We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Acqua Express

#29 of 90 Hotels in Medellin
Certificate of Excellence
Hotel website
Carrera 35 # 7 - 47 El Poblado, Medellin 050021, Colombia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Acqua Express
Professional photos View all
Browse nearby
Hotel Acqua Express
Write a Review

82 reviews from our community

Traveler rating
    39
    28
    7
    5
    3
See reviews for
13
17
11
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (82)
  • Mar-May only
    (15)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (37)
All months
1 review
5 of 5 stars Reviewed February 20, 2015

After receiving a warm welcome from the reception team, we have been escorted to our room by a very professional lady. She explained to us the amenities and answered our questions. We had a beautiful balcony and a very comfortable bed! The room was perfectly clean and we could feel the attention of the team. For breakfast, we had the... More 

Was this review helpful? Yes
Miami Beach, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2015

We had to cut our previous hotel reservation short because the place was no bueno, but this hotel was far superior! The hotel is overall very clean and polished. The room was clean, the bathroom immaculate and the hallways and elevator were just as clean. I'm not sure what one of these reviewers was speaking of, but our A/C has... More 

Was this review helpful? Yes
Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 8, 2015

way too expensive for what is offered. staff is friendly and rooms are really clean, but the whole room smelled of the cleaning chemicals - which is bad because you will find no room in this hotel, in which you can open the window (air circulation = 0). breakfast included - nothing special (rather greasy). You'll find way better options... More 

Was this review helpful? Yes 1
Seattle, Washington
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 18, 2014

I have a list of complaints. Stayed here for three nights in November. My biggest problem was the lighting. There are tiny canned lights in the ceiling and I could not read in the room or do much of anything else. Way too dark. Asked for a lamp but never got it. This lack of light finally chased us away.... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 7, 2014

We made our reservation via expedia.com. Upon arrival we were told that they do not have our reservation since the hotel is not associated with Expedia and never received payment nor a confirmation. This while on the reservation printout it is stated that we do not need to confirm. Anyways, told the not so friendly receptionist that this was not... More 

Was this review helpful? Yes 4
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 6, 2014

The hotel is located in Provenza of the El Poblado area, close to all the lovely cafes, restaurants and shops in the area. Everything was walking distance in the Provenza area, making it very convenient. I stayed in Hotel Acqua Express for 2 nights. There is nothing flash about the hotel or its decor but it is modern, clean and... More 

Was this review helpful? Yes 1
Miami
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

I had a excellent stay at this hotel. Very very good location, the staff is always very friendly and the rooms are comfortable clean. Breakfast is good and convenient. For the price I highly recommend this hotel. I will be back!

Was this review helpful? Yes
Fort Lauderdale, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 2, 2014

Great location in El Poblado, great breakfast and walking distance from many cafes and restaurants. Definitely hit the Buddha Bar down the road. It is a hostel but the bar/bartender upstairs were great. He even ordered food for us to be delivered at 2 am.

Was this review helpful? Yes
NY
Top Contributor
97 reviews 97 reviews
29 hotel reviews
181 helpful votes 181 helpful votes
2 of 5 stars Reviewed September 24, 2013

The good: if you want to be in El Poblado near Parque Lleras, the location is excellent. Breakfast was good. Check-in was quick, and we never waited long for the elevator. Wi-fi worked well. The not-so-good: added taxes and "security" brought the price of a so-called superior double room to $93--a poor value for a fairly small and awkwardly-shaped room.... More 

Was this review helpful? Yes 17
San Francisco, California
Contributor
19 reviews 19 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 20, 2013

The staff at Acqua is incredible; from the moment we checked in they were attentive to our every need. I got very sick during my travels and the hotel manager helped me find a lab and a doctor who could read the results and help me get what I needed. MIL GRACIAS! The hotel is perfectly located in the upbeat... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (9)
Viewed
Dining (3)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (3)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question