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Four Points by Sheraton Medellin

#18 of 90 Hotels in Medellin
Certificate of Excellence
Carrera 43 C 6 Sur 100, Medellin, Colombia
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Four Points by Sheraton Medellin
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Four Points by Sheraton Medellin
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244 reviews from our community

Traveler rating
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I arrived on Friday April 17th ,2015. I had made my reservation on line and asked to have a room with a bath tub which I did not get. My girlfriend and I arrived to the hotel just before 21:00 . Gave my name and the check in process started . I asked about the room with a bath tub... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review
Google Translation

Estimado Huésped. Reciba un cordial saludo y los mejores deseos de Four Points by Sheraton en Medellín. Gracias por elegir... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Good: This hotel is all about location as it is very central, next to the Oviedo Mall which has a good variety of shops, decent restaurants, and a good supermarket. Breakfast is decent with lots of fresh fruits. Beds are comfortable enough to get a good rest. The Bad: Premises including the rooms need an urgent renovation. This hotel... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

Greater Cincinnati
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice surprise. Great room got one ending in 14 This was a.suite.with two rooms, 2 bathrooms and a balcony in the 10th floor. Good bfast and great service. Would.be back.to this hotel. Not the greatest but it does feel good. Try it, I do not think you'll be disappointed..

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

United States
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I have stayed here two times, the most recent being a two night stay. The hotel staff are friendly and are able to communicate in English. The room was big but certainly in need of an update. The bathroom faced a busy street so I had to keep the door between the bathroom and bedroom closed to avoid being woken... More 

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Porto Alegre, RS
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 16, 2015

The location is great adjacent to mall. And across from another. Hotel has had it's better days in the past. Things are a bit out dated, carpets bathrooms, etc. but really all in all not a bad hotel at all. I would defiantly stay here again. Breakfast is great. Location is great. If they renovate this hotel will be totally... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Sarasota, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 11, 2015

Medellin is a very nice town, but the airport is very far from the town, so you take a long drive to get to this hotel, the most you wanted is go to your room, take a shower and rest, Unfortunately that didn't happened. We had very bad experience with the receptionist. 2 employees attending to a 1 couple, we... More 

Was this review helpful? Yes 2
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review
Google Translation

Estimado señor Fernando. Reciba un cordial saludo y los mejores deseos de Four Points by Sheraton en Medellín. Gracias por... More 

Jonesboro, Georgia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 19, 2015

The Four Points Sheraton is located in the heart of Medellin Columbia. I enjoyed the friendly receptionists; they spoke and understood English so it made my stay a lot more comfortable. The lobby was stocked with numerous containers of flavored water and tea. Try the tea it was really good. The concierge was helpful especially when I was having difficulty... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Bogota, Colombia
1 review
2 of 5 stars Reviewed March 5, 2015

Checking in took some 20 minutes, it seemed the person was new, didn't speak English and had her tong pierced to the point of not being able to make out what she was mumbling. She actually mumble the internet password rather than writing it down. I had to ask another clerk who seemed more professional. However it was pointless since... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Mr. Stephen Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

St. Petersburg, Russia
Top Contributor
303 reviews 303 reviews
206 hotel reviews
312 helpful votes 312 helpful votes
5 of 5 stars Reviewed March 1, 2015

The most friendliest ever Medellin property adjusted the excellent Mall, so you can find everything you want. Good breakfast (but slightly limited choice though). The staff speaks good Spanish (lol) and almost no English. Excellent big bed. Safe area. Enjoy!

Was this review helpful? Yes 1
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our services.... More 

Panama City, Panama
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2015

Our recent stay here was our first trip to Medellin. We weren't disappointed. The hotel staff was incredibly helpful and went out of their way to assist us with our daily questions about the best places to visit and how to get there. Paula and Diana were two front desk representatives who helped make our stay great. The variety at... More 

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review
Google Translation

Estimado Huésped. Reciba un cordial saludo y los mejores deseos de Four Points by Sheraton en Medellín. Gracias por elegir... More 

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