We have a great experience, the food, the room and the excellent service. Thanks to all the girls in the receptionist ofice. Thanks Monica you were very helpful and polite with us. The only thing that I can complaint is for their good service. All staff are very nice. We don't use the pool, but it is in fair condition.... More

I've stayed at some low budget places before, but this places takes the cake. There are absolutely no redeeming factors in this hotel. It's disgusting, had poor service, and is in a terrible location. I left after 4 hours and found another hotel that was less expensive and cleaner. More

This place is really nasty. First of all, barely anyone speaks English here so if you are having problems, good luck if you don't speak Spanish. Our room was leaking, had cockroaches, it was humid 100% of times because of the leak, and there were over 100 baby spiders on my luggage after leaving it in the room for 24... More

This has to be the most disgusting hotel in the world, Seriously! It is dirty and the food is horrible and rooms are disgusting. This place could not keep it's license to operate in any other country. I would cancel my trip before I ever stayed in the hotel again. It is not even worth a "One Star" rating. I... More

Is amazing how travel agencies can recommend this Hotel. We went ( 4 couples) to spend New Year in San Andres. The rooms are not so bad, but the air condition was damage, the phone line damage, the food at the 3 restaurants horrible, the worst has the Parrillada. The people at the lobby has no manners. Even is all... More

I was in the swimming pool and I left some items on a table in the same area, when I went out nothing was in there, Security told me (Mr. Uribe) in a bad way it was banned to leave my items on a table, because of the risks, I don't know why they took my things instead of telling... More

This is the worst hotel I´ve ever been in my whole life. The service is horrible, people are grouchy. The food is absolutely disgusting, impossible to eat. The rooms don´t have hot water (shower is cold) and the water is not drinkable. We saw cockroaches not only in our rooms, but also in the restaurant floor. It is definetely a... More

I went to San Andres the first week of Jan 2009 with my family and we have such a great time in Sol Caribe San Andres Hotel... it was clean, great weat area, big pool, interesting show time... and the best.... THE PEOPLE !!!, they just work with joy and smile in their faces to make your time unforgettable, always... More

We had a terrible experience. We had booked a "Junior Suite" for a certain price but when we got there, we were charged a very much higher price. They said that the price we reserved was not correct so they charged us extra. (even though we had a copy of the reservation email that they had sent us.) and names... More