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NH Collection Medellin Royal

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Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
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NH Collection Medellin Royal
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366 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bogotá, Distrito Especial, Colombia
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

It was my first experience with this hotel and it was amazing. The breakfast buffet was so complete and so tasty, many choices to chose from. Even my children who are picky eaters were thrilled to find food of their like. The room was well appointed (suite) well worth the price with plenty of space for a family of 4.... More 

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El Paso, Texas
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our third Hotel in Colombia, but what a fine Hotel this was. It was located close to a lot good places to eat and party, half a block away to a very prestigious Mall. The first night my wife was filling tired and a little sick so we had dinner sent up. The big surprise the next morning... More 

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Royal Palm Beach, Florida
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Upscale Hotel, Located in El Poblado District, Excellent. 2 blocks away, from Santa Fe Mall, 5 minute ride to metro, 20 minute by taxi trip to Park 93 Area. Free breakfast. out of this world. fresh juices, fruits, excellent Colombian Coffee. Nice breakfast area, covered, or sit outside by pool covered with table with umbrella. Two buffet tables stuffe full... More 

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GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: First of all thank you very much for taking time to write your review about our Hotel nH Collection Royal Medellin. We are delighted to read that you had a wonderful stay with us and that you enjoyed our delicious breakfast, location and the staff friendliness. Your positive impressions will be shared immediately with all our staff, specially... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Lovely staff,nice rooms , lovely interior but the breakfast isn't up to what I expected from such a Hotel. We ate twice in the restaurant and I don't really recommend it: it's ok but nothing more. I tried the ceviche but the fish was really chewy- maybe it had been frozen and it lost the consistency of fresh fish... The... More 

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GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest, First of all I would like to thank you for taking time to write the post stay review about our hotel. We are sorry to hear about your experience with the restaurant . We have addressed the matters with the respective departments in order to avoid similar situations in the future. We do hope there will be an... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent in every aspect. Service, transportation requirements, cleanliness, quality of food, support from the staff. Especially excellent was the transportation services and the concierge support for our group of 12 people from our company.

Review collected in partnership with this hotel

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GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: First of all we would like to thank you for taking time to share your opinion with the Tripadvisor members. We are very happy to hear that you enjoyed the quality of food, transportation, the cleanliness of the hotel and specially the concierge support. We will immediately share your opinion with our staff. We will be more than... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel for a week with a group of 30 friends that came from overseas to celebrate our wedding. The hotel is very clean, the facilities are very good and the location is quite convenient. The service was outstanding. All our requests were taken into account and all the staff made our stay very pleasant. I highly... More 

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GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: Thank you so much for staying at the nH Collection Royal Medellin and for taking the time to post a review! Our staff is happy to assist our guests with any request and information needed.We want to do our best so that your stay goes well, as well as after your stay in our establishment. I will be... More 

Miami, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms are very nice and new. The food was great, service was exceptional, and the location of the property was convenient. What more do you need? Best hotel in Medellin in my opinion. Rates are also very reasonable.

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: We would like to thank you for your review further to your stay in our Property and we are glad to read that you enjoy staying among us. We love to offer memorable experiences. Be sure that we will be more than happy to welcoming you back at the nH Collection Royal Medellin. Best Regards, Marilú Mora E. More 

Berlin, Germany
Level Contributor
247 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loccation is good Check in and check out takes some time due to slow staff Rooms are big and clean Breakfast is good but not "high quality" Wifi was a bit weak in the room (11th floor) Pool was nice Gym was not really been taken care off

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: Thank you very much indeed for such a nice comments. We really appreciate you took the time to express your opinion regarding our location, pool, rooms, gym, WiFi and breakfast and giving us the opportunity to know what should be improve. We are working very diligently to correct the issues with our front desk service, your comments help... More 

New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2015

We have been coming to this grad hotel now since it first open. From the moment you enter you are greeted like royalty. From Alejandra Margarita at reception to Monica at breakfast to the front guys , no one is better then the other.The attention given to details is the work of the General Manager Maria Teresa Megias. No one... More 

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest, What a pleasure for us to read your review about your stay ! Our first goal is to take care of ours guests and let them feel like "at home". We sincerely thank you for your review of nH Collection Royal Medellín and for your loyalty all these years. It is a pleasure to know that you enjoy... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2015

We loved this hotel. the service was great, it was all super clean all the time. The staff was great and the buffet breakfast was fantastic. the décor is modern and it is conveniently located close to both the main malls Santa Fe and Oviedo where you can walk to and eat any food you can think of.

Was this review helpful? Yes 2
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Medellín Royal hotel after staying with us recently. As we may see you enjoyed a lot the breakfast, location and our very friendly staff. Thank you for that ! We will be more than happy to welcome you again in the future. Marilú Mora E. More 

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