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Hotel Dann Carlton Belfort

Calle 17 n.40b - 300 | Barrio Castropol - El Poblado, Medellin 050021, Colombia
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Hotel Dann Carlton Belfort
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132 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Africa
Level Contributor
224 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Unlike its sister hotel down the road, this place seemed very much overpriced. There is a gym and a pool but the water is cold, but not as frosty as the staff relations... Internet wasn't great, breakfast was mediocre and they didn't have soy milk. Better choice is the other Dann Carlton 1km away.

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1 review
1 of 5 stars Reviewed March 15, 2015

They are all about your MONEY and they don't provide the service and attention you deserve. They had me at "hello"... oh wait.. they didn't even greed us at the main counter. They questioned every single detail on the reservation, it took them like 4 hours to get our rooms ready. It wasn't until one of us complaint that we... More 

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Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped: gracias por compartir su opinión en este portal, hemos trasladado todas sus observaciones directamente a la Gerencia de... More 

Madison, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 31, 2015

I am puzzled by a couple of bad reviews this hotel received. The breakfast buffet was excellent; the maligned coffee very good. Though the gym is not great, one can still get a workout there. And the Turkish bath works quite well. The pool, which looks great in the photos, is too shallow to swim in. But the room was... More 

Was this review helpful? Yes 1
Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped: Muchas gracias por compartir su experiencia en este portal. Nos complace enormemente que haya disfrutado su estadía en... More 

Fort Lauderdale, Florida
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed January 28, 2015

Strange title..yeah, but I honestly thought I may find Austin Powers here with the 60's decor. This hotel is a joke in every respect. During my stay it was the only place in Colombia where I couldn't even get a decent cup of Colombian coffee. Don't let the trick fotos and numerous fake reviews fool you, if I were overly... More 

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Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huesped: Agradecemos enormemente sus comentarios, estamos en constante evolución en nuestros procesos internos para que nuestros huéspedes tengan una... More 

Cork, Ireland
Level Contributor
201 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
2 of 5 stars Reviewed January 9, 2015

We were really disappointed with our six night stay at this hotel during Christmas. We booked the hotel in particular because it markets peace and tranquility and we wanted a really relaxing time, but for three of the six nights there it was almost impossible to sleep until the very early hours because of extremely loud music and singing coming... More 

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Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped, Le agradecemos el tiempo que dedicó para escribir su opinión y de antemano le ofrecemos sinceras disculpas por... More 

Bogota, Colombia
Level Contributor
3 reviews
1 of 5 stars Reviewed November 17, 2014

This is the only bad hotel I've stayed in in Medellin. It's impossible to work or read because they play horrible pop music in all the communal areas (seriously, who has their mood uplifted by being forced to listen to ``We built this city on rock and roll''?) It has a disco or something that goes until about 2am at... More 

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Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped: Gracias compartir su reseña. Sinceramente nos disculpamos por los percances sufridos en su estadía. Hemos tomado atenta nota... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 18, 2014

The hotel is clean and cozy. It's five stars but in my opinion a little old. Need to renew their facilities. The breakfast is so good. Your can relax in the SPA and the pool too. The location is perfect, the staff is very kind. A good choice to stay in the mountain capital

Was this review helpful? Yes
Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped: gracias por compartir su opinión en este portal acerca de su experiencia en el Hotel. Agradecemos sus observaciones... More 

Guantánamo, Guantanamo, Cuba
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 30, 2014

quite, clean,good food, and nice location, not in downtown city but a very good area. A great place to relax and unwind with all you need. Great for kids and people that wish to enjoy a relaxing time with more than basic hotel items. No real bar but if you wish to relax by the pool and relax ,a great... More 

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Juan E, Ejecutivo E-commerce at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Sr, Muchas gracias por sus comentarios con respecto a su estadía en nuestro hotel, esperamos nos acompañe de nuevo... More 

Bogota, Colombia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 25, 2014

This hotel is very elegant and its bedrooms are completely charming. My fiancé and me enjoyed our staying in this hotel because is well-located and nearly close to shopping centres and malls. The room have two bathrooms, a king bed, a wonderful entrance hall with some furnitures and the general decorations is sober but elegant. The unique thing It was... More 

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Juan E, Ejecutivo E-commerce at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped, nos alegra que haya disfrutado de su estadía en el hotel y la vez agradecemos sus valiosos comentarios... More 

Queretaro, Mexico
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 22, 2014

Stayed here for three nights while attending a conference. Big room with sitting area for just over $100/night. Friendly and helpful staff. As noted by a previous reviewer, be very careful to specify "Belfort" or you will get dropped off at the wrong hotel at 2 am in the rain. Ate one dinner at the hotel restaurant, which was expensive... More 

Was this review helpful? Yes
Juan E, Ejecutivo E-commerce at Hotel Dann Carlton Belfort, responded to this review

Dear guest, we are happy you enjoyed your stay in our hotel. You are always welcome in this your house in Medellín. More 

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