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Hotel Castro

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Los Colonos Barrios Las Ninfas, 200350, Ecuador
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1 room 1 guest
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Hotel Castro
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25 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
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    (25)
  • Mar-May only
    (8)
  • Jun-Aug only
    (7)
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    (8)
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Saint Louis, Missouri
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 8, 2015

Rooms are fine....don't expect a Hilton hotel....this is the Galapagos Islands...No hair dryers in the rooms but you can borrow one....Staff very friendly and helpful..., no English spoken except for a few words .....Sketchy WIFI....however we had room #3 not such a nice room but the WIFI worked great so we chose to keep the room instead of moving to... More 

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hotelcastro2014, Director de Relaciones Públicas at Hotel Castro, responded to this review

Dear guest, Thank you for review. Best Regards, Hotel Castro Galapagos More 

Omaha
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 5, 2015

I read the reviews for this hotel before we went, since this was the one selected for the tour we were on. It is not a US hotel, but more similar to those in Europe. I was later told that it was the first hotel in Puerto Ayero. It's not fancy at all, but it was clean, with very friendly... More 

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Philadelphia, Pennsylvania
Level Contributor
4 reviews
3 of 5 stars Reviewed May 4, 2015

The hotel itself wasn't particularly nice and had among the worst breakfasts I've had in Ecuador. However, the receptionists were extremely friendly and even helped us move rooms when my mom had a gecko-induced panic attack. The location was extremely convenient as well. However, the hotel wasn't nearly worth the price for its level of accommodation.

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hotelcastro2014, Gerente at Hotel Castro, responded to this review
Google Translation

Estimada, Muchas Gracias por tomarse su valioso tiempo para dejar sus comentarios de nuestro Hotel. Lamentamos el susto de su... More 

Chicago, Illinois
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 12, 2015

I booked this hotel thought Hostelworld.com. I paid a deposit and I supposed to paid the rest at the hotel. When we arrived it looked old and a horrible smell came from the bathroom, the beds were hard like rocks. Breakfast was horrible and the pool was green and gross. When I requested check out, the girl at the front... More 

Was this review helpful? Yes 4
hotelcastro2014, General Manager at Hotel Castro, responded to this review
Google Translation

Estimada Tanya, Gracias por dejar su punto de vista acerca de nuestro Hotel a nombre de todos le damos las... More 

Travelers are raving about these Santa Cruz hotels

New York City, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 22, 2015 via mobile

The hotel is 1 block from the dock where you catch boats to all you water trip & adventures, close to all the action, resturants, shops and grocery store. For the price this is a good hotel with warm water most of the time but sometimes the hot water knob was cold & the cold was hot so play with... More 

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New York City, New York
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 11, 2015

The beds are like sleeping on a rock with a sheet on top of it. There was no hot water though they claimed there was. When I turned on the shower the shower head fell off on top of me. When we turned the light out at night it still flickered all night long. "Wifi" never worked in the room... More 

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Nottingham, United Kingdom
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 16, 2014

No problems whatsoever with this hotel, has a good clean pool and sun area out the back and is in an excellent central location. Breakfast was included and was more than adequate. Staff were helpful enough and knew the area and any questions I had

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 21, 2014

This hôtel is extremely expensive, around 100$ à night and I can assure you it is not à good bargain... Also, they charge you 12% on top of that for bank charge when you pay by crédit card (same in every shop in thé Galápagos), but they do it while you pay through Paypal (no charge from their bank, so... More 

Was this review helpful? Yes 1
hotelcastro2014, Gerente at Hotel Castro, responded to this review

Dear Guest I would like to thank you for your lovely stay at our Hotel and also for taking the time to write a review. I am sorry if you felt that way but please note the following. You booked at room through Booking.com , We e- mailed you confirming your reservation and letting you our terms regarding payments. Paypal... More 

Toronto, Canada
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 stars Reviewed August 9, 2014

I got stuck Island hopping from San Cristobal to Isabella in Puerto Ayora because I didn't buy my 2nd ticket from Santa Cruz to Isabella in advance. I had already stayed 5 days in a different hotel, but it was quite far from the docks and Hotel Castro is only a block from the dock, perfect for my 6 am... More 

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Winchester, Virginia
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 17, 2014

Wasn't planning on staying here, but the hotel we booked had overbooked, and we were directed here. The hotel is very old, but has a lot of charm. I loved the charm! The rooms were spacious and very clean. The bathrooms were also clean and spacious. The beds were comfy. The rooms had air conditioning. The hotel is very well... More 

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