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Zuana Beach Resort

Travelers' Choice award winner
Cr 2 No. 6-80 | Bello Horizonte, Santa Marta 5009, Colombia
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Zuana Beach Resort
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Zuana Beach Resort
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659 reviews from our community

Traveler rating
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379
107
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barranquilla, Colombia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed two nights in the Zuana Beach Resort and were a bit disappointed. The room- Very average, nothing special, normal size, clean and the furniture a bit old. The bed was pretty hard and not very comfortable. The pool- Very nice. No complain. The service- Terrible. There were only two people at the reception, so you had to wait... More 

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Bogota, Colombia
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just choose the Zuana for holidays. It is a great place. It has the enough areas to let you on your own. ... at least during low season. The distribution of the bars the swiming pools and the atractions is great. And the beach is for you there. It is possible to be next to the sea or just a... More 

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California (North)
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On the surface Zuana seems like a nice hotel to stay at, however while the rooms are clean, the beds are like concrete (Really. They put a hard matteress on a concrete slab... not comfy.) Also, the Air Conditioner may, or may not work in y9our room. Will they fix it? Maybe. The WiFi is HORRIBLE, to the point of... More 

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Vancouver, Canada
Contributor
20 reviews 20 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 19, 2015

Very good facilities, excellent customer service everywhere, particularly at Reception Desk with Roxana. Food is very good. All we needed was inside the premises. Room was great with wonderful view to seaside. Plenty of entertainment indoors. We will go back soon.

Was this review helpful? Yes 1
Barranquilla, Colombia
Top Contributor
63 reviews 63 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 18, 2015

This hotel operates both as a hotel and a time sharing property, something like the Marriott vacation club properties. But there are a lot of problems that need to be improved at this hotel: - The day we checked inn our room was given to us at 4pm which is check inn time. At around 530pm we were going to... More 

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Bogotá, Cundinamarca, Colombia
Top Contributor
58 reviews 58 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 7, 2015

I stayed for a week at Tower 1, staff was really friendly, common areas were nice and everything was clean and well kept. It is located near the airport and a few blocks away from a small mall with a lot of restaurants and a Carulla. The hotel has a nice hot tube area with a nice beach and lots... More 

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Socialmediazuana, Quality Manager at Zuana Beach Resort, responded to this review
Google Translation

Estimado NicolasRuiz: Gracias por tomarse el tiempo para compartir su experiencia en Zuana Beach Resort. Sus comentarios serán la base... More 

Senior Contributor
36 reviews 36 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 16, 2014

I stayed for a short vacation. Clean rooms but a little old. Loved the pools, great service and staff. The restaurant delicious and the beach amazing. I would recommend it. But I would like to point out that the rooms are not five stars. By The way, of you don't like children, go to another hotel.

Was this review helpful? Yes 1
Stavanger
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 7, 2014

Me and my girlfriend stayed at this hotel for two nigts. The rooms was ok and clean and the large pool area is also nice. However, the service at this hotel is very bad especially in the restaurant. It seams like they do not like english speaking tourists. When we motioned for attention they pretended not to see us and... More 

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New York City
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 9, 2014

I stayed at the Zuana Beach Resort for 5 nights from 10/05/14 - 10/10/14. This was the most expensive hotel of a multicity vacation in Colombia and where I spent the most money and enjoyed the least during this vacation for the following reasons: 1) The welcoming I received at this hotel when I checked in was that I needed... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 14, 2014

We stayed for 4 days, the room wasnt what we asked when we reserved, Bed configuration was not ok, asked for more pillows, wasnt possible, had to do our cleaning for baby stuff (including go local & buy The stuff. Food is average, juicies are terrible, Water supply is restricted, we were not aware of that on reservation. The Manager... More 

Was this review helpful? Yes 2
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