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Ibis Medellin

Calle 20 #44-16, Medellin 5001000, Colombia
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Ibis Medellin
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Ranked #15 of 91 Hotels in Medellin
A recent review
3 of 5 stars reviewed 3 days ago
Maria Camila S Bogota, Colombia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bogota, Colombia
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I want to say that the quality of the welcome at Ibis Medellin is very poor. I have worked in Accor hotels and I know that even if you come to early to do the check in, the receptionist can help you by bringing you a different room if it is clean and available, when I asked Daniela to do... More 

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Würzburtg
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel was very good especially for the price we paid. The staff was nice and helpful, the rooms are clean, and the hotel is quite good located. You have on the site some nice small restaurants and 10 minutes away you are in a shopping centre or you can take the metro to the city centre. Would come back

Was this review helpful? Yes
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More 

Paris, France
1 review
5 of 5 stars Reviewed 1 week ago

overall very pleased but I would like to mention the poor quality of welcome and enthusiasm of the young lady at the check-in desk." First impression lasts" and her lack of interest in responding to our questions and in our curiosity about the town was a disappointment.

Review collected in partnership with Accorhotels.com

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Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Medellin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again... More 

Champagne sur Oise
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

No surprises, with the traditional room and service of a Ibis hotel. The breakfast offered a decent choice of products, but the options were more limited when I had diner at the restaurant of the hotel... Overall a good option, for the price level.

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Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Medellin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again... More 

Tampa, FL
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed three nights at this business oriented hotel. It was a fantastic value with the amenities you would expect from a business hotel. A nice lobby bar, breakfast buffet and clean rooms at a great price. There isn't much to do directly outside the hotel- you need a taxi to get to city center or El Poblado but the... More 

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Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Medellin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again... More 

Toronto, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

New, clean, modern and efficient - Ibis is a great hotel in central Medellin. The price is definitely right and the location is great (safe, trendy area near the metro line). I really enjoyed my stay - the entire venue is designed to maximize space and provide what you expect from a hotel at a low price. The restaurant is... More 

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Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Bogota, Colombia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 12, 2015

English __________ Sorry for the harsh review but i would not stay here again. My biggest issue was that the airconditioning units where so outdated that they made far too much noise. Modern ac units will turn off once a certain temperature is reached. This ones will just continue on fan when that temperature is reached. So you would noise... More 

Was this review helpful? Yes 2
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this review

Thank you for taking the time to tell us about your experience at the Ibis Medellin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed June 3, 2015

This was an excellent place to stay in a great part of town. Friendly, courteous and professional. I will be going back. The price for the clean stay and the professional safe look is really worth the stay.

Review collected in partnership with Ibis Hotels

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Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this review

Thank you for your comments. We hope to see you again in our hotel More 

Curridabat
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 1, 2015

Price is fair and rooms are basic but good enough. Checking process could be faster though. Empoyee neglected my request to open credit. I had to come back again after being denied breakfast for that reason. Breakfast is full of options but Vegans or people on a special diet (dairy-free, gluten free...) won't have much choice but fresh fruits, coffee,... More 

Was this review helpful? Yes
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this review

Thank you for your comments. We hope to see you again in our hotel More 

Texas
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed May 30, 2015

This was my first stay at an IBIS hotel, and I was very pleased! Check in was easy. The room was very modern, very clean and well laid out. Even though I was on the second floor, it was very quiet and peaceful in the room. The bed was nice and firm. The comforter was too much for the climate... More 

Was this review helpful? Yes
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this review

Thank you for your comments. We hope to see you again in our hotel. More 

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