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All 16 El Gouna hotels

Sheraton Miramar Resort El Gouna

5.0 of 5 Resort   |   Red Sea, El Gouna, Egypt
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Ranked #2 of 16 hotels in El Gouna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Nermine K
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1,248 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

I came on july 19th and spent a night at the hotel. Room location was excellent, service at the pool was timely and the front desk team were so friendly. Everything was so perfect i m trying my best to come back sometime during september hope it works. Thank u sheraton miramar team 😊

Was this review helpful? Yes
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Nermine K, Thank you very much for your review, we are happy to learn that we were able to provide you with an enjoyable holiday. Let us know once you book for September. Best Regards, Hamdy Khalaf Hotel Management More

sint katelijne waver
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Such a shame people tell other people not to go to Egypt because it is not save! For the 25th time we visited Sheraton Miramar in El Gouna and it was as good as ever. Still a nice, quiet place. Day or night, you can easily walk in the streets all by yourself. The hotel has a nice atmosphere, beautiful... More

Was this review helpful? Yes
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear nadinedebie, Thank you very much for your review. It was pleasure meeting you with the family at Sheraton Miramar for the 25th stay, and we all look forward to welcome you back home. Best Regards, Hamdy Khalaf Hotel Management More

Krakow, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

we've been in sheraton miramar for 3 weeks in january 2013, we really enjoyed stay there. Staff was friendly , with General Manager Mr Islam Mahrous giving personal touch and overlooking everything the guests needed. Rooms are a bit outdated but still they are one of the best You can get in Egypt- The only better i know in Egypt... More

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Cairo, Egypt
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

It was great. It was there long time ago (October 2010) but I am writing this to help my friends. Don’t miss the seafood open Buffet on Saturdays. Very nice atmosphere. There is a lot of privacy. The hospitality is excellent.

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HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Dr_Elghamry, Thank you very much for posting your stay review on tripadvisor even if it was 4 years ago, and I am happy to know that we make your honeymoon memorable. In regards to seafood night, this not any more available , we have changed this night with different theme night called catch & cut, and hopefully you will... More

Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my third time in Gouna, my second in Sheraton Miramar and if you scroll down a few reviews you'd find me raving about it back in November 2012. I was looking forward to this trip and writing an even better review at the end of it, but sadly that wont be the case. Here is a detailed step... More

Was this review helpful? Yes 3
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear RaneimRashid, Thank you very much for your feedback, I am very happy that we were able to meet your expectations in regards to service recovery and I would like to let you know that all your concerns are taken care of and we look forward to your next stay in the Winter and by then we will make sure... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

No rules in the swimming pool (people go swimming wearing normal clothes –jeans and cotton shirts!!, Maids wz kids in the pool in normal clothes ... etc.). Room service is a disaster (one hour to receive 3 slices of white cheese and 2 loafs of bread. Unprofessional although I was putting (don’t disturb sign) the guy kept knocking on the... More

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HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear sameh s, Thank you very much for your feedback, we regret that we were able to meet your expectations, please accept my sincere apology for not being able to do so. All your concerns are considered for future improvements and an immediate actions already took place. Best Regards, Hamdy Khalaf Hotel Management More

Cairo, Egypt
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very poor cleaning standard Breakfast buffet badly maintained and unclean Floor dirty Water glasses used Service slow and unprofessional Generally our experience was bad maybe related to high season but not planning to come back

Was this review helpful? Yes 1
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Norawahby, Thank you for writing about us on tripadvisor, I understand from your review that you didn’t enjoy your stay with us, therefore please accept my sincere apology for not being able to meet your expectations. Looking forward to welcome you back soon Best Regards, Hamdy Khalaf Hotel Management More

No
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Terrible place for a vacation, rooms full of insects and the workers are lazy. The "high-speed internet" is 0.65MB/s. The food is expensive and sucks. Although the hotel is five stars but I dont recommend this place for anyone.

Was this review helpful? Yes 1
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Annonymous1011, Thank you very much for your feedback, and please accept my sincere apology on behalf of all associates at the hotel for not being able to meet your expectations. Best Regards, Hamdy Khalaf Hotel Management More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very terrible service and lack of hospitality. Rooms are not clean, a lot of insects in the room, very slow room service, the pool is also not clean and only 155 cm deep, bad food, was also very unpleasantly surprised by the beach and overall facilities are subpar.

Was this review helpful? Yes 2
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Sarah N, Thank you very much for your comments. we learn that we were not able to meet your expectations. We will consider your feedback for future service improvements and we look forward to welcome you back soon and hopefully by then we will be able to provide you with an enjoyable holiday. Best Regards, Hamdy Khalaf Hotel Management More

Cairo, Egypt
Top Contributor
88 reviews 88 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I enjoyed so much my stay at Sheraton Miramar .. It is really a good place for vacation and relaxation .. The hotel is huge .. vast .. built on the nubian traditional style .. rooms are distributed on a huge surface on 2 floors .. every section has a pleasant color (on the nubian custom) varying from red to... More

Was this review helpful? Yes 3
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review

Dear Dr W G, Thank you very much for your detailed review on tripadvisor and I am very happy to learn that we were able to provide you with an enjoyable holiday. Our guest are very much interested in the design of the hotel and the facilities provided at the destination in order to let guests enjoy their vacation. Looking... More

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Additional Information about Sheraton Miramar Resort El Gouna

Address: Red Sea, El Gouna, Egypt
Location: Egypt > Red Sea and Sinai > El Gouna
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Miramar Resort El Gouna 5*
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Also Known As:
Sheraton Miramar Hotel El Gouna
Sheraton El Gouna
Sheraton Miramar El Gouna

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in El Gouna #1 Luxury Hotel in El Gouna #1 On the Beach Hotel in El Gouna #2 Family Hotel in El Gouna #2 Romantic Hotel in El Gouna
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Number of rooms
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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