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Hotel Sultan Bey Resort

4.0 of 5 Kafr El Gouna, El Gouna, Egypt
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Hotel Sultan Bey Resort
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Hotel Sultan Bey Resort
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267 reviews from our community

Traveler rating
    110
    105
    35
    10
    7
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68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Redruth, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely lagoon view room - fully equipped. Great staff who couldn't do enough for us, location is downtown and near everything el Gouna including restaurants and bars. Pool was thankfully heated, breakfast was a fabulous buffet of all sorts of fresh foods. Have to add my husband and I have been staying here for years and have... More 

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mrs. Sally, It is nice to hear from you and I would like to thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them all a very useful tool to maintain or improve our customer service whenever... More 

Rugby
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here in November 2014 (disgraceful that it's taken me so long to write the review!!) and had a fabulous time. What a lovely, friendly and relaxing hotel. As a single traveller I was well looked after, all the staff were very friendly without being over familiar (sometimes an issue as a lone female), and, when another guest started... More 

Was this review helpful? Yes 4
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Sarah, It is lovely to hear from you and I would like to thank you very much for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The worst hotel you can stay in .... The rooms almost havs no facilities not even a shuttle bus... Beds are so hard with very tough mattresses .... Bathrooms aren't that clean ... No entertainment options and a normal buffet Never do it again

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Ahmed, Thank you for your time. All our guests' comments are of a high value to us, as we consider them all a very important tool to maintain or improve our customer service whenever it is necessary. Sorry to read that you are disappointed from our hotel, at the same I would like to inform you about the... More 

Egypt
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 21, 2015

if you like relax and quiet this a very good hotel also his location is the best ,near the downtown and also very close to zaytona beach (the best beach in el gouna), staff is friendly , room is clean, i enjoyed too much but it's not preferred for the kids (no kids area or kids club)

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Mostafa, Thank you for having reviewed our hotel on TripAdvisor. We really do appreciate the fact that you did take the time to share your experience at Sultan Bey Hotel online. All our guests' comments are of a high value, as we consider them all a very important tool to maintain or improve our customer service when needed... More 

Maroulas, Greece
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 15, 2015

Certainly one of the most lovely and small beautiful hotel of El Gouna but so boring !! No animation at all, even not a table tennis or a snooker !! If you do not want to go Bed at 9 pm, you have to go then to downtown for having a drink and some music. It's allowed to smoke in... More 

Was this review helpful? Yes 4
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Christian, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of high value to us, as we consider them all a very important tool to maintain or improve our customer service when needed. I would like to inform you that there is actually no animation... More 

Atyrau, Kazakhstan
Top Contributor
163 reviews 163 reviews
31 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed January 5, 2015

We stayed at Sultan Bey for three nights in late December. The grounds were nice with many gardens and flowering bushes and vines. The pool area was clean and well maintained although a bit cold, not uncommon given the season so it's not heated. The restaurant was average with a limited selection of beverages both alcoholic and non-alcoholic. The food... More 

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Jeff, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your stay with us, I remain... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

As a solo traveler in 8/13, Sultan Bey was an excellent get away from the busy streets of Cairo during the Morsi incident! Very safe, fun, and comfortable. I will return with my kids, as the grounds, pool, service, and short boat ride to the beach is all - perfect. Rooms were affordable and comfortable. The area surrounding the hotel... More 

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, Thank you so much for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you did enjoy your stay with us, I remain... More 

yorkshire england
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed December 1, 2014

Another fantastic holiday at our 2nd home.We have been coming here for over 12 years and it never fails to give you everything you require for a good holiday. You cannot fault this hotel in everything they do.You will not find a better welcome anywhere. From the room boys,waiters,beach boys,security,all make you feel so at home. It is a very... More 

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, It is lovely to hear from you and I would like to thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2014

Went with a friend as a lads holiday, for the value you could not fault it, cheap included breakfast, we had fresh towels every day, a nice balcony view which was nice to chill on at evenings, room was well worth it and would say by far that we had one of the best hotels, a nice pool at the... More 

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for having taken the time to review our hotel. All your comments are taken very seriously and we do use them in the framework of our quality assurance procedures. Glad that you were happy at our hotel, I stay at your entire disposal for any other question you may have and hope to see you soon... More 

London, United Kingdom
Top Contributor
62 reviews 62 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 17, 2014

Absolutely lovely small (150 rooms approx) hotel set on the banks o a lagoon in Downtown ElGouna. Fantastic location, hotel is set out in little courtyards and is lovely. Really nice pool area overlooking the lagoon, with regular boat shuttle to Zaytouna Island. Dining room and bar area are all lovely. Very well kept and spotelessly clean hotel. Rooms are... More 

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for your time. All our guests comments are of a high value to us, as we consider them a very important tool to maintain or improve our customer service if needed. Glad to read that you were happy at Sultan Bey Hotel, I stay at your entire disposal for any other question you may have and... More 

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Additional Information about Hotel Sultan Bey Resort

Address: Kafr El Gouna, El Gouna, Egypt
Location: Egypt > Red Sea and Sinai > El Gouna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Sultan Bey Resort 4*
Number of rooms: 115
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Also Known As:
Hotel Sultan Bey El Gouna
Hotel Style:
#1 Best Value Hotel in El Gouna
#5 On the Beach Hotel in El Gouna
#8 Romantic Hotel in El Gouna
#8 Luxury Hotel in El Gouna
#11 Family Hotel in El Gouna

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