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NH Collection Medellin Royal

Certificate of Excellence
Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
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NH Collection Medellin Royal
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NH Collection Medellin Royal
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341 reviews from our community

Traveler rating
    209
    102
    22
    5
    3
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135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (341)
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    (87)
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved this hotel. the service was great, it was all super clean all the time. The staff was great and the buffet breakfast was fantastic. the décor is modern and it is conveniently located close to both the main malls Santa Fe and Oviedo where you can walk to and eat any food you can think of.

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Medellín Royal hotel after staying with us recently. As we may see you enjoyed a lot the breakfast, location and our very friendly staff. Thank you for that ! We will be more than happy to welcome you again in the future. Marilú Mora E. More 

Prague, Czech Republic
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Well I have to say it was a very nice stay. My room 503, was clean, big a and very comfortable. Hotel has very good WiFi - simple to use and in lobby about 5 places with laptops. Security has really high standart, police is in front of the hotel and inside is privat security WITH REALLY FUNNY BIG DOG.... More 

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: Thank you very much for taking time to write your positive impressions about Medellín Royal; We are glad to read that you find that our hotel is very clean, our rooms are comfortable and breakfast is very good too. Our big dog named Aquiles, lives at the hotel for six years and it`s happy to greet our guest,... More 

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel offered me the best of the best in my first visit to Medellin. They went out of their way to please me to include providing me with a large vase from the lobby one so I could put my calla lilies in. The staff was always attentive, food is great and sleeping quarters are excellent. Would go back... More 

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest, What a pleasure for us to read your review about your stay ! Our first goal is to take care of ours guests and let them feel like "at home". We thank you for such motivating comments and wish to welcome you very soon at our hotel. Best Regards, Marilú Mora E. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Possibly my favourite hotel in Colombia. Brand new, top quality and all round enjoyable! Breakfasting on the veranda was a delight. Rooms are spacious, modern and comfortable. No complaints!!! Great value and great hotel. Thank you for a nice stay.

Was this review helpful? Yes 2
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: We think it is just magic that you found us one of the best hotels in Colombia that you have stayed in. It’s great to read that we met with your expectations in every single way from, arrival to departure. We found it an absolute pleasure to look after you and hope that you will be returning soon... More 

Aventura, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I went for a business trip. The hotel is well located next to 2 malls. Breajfast is really good you have to try the arepas with quesillo paisa. Out of this world. Taxis are cheap to any place in the city ( 5 to 10 dollars ). Taxi to the airport 25-30 dollars. Service in the hotel top star. rooms... More 

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: We`re delighted that you loved our position and found it close to everything you wished to visit in Medellín; and thank you for saying how delicious the arepas with quesito paisa are. We are really happy to read that you had a great stay with us and that we met all of your expectations throughout the hotel We... More 

Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 28, 2015

This hotel captured my heart! As soon as I arrived a very nice lady in the front desk was a helpful reference for the 2 days I was there. Animals paintings and the lovely Aquiles (a real giant schnauzer) made me feel home... Besides off course of a great attention from all the hotel members. Is a simple but a... More 

Was this review helpful? Yes
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: What a pleasure to read such comments! All team is happy that you enjoyed our friendliness staff, our painting exhibition (cats) and of course our lovely pet: Aquiles! Thank you for your comments and we will be delighted to welcome you back in the future. Regards, Marilú Mora E. More 

San Pedro Garza Garcia, Mexico
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2015

The hotel is well located with walking distance to Riosur (a building with nice bars and restaurants), Falabella (nice shopping mall), and a few blocks from Parque Lleras (street with lots of restaurants and bars). Staff was very professional and breakfast at the hotel was great! It has a nice pool too. I definitely would stay at this hotel again.... More 

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest, Thank you for the time sharing your opinion about us. We are very happy to read that you recommends Medellín Royal to the tripadvisor community. We are working hard to improve our services and products, therefore we are happy to hear that it's working. We will be delighted to welcome you again, Marilú Mora E. More 

San Anselmo, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 20, 2015

The hotel is fairly new and modern with large rooms, a gym and a spa. Breakfast is served outside on the patio and is second to none! We needed to extend our visit by a few days and they happily accommodated us. The staff was very helpful and service was great.

Was this review helpful? Yes
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: What a pleasure to read such comments! All team is happy that you enjoyed our friendliness staff, our breakfast and the room. We thank you for your comments and will be delighted to welcome you back in the future. Best regards, Marilú Mora E. More 

Senior Contributor
45 reviews 45 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 12, 2015

Hotel has nice large rooms with built in furniture featuring large area suitable for work on laptop, etc. One drawback was Wifi service....too slow and limited bandwidth so connection was spotty at best. Convenient location across mall.

Was this review helpful? Yes
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest, Thank you very much taking time to write your impressions after staying in our hotel. It will help us to improve our services as our guest experiences are very important for us. I would like to apologize for the slow and limited bandwidth Also please be ensured that our System engineer is advised immediately about the incident and... More 

Kensington,Maryland
Top Contributor
61 reviews 61 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 8, 2015

The Medellin Royal is almost across from SantaFe shopping center, above "la milla de Oro" Poblado Ave. It is tranquil, beautiful with lovely staff to attend to your needs. Rooms are spacious with good views of city. The restaurant serves breakfast with a great variety of fruits, breads, waffles, and eggs. We also had lunch and dinner on many occasions... More 

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Medellin Royal, responded to this review

Dear Guest: We would like to thank you for your review further to your stay in our Property and we are glad to read that you enjoy staying among us. Be sure that we will be more than happy to welcoming you back at the Hotel Medellín Royal. Best regards, Marilú Mora E. More 

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