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Hotel Sultan Bey Resort

Certificate of Excellence
Kafr El Gouna | El Gouna, El Gouna, Egypt
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Hotel Sultan Bey Resort
Best prices for: 1 room 1 guest
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Ranked #9 of 16 Hotels in El Gouna
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Caroline P Forrest, Australia
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294 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Forrest, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Sultan Bay for the second time this spring and thoroughly enjoyed it. It is a small hotel with stunning gardens, very well looked after, very clean and has very friendly and attentive staff. The food is delicious and varied. And best of all for cat lovers, there are friendly cats around for company. The hotel is... More 

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1 review
2 of 5 stars Reviewed 1 week ago

It was the worst experience ever. Bad service, unfriendly staff, no integrity, no honesty. Bad food.... more & more.. The room was supposed to b a deluxe one it was a pòoooooooooor one, a terrible one.

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Cairo, Egypt
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A great hotel :) This was my first visit to sultan Bey - i never regret choosing it . Friendly and professional staff - everyone is working to make you happy .. Great location, in the middle of Gouna where you are almost near to everywhere . I enjoyed so much the stay... Will definitely come back again..

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Ramy, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed your stay with us, I remain... More 

Egypt
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been invited to a dinner at the Sultan Bay by its nice GM Mr.Amged. I have been staying at Arena Inn but he wanted me to test the Sultan bay. It was a great dinner experience . The food is variable and of a very good quality.

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your stay, I remain at your entire disposal for... More 

Duiven, The Netherlands
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great 4 **** hotel, friendly staff, near the center of El Gouna only a stroll and you're there. Take a TUC-TUC during your stay and you can explore El Gouna very cheap. The manager( 5*****) and staff a really friendly and helpfull, the best of 40 holidays we made. Small pool but Zeytona Island is great and the free boat... More 

Was this review helpful? Yes 3
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your stay, I remain at your entire disposal for... More 

Manchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 26, 2015

1st visit to Sultans and was very impressed. We had a lovely room, with plenty of space and lovely view. The breakfast was very good, with lots of choice and very fresh. The only downside is people putting their towels on the sun beds early. I thought this practice had disappeared in the 80s.

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Amber, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them all a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your stay with... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

My second visit to Sultan Bey , clean , in the center of Elgouna where every place is just a walking distance where you can eat or do shopping , staff are professional and willing to help throughout the day with a smile, accessibilty to nearby lovely Zeitouna beach by shuttle boat where the boat and beach entrance are free... More 

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Sherif, I first of all would like to thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed... More 

Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 13, 2015

This was my fourth visit to Sultan Bey and it was fantastic as usual. Staff there are very nice and professional, always serving with a smile making us feel at home. The hotel is always clean and well maintained and the general vibe there is relaxing and chilled. The only thing i have a comment on is i wish their... More 

Was this review helpful? Yes 2
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Dina, I first of all would like to thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed... More 

London, United Kingdom
Top Contributor
67 reviews 67 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 8, 2015

This was my 11th visit to Egypt and 3rd to El Gouna, although my first stay at Sultan Bey. I did know the hotel and when I knew this holiday I would be travelling alone I knew exactly where I wanted to stay. I was not disappointed. Beautiful small and friendly hotel. All rooms have either lagoon or garden view,... More 

Was this review helpful? Yes 1
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, I first of all would like to thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary. Glad to read that you enjoyed your... More 

Phuket, Thailand
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 29, 2015

As I'm a single traveller so main factor if I want to choose a place to stay is for sure the room rate per night and this place is the answer. Located not too far from el gouna downtown so I can walk to center every day and night . The atmosphere overall was good . Have a lovely size... More 

Was this review helpful? Yes
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Sarah, Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them all a very useful tool to maintain or improve our customer service whenever it is needed. Glad to read that you enjoyed your time with us, I... More 

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