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Diez Hotel Categoria Colombia

#11 of 90 Hotels in Medellin
Certificate of Excellence
Hotel website
Calle 10A 34-11, Medellin 05001000, Colombia
Diez Hotel Categoria Colombia
Best prices for: 1 room 1 guest
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Ranked #11 of 90 Hotels in Medellin
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
TravelEqualsJoy Toronto
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369 reviews from our community

Traveler rating
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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  • Italian first
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Toronto
Top Contributor
65 reviews 65 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Excellent service is consistency. Diez Hotel lacks consistency. Wake up calls that are forgotten or late. Evening service that occurs sporadically. The hallways look like a gussied up high school. Rooms are big. Large windows. Terrific breakfast. First world problems - the hotel is perfectly acceptable but nothing that would cause you to remember a year later.

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Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear guest Diez hotel Categoria Colombia welcomes your comments expressed, which are very important to our continuous improvement efforts and commitment to our customers. Take us with you, you already left off in our hearts. We are not a Hotel we are an Unforgettable Experience. Thank you for your attention. More 

Amsterdam
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Diez is greatly located in the centre of Medellin, just few minutes walk from Pargue Lleras, where all the party is going on. Wide terraces with life music, great food, the place to go out. Service in the hotel was great, very helpful stuff at the reception, the "bell boy" was amazing, while calling to our flight carrier to... More 

Was this review helpful? Yes 1
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Good Morning Diez Hotel Colombia welcomes your comments expressed,thanks for those wonderful words. which is very important to our continuous improvement efforts and commitment to our customers. I hope again to enjoy your company at our facilities best regard More 

Kansas City
1 review
5 of 5 stars Reviewed 1 week ago

One of the best hotels I have stayed in. Unique in design, excellent location, amazing views, everyone in the hotel overly pleasant. A short maybe 10 minute walk to the metro. Even the hotel restaurants are nice and reasonably priced which is unusual for the nicer hotels. When checking in, the receptionist noticed on my passport that it was my... More 

Was this review helpful? Yes
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear guest Diez Hotel Colombia welcomes your comments, which is very important to our continuous improvement efforts and commitment to our customers. Take us with you because you are already in our hearts. We are not just a Hotel we are an Unforgettable Experience . Best regards More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I reserved three nights at this hotel in Medellin. The customer service was top notch. Daniel, in particular, was incredibly helpful- he helped us to book a tour, gave us suggestions on where to walk/eat, and he helped us to locate a bag that we had accidentally left in the hotel lobby two days before. The only... More 

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Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. Thank you very much for choosing Mid Ten Colombia as host of his recent trip to Medellin. It is a pleasure to know how much I enjoy their stay with us. Let me thank you for your comments, as they will help us to improve and continue to provide a five star service to our guests. Thanks for... More 

Lisbon, Portugal
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Overall we enjoyed our stay at Diez Hotel. It is beautifully decorated, it's located within walking distance from a lot of restaurants, bars and shops, and we found the staff friendly and helpful. However, there were a few negative aspects that I have to point out. The internet service is really poor, every time you leave the hotel you have... More 

Was this review helpful? Yes
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Good Morning Diez Hotel Colombia welcomes your comments expressed,thanks for those wonderful words. which is very important to our continuous improvement efforts and commitment to our customers. I hope again to enjoy your company at our facilities best regard More 

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Firstly, this hotel is located in the Medellin's best district, Lleras. Just outside there are 100s of restaurants, shops and bars within an easy walk. There are many other hotel options also. The hotel rooms are big, however the bathroom design offers limited privacy the beds are covered in a carpet, which is used by previous guests and likely not... More 

Was this review helpful? Yes 1
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. We regret what happened during your stay. We are very attentive to solve the problems with each of the areas involved. We hope to present at an upcoming stay. And offer the best service. Best Regards More 

Wels, Austria
Top Contributor
149 reviews 149 reviews
64 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 4 weeks ago

normally i would give a rating of "very good" but thanks to the unfriendly receptionist (a guy, forgot his name) i have to rate only average. needed to wait for about 20 min. to get my room bcs the receptionist didn´t want to give me a room with view towards the city as requested in one of the top floors.... More 

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Management response:

Dear guest Diez Hotel Colombia welcomes your comments, which is very important to our continuous improvement efforts and commitment to our customers. Take us with you because you are already in our hearts. We are not just a Hotel we are an Unforgettable Experience . Best regards. More 

Princeton, New Jersey
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Modern amenities with a very Colombian feel. First I should say all rooms have an amazing view. And since the floors start from the 6th floor, you can't go wrong. Each floor is dedicated to a different region of Colombia- so the decor is slightly different and there are even window cases displaying each regions details. I loved it because... More 

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Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. First of all let me thank you for choosing Diez Hotel Categoria Colombia. Our mission is to make your stay as perfect as possible exceeding the expectations of our guests at all times and it is with great satisfaction that thanks to feedback we fulfill during your stay. It is thanks to the dedication and commitment of our... More 

Los Angeles, California
Contributor
14 reviews 14 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 15, 2015

Pros: - Moderate breakfast service - Pleasant and clean sauna and stream bath - Good views from room - Fast room service Cons: - Poor and spotty internet service - Uncomfortable bed - Rooms lack any personality - Constant issues with door key - Very mediocre service quality - Limited Gym facilities

Was this review helpful? Yes 2
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Dear Guest. We regret what happened during your stay. We are very attentive to solve the problems with each of the areas involved. We hope to present at an upcoming stay. And offer the best service. More 

Palo Alto, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

The Diez Hotel is a great deal in the heart of the part of Medellin where you want to stay, El Poblado, which is a fun, very safe, charming part of town with loads of bars, restaurants, parks, galleries, shops, nice architecture, and great views towards the rest of the city. The area is definitely where you want to be... More 

Was this review helpful? Yes 1
Katherine T, Servicio al Cliente at Diez Hotel Categoria Colombia, responded to this review

Good Morning Diez Hotel Colombia welcomes your comments expressed,thanks for those wonderful words. which is very important to our continuous improvement efforts and commitment to our customers. I hope again to enjoy your company at our facilities best regard More 

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