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Four Points by Sheraton Medellin

3.5 of 5 Carrera 43 C 6 Sur 100, Medellin, Colombia
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Certificate of Excellence 2014
Four Points by Sheraton Medellin
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Four Points by Sheraton Medellin
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220 reviews from our community

Traveler rating
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    30
    11
    1
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105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panama City, Panama
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars NEW

Our recent stay here was our first trip to Medellin. We weren't disappointed. The hotel staff was incredibly helpful and went out of their way to assist us with our daily questions about the best places to visit and how to get there. Paula and Diana were two front desk representatives who helped make our stay great. The variety at... More 

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Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice and clean with friendly staff.Located in walking distance to malls,restaurants and easy transportation.The only drawback was many people at the hotel do not speak English so communication was very difficult at times.Free Wifi throughout the hotel.

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Hartford, CT
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location for exploring the city. Next to shopping centers to get things you might need for your room or day adventures (water/snacks). Staff didn't speak English that well, but they tried and my Spanish is horrible so I can't fault them for that. Even with the language barrier, staff tried to do whatever they could to accommodate. The actual... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived yesterday, lovely staff, found out we had two beds but they upgraded up to a jr. Suite at no charge. Now the bad news, the room and bathroom are old and tired. Sofa and carpet haven't been cleaned in years. Bed is comfortable. Breakfast is fine, keep your expectations low. Pool is tiny and located between us and the... More 

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Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a week and found the all the staff to be courteous and helpful. Not too much English spoken but everyone was willing to help us be comfortable. The rooms are nice, good size, we had nice views out over the city and above the traffic noise. Full Latin American breakfast buffet with omelet station, lots of... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

Aguadilla, Puerto Rico
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excelent location at the center of Medellin and conect to a shopping center. Its modern and very clean. The staff are ok and very helpful. The food are fresh and natural juice on breakfast... Can be repeated in the next visit.

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you very much for your positive and wonderful reviews on TripAdvisor website is our pleasure to serve you and our desire... More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 24, 2015

Hotel is modern, with a very good location at the heart of Medellin. However the staff are not professional and need to be better trained. When calling reception no one picks up, the staff seem to be grumpy all the time, when you ask a question at reception they barely want to talk to you. I dont know if it... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our services.... More 

Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 19, 2015

The hotel is located in a very nice area of town, and in right next to the mall, which is very convenient. Breakfast was great, with a wide variety of fresh food to choose from. Also the gym is kinda nice because its in an open air terrace, which I found to be quite unique. However the sauna and such... More 

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Salt Lake City, Utah
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2014

The Four Points Sheraton in Medellin is a great hotel for someone who wants a good location, nice staff, and clean rooms. The breakfast was included and offered a good variety of food plus an omelet station. The hotel is located within walking distance to several malls, many restaurants, and shopping. I felt very comfortable walking in the area around... More 

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review
Google Translation

Estimado Huésped. Reciba un cordial saludo y los mejores deseos de Four Points by Sheraton en Medellín. Gracias por elegir... More 

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Additional Information about Four Points by Sheraton Medellin

Address: Carrera 43 C 6 Sur 100, Medellin, Colombia
Location: Colombia > Antioquia Department > Medellin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points by Sheraton Medellin 3.5*
Number of rooms: 123
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Also Known As:
Four Points By Sheraton Medellin Hotel Medellin
4 Points By Sheraton Medellin
Sheraton Medellin
Four Points Medellin
Medellin Sheraton
Medellin Four Points
Hotel Style:
#1 Family Hotel in Medellin
#6 Business Hotel in Medellin
#6 Spa Hotel in Medellin

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