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Dann Carlton Medellin Hotel

Ave el Poblado, Cra 43 A No 7-50, Medellin 6100, Colombia
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1 room 1 guest
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Dann Carlton Medellin Hotel
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334 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • German first
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  • Portuguese first
  • Russian first
  • Spanish first
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  • All months
    (334)
  • Mar-May only
    (77)
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    (84)
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    (93)
All months
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location location location.... near everything. Very nice 5 stars hotel. El poblado its the best neighbor im the city. Very secure. Near el lleras. And poblado park. Visit el tesoro mall. And near good restaurants. It has a premium tony romas at the top of the hotel very nice

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Bogota, Colombia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

2 weeks ago I booked this hotel through Expedia for a colleague. He stayed and on check out presented the proof of payment. The receptionist refused to accept this and was rude when my colleague wanted to discuss. In the end he paid the full amount again in local currency. I have since written to Dann Carlton but received no... More 

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New York City, New York
Level Contributor
8 reviews
7 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I was here for 4 days. It was a nice hotel, they try very hard to make it luxurious. Staff is nice, though very few English speaking staff. I never complain about lack of English in foreign countries, unless they charge prices which would be considered somewhat high even in the USA, which this hotel does. Also, although friendly, I'd... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW

I liked this hotel and its location. However, its service was not the best. Every time I called and asked for something I needed, it took them a long time to responde. Also, for being a five-star hotel, it needed more room amenities such as iron, iron board, etc.

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Medellin, Colombia
1 review
1 of 5 stars Reviewed 6 days ago NEW

We felt cheated, as we expected freshly grilled, barbecued meat, which we ordered, from the area next to the restaurant, especially equipped for that purpose. We sat in another part of the restaurant, as we thought it would be air-conditionned (it was not) and could not see the grill area, unfortunately. After waiting for three quarter of an hour, we... More 

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Gurnee, Illinois
1 review
1 of 5 stars Reviewed 1 week ago

The Hotel is living from past glories and reputation,nowadays facilities and service wasn't as expected for a 4-5 stars hotel. Our experience was terrible.. from delayed checking in (room wasn't ready at 4:30 PM) to noisy facilities ( repairs during the weekend) , dirty room chairs, rooms undone at 6:00 PM, really understaffed for summer season, mattresses, pillows, room and... More 

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USA
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

First of all, for Medellin, this place is over-priced. The lobby is nice, the pool area is nice, the location is nice. To their credit, the place seems reliable, trustable, the staff was decent. But after that... rooms are old and below average. This is also one of the most expensive hotels in the city. The internet brought me to... More 

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San Diego Calif
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ok so I am reading these "Bad Reviews" and cannot see what they experienced! I've been to Colombia many times and this was the second time I visited Medellin. First off the trip to get to the hotel is an adventure. There are a massive amount of Cabbies and I have to give them a "High Five" for being able... More 

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Miami Beach, Florida
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 26, 2015

Hotel is clean and the service is average to good. Beds are horrible and pillows are as bad, the towels and bed covers, pillow cases and sheets is critical. The FB restaurant and room service is good ( price vs Quality ) good the service is also good. Presentation is average and clean.

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Cartagena, Colombia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 23, 2015

We arrived 1 pm and only until 3:36pm they gave us the room . Bad start!!! And the front desk people were unfriendly and unhelpful. We had to do something but we missed the afternoon. . When something as this happens you expect some compensation for your time lost . Excellent hotels does it but certainly no this hotel chain.

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