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All 82 Medellin hotels

Four Points by Sheraton Medellin

3.5 of 5 Hotel   |   Carrera 43 C 6 Sur 100, Medellin, Colombia
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Four Points by Sheraton Medellin
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80%
Ranked #17 of 82 hotels in Medellin
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
MrUniversal Miami Beach, Florida
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141 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Miami Beach, Florida
Contributor
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I like this hotel. I stayed there for a long weekend. It started with a great checkin experience but I experienced some challenges afterward. The front desk customer service was great. Santiago is who I dealt with. Unbelievable guy. Great experience. The location is awesome. It is connected to a mall that has everything including a currency exchange place which... More

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Cape Town, Western Cape, South Africa
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a good value - all the things you need if you are in Medellin for business close to the shopping centres and business areas. The staff were very helpful and the breakfast was also very nice. Five star standard! If you have time, I recommend the Spa on level 3 to relax.

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More

Quito
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 21, 2014

We planned a family trip to Medellin to spend New Year's Eve... we were a big group, 21 people all in all, of different ages, ranging from 9 to 80!! We booked 8 rooms in advance, as it is usually high season. The hotel is located in a very nice, central and safe location of Medellin. It is connected to... More

Was this review helpful? Yes 1
Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More

Sao Paulo, SP
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 2, 2014

I have stayed two times in this hotel, with a ver good location closebto a shopping mall, however i was unluck at both times as i found two live cocoroaches in my room. One in the cabinet and the other one (different time) in the bathroom. I made complaints in both times, but i will never come back to the... More

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Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our services.... More

Virginia
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed December 26, 2013

We stayed at this hotel for 6 nights and were very pleased with it. It located in a good safe location in Pablado area. It is 5 minutes taxi ride($3) to Pablado square where the tour buses begin their tours --- for city tour, Guatape and Penol. Lleras park nearby with many cool restaurants is the great place for the... More

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Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More

Bogota, Colombia
Top Contributor
54 reviews 54 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed December 15, 2013 via mobile

The hotel is fine, nothing out of the ordinary, attention is good, rooms ok, everything a little old, but it's just too expensive. I had just been the weekend before at the Charleston Santa Teresa in Cartagena, a great hotel, and the price for the night was almost the same with no possible comparison. When we got there check in... More

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Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our services.... More

Cupertino, California
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 27, 2013 via mobile

This hotel is located in a nice neighborhood. Rooms are well appointed and comfortable. My room was facing east, with large windows and nice view of the hill and other buildings. The only problem was how warm it got by about 10am, and the air conditioner was not working. Staff is very helpful, they charted out a quick sightseeing trip... More

Was this review helpful? Yes 1
Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 12, 2013

i have travelled to medellin many times and have stayed at many hotels and this was not one of the better hotels.check in seem to take forever the rooms were small and cramped and the staff were not very friendly.i definetely would not recommend this hotel and will not be returning in the future

Was this review helpful? Yes 1
Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More

Washington, District of Columbia, United States
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 22, 2013 via mobile

Good overall. Its a good size hotel and quiet with a lot of room to get work done. It wasnt as clean as i would expect it to be. There are no hotel cabs available unless you reserve them in advance. For some things the hotel staff are very flexible but for others not so much. I liked it enough... More

Was this review helpful? Yes 1
Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More

Bogota, Colombia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 18, 2013 via mobile

The hotel is well-located, with good value and full amenities. If more attention was placed to customer service it would be even better. Specifically, I reserved a room with bathtub but it came with shower (they changed it) but I had to ask. Breakfast receptionist was not very friendly and they removed the buffet without asking if the guests would... More

Was this review helpful? Yes
Rafael H, Gerente at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor. Your reviews are important to improve every day the quality in our services. On behalf... More

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Additional Information about Four Points by Sheraton Medellin

Also Known As:
4 Points By Sheraton Medellin
Four Points By Sheraton Medellin Hotel Medellin
Four Points By Sheraton Medellin Hotel
Sheraton Medellin
Four Points Medellin
Medellin Sheraton
Medellin Four Points
Address: Carrera 43 C 6 Sur 100, Medellin, Colombia
Location: Colombia > Antioquia Department > Medellin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Medellin
#10 Business Hotel in Medellin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points by Sheraton Medellin 3.5*
Reservation Options:
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