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Four Points by Sheraton Medellin

#18 of 91 Hotels in Medellin
Certificate of Excellence
Carrera 43 C 6 Sur 100, Medellin, Colombia
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Four Points by Sheraton Medellin
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257 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The location is great and convenient as its next to one of the bigger malls in Medellin. The wifi at the hotel is pretty crappy and slow I have to admit. This needs work ASAP. Staff is pretty friendly and catching a cab is not at all difficult. I wouldn't mind staying here again. Breakfast was included so for $80... More 

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Tel Aviv, Israel
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, off Centro Comercial Oviedo. Good and friendly stuff. Large rooms with enough space for a desk to work. Free WiFi - a great plus. Breakfast is good, but no changes are made. Same food is served for breakfast for the last 9 years I visit the place.

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London
Top Contributor
58 reviews 58 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Hotel was one of the best ones we found in Medellin. While it's not located right in the city centre, it possess a very good location just beside the shopping mall. The service was very good and the people serviceable and kind. Highly recommended.

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Kind Comfortable Delicious coffee Reasonable price Are Hotel four points in medellin

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Warsaw, Poland
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Good hotel, but furniture needs refreshment, carpets and air condition deep cleaing, hydraulics replacement. Would be great if someone wash windows from outside, especially those on the staircase. Rest in line with expected standard/quality (food + service - without any spots) Very, very poor Wi Fi, actually working only in the lobby, late evenings, more than 5 people on line... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Calgary
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 29, 2015

I arrived on Friday April 17th ,2015. I had made my reservation on line and asked to have a room with a bath tub which I did not get. My girlfriend and I arrived to the hotel just before 21:00 . Gave my name and the check in process started . I asked about the room with a bath tub... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review
Google Translation

Estimado Huésped. Reciba un cordial saludo y los mejores deseos de Four Points by Sheraton en Medellín. Gracias por elegir... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 25, 2015

The Good: This hotel is all about location as it is very central, next to the Oviedo Mall which has a good variety of shops, decent restaurants, and a good supermarket. Breakfast is decent with lots of fresh fruits. Beds are comfortable enough to get a good rest. The Bad: Premises including the rooms need an urgent renovation. This hotel... More 

Was this review helpful? Yes 1
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

Greater Cincinnati
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2015

Very nice surprise. Great room got one ending in 14 This was a.suite.with two rooms, 2 bathrooms and a balcony in the 10th floor. Good bfast and great service. Would.be back.to this hotel. Not the greatest but it does feel good. Try it, I do not think you'll be disappointed..

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

United States
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 17, 2015

I have stayed here two times, the most recent being a two night stay. The hotel staff are friendly and are able to communicate in English. The room was big but certainly in need of an update. The bathroom faced a busy street so I had to keep the door between the bathroom and bedroom closed to avoid being woken... More 

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Porto Alegre, RS
Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 16, 2015

The location is great adjacent to mall. And across from another. Hotel has had it's better days in the past. Things are a bit out dated, carpets bathrooms, etc. but really all in all not a bad hotel at all. I would defiantly stay here again. Breakfast is great. Location is great. If they renovate this hotel will be totally... More 

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

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