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All 90 Medellin hotels

Diez Hotel Categoria Colombia

4.0 of 5 Hotel   |   Calle 10A 34-11, Medellin 05001000, Colombia
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Diez Hotel Categoria Colombia
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Ranked #13 of 90 Hotels in Medellin
Certificate of Excellence 2014
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353 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wels, Austria
Top Contributor
148 reviews 148 reviews
64 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 1 week ago

normally i would give a rating of "very good" but thanks to the unfriendly receptionist (a guy, forgot his name) i have to rate only average. needed to wait for about 20 min. to get my room bcs the receptionist didn´t want to give me a room with view towards the city as requested in one of the top floors.... More 

Was this review helpful? Yes
Management response:

Dear guest Diez Hotel Colombia welcomes your comments, which is very important to our continuous improvement efforts and commitment to our customers. Take us with you because you are already in our hearts. We are not just a Hotel we are an Unforgettable Experience . Best regards. More 

Princeton, New Jersey
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Modern amenities with a very Colombian feel. First I should say all rooms have an amazing view. And since the floors start from the 6th floor, you can't go wrong. Each floor is dedicated to a different region of Colombia- so the decor is slightly different and there are even window cases displaying each regions details. I loved it because... More 

Was this review helpful? Yes
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. First of all let me thank you for choosing Diez Hotel Categoria Colombia. Our mission is to make your stay as perfect as possible exceeding the expectations of our guests at all times and it is with great satisfaction that thanks to feedback we fulfill during your stay. It is thanks to the dedication and commitment of our... More 

south florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel food and bar options were very nice, and the breakfast buffet had lots of good meat and fruit options with an omelette bar to order.Location for this area was tops in view and security.The money change in the hotel was both professional and good rates.The hotel staff called for tourist outings with great results and on time pickups.I... More 

Was this review helpful? Yes 1
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. First of all let me thank you for choosing Diez Hotel Categoria Colombia to host your recent vacation in Medellin. Our mission is to make your stay as perfect as possible exceeding the expectations of our guests at all times and it is with great satisfaction that thanks to feedback we fulfill during your stay. It is thanks... More 

Los Angeles, California
Contributor
14 reviews 14 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pros: - Moderate breakfast service - Pleasant and clean sauna and stream bath - Good views from room - Fast room service Cons: - Poor and spotty internet service - Uncomfortable bed - Rooms lack any personality - Constant issues with door key - Very mediocre service quality - Limited Gym facilities

Was this review helpful? Yes 2
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. We regret what happened during your stay. We are very attentive to solve the problems with each of the areas involved. We hope to present at an upcoming stay. And offer the best service. More 

Palo Alto, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

The Diez Hotel is a great deal in the heart of the part of Medellin where you want to stay, El Poblado, which is a fun, very safe, charming part of town with loads of bars, restaurants, parks, galleries, shops, nice architecture, and great views towards the rest of the city. The area is definitely where you want to be... More 

Was this review helpful? Yes 1
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Good Morning Diez Hotel Colombia welcomes your comments expressed,thanks for those wonderful words. which is very important to our continuous improvement efforts and commitment to our customers. I hope again to enjoy your company at our facilities best regard More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 14, 2015

Lets start with the positives: Fantastic location and some good facilities inc. steam room and sauna. The negatives: Very rude and unfriendly staff who made us feel very unwelcome. The rooms are dated. House keeping took up to 3-4pm on some days. Additional towels and robes required multiple phone calls and took up to 2 hours (we spoke Spanish). The... More 

Was this review helpful? Yes
Katherine T, Directora E-commerce at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. We regret what happened during your stay. We are very attentive to solve the problems with each of the areas involved. We hope to present at an upcoming stay. And offer the best service. Best Regards Katherine Tobón Directora de Mercadeo Electrónico 574-4-4481034 More 

Detroit, Michigan
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed January 13, 2015

Positives - location is in the trendy El Poblado near the park, restaurants and shops with great views on either side. The breakfast is plentiful and options are good, rooms were clean but average in size and layout. Bellman was very helpful. Negatives - We had some serious issues at initial check-in with our request to have a queen size... More 

Was this review helpful? Yes
Katherine T, Directora E-commerce at Diez Hotel Categoria Colombia, responded to this review
Google Translation

Estimado Huésped. Lamentamos mucho lo sucedido durante su estadía. Estamos pendientes de reunirnos con cada una de las áreas involucradas... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2015

I've stayed 6 nights and I highly recommend the hotel. It's at a very nice place of the city accessible price good internet connection and a very good reception and attention. Breakfast is very good quality and fresh meat sausages and fruits.

Was this review helpful? Yes
Katherine T, Directora E-commerce at Diez Hotel Categoria Colombia, responded to this review
Google Translation

Estimado Huésped. Gracias por sus maravillosos comentarios. Es muy importante para nosotros sus recomendaciones frente a los viajeros de la... More 

Passaic, New Jersey
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 2, 2015

Let's start with the good - the design of the hotel/rooms is beautiful! The location is great, lots of bars and restaurants are around. The bathroom is equipped with everything you would need and more (they have for example hand cream). What can be improved: 1. Breakfast - both the fruits and the bread were not fresh. We were 4... More 

Was this review helpful? Yes 1
Katherine T, Directora E-commerce at Diez Hotel Categoria Colombia, responded to this review

Dear Guest Thanks for all your recommendations. We will be very attentive to improve in each of the aspects mentioned that we need to improve. We have had direct contact with each of the areas that are involved to know what happened. Forward to seeing you at the next opportunity and make your stay the best ever. Best Regards Katherine... More 

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 1, 2015

This hotel was perfect for my wife and me. My wife said it was just comfortable like we were in the house. The room and the bathroom were really clean. All staffs were very nice. At the breakfast there were fresh tropical fruits and juices everyday. Inside the hotel and the room, there are a lot of details for the... More 

Was this review helpful? Yes
Katherine T, Directora E-commerce at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. It is a pleasure for Diez Hotel Categoría Colombia know that we mentioned with such good reviews and so positive. We are confident that we will have their presence in an upcoming stay and will be the best ever again. Best Regards Katherine Tobón Directora de Mercadeo Electrónico 574-4-4481034 More 

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Additional Information about Diez Hotel Categoria Colombia

Address: Calle 10A 34-11, Medellin 05001000, Colombia
Phone Number:
Location: Colombia > Antioquia Department > Medellin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diez Hotel Categoria Colombia 4*
Number of rooms: 115
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Hotel Style:
#5 Luxury Hotel in Medellin
#5 Business Hotel in Medellin
#6 Spa Hotel in Medellin
#8 Romantic Hotel in Medellin

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