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All 29 San Andres Island hotels »
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Sunrise Beach Hotel

3.0 of 5
Avenida Fancisco Newball No. 4-169, San Andres Island, Colombia
Hotel amenities
3.0 of 5 stars 87 Reviews
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87 reviews from our community

    Trip type
Traveler rating
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Date Rating
goin2hiltonhead
south carolina
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed December 28, 2011
1
person found this review helpful

Although the beds are very comfortable and the rooms are pretty clean, they are very run-down and outdated. The furniture, shelving and cabinets have all been neglected and need to be replaced. Our sofa was stained and the upholstery was torn. We could hardly open and close our balcony door and it banged and whistled all night with the wind.... More

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GHLHOTELSUNRISE, Director de Relaciones con Clientes at Sunrise Beach Hotel, responded to this review
January 11, 2012

Yours sincerely on behalf of all staff that makes up the hotel GHL Sunrise. We thank you for having taken the time to evaluate your stay with us and your comments or suggestions, contribute to the continuous improvement of our service. Indeed as noted by the Hotel You require a large investment in infrastructure, an issue that is already reflected... More

yerbagatera
Medellin, Colombia
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed October 18, 2011
1
person found this review helpful

If you travel to San Andres on vacation, check the hotel don´t have tours of high school students. My nights at the Hotel Sunrise were a real hell, becouse drunken teenagers where shouting in the corridors of rooms, hit the doors very strong, and put loud music during the three nights I spent there. The hotel had no control over... More

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ketsune
Fredericton, Canada
Reviewer
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3 of 5 stars Reviewed October 3, 2011

The service was good they wrere helpfull,breakfast was good may opcions buffet with eggs a la carte it was good , now the rooms need work the doors and other s are in bad shape in overall is a little bit outdatedit used to be the only 5 stars in the island they still have areal good gym as well... More

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VICTOR A
West New York, New Jersey
Senior Contributor
45 reviews
55 helpful votes
4 of 5 stars Reviewed March 9, 2011

Choosing a hotel in San Andres wasn't easy but after doing a little research i contacted my family in Colombia and they where able to get me a promotional packet for 5days/4nights for $620.000 ($335USD) with taxes included but without meals for 4people. I took the offer because the Decamaron hotels which are all inclusive where charging $240USD per night.... More

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Mexicantravelling
France
Reviewer
5 reviews
1 helpful vote
1 of 5 stars Reviewed March 4, 2011

No service. Really. People seems bothered if you ask for something. An insistent band of people offering "the deal of your life" in 30 mins. If you say no, they don't even say bye. The sea and climate (fine permanent breeze) is perfect. More

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GHLHOTELSUNRISE, Director de Relaciones con Clientes at Sunrise Beach Hotel, responded to this review
January 11, 2012

Yours sincerely on behalf of all staff that makes up the hotel GHL Sunrise. First of all we give thanks for the information you supply about the situations presented during your stay. We apologize sincerely for any inconvenience this could have caused, while we will take steps to ensure that no similar incidents happen again and we hope that you... More

wdy301
Clarksville, Maryland
Contributor
11 reviews
13 helpful votes
1 of 5 stars Reviewed February 28, 2011
2
people found this review helpful

I stayed at this hotel for 6 nights. The hotel room I had was falling apart literally. The bathroom was disgusting and I rarely had hot water, let alone water pressure. Not much of a beach. The staff was friendly but helpless to improve the crumbling structure of the hotel. Needs to be completely renovated. More

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GHLHOTELSUNRISE, Director de Relaciones con Clientes at Sunrise Beach Hotel, responded to this review
January 11, 2012

Yours sincerely on behalf of all staff that makes up the hotel to thank Sunrise.Queremos GHL have taken the time to evaluate your stay with us and your comments or suggestions, contribute to the continuous improvement of our service. Indeed as noted by the Hotel You require a large investment in infrastructure, an issue that is already reflected in a... More

lisatyeh
Los Angeles, California
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed January 5, 2011

This hotel is located in a great area next to one of the best restaurants in the city. The hotel has a private beach and the only functioning nightclub in town. The rooms are clean, but the plumbing requires so work...we had hot water on some days and not others. The sink clogged up and we called for service, which... More

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luv2travel9999
Ottawa, Ontario
Top Contributor
81 reviews
78 helpful votes
4 of 5 stars Reviewed February 18, 2010

The hotel is located right on the beach and within walking distance of the shopping areas. We have stayed here before and find the hotel very comfortable. The wireless internet is complimentary however you can only occaisionally access it from the lobby. For the most part it was very unreliable. There were two computers in the business centre which always... More

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FrancineC
Brazil
1 review
1 of 5 stars Reviewed November 6, 2009

The hotel looks great in the pictures, but the service and struture is terrible! I had a lot of complains and none of them were attended. I traveled with RCI program and seems that I was bothering them. It was frustrating.. I will never go back. More

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txteachers
Fort Worth, Texas
Senior Reviewer
9 reviews
25 helpful votes
5 of 5 stars Reviewed August 3, 2008
5
people found this review helpful

Stay - 14 days Room - 6th floor, ocean view, queen bed - nice bedding, balcony, desk and chair, sofa, sofa table, round table w/2 chairs; plenty of storage space, safe, hairdryer View - Absolutely unbelievable!! Words cannot describe the beauty. Service - wonderful and quick...when we needed something a call downstairs and within minutes the problem solved or need... More

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Sunrise Beach Hotel Also Known As

  • Hotel Sunrise San Andres
  • Sunrise Beach San Andres
  • Hotel Sunrise Colombia
  • Hotel Sunrise Beach San Andres
Address: Avenida Fancisco Newball No. 4-169, San Andres Island, Colombia

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