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Hotel Dann Carlton Belfort

Calle 17 n.40b - 300 | Barrio Castropol - El Poblado, Medellin 050021, Colombia
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1 room 1 guest
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Hotel Dann Carlton Belfort
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (33)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (30)
All months
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

If we would have booked and paid for a 4 star hotel, out experience would be great! But since we paid so much money (which by check out turned out even more than we expected with tax etc. added) and specifically booked a 5 star hotel, our expectations were high. We have been to 5 star hotels before (although not... More 

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Willemstad, Curacao
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 5, 2015

This is by far the worst hotel we have ever stayed at. It took forever for us to get checked in and we were met with attitude along the way by the hotel's staff. At first it was that we would have to wait 1 hour for the room to be ready, then it was 20 minutes, which was followed... More 

Was this review helpful? Yes 2
Juan E, Ejecutivo E-commerce at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped: gracias por compartir su opinión en este portal. Hemos recibido sus comentarios los cuales agradecemos. Para nosotros nuestros... More 

Travelers are raving about these Medellin hotels

South Africa
Level Contributor
245 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
2 of 5 stars Reviewed June 27, 2015

Unlike its sister hotel down the road, this place seemed very much overpriced. There is a gym and a pool but the water is cold, but not as frosty as the staff relations... Internet wasn't great, breakfast was mediocre and they didn't have soy milk. Better choice is the other Dann Carlton 1km away.

Was this review helpful? Yes
Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped: gracias por compartir su opinión en este portal. Hemos recibido sus comentarios los cuales agradecemos. Para nosotros nuestros... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 15, 2015

They are all about your MONEY and they don't provide the service and attention you deserve. They had me at "hello"... oh wait.. they didn't even greed us at the main counter. They questioned every single detail on the reservation, it took them like 4 hours to get our rooms ready. It wasn't until one of us complaint that we... More 

Was this review helpful? Yes 2
Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped: gracias por compartir su opinión en este portal, hemos trasladado todas sus observaciones directamente a la Gerencia de... More 

Madison, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 31, 2015

I am puzzled by a couple of bad reviews this hotel received. The breakfast buffet was excellent; the maligned coffee very good. Though the gym is not great, one can still get a workout there. And the Turkish bath works quite well. The pool, which looks great in the photos, is too shallow to swim in. But the room was... More 

Was this review helpful? Yes 1
Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped: Muchas gracias por compartir su experiencia en este portal. Nos complace enormemente que haya disfrutado su estadía en... More 

Fort Lauderdale, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 28, 2015

Strange title..yeah, but I honestly thought I may find Austin Powers here with the 60's decor. This hotel is a joke in every respect. During my stay it was the only place in Colombia where I couldn't even get a decent cup of Colombian coffee. Don't let the trick fotos and numerous fake reviews fool you, if I were overly... More 

Was this review helpful? Yes 2
Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huesped: Agradecemos enormemente sus comentarios, estamos en constante evolución en nuestros procesos internos para que nuestros huéspedes tengan una... More 

Cork, Ireland
Level Contributor
201 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
2 of 5 stars Reviewed January 9, 2015

We were really disappointed with our six night stay at this hotel during Christmas. We booked the hotel in particular because it markets peace and tranquility and we wanted a really relaxing time, but for three of the six nights there it was almost impossible to sleep until the very early hours because of extremely loud music and singing coming... More 

Was this review helpful? Yes
Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped, Le agradecemos el tiempo que dedicó para escribir su opinión y de antemano le ofrecemos sinceras disculpas por... More 

Bogota, Colombia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 17, 2014

This is the only bad hotel I've stayed in in Medellin. It's impossible to work or read because they play horrible pop music in all the communal areas (seriously, who has their mood uplifted by being forced to listen to ``We built this city on rock and roll''?) It has a disco or something that goes until about 2am at... More 

Was this review helpful? Yes 1
Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped: Gracias compartir su reseña. Sinceramente nos disculpamos por los percances sufridos en su estadía. Hemos tomado atenta nota... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 18, 2014

The hotel is clean and cozy. It's five stars but in my opinion a little old. Need to renew their facilities. The breakfast is so good. Your can relax in the SPA and the pool too. The location is perfect, the staff is very kind. A good choice to stay in the mountain capital

Was this review helpful? Yes
Juan E, Ejecutivo Marketing Digital at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Huésped: gracias por compartir su opinión en este portal acerca de su experiencia en el Hotel. Agradecemos sus observaciones... More 

Guantánamo, Guantanamo, Cuba
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 30, 2014

quite, clean,good food, and nice location, not in downtown city but a very good area. A great place to relax and unwind with all you need. Great for kids and people that wish to enjoy a relaxing time with more than basic hotel items. No real bar but if you wish to relax by the pool and relax ,a great... More 

Was this review helpful? Yes
Juan E, Ejecutivo E-commerce at Hotel Dann Carlton Belfort, responded to this review
Google Translation

Apreciado Sr, Muchas gracias por sus comentarios con respecto a su estadía en nuestro hotel, esperamos nos acompañe de nuevo... More 

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