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Pullman Abidjan

5.0 of 5
Hotel website
Rue Abdoulaye Fadiga, Avenue Delafosse Prolongee | 01 BP 2185, Abidjan 01, Cote d'Ivoire (Formerly Sofitel Abidjan)
Pullman Abidjan
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Ranked #13 of 19 Hotels in Abidjan
A recent review
3 of 5 stars reviewed 4 days ago
Scott G Aberdeen, Scotland, United Kingdom
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213 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Aberdeen, Scotland, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Arrived after 23.00 hrs after being delayed at airport with VISA que even after doing the online pay up front method(as well with VOA ) Any way i was denied access to a previously booked hotel so ended up here had to carry bags down 2 flights of stairs to reception and was greeted by 6 people none of whom... More 

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Rome, Italy
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location (business friendly environment), spacious rooms, good and professional service, restaurants offer large variety of meals, meeting rooms well equipped and over average. Swimming pool too noisy (over highway).Free wifi.

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Bali, Indonesia
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 7, 2015

I want to say something positive about this place: I love the breakfast... Unfortunately, that's the end of my positive statements... Its truly not good enough for the price charged. Its old, its badly managed, and simply deserves 3 stars at most...

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Johannesburg, Gauteng, South Africa
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 22, 2014

The best thing to say about this hotel is its central location in the heart of the business district in Abidjan. To call it a five-star hotel is generous and optimistic at best, it would get no more than three stars elsewhere. It is clean and covers all the basic needs of a traveller but is in serious need of... More 

Was this review helpful? Yes 2
Johannesburg, South Africa
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 8, 2014

In need of freshening up. The rooms are dated and the hotel service leaves a lot to be desired. On the 2 second day of my stay I had to call fro the room to be done twice. This was eventually done ( quickly...) at 19:30. The absence of a gym drove me to the Novotel, where the rooms also... More 

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ANTOINE P, Directeur exploitation at Pullman Abidjan, responded to this review

Dear "Pierre M", I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. We appreciate the fact that you took the time to share your experience with us. Your kind feedback which is most helpful to us in constantly assessing and improving our services. I look forward to welcoming you back... More 

Abidjan, Cote d'Ivoire
Top Contributor
98 reviews 98 reviews
26 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 9, 2014

The hotel is centrally located in plateaux close to several good restaurants. It has not changed much since it was built in 1982 and it certainly requires an update from the lobby to the rooms to the pool. Having said that, in a city that strangely has a very limited hotel choice it represents a fair choice. Rooms are small... More 

Was this review helpful? Yes 1
ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "68WorldTraveler68.", I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. We appreciate the fact that you took the time to share your experience with us. Your kind feedback which is most helpful to us in constantly assessing and improving our services. I look forward to welcoming you back in... More 

Johannesburg, South Africa
1 review
1 of 5 stars Reviewed November 3, 2014

Currently staying here for a week, left this morning at 8 am returned at 9 pm to find the room still not having been serviced, pathetic to say the least. Room and hotel need a makeover if they want to be competitive in a growing economy worse than that they need to fix their service, disgusted

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear Mr "PinodiBenedetto" , Thank you for taking the time to tell us about your experience, yesterday, at Pullman Abidjan. I am sorry that your experience did not meet your expectations and, please, allow me to express my sincerest apologies. Your comment regarding the cleaning of your room has been well noted and the appropriate measures have benn taken to... More 

Rio de Janeiro, Rio de Janeiro, Brazil
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 5, 2014

I spent four days at the Pullman hotel in Abidjan for work. Other then the location on Plateau the Pullman is not a work friendly hotel. The internet is the slowest I have ever experienced. First, I thought it was just the room I was in, so I changed rooms - no luck. The next morning at breakfast all of... More 

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "Jhndeere", I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. We appreciate the fact that you took the time to share your experience with us. Your kind feedback which is most helpful to us in constantly assessing and improving our services. I look forward to welcoming you back in... More 

Nairobi, Kenya
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed September 11, 2014

As much as the country was at war few years back, a lot can be improved! Finding no towels in the room, no kettle for hot water, asking for soap...Not fun really after paying 175Euros per night. Not sure why there is no buffet dinner! Lack of customers may be? The hotel has good WIFI by the way, which I... More 

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ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "Anne M", I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. We appreciate the fact that you took the time to share your experience with us. Your kind feedback which is most helpful to us in constantly assessing and improving our services. I look forward to welcoming you back... More 

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