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Zuana Beach Resort

Travelers' Choice award winner
Cr 2 No. 6-80 | Bello Horizonte, Santa Marta 5009, Colombia
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Zuana Beach Resort
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Zuana Beach Resort
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683 reviews from our community

Traveler rating
    314
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    92
    45
    22
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391
114
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (683)
  • Mar-May only
    (143)
  • Jun-Aug only
    (167)
  • Sep-Nov only
    (184)
  • Dec-Feb only
    (189)
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Let me start by stating the grounds, facility's, pools, resturaunts and rooms all amazing/clean/fresh and well kept stayed in tower in a suit balcony view was breathtaking had full kitchen huge bathroom could fit 4 people in shower and big livingroom and bedroom. All pools were clean well kept infinity pool with water slide was amazing especially for kids resturaunt... More 

Was this review helpful? Yes 1
Mississauga, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is always nice to get away, especially after the harsh winter we have had this year in Ontario. But we were surprised that this destination really requires at least some Spanish which we struggled with a lot. Hardly anyone here speaks any English at all and although the people are very friendly, this is definitely a challenge. The beach... More 

Was this review helpful? Yes 2
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked the trip two weeks ago. Tower 2 was great,room 1035 clean and beautiful sunset each evening. Absolutely wonderful service... Nope not all the people speak English. We traveled to South America for adventure, beautiful beaches and great food. Perfect

Was this review helpful? Yes 4
Barranquilla, Colombia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 8, 2015

We stayed two nights in the Zuana Beach Resort and were a bit disappointed. The room- Very average, nothing special, normal size, clean and the furniture a bit old. The bed was pretty hard and not very comfortable. The pool- Very nice. No complain. The service- Terrible. There were only two people at the reception, so you had to wait... More 

Was this review helpful? Yes 2
Bogota, Colombia
Top Contributor
58 reviews 58 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 4, 2015

Just choose the Zuana for holidays. It is a great place. It has the enough areas to let you on your own. ... at least during low season. The distribution of the bars the swiming pools and the atractions is great. And the beach is for you there. It is possible to be next to the sea or just a... More 

Was this review helpful? Yes 1
California (North)
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 1, 2015

On the surface Zuana seems like a nice hotel to stay at, however while the rooms are clean, the beds are like concrete (Really. They put a hard matteress on a concrete slab... not comfy.) Also, the Air Conditioner may, or may not work in y9our room. Will they fix it? Maybe. The WiFi is HORRIBLE, to the point of... More 

Was this review helpful? Yes 1
Vancouver, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 19, 2015

Very good facilities, excellent customer service everywhere, particularly at Reception Desk with Roxana. Food is very good. All we needed was inside the premises. Room was great with wonderful view to seaside. Plenty of entertainment indoors. We will go back soon.

Was this review helpful? Yes 1
Barranquilla, Colombia
Top Contributor
66 reviews 66 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 18, 2015

This hotel operates both as a hotel and a time sharing property, something like the Marriott vacation club properties. But there are a lot of problems that need to be improved at this hotel: - The day we checked inn our room was given to us at 4pm which is check inn time. At around 530pm we were going to... More 

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Bogotá, Cundinamarca, Colombia
Top Contributor
58 reviews 58 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 7, 2015

I stayed for a week at Tower 1, staff was really friendly, common areas were nice and everything was clean and well kept. It is located near the airport and a few blocks away from a small mall with a lot of restaurants and a Carulla. The hotel has a nice hot tube area with a nice beach and lots... More 

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Socialmediazuana, Quality Manager at Zuana Beach Resort, responded to this review
Google Translation

Estimado NicolasRuiz: Gracias por tomarse el tiempo para compartir su experiencia en Zuana Beach Resort. Sus comentarios serán la base... More 

Senior Contributor
41 reviews 41 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 16, 2014

I stayed for a short vacation. Clean rooms but a little old. Loved the pools, great service and staff. The restaurant delicious and the beach amazing. I would recommend it. But I would like to point out that the rooms are not five stars. By The way, of you don't like children, go to another hotel.

Was this review helpful? Yes 1
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