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Medellin Royal

Certificate of Excellence
Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Hotel amenities
Medellin Royal
Best prices for: 1 room 1 guest
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Ranked #2 of 90 Hotels in Medellin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Bernardo R San Pedro Garza Garcia, Mexico
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327 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Pedro Garza Garcia, Mexico
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel is well located with walking distance to Riosur (a building with nice bars and restaurants), Falabella (nice shopping mall), and a few blocks from Parque Lleras (street with lots of restaurants and bars). Staff was very professional and breakfast at the hotel was great! It has a nice pool too. I definitely would stay at this hotel again.... More 

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San Anselmo, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is fairly new and modern with large rooms, a gym and a spa. Breakfast is served outside on the patio and is second to none! We needed to extend our visit by a few days and they happily accommodated us. The staff was very helpful and service was great.

Was this review helpful? Yes
GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: What a pleasure to read such comments! All team is happy that you enjoyed our friendliness staff, our breakfast and the room. We thank you for your comments and will be delighted to welcome you back in the future. Best regards, Marilú Mora E. More 

Senior Contributor
31 reviews 31 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel has nice large rooms with built in furniture featuring large area suitable for work on laptop, etc. One drawback was Wifi service....too slow and limited bandwidth so connection was spotty at best. Convenient location across mall.

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest, Thank you very much taking time to write your impressions after staying in our hotel. It will help us to improve our services as our guest experiences are very important for us. I would like to apologize for the slow and limited bandwidth Also please be ensured that our System engineer is advised immediately about the incident and... More 

Kensington,Maryland
Top Contributor
61 reviews 61 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Medellin Royal is almost across from SantaFe shopping center, above "la milla de Oro" Poblado Ave. It is tranquil, beautiful with lovely staff to attend to your needs. Rooms are spacious with good views of city. The restaurant serves breakfast with a great variety of fruits, breads, waffles, and eggs. We also had lunch and dinner on many occasions... More 

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: We would like to thank you for your review further to your stay in our Property and we are glad to read that you enjoy staying among us. Be sure that we will be more than happy to welcoming you back at the Hotel Medellín Royal. Best regards, Marilú Mora E. More 

Seattle
Top Contributor
51 reviews 51 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Situated next to a large mall in the El Poblado neighborhood, this is a lovely modern hotel with very helpful staff. Room was large with modern, clean bathroom, a safe for valuables, and city view. Breakfast buffet was fabulous with everything you can imagine; eggs cooked to order, cereal, fresh fruit, waffles, juice, coffee, tea, and a myriad of delicious... More 

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: Thank you very much for sharing your experience at the Medellín Royal Hotel on TripAdvisor! We are glad to read that you did like the staff, the location of the hotel and the breakfast buffet as well. I do hope to have the pleasure to welcoming you back soon. Regards, Marilú Mora E. More 

Australia
Top Contributor
78 reviews 78 reviews
41 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are many positives to this Hotel. The staff are very particular to serve you however they can. Albeit we can not speak Spanish, we were always able to find someone who did or make ourselves understood in some way. The pool area is excellent, good for swimming laps, warm spa, and close to Restaurant service. Our room was spacious... More 

Was this review helpful? Yes
GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: What a pleasure to read such comments! All team is happy that you enjoyed our friendliness staff, our breakfast, pool, room and all the rest. Regarding the coffee maker machine, I would like to inform you, we will have one per room, very soon. We thank you for your comments and will be delighted to welcome you back... More 

Erbil
2 reviews
5 of 5 stars Reviewed February 15, 2015

Really excellent value for money. Service is impeccable. Hotel is located next to everything you need...shopping malls, restaurants, good bars and nightlife. Hotel staff very helpful with recommendations of places to visit and can arrange a guide or transportation. The food is excellent and very well priced. Room service with starters, main and desert for 2 with 2 glasses of... More 

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: Thank you for taking time to write your review about our hotel Medellín Royal on the Trip Advisor. Our staff is happy to assist our guests with any request and information needed. We want to do our best so that your stay goes well, as well as after your stay in our establishment. I will be happy to... More 

Senior Reviewer
10 reviews 10 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 9, 2015

Nothing is too much trouble for the excellent staff at this well positioned and equipped hotel. Medellin for the uninitiated is a gem of a destination and well worth the trip especially if staying at the Royal.!

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: Thank you for the time sharing your opinion about us. We are very happy to read that you recommends Medellín Royal to the tripadvisor community. We are working hard to improve our services and products; we are happy to hear that it's working. We will be delighted to welcome you again, Marilú Mora E. More 

Medellin, Colombia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

I'm writing this on the eve of my last day here. I have never written a review before but feel compelled to in this case because of the exquisite treatment we have received here. The staff is as friendly and helpful as any I have found anywhere, including the housekeeping personnel. To cite two examples of their over the top... More 

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest, What a pleasure for us to read your review about your stay ! Our first goal is to take care of ours guests and let them feel like "at home". We thank you for such motivating comments and wish to welcome you very soon at our hotel. Best regards, Marilú Mora E. More 

Somerville, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2015

The hotel was modern, bright and clean. They had delicious Colombian coffee always ready in the lobby and filtered water for guests. The staff was super friendly and very helpful with directions and taxis. We were walking distance to the train. We actually toured the city via train and it was perfect. I would definitely return,

Was this review helpful? Yes 2
GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: Thank you very much for sharing your experience at the Medellín Royal on TripAdvisor! We are glad to read that you did like the staff, the location of the hotel and cleaning. I do hope to have the pleasure to welcoming you back soon. Regards, Marilú Mora E. More 

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