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Pullman Abidjan

5.0 of 5
Hotel website
Rue Abdoulaye Fadiga, Avenue Delafosse Prolongee | 01 BP 2185, Abidjan 01, Cote d'Ivoire (Formerly Sofitel Abidjan)
Pullman Abidjan
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Ranked #12 of 20 Hotels in Abidjan
A recent review
4 of 5 stars reviewed 1 week ago
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

One thing that matters most to me anytime I am booking a hotel, is it value. Pullman, has given me that. The only problem I had with them was when they were doing a maintenance in the room above me for the first two days. If not for this reason I would have rated it excellent. The staff are friendly,... More 

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Ottawa, Canada
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is old and looks a lot less glamorous than similarly priced facilities in other parts of the world (e.g. in the Middle East and North Africa). This is probably related to the fact that Cote d'Ivoire lost about a decade due to civil war. What this means is that the hallways look a little drab and the rooms... More 

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Lagos, Lagos, Nigeria
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The Pullman is an adequate, neat hotel with friendly staff. I enjoyed the meals. I forgot my ties in the room when I was checking out and went back later to get them. The front desk traced them in 5 minutes and I collected them in under 10 minutes. All the staff were quite helpful. Only down sides were the... More 

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "Georges K", I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. I am delighted that you enjoyed our staff and our restaurant. Thank you again for your kind feedback which is most helpful to us as we are constantly assessing and improving our services to you, our guests. I... More 

Paris, France
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 23, 2015

Not worth to pay the price of a 5 stars for a 2 stars service Horrible rooms dull sinister This hotel hasn't been renovated since ages ! Perhaps a bit a fresh painting on some walls ! Service is a matter of persons not of training in this hotel Food is right and the pool ok First and last time

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear Mr "Dominique, Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing... More 

Travelers are raving about these Abidjan hotels

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 19, 2015

Please do not book this hotel. I have been stolen 2 laptops, 1 tablet, 1 pair of shoes into my room. Only answer I got from the operation Manager was ' go to the police'. I never experienced such a poor service quality. Please avoid this hotel

Was this review helpful? Yes 6
London, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 7, 2015 via mobile

Non smoking bedroom smelt of smoke. Main areas a bit tired.Service in the bar slow. Food ok to good. Most staff friendly and helpful but don't use the concierge to book you a car. Miy driver was unreliable.

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "Nigel B", We thank you for having chosen the Pullman Abidjan for your stay in Côte d'Ivoire also for sparring your time to write us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments are helpful for us in order to improve continually the quality. Our staff... More 

Moscow, Russia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 1, 2015

It was my 1st time in Cote D'ivoire. The Hotel is above expectations. You are feeling that you are somewhere in Europe. As a point - many airlanes crews staying in this Hotel. All was fine and just it needed to be for business staying. Wi-Fi connection is very stable and fast. Shuttles to the airport from Hotel every hour.

Was this review helpful? Yes 1
ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "GlebovOA" , I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. I am delighted that you enjoyed your recent stay with us. Thank you again for your kind feedback which is most helpful to us as we are constantly assessing and improving our services to you, our guests. I... More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 31, 2015

This was my first trip to Ivory Coast on business and was told that the quality of hotels would be poor, so selected the most expensive my company would allow per night. Old hotel which looks awful from the outside but the reception was better. Arrived at 4.15pm after a 14 hr trip but rooms not ready. Eventually I was... More 

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "KLR2" , Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Aberdeen, Scotland, United Kingdom
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 27, 2015

Arrived after 23.00 hrs after being delayed at airport with VISA que even after doing the online pay up front method(as well with VOA ) Any way i was denied access to a previously booked hotel so ended up here had to carry bags down 2 flights of stairs to reception and was greeted by 6 people none of whom... More 

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear Scott G , Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Rome, Italy
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 17, 2015

Good location (business friendly environment), spacious rooms, good and professional service, restaurants offer large variety of meals, meeting rooms well equipped and over average. Swimming pool too noisy (over highway).Free wifi.

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear «danutaki », Thank you for taking the time to provide feedback after your visit to the Pullman Abidjan. I’m pleased to read that you enjoyed the hotel and our service. We hope to welcome you again in the near future. Kind regards More 

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