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Sheraton Miramar Resort El Gouna

Certificate of Excellence
Red Sea, El Gouna, Egypt
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Sheraton Miramar Resort El Gouna
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Sheraton Miramar Resort El Gouna
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1,506 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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Toronto, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 days ago NEW

This is our third time to come to Gouna, we went to Sheraton for our anniversary as soon as we walked into our room we called the Movenpick and left the next day. The furniture is really old, the room and bathroom smells bad, and the rules of what people can wear in the swimming pool are not followed or... More 

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear JoujouRM, Thank you for choosing to stay with Sheraton Miramar Resort and taking the time to share your experience as a guest at the Sheraton Miramar Resort ElGouna It is regrettable that your overall stay was average with us owing to factors like Furniture and service and that was not recovered during your stay. Please to accept our depest... More 

Calgary, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

Very bad service, terrible food quality, rude staff My room hadn't been cleaned and towels hasn't changed for 48 hours and they were not going to until I called the room service complaining. You will wait for ever to have a respond, waitress will ignore you all the time. Very expensive and terrible food quality, had the dinner there in... More 

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear marwamady, Thank you very much for taking the time to write a Trip Advisor review outlining your recent stay in our hotel. Your review has been very constructive and helpful. We do apologize for the inconveniencing encounters. It is regrettable that your stay. I look forward to your next visit so that you can notice the difference for the... More 

Cairo, Egypt
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

A short vacation with my wife and baby for 3 nights. It was an excellent choice, hotel is well located, very clean. Beach front rooms are the best. My only concern was the breakfast set-up and variety, not a 5-stars hotel breakfast compared with other ones I have also stayed at previously in Gouna....

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Htsh, Thank you for your comment on TripAdvisor. It was our pleasure being service of you. We take your feedback regarding our breakfast as opportunity to increase our standard. We are looking forward to welcome you and your family once again at Sheraton Miramar. Thank you and best regards, Omar Younis Hotel Management More 

Gerrards Cross, United Kingdom
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited the restaurant last night for dine around meal. Service was slow, kids running around like crazy things and just lacked atmosphere! Food was ok but not amazing but for the price can't complain. Preferred my hotel and glad didn't stay at the Sheraton.

Was this review helpful? Yes 1
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear caroline1054, thank you for your review. We are sorry for any inconvenience that might your visit at our Restaurant has caused to you. Please to be ensured, that it is our highes priority to satisfy our own same as our outsider guest. We will take your comment as oppotunity to improve ourselves. Once again thank you for your review.... More 

Cairo, Egypt
1 review
5 of 5 stars Reviewed 2 weeks ago

We spent 6 nights at the Sheraton Miramar El Gouna. The staff were very attentive and friendly. Recommend the beach front rooms, taking a snokelling or diving trip and trying your hand at kite surfing. The spa is wonderful and the food was very good. Hotel of this calibre should provide free wifi in the rooms.

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Mark W, Thank you very much for taking the time to write a Trip Advisor review outlining your recent stay in our hotel. Thank you for choosing to stay at Sheraton Miramar Resort EL Gouna and look forward to another opportunity of being of service to you. Thank you, Omar Younis Hotel Management More 

Luxor, Egypt
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good hotel to relax, with very good breakfast buffet, varities of restaurants & activities to practice, the decision to visit el Gouna wouldn't be wise if went to other place than Sheraton Miramar

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear ahmedSaleh12, We are very glad to hear that we are your favorite Hotel in El Gouna and would like to thank you for your good review. We are looking forward to welcoming you again in our little paradise. Best regards Omar Younis Hotel Management More 

Cairo, Egypt
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As usual spending few nights in an amazing hotel with its clean big rooms excellent service amazing beaches friendly welcoming staff and excellent food The whole atmosphere makes me feel that this my own place I love this hotel and all staff working. I always encourage my friends and colleagues To stay in it cause it usually exceeds my expectations

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Nevine Y, Thanks a lot for your great respons. Reviews like yours makes our job 100% worthwhile as positive news and comments. We will share your feedback with the employees and mangement and hope to welcome you again soon. Thank you, Omar Younis Hotel Management More 

Mississauga, Canada
5 of 5 stars Reviewed 2 weeks ago

Ben there for more than I can remember, first time being 2001 still always charming and cozy. The staff are very friendly they even know guests by their names, the food is very tasty and diversified. Rooms are very clean and neat, the royal sweet a two level family sweet overlooking the sea is as relaxing as it might get.... More 

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Shady_Tadross, Thank you for your great review. We are very pleased to hear that we meet your expectation for over 14 years and several stays. It would be our pleasure to welcome you and your family over and over again at our property. Thank you Omar Younis Hotel Management More 

Munich, Germany
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a nice week there. The hotel wasn`t occupied completely. Thus it was quiet an we could relax. The surrounding was beautiful. Our room was very big and clean. The buffet was ok, could be better.

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Hi Julia K , We are pleased to read your kind response about our hotel and are happy that you enjoyed the stay in our Sheraton Miramar Resort EL Gouna. we are looking forward to welcoming you again ;-) Thank you Omar Younis Hotel Management More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

been here before with kids now as couple and not disappointed. Our last visit was 6 years ago, pre revolution. Hotel and staff just as good as always. Accomodation and food excellent. We are already planning to come back next year!!

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Hi Monica V , thank you for taking the time to write a feedback on TripAdvisor after your stay in our resort. We are happy to read, that you have enjoyed your vacation . We hope to welcome you soon again and send you our best wishes. Thank you Omar Younis Hotel Management More 

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