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Royal Palm Hotel Galapagos

Travelers' Choice award winner
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Km. 18 Via Puerto Ayora-Baltra Isla Santa Cruz | Galapagos, Ecuador (Formerly Royal Palm Resort Hotel)
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Best prices for: 1 room 1 guest
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Royal Palm Hotel Galapagos
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Royal Palm Hotel Galapagos
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128 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 19, 2015

If you are looking for the best hotel with the closest proximity to nature at its best try the royal palm hotel. the only reason we can not give it a excellent is the main reason you come to this island, the wildlife. because you can not use insecticides the insects run wild and they do find a way to... More 

Was this review helpful? Yes 1
decontagg, General Manager at Royal Palm Hotel Galapagos, responded to this review

Dear Guest, Thank you very much for your comment, we are delighted that we made you feel at home, and that your Galapagos experience was memorable, We hope to see you in a near future, Warm Regards from the Galapagos Highlands, The Royal Palm Team!! More 

New York City, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 18, 2015

My wife and I just returned from our 12 day stay at the Royal Palm Hotel in the Galapagos Islands. We had planned this trip for my birthday since December and worked closely with them in planning our stay and tours. They responded immediately; more so than other tours operators or hotels that I had contacted as well. The service... More 

Was this review helpful? Yes 1
decontagg, General Manager at Royal Palm Hotel Galapagos, responded to this review

Dear Guest, Thank you for your comment, we are delighted that we made your Birthday and Galapagos Experience Memorable. We hope you had a great trip back home, ant that we will see you in a near future, Warm Regards from the Galapagos Highlands, The Royal Palm Team! More 

Rutherford, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

I wish I could stay at least 2 nights! This is the perfect espacade after a cruise in the Galapagos islands. If you want peace and relax, this is the option! big rooms, big bathrooms, wonderful gardens and pool. Nice stay!

Was this review helpful? Yes 1
decontagg, General Manager at Royal Palm Hotel Galapagos, responded to this review

Dear Guest, Thank you for your comment and thank you for choosing Royal Palm to relax after your Galapagos Cruise Adventure, We hope to see you again in a near future, Warm Regards from the Galapagos Highlands, The Royal Palm Team! More 

California
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 3, 2015

Just got back from a four night stay at Royal Palms and I was very pleased. It looks like there are really only two great options for top properties on Santa Cruz, Finch Bay and Royal Palms. I was a little nervous about booking but it turned out to be a great option. Though it is away from the the... More 

Was this review helpful? Yes 1
decontagg, General Manager at Royal Palm Hotel Galapagos, responded to this review

Dear Guest, Thank you for your comment, we are delighted that you enjoyed your Highland Experience at Royal Palm and that we were able to be the perfect compliment to your Galapagos Adventure, We hope to see you on a near future, Warm Regards form the Galapagos Highlands, The Royal Palm Team! More 

Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 20, 2015

I left Royal Palm hotel in Galapagos after spending 9 days on that fantastic island. I had a freshly renovated villa that was nice. I had 9 full days with diving and islands tours booked in advance through hotel ( you need to plan everything before your arrival because everything is so busy ). Hotel staff was nice and small... More 

Was this review helpful? Yes 3
decontagg, General Manager at Royal Palm Hotel Galapagos, responded to this review

Dear Guest, Thank you for your comment, we are delighted that we were able to make you feel at Home, We enjoyed to have you as our guest and that you were able to experience our efforts to personalize and be flexible to enhance our guests experience, We hope to see you in a near future, Warm Regards from the... More 

Brooklyn, New York
Level Contributor
217 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed March 3, 2015

I am settling on 4 stars for this luxurious hotel and I will be glad to explain why. After much anticipation - an all-inclusive 3 night/4 day package for just over $1000/per night - initially I had some major setbacks but subsequently they were rectified therefore I can honestly say had the issues not occurred, I would have given them... More 

Was this review helpful? Yes 1
decontagg, General Manager at Royal Palm Hotel Galapagos, responded to this review

Dear Guest, Thank you for your comment, and as well thank you for your prompt feedback that allow us to deal with any issues in time, we apologize for any inconveniences. We are glad that your Galapagos Experience was memorable and that we were able to make you feel at home. We hope that you can visit us again in... More 

Atlantic Highlands, New Jersey
1 review
5 of 5 stars Reviewed February 28, 2015

I can not say enough good things about this resort. My new husband and I spent our honeymoon at the Royal Palm and I have never been treated this nicely before. The grounds were beautiful and very clean. The staff was very helpful and personal. They knew us by name and they also knew our itinerary better than we did.... More 

Was this review helpful? Yes
decontagg, General Manager at Royal Palm Hotel Galapagos, responded to this review

Dear Guest, Thank you for your comment, and for choosing Royal Palm and Galapagos as your Honey Moon destination!! We are delighted that we were able to make you feel at Home and that you enjoyed your Galapagos Experience!! Hope to see you on a near future, Warm Regards form the Galapagos Highlands, The Royal Palm Team!! More 

Charlottesville, Virginia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 27, 2015

A quiet getaway in the highlands after busy days in the heat, ocean and beaches exploring marine life and playing tourist The staff was phenomenal, on site lava caverns, delicious food, perfect suggestions for how to make the most of our time in this amazing and unique environment. All arrangements were made for us including the hotel manager arranging rescheduling... More 

Was this review helpful? Yes 4
decontagg, General Manager at Royal Palm Hotel Galapagos, responded to this review

Dear Guest, Thank you for your wonderful comments; we were delighted that we made you feel at home. We are glad that you enjoyed all the planned tours and activities we were able to arrange for you, and the peaceful getaway that the Galapagos Highlands offers opposed to the hustle and bustle of busy Puerto Ayora. We look forward to... More 

Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 20, 2015

I just got back from a 5 day stay at the Royal Palms Hotel in Santa Cruz and it was one of the best hotel experiences i have ever had. The villas were BEAUTIFUL (and an amazing surprise because we thought we were getting a single room!) the food was excellent, all the service was incredible and it was such... More 

Was this review helpful? Yes 5
decontagg, General Manager at Royal Palm Hotel Galapagos, responded to this review

Dear Guest, Thank you very much for your comment; we are delighted that we were able to make you feel at home up to the point you added a night to your stay. We hope you had a safe journey back home and that you are able to plan and come and visit us again in a near future. Warm... More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

My husband and I had a quiet romantic wedding at the Royal Palm Resort- I couldn't rate it high enough!! Everyone there was absolutely charming and helpful. The villa we stayed in was sleek, spacious and super clean-also the furthest one in back so that our view was only of the island's lush green foliage. We had our own hot... More 

Was this review helpful? Yes 3
decontagg, General Manager at Royal Palm Hotel Galapagos, responded to this review

Dear Guest, Thank you for choosing Royal Palm to celebrate such an important date, we are delighted that we contributed to making it memorable. For us it was a pleasure to have you as appreciative guests that were able to enjoy the whole Highland Experience the Royal Palm way, We hope to see you in the near future, Warm Regards... More 

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