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All 51 Santa Marta hotels

Zuana Beach Resort

3.5 of 5 Hotel   |   Cr 2 No. 6-80 | Bello Horizonte, Santa Marta 5009, Colombia
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Ranked #9 of 51 hotels in Santa Marta
A recent review
4 of 5 stars reviewed 1 week ago
Matt H Sydney, Australia
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432 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

7 swimming pools, 2 bowling alleys (randomly) and an excellent view from our balcony. Loved our stay here, will be coming back. Close to the airport, mini supermarket onsite...and bars, of course. Only negative point was the swarm of wasps/bees that interrupted our poolside lunch.

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Fort Lauderdale, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 16, 2014

First let me tell you... I spend 300 nights a year in hotels around the world. Zuana...... Great rooms, fantastic air conditioner. I arrived after a long work day at 10 pm. So I said, I will have room service for dinner.......wrong choice...... The hotel DOES NOT HAVE A 24 HOUR RESTAURANT. so they think they are getting away with... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 25, 2014

I booked the hotel via hotels.com and prepaid for all but ~$49. The additional ~$49 was due upon checkin. When I checked in, the hotel overcharged my card ~$150. They said they would issue a credit, but the credit didn't show up on my credit card account until weeks later. Actually, they issued the credit the day after I disputed... More

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Top Contributor
189 reviews 189 reviews
30 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed February 26, 2014

The resort is beautiful. I personally prefer the original building, referred to as Tower 1, though it is not a tower. Tower 2 is newer, with higher floors, its own lobby, spa, outdoor infinity pool with slide and beach view, but the overall space feels small compared to the layout of the other, where there is a much bigger pool... More

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Socialmediazuana, Director Comercial at Zuana Beach Resort, responded to this review

Dear Ms Laura. Thank you for taking the time to share feedback from your recent stay. We hope to have the privilege of welcoming you back to Zuana Beach Resort in Santa Marta in the not distant future. More

London, United Kingdom
Top Contributor
111 reviews 111 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 12, 2014

This reort is very luxurious. The beach is fantastic as are the pool areas. The accomodation can be booked so you literally walk straight out onto the beach. Santa Marta town itself in a good 10 to 15 minute taxi ride. Halfway there is a smaller town of Rodederro. There are some shack type local restaurants along the main road... More

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bogota, colombia
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 7, 2014

As a beer-lover, my position might be skewed, but I found it inexcusable for a 5-star all-inclusive beach resort to exclude beer (draft beer!) from its offering. Come on Management Team...can you pleeeaaaseee partner up with SAB-Miller, and get us a couple of draft-Club Colombia or draft-Aguila stations set up!!?? Yes, we know you guys are dollars and cents people,... More

Was this review helpful? Yes 6
Bogota, Colombia
Top Contributor
56 reviews 56 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 1, 2014

The apartment we have is spacious and well equiped, making it very comfortable for us, specially since we are three in a an apt that sleeps six. We have a beach view and even though we are only on the fifth floor, it is a very nice view. My daughter loved the pools. The negatives: the gym is closed between... More

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Camas, WA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2013

Zuana has an amazing set of pools and slides for swimming and sunbathing for all ages. The beach was right by the pool. It is not the cleanest or most beautiful beach - we stayed at the pool most of the time. The resort is close to the airport, so there are occasional planes flying over. Zuana is very clean,... More

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Was this review helpful? Yes 1
Houston, Texas, USA
Top Contributor
255 reviews 255 reviews
42 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed October 27, 2013 via mobile

The resort has great modern facilities with a good amount of amenities, the front desk and housekeeping provide great service as well but they could improve on the service at the beach, swimming pools and restaurants. Orders at the restaurant take too long even though it was low season, and there was no follow up from the wait staff to... More

Was this review helpful? Yes 1
San Diego, California
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2013

We stayed at this hotel the last week of August 2013 and found the room, grounds and staff to be very hospitable. We stayed in the older (time share) building and had a beautiful view of the ocean and the activities that occurred on the beach. I agree with the other reviewers that the food was over-priced and not particularly... More

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Additional Information about Zuana Beach Resort

Address: Cr 2 No. 6-80 | Bello Horizonte, Santa Marta 5009, Colombia
Location: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Zuana Beach Resort 3.5*
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Also Known As:
Zuana Beach Hotel Santa Marta
Zuana Beach Santa Marta

319 photos of this hotel

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Hotel & grounds (46)
View from room (29)
Room/suite (21)
Pool/beach area (73)
Family/play areas (12)
Dining (7)
Bathroom (6)
Other (95)

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Family/play areas (5)
Hotel & grounds (20)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Santa Marta #3 On the Beach Hotel in Santa Marta #4 Spa Hotel in Santa Marta #6 Romantic Hotel in Santa Marta
Hotel Class
Official Description (provided by the hotel)
Between the mountains and the Colombian caribbean sea you find Santa Marta, the oldest city in South America. In the middle of this tropical paradise and its charm is Zuana Beach Resort. This five star resort offers privileged landscapes and amazing tourist activities that allow relaxation and recreation of its visitantes. In Zuana you can have it all, the best beaches, great service and exclusive accommodation, which makes this the ideal destination to visit and enjoy. ... more   less 
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