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Pullman Abidjan

5.0 of 5
Hotel website
Rue Abdoulaye Fadiga, Avenue Delafosse Prolongee | 01 BP 2185, Abidjan 01, Cote d'Ivoire (Formerly Sofitel Abidjan)
Pullman Abidjan
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Ranked #12 of 20 Hotels in Abidjan
A recent review
4 of 5 stars reviewed 2 weeks ago
O. Cedrick M
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bali, Indonesia
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My third stay, stupidly hoping things would improve, but no... -old, run down, 3 star hotel at most, for a ridiculous price -staff needs serious training in guest relations/ friendliness and hospitality in general. They are completely disinterested -you're lucky to get new towels every day -you're lucky if all of your bedsheets will be changed -WiFi? Forget it There... More 

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Johannesburg, South Africa
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I recently visited Abidjan on a business trip and stayed at the Pullman hotel. Expectations were high as this is a 5* establishment and as a result you expect a high standard for a high price. Well the price was high but the standard was lacking. The hotel is in desperate need of a makeover - the exterior has not... More 

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Travelers are raving about these Abidjan hotels

Level Contributor
9 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The place is just Alright disadvantaged by the legacy real estate. Great swimming pool on roof top though The buffet down in the restaurant is Number one in town. Professional staff But the guest complains sometimes for the rooms. Location is great inside town near all businesses and parastatal

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Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been going to this hotel for so long that I can't recall the first time I went there. I keep on going to the same because we have a Corporate rate but mainoly because I can go to our regional office just walking and it saves me from losing time in the traffic. It is not one of... More 

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Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

One thing that matters most to me anytime I am booking a hotel, is it value. Pullman, has given me that. The only problem I had with them was when they were doing a maintenance in the room above me for the first two days. If not for this reason I would have rated it excellent. The staff are friendly,... More 

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Ottawa, Canada
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is old and looks a lot less glamorous than similarly priced facilities in other parts of the world (e.g. in the Middle East and North Africa). This is probably related to the fact that Cote d'Ivoire lost about a decade due to civil war. What this means is that the hallways look a little drab and the rooms... More 

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Lagos, Lagos, Nigeria
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed June 5, 2015

The Pullman is an adequate, neat hotel with friendly staff. I enjoyed the meals. I forgot my ties in the room when I was checking out and went back later to get them. The front desk traced them in 5 minutes and I collected them in under 10 minutes. All the staff were quite helpful. Only down sides were the... More 

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "Georges K", I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. I am delighted that you enjoyed our staff and our restaurant. Thank you again for your kind feedback which is most helpful to us as we are constantly assessing and improving our services to you, our guests. I... More 

Paris, France
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 23, 2015

Not worth to pay the price of a 5 stars for a 2 stars service Horrible rooms dull sinister This hotel hasn't been renovated since ages ! Perhaps a bit a fresh painting on some walls ! Service is a matter of persons not of training in this hotel Food is right and the pool ok First and last time

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear Mr "Dominique, Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 19, 2015

Please do not book this hotel. I have been stolen 2 laptops, 1 tablet, 1 pair of shoes into my room. Only answer I got from the operation Manager was ' go to the police'. I never experienced such a poor service quality. Please avoid this hotel

Was this review helpful? Yes 7
London, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 7, 2015 via mobile

Non smoking bedroom smelt of smoke. Main areas a bit tired.Service in the bar slow. Food ok to good. Most staff friendly and helpful but don't use the concierge to book you a car. Miy driver was unreliable.

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "Nigel B", We thank you for having chosen the Pullman Abidjan for your stay in Côte d'Ivoire also for sparring your time to write us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments are helpful for us in order to improve continually the quality. Our staff... More 

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