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All 16 El Gouna hotels

Hotel Sultan Bey Resort

4.0 of 5 Hotel   |   Kafr El Gouna, El Gouna, Egypt
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83%
Ranked #12 of 16 hotels in El Gouna
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Hala94 Egypt
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249 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Egypt
1 review
4 of 5 stars Reviewed yesterday NEW

I have enjoyed my stay in the hotel.. its cozy, clean and you feel like home.. food is good but could have been better; service is amazing and staff are friendly.. more care should be given to pool's cleanness.. I do recommend to stay while visiting gouna..

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1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel view, swimming pools, rooms, room service, and rates are very good ... food is reasonable quality and not really of the same quality of the hotel but all in all experience is very good and i recommend it for a good stay in Gouna

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1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel is cozy warming stuff is very friendly .., the food was great with many many varaities .. the sleep was DEEP no noise at all .. the heated swimming pool was great .. the lacking star is for limited sea activities but dont worry a shutlle boat is there to take you anywhere u want free of charge... More

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London, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We have stayed at the Sultan Bey for four weeks each year for the last 8 years. We have found there a consistency of food quality and service and the whole staff are so friendly and welcoming. Occasionally there are hiccups, as in any hotel, We have stayed in many 5* hotels around the world and all have had the... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guest, I first of all would like to thank you for having taken the time to post a comment on Trip Advisor. Your opinion is valuable and used to keep or improve our customer service whenever it is necessary. It seems we were able to meet your expectations, which makes me very happy. I would like to thank you... More

Cairo, Egypt
1 review
1 of 5 stars Reviewed 1 week ago

I stayed there for 3 nights last weekend. We booked the deluxe superior room. The room view was blocked by a huge tree. The room is not spacious enough. No mirror in the room; only in the bathroom. Lots of mosquitos. Staff is very unprofessional, they made us wait indefinitely for our room to be ready. The housekeeping person was... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Aly, I first of all would like to thank you for having taken the time to share you experience with us on online. Your opinion is very important to us and we take all your comments very seriously, as we consider them a very useful tool to keep or improve our customer service whenever it is needed. I... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Cosy hotel, simple, clean. Great scenery from the rooms on the lagoon. Close to downtown. You get great value for your money. Good variety of foods in breakfast and dinner. Great team ( restaurant, pool/beach boy, reception) good variety of tv channels from different countries

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Perfect place for relaxation Quiet place, nice pool Beach not very well established but its ok as the small heated pool is perfect Try snorckling full day trips .. Fantastic Gouna is a very nice place Many places around hotel for good food you dont have to eat in hotel

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Ahmed, Thank you for having taken the time to share your experience at our hotel online. We do appreciate all your comments, as we consider them a very important tool to keep or improve our customer service whenever it is necessary. Looking forward to be able welcoming you soon again in Sultan Bey, we stay at your entire... More

luxor
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a good position if you want to be near dowtown rather than the marina.The rooms are spacious but a bit tired, no toiletries as such...soap in a dispenser, shower cap.We had problems with the aircon so did not get much sleep in the 4 days we were there. Room boy didnt come until the afternoon so... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Madam, Thank you for having taken the time to share your experience at our hotel online. All our guests comments are of a high value, as we consider them an important tool to keep or improve our customer service whenever it is needed. I am sorry to read about your little sleeping hours but it would have been greatly... More

El Gouna, Red Sea, Egypt
Contributor
19 reviews 19 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have lived in El Gouna for ten years and with my brother visiting for the first time I was anxious he enjoyed his visit. He chose the Sultan Bey for it's convenient location and preferring a smaller more personal hotel. He had a beautiful 1st floor room with views over the pool and lagoon. The rooms are basic with... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Georgina, Thank you for having taken the time to share your brother's experience at Sultan Bey online. All our guests' comments are of a high value for us, as we consider them as a very helpful tool to maintain our quality standards or improve them whenever it is necessary. It seems that we were able to meet your brother's... More

Isle of Bute, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 1, 2014

I stayed here for just a couple of nights bed and breakfast. Beautiful and peaceful location and yet close to everything that El Gouna has to offer. Small beach and the most superb little heated pool that I have ever stepped into. Perfect temperature with no need to pause before immersing the Crown Jewels. Breakfast was plentiful and well presented,... More

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vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Tim, Thank you very much for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. It seems that we were able to meet your expectations, which makes us all happy, as all our guests' satisfaction is our priority. On behalf of the whole team, I would like to thank you once again for your... More

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Additional Information about Hotel Sultan Bey Resort

Also Known As:
Hotel Sultan Bey El Gouna
Hotel Sultan Bey
Sultan Bey
Address: Kafr El Gouna, El Gouna, Egypt
Location: Egypt > Red Sea and Sinai > El Gouna
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 On the Beach Hotel in El Gouna
#8 Luxury Hotel in El Gouna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Sultan Bey Resort 4*
Official Description (provided by the hotel):
Sultan Bey is a labyrinth of alleyways, courtyards and domes spreading from the shores of the turquoise lagoons to the heart of Downtown Kafr El Gouna. This 4-star hotel prides itself on providing its guests with services of the highest standard in intimate surroundings. Beautifully decorated rooms enjoy balconies or terraces with views of the lagoonor central courtyard.The hotel provides 115 rooms, standard room with garden or Piazza view and superior rooms with lagoon and/or pool view. Several restaurants and bars are spread over the property, one on Zeytouna Beach Island which is easily accessed with a short Shuttle boat ride to enjoy the open sea. Some chairs and umbrellas are also available on the lagoon beach.Swimming pool and some sport activities are organised in the hotel. ... more   less 
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