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Cocoplum Beach Hotel

Road to San Luis 43 - 39, San Andres Island 102, Colombia
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Cocoplum Beach Hotel
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Cocoplum Beach Hotel
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469 Reviews from our TripAdvisor Community

Traveler rating
    136
    199
    75
    36
    23
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129
229
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Santiago, Chile
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The beach is breathtaking... Absolutely gorgeous. In the night, locals won't reccomend to get into the sea because "aguamalas" ("bad waters" so I'm guessing medusas). Service was real good, but I don't give 5 stars because first night I was accomodated on a small (tiny) room with no fridge because I arrive late and "it was the only one available".... More 

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Luz Milena D, Manager at Cocoplum Beach Hotel, responded to this review

For us it was a pleasure to have you staying in the hotel, thank you very much for your recommendation expect you back hopefully soon. More 

Mexico City, Mexico
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 27, 2015

I had the good fortune to attend a friend's wedding on this island and chose this hotel for its location and price. For most travelers coming from the US, getting to San Andres can take multiple connections and therefore is a little pricey, which is precisely why this hotel offers all the necessary comforts for island living that won't break... More 

Was this review helpful? Yes 1
Luz Milena D, Manager at Cocoplum Beach Hotel, responded to this review

For us it was a pleasure to have you staying in the hotel, thank you very much for your recommendation expect you back hopefully soon. More 

Buenos Aires, Argentina
Top Contributor
93 reviews 93 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 1, 2015

Cocoplum offers what is so hard to find in Saint Andrew Island: direct access to a beach with sunbeds. This -from my perspective- is the greatest added value of this hotel. Service is very good. Staff couldn't be nicer and friendlier. Rooms are spacious and count with a balcony. Wifi is available only at common areas. Plans can be chosen... More 

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Luz Milena D, Manager at Cocoplum Beach Hotel, responded to this review

For us it was a pleasure to have you staying in the hotel, thank you very much for your recommendation expect you back hopefully soon. More 

Perth, Australia
1 review
3 of 5 stars Reviewed March 4, 2015

Friendly staff but very slow and they make a lot of errors. Be careful using youre credit card they overcharged me on a lot of things. Mainly charging 'propinas' (tips) everytime you order a drink or meal and charge it to your room account. The rooms were OK and lovely location and setting this was worthwhile. But too expensive for... More 

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Luz Milena D, Manager at Cocoplum Beach Hotel, responded to this review

Colombian laws allows us to suggest the tip on the bill but is up to the customer to pay it. We do not charge tips in the account that have not been previously accepted, thank you very much for your recommendation we expect you back hopefully soon. More 

Florianopolis, SC
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2015

The Cocoplum Hotel has the best location in the island. It is located right on the beach, in the best beach of the island, with white sand, palm trees and a clear blue water. The facilities are simple but everything is clear, clean and comfortable.

Was this review helpful? Yes 1
Luz Milena D, Manager at Cocoplum Beach Hotel, responded to this review

For us it was a pleasure to have you staying in the hotel, thank you very much for your recommendation expect you back hopefully soon. More 

Sao Paulo, SP
Top Contributor
107 reviews 107 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 8, 2015

Located at the bast beach of the island, despite the prices been a way higher than it is worth, looks you won't find much cheaper place. From there you don't need to rent a golf cart as you can take taxis to everywhere and come back in the afternoon and enjoy the best beach in the island.

Was this review helpful? Yes 1
Luz Milena D, Manager at Cocoplum Beach Hotel, responded to this review

For us it was a pleasure to have you staying in the hotel, thank you very much for your recommendation expect you back hopefully soon. More 

Athens
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 3, 2015

The hotel is as the island: nothing special. Travel guides forget to mention that one of the seven colours of the sea is the brown for dirt especially on the eastern side. The hotel itself is overrated. Rooms are basic and could be a lot cleaner, the breakfast is nothing extraordinary and the employees not in the best mood to... More 

Was this review helpful? Yes 1
Luz Milena D, Manager at Cocoplum Beach Hotel, responded to this review

For us it was a pleasure to have in the hotel, we have noted your suggestions to improve and hopefully in the next visit you can enjoy our services and see the difference. The weather was not our best ally this season and for that reason the sea changed color, we expect a new opportunity can come back and enjoy... More 

Medellin
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 24, 2014

I just had my weeding last friday at the hotel. 40 of my 50 guests stayed at the hotel and it was a fantastic experience for ALL of us! As the bride, I must say all the staff was extremely helpful, kind and careful. They made sure all of my wedding was ok, the attention for my guests was superb,... More 

Was this review helpful? Yes 1
Seattle, Washington
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 17, 2014

Contrary to what some other reviewers said, we had a very good experience at the Cocoplum Hotel. Most importantly, the hotel is on the quietest, most secluded, clean beach on the island. The adjacent outdoor restaurant served decent food for reasonable prices. The entire staff were pleasant and helpful. The room was exceptionally clean with a very efficient air conditioner.... More 

Was this review helpful? Yes 1
Luz Milena D, Manager at Cocoplum Beach Hotel, responded to this review

Dear Nancy, for us it was a pleasure to have you as host, thank you very much for your advice, we hope you back soon More 

Houston, Texas
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed April 5, 2014

Stayed here for my best friends wedding with a whole group and was disgusted by how terrible it was. Two nights in a row the sewer water came up from the bottom drain in the bathroom causing entire room to smell like feces! Then the sink fell off the wall and towards me while i washed my hands! Sewer water... More 

Was this review helpful? Yes 5
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