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Sheraton Miramar Resort El Gouna

Certificate of Excellence
Red Sea, El Gouna, Egypt
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Sheraton Miramar Resort El Gouna
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Ranked #2 of 16 Hotels in El Gouna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Pete W London, United Kingdom
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1,403 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was a great find. Classy but not pretentious. Rooms were fantastic, a nice size with a private balcony complete with sun loungers on. There are plenty of beach areas to relax and be away from the crowds. Perfectly set between the marina and downtown. We will return soon

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Pete W , Thank you for writing such a positive Trip Advisor review regarding your stay at the hotel. We are delighted to read such encouraging comments and to know that you enjoyed your stay as our guest. Reviews like yours is what makes our job 100% worthwhile as positive news and comments Once again thank you for your... More 

Utrecht Province, The Netherlands
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a great and relaxed holiday at the Sheraton in El Gouna. Super for charging up, good service and lovely food (buffet as well as restaurant orient 1001). We are definitely coming back again. Don't expect to much excitement in El Gouna, however that is exactly what we came for. Sheraton for sure is the best hotel in town.... More 

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Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Annaenraoul, thank you for taking the time to write a feedback on TripAdvisor after your stay in our resort. We are happy to read, that you have enjoyed your vacation and especially highlight the fitness center, sauna, heated swimming pool, walking through the gardens and the beach area and enjoyed the good service We hope to welcome you soon... More 

Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have to say I'm a bit baffled by people saying that the staff are unhelpful. I've stayed in loads of hotels and can honestly say these guys are the most attentive and friendly I've ever encountered. It's a beautiful complex in an ideal location on the beach. A few tips though - You want to be on the beach... More 

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Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Adler4879 Thank you for your nice comments and for taking time to write such an extensive feedback. We are pleased to read your kind response about our hotel and that you had a great stay at our Resort. Furthermore we apologize that the staff are unhelpful and the internet service . We are on the way to have our... More 

Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Came here after staying a week in luxor. The hotel is huge ! as was our bedroom with walking in the wardrobe. Great choices for places to eat and the food lovely too. Lots of activities can booked from the hotel and I would highly recommend the snorkelling. The only slight drawback is that the staff are very eager to... More 

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Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear lynniev84 , Thank you very much for taking the time to write a Trip Advisor review outlining your recent stay in our hotel. Your review has been very constructive and helpful. Thank you for choosing to stay at Sheraton Miramar Resort EL Gouna and look forward to another opportunity of being of service to you. Warm regards, Omar Younis... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Best hotel. Verry good service and food especially on the relaxation beach by Mohammed Eid. The best coffe made by himself. For my birthday there was a surprise cake in the room. Sheraton Miramar is the best hotel in El Gouna. The several beaches are verry clean. On all the beaches are good beds with parasols so you can sit... More 

Was this review helpful? Yes 1
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Many thanks for your review on TripAdvisor lobbes60 , We are delighted to read that you have truly enjoyed your days at our paradise and you were satisfied with the overall provided service Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to the Sheraton Miramar... More 

Zurich, Switzerland
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is huge - the entire resort is beautifully created and added on top of the laguna. The rooms are comfortable, however the lack of privacy is major. We had a room some 10 minutes from the reception away, we had, in the beginning, trouble finding our way back to the room. The room itself was alright, nothing spectacular,... More 

Was this review helpful? Yes 1
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear WildChild808 Thank you for your comment about your last stay at Sheraton Miramar Resort El Gouna, we appreciate receiving your comments as this is an invaluable tool in our continuous efforts to upgrade our services and facilities. The mentioned issue have been addressed to the concerning department and all the necessary will be taken because guest satisfaction is our... More 

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Comming fom a hotel in Luxor of the same price we expeced more. This hotel is so impersonal. It is ok but not more. The food is not special enough. There is a big choise but no refinement. Our room on 2nd floor is nicely decorated but endlessly far from everything. I would definitely look for a hotel with more... More 

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Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Hilda V, Thank you for choosing to stay with Sheraton Miramar Resort and taking the time to share your experience as a guest at the Sheraton Miramar Resort El Gouna It is regrettable that your overall stay was average with us owing to factors like hotel impersonal , food is not special enough and no WIFI . I am... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I have been unable to add these same comments to the Sheraton Miramar/ElGouna website which is a shame. We had the BEST experience at the Sheraton, El Gouna (February 9th-16th 2015) and would like to identify the following utterly brilliant staff: Ahmed (gym instructor & inspirational water aerobics enthusiast), Bahaa for his superb reflexology (and the fish), Blanka for her... More 

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Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Many thanks for your review on TripAdvisor HenonHols , We are delighted to read that you have truly enjoyed your days at our paradise and you were satisfied with the overall provided service Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to the Sheraton Miramar... More 

Leiden, The Netherlands
1 review
5 of 5 stars Reviewed 1 week ago

In short, a suberb holiday in a lovely resort. The hotel is situated in a lovely landscaped garden, creating a romantic environment in particular at sunset. The seafront beach is well kept by very friendly Nadi who greets you every day with a big smile en helps you get settled with the beachchairs and towels. The buffet of the main... More 

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Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Derk K, thank you for taking the time to write a feedback on TripAdvisor after your stay in our resort. We are happy to read, that you have enjoyed your vacation and especially highlight the Oriental and Italian food , and helpful staff especially Nadi . We hope to welcome you soon again and send you our best wishes.... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was in hollydays at sheraton Miramar during ten days febr/march 2015 Weather was perfect 28° And i would like to recommend this hotel Because all staff are very pleasant and have a big hospitality Special Thanks to Peter to have made all our breakfast time a so magique moment Thank you Nabil ( service restorant) for your kindness and... More 

Was this review helpful? Yes
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Many thanks for your review on TripAdvisor Severinedecorse , We are delighted to read that you have truly enjoyed your 10 days at our paradise and you were satisfied with the overall provided service Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to the Sheraton... More 

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