/desert activities/sports.

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Tamer, Thank you so much for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them all a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed your... More 

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