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GHL Hotel Sunrise

Av Newball 4-162, San Andres Island, Colombia
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GHL Hotel Sunrise
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Ranked #18 of 37 Hotels in San Andres Island
A recent review
5 of 5 stars reviewed 1 week ago
savastano Sao Paulo, SP
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619 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sao Paulo, SP
Senior Contributor
25 reviews 25 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading a lot of comments, we decided to book this hotel and were still worried. But after we got there, staff was very nice, our room was always clean, and even when we didn't want new towels or sheets, we'd go back to our room to find new ones. Breakfast had many options and although the Wifi is not... More 

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GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Muchas Gracias por sus comentarios y felicitaciones, es para nosotros muy valioso conocer su opinión y su experiencia en el... More 

Valledupar, Colombia
Top Contributor
57 reviews 57 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Me and my friends went there despite the awful reviews we read, and were happy to find out that it wasn't that bad. Yes they are renovating and yes the bathrooms are a bit old but what do you expect from a 20 year old hotel? We talk to the girl in the front desk and she explained they were... More 

Was this review helpful? Yes
GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Para la familia GHL Relax Sunrise es importante conocer su evaluación sobre nuestro servicio. Cada día trabajamos por mejorar la... More 

Cartagena District, Colombia
Top Contributor
70 reviews 70 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

About my experience I can say that the hotel has everything you need if you don´t plan to spend most of the time in the hotel. The rooms are OK, all of them have a beautiful view at the sea and the quality of the rest is good. The breakfast was the best aspect at the hotel because you can... More 

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GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Muchas Gracias por sus comentarios y felicitaciones, es para nosotros muy valioso conocer su opinión y su experiencia en el... More 

1 review
1 of 5 stars Reviewed March 21, 2015

The hotel is alright. The room smells like mold and the bathroom is a mess. I actually did not care about it until I was offered by a woman at the lobby a tour of the hotel. In the end I sat down in a room and people were trying to offer me some type of time-share and "investment oportunities".... More 

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GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal que conforma el hotel GHL Sunrise. Ante todo le damos... More 

Sweden
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 1, 2015

I want to WARN anyone who has thoughs abput to book this hotel. I usually never complain but feel it is my duty to enlighten others regarding this hotel. Location is the only thing that is good about this hotel. The lobby looks luxurious but the hotel rooms are the worst I have ever experienced. We went here on honeymoon.... More 

Was this review helpful? Yes 4
GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal que conforma el hotel GHL Sunrise. Siempre es un gusto... More 

A TripAdvisor Member
4 of 5 stars Reviewed December 21, 2014

The hotel has everything you need . Gym , pool , spa and private beach . The food is very good and the personal too . The room was clean and beautiful with the view at the sea . They let you use all the hotel services after check out and keep the bags until your flight . Was a... More 

Was this review helpful? Yes 2
GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Muchas Gracias por sus comentarios y felicitaciones, es para nosotros muy valioso conocer su opinión y su experiencia en el... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 30, 2014

No service, no effort and rules to hinder your enjoyment because they can't control young guests. So you suffer. Can't access the beach after 9 pm. They claimed they did not have enough security guards but that is who kicked is off the beach at 9:30. Why stay beach front if you don't have beach front access.

Was this review helpful? Yes 3
GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal que conforma el hotel GHL Sunrise. Ante todo le damos... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 27, 2014

No wonder why there is no foreign tourists there ! 150$ per night - internet only in the lobby. In rooms - there is a signal but does not work. They know about it but are not willing to repair !!! Main elevator " under renovations " - for 4 days nobody did anything , so guests had to use... More 

Was this review helpful? Yes 2
GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal que conforma el hotel GHL Sunrise. Queremos agradecerle el haberse... More 

Bogota, Colombia
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed October 20, 2014

I have been in this hotel 1 hour and I can't wait to leave. It has clearly had its day. The room is dirty, bathroom fittings are broken, the Internet doesn't work and the lighting is so bad the room in places is too dark to be useful. The limited choice of TV channels can't help distract from what is... More 

Was this review helpful? Yes 4
GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal que conforma el hotel GHL Relax Sunrise. Siempre es un... More 

Sao Paulo, SP
Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 18, 2014

Hotel located in the central region, the odd rooms have sea views, are quite spacious. It is close to restaurants and shops in the center. Is adjacent to a site where you can get boats for all trips to the smaller islands. Breakfast very complete and tasty morning. I highly recommend it! Have to know: wifi only in the hall... More 

Was this review helpful? Yes
GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal que conforma el hotel GHL Sunrise. Siempre es un gusto... More 

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