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All 82 Medellin hotels

InterContinental Medellin

4.0 of 5 Hotel   |   Calle 16 No. 28-51 | Variante Las Palmas, Medellin C007-06, Colombia
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InterContinental Medellin

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Ranked #26 of 82 hotels in Medellin
A recent review
3 of 5 stars reviewed 2 weeks ago
Amrita J Nairobi, Kenya
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186 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nairobi, Kenya
Top Contributor
55 reviews 55 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having stayed at several Crowne Plaza hotels around the world, and Intercontinental being the more senior hotel, once again Staff were helpful and friendly and overall great. The rooms and bathrooms however need refurbishment. Old and tired looking. Slightly damp smelling. Saying that they are very clean, but refurbishment is needed ASAP.

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Forked River, NJ
Top Contributor
138 reviews 138 reviews
40 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 12, 2014

Visited for a conference at the hotel. The place is very nice, rooms are good, service is very good. Restaurants, bars, gym are pretty good. A bit out of the way in Medellin, but taxi service works for downtown. A very good place, I'd stay again in a heartbeat!

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Lucas M, Training Coordinator at InterContinental Medellin, responded to this review
Google Translation

Estimado SurfTravelGuy Gracias por esas buenas palabras referidas a nuestro hotel, nos esforzamos por proveer servicios e instalaciones de primera... More

Madrid, Spain
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed February 11, 2014

I spent some months living there, so it is like my colombian house Good - Charming and friendly staff - Great environment - Restaurant by the pool - In-room service (they'll prepare whatever you ask) - Always taxis at the door - VIP lounge Not so good - Facilities (which should be resolved soon since they are renewing all the... More

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Lucas M, Training Coordinator at InterContinental Medellin, responded to this review
Google Translation

Apreciado Juan G Muchas gracias por sus comentarios detallados sobre su estancia en nuestro hotel, agradecemos mucho los aspectos positivos... More

Top Contributor
51 reviews 51 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 8, 2014

Just as others have said, the rooms in this hotel are in desperate need of updating. I stayed here 2 nights in 2 different rooms. The first was a standard room in the front of the hotel. The bedroom carpet was dirty, the wallpaper ripped and the room smelled moldy. The air conditioning helped but it was often too warm.... More

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IHGCare, Guest Relations Manager at InterContinental Medellin, responded to this review

Dear TrishaMD, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We do thank you also for the kind comments about the rest of the hotel and amenities. We take all of the reviews we receive very seriously as they... More

santiago
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 30, 2014

The hotel is in a great location, the front desk and bellboys are extremely helpful, I can't say the same for the cleaning service. The carpets need a good shampoo, the vacuum cleaner doesn't do a great job in sucking up the dirt and overall the furnishings are getting a bit tired. What really got me today though was that... More

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IHGCare, Guest Relations Manager at InterContinental Medellin, responded to this review

Dear juancit0, Thank you for sharing your feedback regarding your stay with us. We are delighted you found our location, front desk staff and bellboys highly commendable. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for shortcomings you... More

Lima, Peru
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 30, 2013

The Hotel is located in an excellente spot, like 5 minutes (by taxi) from El Poblado, it's true you don't have too much choices to get there (only taxi I guess) but the taxi service is very cheap considering other cities, and safe which was a great experience for me. Clean rooms, good breakfast variety, nice pool and gym, you... More

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Lucas M, Training Coordinator at InterContinental Medellin, responded to this review
Google Translation

Estimado danielrvo Gracias por sus recientes comentarios, en el Hotel InterContinental Medellin, nos esforzamos proveer productos y servicios de primera... More

Panama City, Panama
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 25, 2013

The service, was very good, the location is one of the Best, across the street, is another Classic in Medellin, which is Hato Viejo. I have stay in all the Originals Inter Continentals in Colombia, In Cartagena, Bogota, Cali and finally in Medellin, This is the best city in Colombia, you should visit the Museum of Antiquia/Park with Botero Metal... More

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Lucas M, Training Coordinator at InterContinental Medellin, responded to this review

Dear Manuel M We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations.We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Thank you for taking the time to express your thoughts and concerns... More

Miami Beach, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2013

We stayed at the Intercontinental during a trip to Medellin to see the Christmas lights, and I can't say enough good things about this hotel. The staff and the service were excellent. Front desk/reception and porters were very friendly and helpful. We arrived late (after 9:00 p.m.) and our room was waiting for us, along with a plate of fruit... More

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Lucas M, Training Coordinator at InterContinental Medellin, responded to this review

Dear Mark M Thank you so much for your review of our hotel. I am pleased you enjoyed your stay with us! We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you... More

Barranquilla
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 21, 2013

This is the most traditional hotel Medellin has, where most of the businessmen stay. The place has a good restaurant, and decent room service. You will always count on a cab outside the Hotel, and its on a good spot to run to the airport. Except for less than ten rooms that have been refurnished, all the hotel has a... More

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Lucas M, Training Coordinator at InterContinental Medellin, responded to this review

Dear Fabian G Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Lucas Munoz Training Coordinator InterContinental Medellin More

Bogota, Colombia
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 17, 2013

A little bit more on the outdated side, it's a classic hotel but it desperately needs a facelift, specially with those rates. So if you are looking for modern, contemporary, this is not the place. If you like a 5 star hotel from the early nineties, this is a good choice! Also if you travel w kids, there is not... More

Was this review helpful? Yes
Lucas M, Training Coordinator at InterContinental Medellin, responded to this review

Dear JGVIANA Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Lucas Munoz Training Coordinator InterContinental Medellin More

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Additional Information about InterContinental Medellin

Also Known As:
Intercontinental Medellin Hotel Medellin
Intercontinental Medellin Hotel
Address: Calle 16 No. 28-51 | Variante Las Palmas, Medellin C007-06, Colombia
Phone Number:
Location: Colombia > Antioquia Department > Medellin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Medellin
#19 Business Hotel in Medellin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Medellin 4*
Official Description (provided by the hotel):
InterContinental Medellin is a resort-like setting just minutes from the bustle of downtown. Whether travelling for business or pleasure, you won t want to miss the Museum of Antioquia, The Medellin Interactive Museum and the Medellin Botanical Garden. El Parque de los Deseos and El Tesoro Shopping Mall both offer a range of entertainment options. ... more   less 
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