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Four Points by Sheraton Medellin

#16 of 90 Hotels in Medellin
Certificate of Excellence
Carrera 43 C 6 Sur 100, Medellin, Colombia
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Best prices for: 1 room 1 guest
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Four Points by Sheraton Medellin
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Four Points by Sheraton Medellin
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238 reviews from our community

Traveler rating
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    33
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greater Cincinnati
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice surprise. Great room got one ending in 14 This was a.suite.with two rooms, 2 bathrooms and a balcony in the 10th floor. Good bfast and great service. Would.be back.to this hotel. Not the greatest but it does feel good. Try it, I do not think you'll be disappointed..

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United States
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed here two times, the most recent being a two night stay. The hotel staff are friendly and are able to communicate in English. The room was big but certainly in need of an update. The bathroom faced a busy street so I had to keep the door between the bathroom and bedroom closed to avoid being woken... More 

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Porto Alegre, RS
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The location is great adjacent to mall. And across from another. Hotel has had it's better days in the past. Things are a bit out dated, carpets bathrooms, etc. but really all in all not a bad hotel at all. I would defiantly stay here again. Breakfast is great. Location is great. If they renovate this hotel will be totally... More 

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Sarasota, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Medellin is a very nice town, but the airport is very far from the town, so you take a long drive to get to this hotel, the most you wanted is go to your room, take a shower and rest, Unfortunately that didn't happened. We had very bad experience with the receptionist. 2 employees attending to a 1 couple, we... More 

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Jonesboro, Georgia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Four Points Sheraton is located in the heart of Medellin Columbia. I enjoyed the friendly receptionists; they spoke and understood English so it made my stay a lot more comfortable. The lobby was stocked with numerous containers of flavored water and tea. Try the tea it was really good. The concierge was helpful especially when I was having difficulty... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

Bogota, Colombia
1 review
2 of 5 stars Reviewed March 5, 2015

Checking in took some 20 minutes, it seemed the person was new, didn't speak English and had her tong pierced to the point of not being able to make out what she was mumbling. She actually mumble the internet password rather than writing it down. I had to ask another clerk who seemed more professional. However it was pointless since... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Mr. Stephen Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

St. Petersburg, Russia
Top Contributor
303 reviews 303 reviews
206 hotel reviews
298 helpful votes 298 helpful votes
5 of 5 stars Reviewed March 1, 2015

The most friendliest ever Medellin property adjusted the excellent Mall, so you can find everything you want. Good breakfast (but slightly limited choice though). The staff speaks good Spanish (lol) and almost no English. Excellent big bed. Safe area. Enjoy!

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our services.... More 

Panama City, Panama
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2015

Our recent stay here was our first trip to Medellin. We weren't disappointed. The hotel staff was incredibly helpful and went out of their way to assist us with our daily questions about the best places to visit and how to get there. Paula and Diana were two front desk representatives who helped make our stay great. The variety at... More 

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review
Google Translation

Estimado Huésped. Reciba un cordial saludo y los mejores deseos de Four Points by Sheraton en Medellín. Gracias por elegir... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 25, 2015

Nice and clean with friendly staff.Located in walking distance to malls,restaurants and easy transportation.The only drawback was many people at the hotel do not speak English so communication was very difficult at times.Free Wifi throughout the hotel.

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Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our... More 

Hartford, CT
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 12, 2015

Great location for exploring the city. Next to shopping centers to get things you might need for your room or day adventures (water/snacks). Staff didn't speak English that well, but they tried and my Spanish is horrible so I can't fault them for that. Even with the language barrier, staff tried to do whatever they could to accommodate. The actual... More 

Was this review helpful? Yes
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.... More 

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