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All 87 Medellin hotels

Hotel Novelty Suites

3.0 of 5 Hotel   |   Calle 4 sur # 43 A - 109 | Sector Oviedo, Medellin 0000, Colombia
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Hotel Novelty Suites
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Ranked #3 of 87 Hotels in Medellin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
vallsvg Toronto, Canada
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53 reviews from our community

Traveler rating
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    21
    5
    0
    0
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11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly located in El Poblado. Virtualy close to everything! Is the hotel for business travellers. A little bit expensive but the service is top class. The food is really good and there are plenty of chiices around.

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Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review
Google Translation

Muchas gracias por sus comentarios, cada dia mejoramos para hacer de sus estadia unos momentos agradables, esperamos tenerlo de vuelta... More

Cuenca, Ecuador
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed for a week at Novelty and have few complaints. room was a good size, tho the bed was very small for my wife and I. breakfasts were very good, and the roof top bar/restaurant had great views and served decent tapas. the Novelty is very close to 2 malls and quite a few restaurants, but one needs a taxi... More

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Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review

We appreciate your comments and the positive evaluation of our service, on the observations of the bed we inform you that; aware of this situation started changing the beds of 1:40 m and 1.60 m by 1.80 m beds, also I want to inform you that we will review in detail the issue of noise from the street mentioned. More

San Francisco, CA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I am absolutely shocked that this is rated so highly on TripAdvisor. The best thing about this hotel is the location; it's in a relatively safe neighborhood within walking distance to shopping centers and the Parque Lleras area. Other than that, nothing to recommend here. Our room was in serious need of an update. Cracked walls, fraying curtains, an ironing... More

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Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review

We regret that this has been your perception and we respect so much your point of view. Unfortunately we do not meet your expectations, which worries us a lot, since it is not the case with the vast majority of our guests. thanks for take the time for help us to be better. More

Austin, Texas
Top Contributor
79 reviews 79 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 11, 2014

I was here on a business trip. The room was spacious, clean, and modern, with decent wifi connection. The breakfast buffet (included in price) was tasty; we were there 5 mornings and there were new items on the buffet each day, with lots of local specialties. The location is in a bit of a corporate or financial area with lots... More

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London, United Kingdom
Top Contributor
90 reviews 90 reviews
62 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed August 7, 2014

We spent one night at this hotel after a few sleepless nights at another hotel. This hotel was new, clean, staff all polite and helpful. Our room had a UK queen bed that was a bit small but comfortable. The room was large with a kitchen and seating areas. There was also a walk in wardrobe. Free wifi, air con,... More

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Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review

Thank you po feedback, we work every day to be better. We hope to have them back with us. More

Senior Contributor
38 reviews 38 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 8, 2014

It is the third time I came in this hotel. Everything went well. The WIFI is excellent, the location near the shopping center is convenient and the staff is very nice and helpfull. The rooms are big, just a little bit noisy on the side of the road like usually in souith america in that kind of hotel. Price is... More

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Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review

Thank you so much. by choose the hotel, and by your opinion. we´re proud to serve you. More

Hamburg, Germany
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 28, 2014

We stayed four nights in the Novelty and had a great time. The staff is overwhelming friendly, gives good recommendations what to see and is helpful to organize tours. The location is excellent in a good and safe area sourounded by restaurants and shopping centers. The room is spacious with a bit of a view and comes with a small... More

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Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review

Thanks for your comments. we offer at guest request kitchen appliances. out your suggestion is valid and we will be taken into consideration. at this time, we are modifying bedding in order to offer sufter mattresses at request. More

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 21, 2014

We are staying here for 10 days and its beautifull. We are staying in a suit that has a wonderful city view. Very spacious and with a full kichen. The only thing unconfertable is the bed size. They dont have king size. We have been dinning at the hotel and the food is gooood! Staff is attentive. We will for... More

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Lorena C, Ecommerce at Hotel Novelty Suites, responded to this review

Thanks for suggestion and comments. at this time, we are modifying our bedding in order to offer a king size option. More

Santa Ana, Costa Rica
Top Contributor
85 reviews 85 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 17, 2014

I stay in this property several times a year - I wrote last year that the WiFi in the rooms was poor and that some of the furniture needed some upgrade. Glad to write this time that the WiFi worked absolutely flawless and fast (having a computer and several smartphones hooked up to the network simultaneously), while also the change... More

Was this review helpful? Yes
Lorena C, E-Commerce at Hotel Novelty Suites, responded to this review

Thanks for your feedback, we work every day to be better, we hope to have him back with us. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 17, 2014

The hotel is very comfortable, modern and tasteful. The rooms are spacious and have great kitchenettes. The rooftop patio offers some lovely views and the hotel restaurant serves very good food. There is a small backyard courtyard, which in the evening offers a welcome, quiet respite from the busy city. Staff are extremely courteous and helpful.

Was this review helpful? Yes
Lorena C, E-Commerce at Hotel Novelty Suites, responded to this review

Thanks for your feedback, we are pleased that you had a great experience at our hotel, we hope you come back soon! More

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Additional Information about Hotel Novelty Suites

Address: Calle 4 sur # 43 A - 109 | Sector Oviedo, Medellin 0000, Colombia
Location: Colombia > Antioquia Department > Medellin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Novelty Suites 3*
Number of rooms: 74
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