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Hotel Novelty Suites

Certificate of Excellence
Calle 4 sur # 43 A - 109 | Sector Oviedo, Medellin 0000, Colombia
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Hotel Novelty Suites
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Ranked #8 of 90 Hotels in Medellin
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
viptravel52 Venezuela
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80 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Venezuela
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for 2 nights, on the plus side : the room was beautifully decorated , spacious and very well eqquiped, the staff is very helpful and while the location is in one of the best in the city you must avoid this hotel while the construction on " the regional road" goes on. The traffic was so bad on... More 

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Natalia U, Community Manager at Hotel Novelty Suites, responded to this review

Thanks for your comments. At this time, We are installing a new WIFI network . We expect to have it in service the next week and improve the capacity and the quality of the signal. We take note about your other annotations in order to review our standards. More 

San Carlos, Panama
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly staff, spacious suites, great value and great buffet breakfast - located right in the Milla de Ora section of downtown Medellin - close to cafe's and right next door to Oviedo Mall off of Poblado.

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Natalia U, Community Manager at Hotel Novelty Suites, responded to this review

Thank you for your comments and for choosing us, we hope to have them back with us. More 

Milan, Italy
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I spent almost a month in this hotel, in reason of a business stay in Medellin. My room was large and cozy, equipped with kitchen and all necessary staff to cook. Cleanliness in the room was a daily care. North-facing rooms and the terrace bar can enjoy a lovely sight, especially at dusk. Breakfast can be enriched by a larger... More 

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Natalia U, E-Commerce at Hotel Novelty Suites, responded to this review

Thank you for your comments. We inform you that in addition to our gym, we have agreement with the Satillana gym, one of the most important in the city, which is very complete and for our guests it's free. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 4, 2015

Stayed on the 12th floor in a suite. Was extremely spacious, very clean, and well maintained. Room comes with a living room, kitchen, closet and bathroom. Have not stayed in many better rooms in the same price bracket. Staff were very courteous, knowledgeable and helpful. Breakfast everyone morning was good, albeit the same every morning. Fresh juices, eggs, bread, cereals... More 

Was this review helpful? Yes 2
Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review

Many gracis for your comments, we hope ternelos again with us. More 

Medellin, Colombia
Top Contributor
72 reviews 72 reviews
46 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed January 5, 2015

Located just off Ave Poblado next to Oviedo Mall and across the street from the Santa Fe mall. Lots of very good restaurants and bars within walking distance. Hotel offers buffet breakfast which is included in price, rooms are very clean, decent sized, the bathrooms are big by Colombian standards. They have a bar on the top floor with great... More 

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Lorena C, E-Commerce at Hotel Novelty Suites, responded to this review

Thank you for your excellent comments we are pleased that you had a great experience at our hotel, we hope soon to have them with us. More 

willemstad
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 29, 2014

last october we stayed in novelty. the size of the full bed was not comfortable and immediately they gave us a room with two full beds. a wonderful helpful staff. you feel the warmth of this latin culture. the staff in the dining room were courteous. a great variety of breakfast. same service as a all included resort. the hotel... More 

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Lorena C, E-Commerce at Hotel Novelty Suites, responded to this review

Thanks for your comments. At this time, we are upgrading our network. We expect to improve the wifi connection at february. It would be a pleasure for us if on your next trip to Medellin, you come to our hotel and check it in person More 

Washington
Top Contributor
176 reviews 176 reviews
38 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed November 12, 2014

This place is a good choice overall if you're looking for a clean, modern hotel in a safe neighborhood that's convenient for shopping. It's at least a 15-20 minute walk to either nearby metro station, but the hotel can order a taxi. Breakfasts are large and varied, and the restaurant and room service choices sounded fine. Some areas for improvement:... More 

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Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review

thanks for your comments. We will consider your observations about the safe box. We are improving our wi-fi network, you will have the opportunity to observe what we are talking about on your next visit to our hotel, which we await with open arms. More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed September 11, 2014 via mobile

The hotel is perfectly located in El Poblado. Virtualy close to everything! Is the hotel for business travellers. A little bit expensive but the service is top class. The food is really good and there are plenty of chiices around.

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Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review
Google Translation

Muchas gracias por sus comentarios, cada dia mejoramos para hacer de sus estadia unos momentos agradables, esperamos tenerlo de vuelta... More 

Cuenca, Ecuador
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 6, 2014

stayed for a week at Novelty and have few complaints. room was a good size, tho the bed was very small for my wife and I. breakfasts were very good, and the roof top bar/restaurant had great views and served decent tapas. the Novelty is very close to 2 malls and quite a few restaurants, but one needs a taxi... More 

Was this review helpful? Yes 1
Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review

We appreciate your comments and the positive evaluation of our service, on the observations of the bed we inform you that; aware of this situation started changing the beds of 1:40 m and 1.60 m by 1.80 m beds, also I want to inform you that we will review in detail the issue of noise from the street mentioned. More 

San Francisco, CA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 28, 2014 via mobile

I am absolutely shocked that this is rated so highly on TripAdvisor. The best thing about this hotel is the location; it's in a relatively safe neighborhood within walking distance to shopping centers and the Parque Lleras area. Other than that, nothing to recommend here. Our room was in serious need of an update. Cracked walls, fraying curtains, an ironing... More 

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Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review

We regret that this has been your perception and we respect so much your point of view. Unfortunately we do not meet your expectations, which worries us a lot, since it is not the case with the vast majority of our guests. thanks for take the time for help us to be better. More 

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