We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pullman Abidjan

5.0 of 5
Hotel website
Rue Abdoulaye Fadiga, Avenue Delafosse Prolongee | 01 BP 2185, Abidjan 01, Cote d'Ivoire (Formerly Sofitel Abidjan)
Pullman Abidjan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #11 of 19 Hotels in Abidjan
A recent review
5 of 5 stars reviewed 3 weeks ago
GlebovOA Moscow, Russia
Write a Review

219 reviews from our community

Traveler rating
    9
    57
    90
    45
    18
See reviews for
1
5
15
199
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (46)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (47)
All months
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Please do not book this hotel. I have been stolen 2 laptops, 1 tablet, 1 pair of shoes into my room. Only answer I got from the operation Manager was ' go to the police'. I never experienced such a poor service quality. Please avoid this hotel

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Non smoking bedroom smelt of smoke. Main areas a bit tired.Service in the bar slow. Food ok to good. Most staff friendly and helpful but don't use the concierge to book you a car. Miy driver was unreliable.

Was this review helpful? Yes
ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "Nigel B", We thank you for having chosen the Pullman Abidjan for your stay in Côte d'Ivoire also for sparring your time to write us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments are helpful for us in order to improve continually the quality. Our staff... More 

Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It was my 1st time in Cote D'ivoire. The Hotel is above expectations. You are feeling that you are somewhere in Europe. As a point - many airlanes crews staying in this Hotel. All was fine and just it needed to be for business staying. Wi-Fi connection is very stable and fast. Shuttles to the airport from Hotel every hour.

Was this review helpful? Yes
ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "GlebovOA" , I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. I am delighted that you enjoyed your recent stay with us. Thank you again for your kind feedback which is most helpful to us as we are constantly assessing and improving our services to you, our guests. I... More 

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was my first trip to Ivory Coast on business and was told that the quality of hotels would be poor, so selected the most expensive my company would allow per night. Old hotel which looks awful from the outside but the reception was better. Arrived at 4.15pm after a 14 hr trip but rooms not ready. Eventually I was... More 

Was this review helpful? Yes
ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "KLR2" , Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Aberdeen, Scotland, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived after 23.00 hrs after being delayed at airport with VISA que even after doing the online pay up front method(as well with VOA ) Any way i was denied access to a previously booked hotel so ended up here had to carry bags down 2 flights of stairs to reception and was greeted by 6 people none of whom... More 

Was this review helpful? Yes
ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear Scott G , Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Rome, Italy
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2015

Good location (business friendly environment), spacious rooms, good and professional service, restaurants offer large variety of meals, meeting rooms well equipped and over average. Swimming pool too noisy (over highway).Free wifi.

Was this review helpful? Yes
ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear «danutaki », Thank you for taking the time to provide feedback after your visit to the Pullman Abidjan. I’m pleased to read that you enjoyed the hotel and our service. We hope to welcome you again in the near future. Kind regards More 

Bali, Indonesia
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 7, 2015

I want to say something positive about this place: I love the breakfast... Unfortunately, that's the end of my positive statements... Its truly not good enough for the price charged. Its old, its badly managed, and simply deserves 3 stars at most...

Was this review helpful? Yes 1
Johannesburg, Gauteng, South Africa
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 22, 2014

The best thing to say about this hotel is its central location in the heart of the business district in Abidjan. To call it a five-star hotel is generous and optimistic at best, it would get no more than three stars elsewhere. It is clean and covers all the basic needs of a traveller but is in serious need of... More 

Was this review helpful? Yes 2
Johannesburg, South Africa
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 8, 2014

In need of freshening up. The rooms are dated and the hotel service leaves a lot to be desired. On the 2 second day of my stay I had to call fro the room to be done twice. This was eventually done ( quickly...) at 19:30. The absence of a gym drove me to the Novotel, where the rooms also... More 

Was this review helpful? Yes 2
ANTOINE P, Directeur exploitation at Pullman Abidjan, responded to this review

Dear "Pierre M", I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. We appreciate the fact that you took the time to share your experience with us. Your kind feedback which is most helpful to us in constantly assessing and improving our services. I look forward to welcoming you back... More 

Abidjan, Cote d'Ivoire
Top Contributor
99 reviews 99 reviews
26 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed November 9, 2014

The hotel is centrally located in plateaux close to several good restaurants. It has not changed much since it was built in 1982 and it certainly requires an update from the lobby to the rooms to the pool. Having said that, in a city that strangely has a very limited hotel choice it represents a fair choice. Rooms are small... More 

Was this review helpful? Yes 1
ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "68WorldTraveler68.", I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. We appreciate the fact that you took the time to share your experience with us. Your kind feedback which is most helpful to us in constantly assessing and improving our services. I look forward to welcoming you back in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (6)
Viewed
Room/suite (13)
Viewed
View from room (4)
Viewed
Bathroom (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (2)
Viewed
Dining (10)
Viewed
Pool/beach area (2)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question