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Hotel Acqua Express

3.0 of 5 Carrera 35 # 7 - 47 El Poblado, Medellin 050021, Colombia
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Certificate of Excellence 2014
Hotel Acqua Express
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Hotel Acqua Express
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81 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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1 review
5 of 5 stars Reviewed 1 week ago

After receiving a warm welcome from the reception team, we have been escorted to our room by a very professional lady. She explained to us the amenities and answered our questions. We had a beautiful balcony and a very comfortable bed! The room was perfectly clean and we could feel the attention of the team. For breakfast, we had the... More 

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Miami Beach, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2015

We had to cut our previous hotel reservation short because the place was no bueno, but this hotel was far superior! The hotel is overall very clean and polished. The room was clean, the bathroom immaculate and the hallways and elevator were just as clean. I'm not sure what one of these reviewers was speaking of, but our A/C has... More 

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Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 8, 2015

way too expensive for what is offered. staff is friendly and rooms are really clean, but the whole room smelled of the cleaning chemicals - which is bad because you will find no room in this hotel, in which you can open the window (air circulation = 0). breakfast included - nothing special (rather greasy). You'll find way better options... More 

Was this review helpful? Yes 1
Seattle, Washington
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 18, 2014

I have a list of complaints. Stayed here for three nights in November. My biggest problem was the lighting. There are tiny canned lights in the ceiling and I could not read in the room or do much of anything else. Way too dark. Asked for a lamp but never got it. This lack of light finally chased us away.... More 

Was this review helpful? Yes 2
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 7, 2014

We made our reservation via expedia.com. Upon arrival we were told that they do not have our reservation since the hotel is not associated with Expedia and never received payment nor a confirmation. This while on the reservation printout it is stated that we do not need to confirm. Anyways, told the not so friendly receptionist that this was not... More 

Was this review helpful? Yes 4
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 6, 2014

The hotel is located in Provenza of the El Poblado area, close to all the lovely cafes, restaurants and shops in the area. Everything was walking distance in the Provenza area, making it very convenient. I stayed in Hotel Acqua Express for 2 nights. There is nothing flash about the hotel or its decor but it is modern, clean and... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

I had a excellent stay at this hotel. Very very good location, the staff is always very friendly and the rooms are comfortable clean. Breakfast is good and convenient. For the price I highly recommend this hotel. I will be back!

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Fort Lauderdale, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 2, 2014

Great location in El Poblado, great breakfast and walking distance from many cafes and restaurants. Definitely hit the Buddha Bar down the road. It is a hostel but the bar/bartender upstairs were great. He even ordered food for us to be delivered at 2 am.

Was this review helpful? Yes
Top Contributor
97 reviews 97 reviews
29 hotel reviews
178 helpful votes 178 helpful votes
2 of 5 stars Reviewed September 24, 2013

The good: if you want to be in El Poblado near Parque Lleras, the location is excellent. Breakfast was good. Check-in was quick, and we never waited long for the elevator. Wi-fi worked well. The not-so-good: added taxes and "security" brought the price of a so-called superior double room to $93--a poor value for a fairly small and awkwardly-shaped room.... More 

Was this review helpful? Yes 17
San Francisco, California
19 reviews 19 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 20, 2013

The staff at Acqua is incredible; from the moment we checked in they were attentive to our every need. I got very sick during my travels and the hotel manager helped me find a lab and a doctor who could read the results and help me get what I needed. MIL GRACIAS! The hotel is perfectly located in the upbeat... More 

Was this review helpful? Yes 1
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Additional Information about Hotel Acqua Express

Address: Carrera 35 # 7 - 47 El Poblado, Medellin 050021, Colombia
Phone Number:
Location: Colombia > Antioquia Department > Medellin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Acqua Express 3*
Number of rooms: 43
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