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Four Points by Sheraton Medellin

#19 of 91 Hotels in Medellin
Certificate of Excellence
Carrera 43 C 6 Sur 100, Medellin, Colombia
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Four Points by Sheraton Medellin
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Four Points by Sheraton Medellin
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269 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is a fabulous SPG property where using SPG points for stays is a steal (great location, shopping and restaurants nearby, wifi, free buffet breakfast). I was upgraded to a beautiful suite for part of my stay complete with a large balcony and a full size patio table -- I definitely felt spoiled. Worth using suite upgrade requests for upper... More 

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Maracaibo, Venezuela
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The check in was quick, we were allowed a late check out without any fuss, therefore we used that day to go shopping next door at the Oviedo Mall, we could have gone to the Santa Fe mall a little bit further down the street.. Check out was also quick. Staff super helpfull. The hotel is not modern or new... More 

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San Antonio, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited this hotel 2 times. The checkin/checkout took too long but hey, this is Colombia. On second visit they had construction on the same floor where my room was. So, you would walk between what were they doing. My lockbox decided not to work even though I always use the same code where ever I went. I phoned downstairs but... More 

Was this review helpful? Yes 1
Austin, Texas
Level Contributor
130 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are an SPG member, this should be a clear choice. The quality and facilities were excellent - better than a few Sheratons I've stayed at, in fact. Standard complimentary breakfast - good spread and excellent cafe con leche. We had dinner at Cook's restaurant and it was good and not too expensive. The staff is super friendly and... More 

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Iowa City, Iowa
Level Contributor
99 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a good location only a few miles from the city center. Wifi was free with ok speed. The hotel is like 50s style with some slight renovations. The food in the restaurant was ok. Service ok. Decent size rooms and stocked servi bar. Nice as a spg member to be able to do 3pm checkout. Room... More 

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New York City, New York
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 23, 2015

The location is great and convenient as its next to one of the bigger malls in Medellin. The wifi at the hotel is pretty crappy and slow I have to admit. This needs work ASAP. Staff is pretty friendly and catching a cab is not at all difficult. I wouldn't mind staying here again. Breakfast was included so for $80... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

Tel Aviv, Israel
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 22, 2015

Great location, off Centro Comercial Oviedo. Good and friendly stuff. Large rooms with enough space for a desk to work. Free WiFi - a great plus. Breakfast is good, but no changes are made. Same food is served for breakfast for the last 9 years I visit the place.

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

London
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 28, 2015

This Hotel was one of the best ones we found in Medellin. While it's not located right in the city centre, it possess a very good location just beside the shopping mall. The service was very good and the people serviceable and kind. Highly recommended.

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

1 review
4 of 5 stars Reviewed May 27, 2015

Kind Comfortable Delicious coffee Reasonable price Are Hotel four points in medellin

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Warsaw, Poland
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 26, 2015

Good hotel, but furniture needs refreshment, carpets and air condition deep cleaing, hydraulics replacement. Would be great if someone wash windows from outside, especially those on the staircase. Rest in line with expected standard/quality (food + service - without any spots) Very, very poor Wi Fi, actually working only in the lobby, late evenings, more than 5 people on line... More 

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

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