Our reservation attendant, Linda, went out of her way to accommodate us upon arrival, after our reservations showed up differently in their computer as compared to what our email confirmation showed. The hotel was quite full due to an air show being held during the days we were there. Our room was spacious and we couldn't have asked for a... more

terrible service smelly dirty rooms cigarette burn on sheets old furniture ,room should have been free minute iwent in room iwas upset .will never stay in this dump again they should condemn claridge part of hotel my first and last time iever go. more

I usually stay at Bally's sister property, Showboat, when I stay in Atlantic City. Compared to Showboat, this place needs some major money put into it. Although the line was long at check-in, there were many clerks waiting and people to show you to open clerks. So the process went very smoothly. My room was in the Claridge Tower. Now... more

As a Plantinum Member, I stayed four nights in a Bally's Tower room. Check-in was a breeze, although I began to sense that Registration was almost about to stick me in the Claridge until I immediately reminded the lady I strictly reserved a room in the Bally's Tower (I showed her my online reservation confirmation printout). First the Bath. Bathroom... more

I was reading the variety of reviews for Bally's the night before my stay and was very concerned. Since I had to cancel at least 48 hours before, I was not able to change my plans and stay elsewhere. Plus, the room was free. I had reserved a complimentary room for two nights and checked in at the earliest listed... more

Not once but twice, I am a handycapp person who walks with a walker, I've recently got a travel scooter to get around never had any problem getting some one to help me take it out of my van no matter were I go with valet parking. Until you go to Bally's Casino. Asking for help and being told (... more

This hotel is the worst hotel a have stayed in every way (service, quality and price ) My wife and I booked a weekend on Ballys’sHotel for our wedding anniversary and we got this nasty hotel room, I found hair on the bed the wall paper in the bathroom was stained as if someone splashed coffee on the walls and... more

I've stayed at Bally's many times. I have to say that from check in to the room, I was greeted with very friendly employee's. The room was in the tower and I was so impressed. The room was Very clean and the cleaning folks were very nice and seem to be proud of the work they do. For the last... more

My husband and I booked a room for our anniversary. We thought that we were getting a great deal in what was called the "Luxury Suite". We arrived to our room and our "Luxury Suite" had none of the promised amentities. The bathroom was dirty and the tub did not drain properly so you could take a bath and shower... more