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InterContinental Medellin

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Calle 16 No. 28-51 | Variante Las Palmas, Medellin C007-06, Colombia
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1 room 1 adult
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InterContinental Medellin
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423 Reviews from our TripAdvisor Community

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Diss
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

The staff were very helpful and it felt secure and safe. The swimming pool was lovely and the location good. Otherwise I hardly recognised it as an Intercontinental. It was dark, gloomy and in need of refurbishment. The food was awful and the whole place felt soulless.

Helpful?
Thank evaandmichael
InterContinentalM, Director de Relaciones Públicas at InterContinental Medellin, responded to this review

Dear Evaandmichael We would like to thank you for taking the time to leave us a comment on how your visit to our InterContinental Medellín Hotel went. We are sorry to hear that your stay didn’t live up to the expectations of our high standards and will notify the hotel, so they can make the necessary changes to improve the... More 

Kearney, Nebraska
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Service was excellent. Check-in was prompt. Room was clean. All amenities provided. Exercise room and swimming pool on-site. Restaurant (Fogon de piedra) 6/10. Another restaurant (Hato viejo) 7/10 across street - be very careful of busy traffic when crossing street. No undesirable noise. No bad experience to report.

Helpful?
Thank theonlytag
InterContinentalM, Director de Relaciones Públicas at InterContinental Medellin, responded to this review

Dear Theonlytag We would like to thank you for taking the time to leave us a comment on how your visit to our InterContinental Medellín Hotel went. Your feedback is very important to us in order to improve the service and quality we offer our guests. We’ll take your suggestions into consideration and assure you we’ll make the necessary changes.... More 

india
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed in this hotel for 4 nights. I was checked into a room which smelled of paint. I think those rooms were painted very very recently. After sometime we couldn't bear it any longer so we asked for a change in the room. We wanted a king bed but only twin was available. Since anything was better than the paint... More 

Helpful?
Thank bhuvana s
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I booked and executive suite to have enough room during the stay and it allowed access to lounge. Aside from a lovely open air deck there is not special about the lounge and the service was a bit curt. The restaurant's breakfast staff was great and there was a nice array of offerings. The beds are Hard but surprisingly produced... More 

Helpful?
Thank E W
InterContinentalM, Director de Relaciones Públicas at InterContinental Medellin, responded to this review

Dear E W We would like to thank you for taking the time to leave us a comment on how your visit to our InterContinental Medellín Hotel went. . Your feedback is very important to us in order to improve the service and quality we offer our guests. We’ll take your suggestions into consideration and assure you we’ll make the... More 

Nha Trang, Vietnam
Level Contributor
221 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Lower Ground Floor has a business centre, which I could never log on, an ATM and an over priced gift shop. Go through the gym to get a towel for the pool. Very strong WIFI. I recommend the Lychee Marie Rose sangria. My first time in Latin America.

Helpful?
Thank _cornishpixie7_mk
InterContinentalM, Director de Relaciones Públicas at InterContinental Medellin, responded to this review

Dear _cornishpixie7_mk We would like to thank you for taking the time to leave us a review on how your visit to our InterContinental Medellín hotel went. Your feedback is very important to us in order to improve the service and quality we offer our guests. We’ll take your suggestions into consideration and assure you we’ll make the necessary changes... More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This was my second stay in this hotel in the last few years. My experience has been positive even and it is a convenient location for conference and event. Nice personnel and services in average with international standards. A nice pool in front of the garden restauramt and clay tennis court are a plus.

Helpful?
1 Thank Alberto P
InterContinentalM, Director de Relaciones Públicas at InterContinental Medellin, responded to this review

Dear Alberto P. We would like to thank you for taking the time to leave us a review on how your visit to our InterContinental Medellín hotel went. We are happy to hear that your stay lived up to the expectations of our high standards and appreciate your comments, as they help us improve the services and quality we offer... More 

Dallas, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Hotel is well located, has a nice gym and pool and excellent outdoor restaurants.The tennis courts seem really good as well.You can access any part of the city or even the countryside conveniently.It takes 35 min to get to the Airport.

Helpful?
1 Thank Clarayalejo
InterContinentalM, Director de Relaciones Públicas at InterContinental Medellin, responded to this review

Dear Clarayalejo. We would like to thank you for taking the time to leave us a review on how your visit to our InterContinental Medellín hotel went. We are happy to hear that your stay lived up to the expectations of our high standards and appreciate your comments, as they help us improve the services and quality we offer our... More 

American in Bogota
Level Contributor
330 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had several rooms at this hotel - all supposedly remodeled but feeling particularly stodgy and just touched-up rather than completely redone (I called specifically to get the most modern rooms available but as far as I can tell the pictures you see online of the super modern rooms correspond to the Penthouse Suite not even the other suites). So... More 

Helpful?
Thank ChiquiMonster
InterContinentalM, Director de Relaciones Públicas at InterContinental Medellin, responded to this review

Dear ChiquiMonster. We would like to thank you for taking the time to leave us a comment on how your visit to our InterContinental Medellín Hotel went. We are sorry to hear that your stay didn’t live up to the expectations of our high standards and will notify the hotel, so they can make the necessary changes to improve the... More 

Toronto
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I booked this hotel for a congress. The hotel staff pushed us into booking a suite room (probably because we were calling from Canada), since according to them, there were no regular rooms. Suites were more than twice the price for regular rooms. When I arrived, they tried not to honor my reservation and were going to give me a... More 

Helpful?
Thank Leonardo G
IHGService, Guest Relations Manager at InterContinental Medellin, responded to this review

Dear Leonardo G, Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with the hotel's staff and management during your stay. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you... More 

Saint John, Indiana
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 3, 2016

InterContinental Medellin has been on the scene for a number of years, and previous reviews have noted it had a "tired" look. Having previously stayed there, we had to agree. We noticed, though, on our most recent stay, that the place had undergone some remodeling - good job! I found the desk service and concierge here polite, helpful, and able... More 

Helpful?
Thank Indiana V
InterContinentalM, Director de Relaciones Públicas at InterContinental Medellin, responded to this review

Dear Indiana V, We would like to thank you for taking the time to leave us a review on how your visit to our InterContinental Medellín hotel went. We are happy to hear that your stay lived up to the expectations of our high standards and appreciate your comments, as they help us improve the services and quality we offer... More 

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