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Finch Bay Eco Hotel

3.5 of 5 Barrio Punta Estrada, Puerto Ayora, Ecuador
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Finch Bay Eco Hotel
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Finch Bay Eco Hotel
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550 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Carolina
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed her for 4 days and we thought the location was great and the food and service were very good. There were WAY too many kids. We could hear the children next door to us crying at all hours as well as every step they took. I would not recommend this place for a quiet couples'... More 

Was this review helpful? Yes 2
Xavier B, General Manager at Finch Bay Eco Hotel, responded to this review

Dear Guest, Thank you very much for writing your review, for coming to the Galapagos Islands and for staying with us, it is very nice to read your comments about our location, food and service, we are glad to know you liked it all and we hope your whole experience was great. Regarding your comments about the children and families... More 

Sugar Land, Texas
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here with a tour group so even though we did not stay here by choice, upon arrival, we were very glad this was our hotel. Yes, it takes a little work to get there - first you fly onto a small island. Then you take a boat for a short ride to Santa Cruz, then travel by bus... More 

Was this review helpful? Yes 1
Xavier B, General Manager at Finch Bay Eco Hotel, responded to this review

Dear Guest, Thank you very much for your lovely review, thank you for sharing your Galapagos experience with us and other travelers, we are very happy to know you enjoyed your holidays and we look forward to see you again. Warm regards, Xavier Burbano de Lara T. More 

Westchester, NY
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

Finch Bay is a good 10-minute walk from their own pier which is another 10-minute boat ride from the Puerto Ayora pier. This is fine if you enjoy walking and taking the hotel's water taxis which are always available if you ask at the front desk but must be summoned by phone from Puerto Ayora unless you pay for the... More 

Was this review helpful? Yes
Xavier B, General Manager at Finch Bay Eco Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write a review, all your comments and feedback are welcome. Our location is a blessing, the 10-minute walk from the hotel to the pier is along a brackish lagoon system full of mangroves: red, black , white and button mangroves -perfect place for bird´s nests- and a white sandy... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We wanted to spend one night in Puerto Ayora after an eight day cruise on the Athala II. Based on the good reviews (and non-availability of Angermeyer), we picked Finch Bay. What was supposed to be a day of relaxation after the cruise transpired to be a catalogue of failings and disappointments. We paid in total 120 USD for transfer... More 

Was this review helpful? Yes 1
Xavier B, General Manager at Finch Bay Eco Hotel, responded to this review

Dear Guest, Thank you very much for writing a review about your experience, we take all your comments and feedback seriously, we want to improve all our services constantly, we are very sorry for all the mistakes we have made during your short stay and we already got in touch with you offering our sincere apologies. We really hope your... More 

Copenhagen Region, Denmark
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

December 2014 We (the grandfather (me), two grandchildren at 13 and 15, and their parents) stayed at the Finch Bay Eco Hotel on Santa Cruz in December 2014. We would like to share our experience with people who plan to go to the Galápagos: The hotel is exceptional fine. The facilities are very good and clean – and I think... More 

Was this review helpful? Yes 3
Xavier B, General Manager at Finch Bay Eco Hotel, responded to this review

Dear Guest, Thank you very much for coming to Galapagos and choosing Finch Bay Hotel for your stay, it has been a pleasure to meet you and your family, we love to know you had a unique experience, thank you for sharing it with us and other travelers. We miss the magician so much!!! Kind regards Xavier Burbano de Lara... More 

New Haven, Connecticut
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter and I visited this hotel on their 7 night/8 day package. Very well priced for what you receive as everything in the Galapagos is expensive. The room was clean and bright and the bed very comfortable. The room service kept the room very clean with daily turn down service. Pool was beautiful, pool bar staff very friendly. Very... More 

Was this review helpful? Yes 5
Xavier B, General Manager at Finch Bay Eco Hotel, responded to this review

Dear Guest, Thank you very much for your lovely review and thank you for coming to Galapagos, we are delighted to know you had such a wonderful time with your daughter and we look forward to see you both again, you will be welcome back anytime. Thank you very much for your feedback, we will have a very nice and... More 

Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing location, great staff, clean rooms. The food was EXCEPTIONAL. everyone working in the hotel did everything to make our stay memorable. If you are visiting The Galapagos Islands this is the hotel to stay. We are planning to go back next year with family and friends.

Was this review helpful? Yes
Xavier B, General Manager at Finch Bay Eco Hotel, responded to this review

Dear Guest, Thank you very much for your review, we love to know you had a wonderful time in the Galapagos Islands, thank you for staying with us. We will be waiting for you, your friends & family. Kind regards Xavier Burbano de Lara T. More 

Weybridge, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 16, 2014

Mixed feelings I'm afraid. The location is fabulous and the hotel is worth going to just for that. We were in a garden room which was small, though comfortable and fine for us. The service was OK [some very good staff members] and the food overpriced and not great. The exception to this was breakfast which was very good and... More 

Was this review helpful? Yes 5
Xavier B, General Manager at Finch Bay Eco Hotel, responded to this review

Dear Guest, Thank you very much for your review and feedback, all your comments are welcome and very important for us to improve our service and attitude, i am sorry you have mixed feelings but i am very happy to know you had a nice time in town, i really hope your general experience in the Galapagos Islands was great!... More 

Anacortes, Washington, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2014

Our recent 8 day stay at Finch Bay Hotel was excellent. The staff are highly professional customer service experts who ensure every detail of our stay was attended to. The bar service is a delight and the meals are all delicious fine cuisine thanks to their highly classically trained food and beverage staff. My husband got Travelers Intestinal Illness our... More 

Was this review helpful? Yes 2
Xavier B, General Manager at Finch Bay Eco Hotel, responded to this review

Dear Guest, Thank you very much for your review, we are very happy to know you had an excellent experience at Finch Bay, we look forward to meet you again and be able to serve you with Love. Warm regards Xavier Burbano de Lara T. More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 11, 2014

Aside from a few small issues (one unhelpful front desk member), this stay was fantastic. Incredibly good breakfast. More than substantial room. Gorgeous facilities. A step above anything else we saw in the Galapagos. Enjoyed a very good dinner at the hotel as well. Tito in particular was exceptional in suggesting some last minute ideas for itinerary changes. The hotel... More 

Was this review helpful? Yes 3
Xavier B, General Manager at Finch Bay Eco Hotel, responded to this review

Dear Guest, Thank you very much for your review and for your feedback, i apologize with you if one of our front desk members was not helpful enough, sometimes we are not aware about our duty which is to give our best everyday. The prices of our day yatch excursions are more expensive than others, yes, the main reason for... More 

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Additional Information about Finch Bay Eco Hotel

Address: Barrio Punta Estrada, Puerto Ayora, Ecuador
Phone Number:
Location: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Finch Bay Eco Hotel 3.5*
Number of rooms: 27
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Also Known As:
Hotel Finch Bay Eco
Finch Bay Eco Puerto Ayora
Finch Bay Eco Hotel Galapagos Islands/Puerto Ayora, Santa Cruz

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