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Four Points by Sheraton Medellin

#15 of 90 Hotels in Medellin
Certificate of Excellence
Carrera 43 C 6 Sur 100, Medellin, Colombia
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Best prices for: 1 room 1 guest
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Four Points by Sheraton Medellin
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Four Points by Sheraton Medellin
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230 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jonesboro, Georgia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

The Four Points Sheraton is located in the heart of Medellin Columbia. I enjoyed the friendly receptionists; they spoke and understood English so it made my stay a lot more comfortable. The lobby was stocked with numerous containers of flavored water and tea. Try the tea it was really good. The concierge was helpful especially when I was having difficulty... More 

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Bogota, Colombia
1 review
2 of 5 stars Reviewed 3 weeks ago

Checking in took some 20 minutes, it seemed the person was new, didn't speak English and had her tong pierced to the point of not being able to make out what she was mumbling. She actually mumble the internet password rather than writing it down. I had to ask another clerk who seemed more professional. However it was pointless since... More 

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St. Petersburg, Russia
Top Contributor
302 reviews 302 reviews
206 hotel reviews
288 helpful votes 288 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The most friendliest ever Medellin property adjusted the excellent Mall, so you can find everything you want. Good breakfast (but slightly limited choice though). The staff speaks good Spanish (lol) and almost no English. Excellent big bed. Safe area. Enjoy!

Was this review helpful? Yes 1
Panama City, Panama
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our recent stay here was our first trip to Medellin. We weren't disappointed. The hotel staff was incredibly helpful and went out of their way to assist us with our daily questions about the best places to visit and how to get there. Paula and Diana were two front desk representatives who helped make our stay great. The variety at... More 

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Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice and clean with friendly staff.Located in walking distance to malls,restaurants and easy transportation.The only drawback was many people at the hotel do not speak English so communication was very difficult at times.Free Wifi throughout the hotel.

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

Hartford, CT
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 12, 2015

Great location for exploring the city. Next to shopping centers to get things you might need for your room or day adventures (water/snacks). Staff didn't speak English that well, but they tried and my Spanish is horrible so I can't fault them for that. Even with the language barrier, staff tried to do whatever they could to accommodate. The actual... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 12, 2015

Arrived yesterday, lovely staff, found out we had two beds but they upgraded up to a jr. Suite at no charge. Now the bad news, the room and bathroom are old and tired. Sofa and carpet haven't been cleaned in years. Bed is comfortable. Breakfast is fine, keep your expectations low. Pool is tiny and located between us and the... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

We stayed here for a week and found the all the staff to be courteous and helpful. Not too much English spoken but everyone was willing to help us be comfortable. The rooms are nice, good size, we had nice views out over the city and above the traffic noise. Full Latin American breakfast buffet with omelet station, lots of... More 

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

Aguadilla, Puerto Rico
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 27, 2015

Excelent location at the center of Medellin and conect to a shopping center. Its modern and very clean. The staff are ok and very helpful. The food are fresh and natural juice on breakfast... Can be repeated in the next visit.

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you very much for your positive and wonderful reviews on TripAdvisor website is our pleasure to serve you and our desire... More 

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