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All 87 Medellin hotels

Medellin Royal

4.0 of 5 Hotel   |   Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
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Ranked #1 of 87 hotels in Medellin
A recent review
3 of 5 stars reviewed 2 days ago
walNorthAmerica north america
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257 people have reviewed this hotel

Traveler rating
    160
    73
    16
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
north america
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The service is excellent, the location is great (quiet and close to all the good things in Poblado). Air conditioning works well, and it's clean. Lobby looks great. But once you leave the lobby, this is very similar to a three star hotel or motel in North America. Very basic and plain rooms. Hard bed. Bad towels. Had to lug... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Let me start out by being nice - Check-in was fine, The room is good (it's difficult to get the temperature right, but the bed is comfortable. Would be nice if there was a sheet and not just this thick comforter). Santa Fe mall is diagonal across the street, and there is a supermarket down the hill around the corner.... More

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Quito, Ecuador
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We chose this place because of the solid reviews on this and other websites. And they were right. Everyone was super friendly and helpful, starting with the front desk staff, but including the bell boy, the maid, the restaurant staff and the barman. The location was just what we were looking for, too. Walking distance to Parque Lleras and the... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Royal for a week on business and loved the service I experienced. Staff were extremely helpful and attentive to all of our needs. The breakfast provided was fantastic as well, and the location, next to Santa Fe mall provided many dining options in the evening. Highly recommended!!

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I visited the hotel for a wedding, and I have never been so happy with a hotel's customer service. I had been travelling in South America for 6 weeks, so my suitcase basically had my life in it. My suitcase got lost in customs in Bogota and didn't have the connecting flight tag, so it seemed like it might be... More

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Del Mar, California, Usa
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Frequent flyer flight arrived from LAX just after midnight.Hotel reservations assured us room would be ready and their driver would meet the flight.Everything was delivered as promised.Best $35 we ever spent-airport is on other side of the mountains-45 minuets in the rain-cabs not in evidence. Hotel rep was right outside security with sign-escorted us to the car.1:30AM checked us right... More

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: Thank you for your comment about your recent visit, we are pleased to know that our installations are up to par with your expectations.We really appreciate you took the time to express your opinion regarding the Hotel and the city. We are working very diligently to correct the isolation issue with our maintenance area; your comments help us... More

Ottawa
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has great amenities, especially the pool and the hotel lobby bar (where we watched a lot of World Cup action on the big screen). The staff are friendly and professional. They speak English well and were very patient with my mediocre Spanish! The hotel is not far from Parque Lleras (walkable) in Poblado, but the city centre is... More

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GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: We would like to thank you for the nice comments, we are very happy to know that you enjoyed your stay in our hotel. We hope to see you soon! Marilú Mora E. More

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff is very friendly, the place is spotless, the pool and jacuzzi area is nice. Location is perfect for getting around el Poblado and Envigado. Right down the street from a great mall. Don't have the text mex burger and try not to order room service at all cause the club was kinda bad to my taste. It is... More

Was this review helpful? Yes 1
GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: Thank you for your feedback. We sincerely apologize for the incident with the club and the ice. We have addressed the matters with the respective department in order to avoid similar situations in the future. We do hope there will be an opportunity for you to return to our property and let us provide you with the service... More

Leesburg, Virginia
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

What an enjoyable experience staying a this hotel. I was only in Medellin for four days on this trip and arrived about 10:30pm at night. The front desk staff was excellent and efficient and spoke English as well. Check in was very fast and pleasant and my room was on the 4th floor with a view of the pool. The... More

Was this review helpful? Yes
GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: Thank you for your comment about your recent visit, we are pleased to know that our installations are up to par with your expectations. We are working very diligently to correct the issues with our internet service, your comments help us grow and give us valuable information to improve our services. We hope that you stay with us... More

Willemstad, null, Netherlands Antilles
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

This hotel is perfect!!! Very good service and super friendly staff. The breakfast is the best. Was located near the biggest mall in Medellin (Santa Fe). The staff are very helpful and attentive. Would surely stay there when I return to Medellin!!

Was this review helpful? Yes
GuestServiceRoyal, Director de Relaciones con Clientes at Medellin Royal, responded to this review

Dear Guest: Thanks for taking the time to comment. Our staff will be glad to hear from you and your lovely comments. Sincerely, Marilú Mora E. More

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Additional Information about Medellin Royal

Address: Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Location: Colombia > Antioquia Department > Medellin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Medellin Royal 4*
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Also Known As:
Medellin Royal Hotel Medellin

74 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Medellin #1 Romantic Hotel in Medellin #1 Luxury Hotel in Medellin #1 Business Hotel in Medellin #2 Family Hotel in Medellin
Hotel Class
Official Description (provided by the hotel)
This Luxury Hotel with the ultimate expression of design and technology is an excellent choice for business and tourism travelers. Ideally located in the heart of El Poblado one of the most prestigious areas of the city at walking distance from Santa Fe and Oviedo Shopping malls. Our 125 rooms and 9 suites are equipped with all the ingredients to guarantee an enjoyable stay. In addition to our excellent facilities we offer a friendly atmosphere and a warm smile. Our clients benefit from the comforts and technology of our modern Business Center and our versatile Meeting Rooms. The Medellin Royal Hotel Service include a relaxing Spa and fitness center swimming pool free parking dry cleaning service and 24-hour room service. Enjoy in our restaurant the best Neo Latina cuisine that blends the delicate fusion flavors of Colombia and the International processes. The Bar with a panoramic magically green view creates an enjoyable mood for a meeting or a relaxing drink. ... more   less 
Number of rooms
134

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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