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Hotel Estelar Altamira

Carrera 1, #45-50, Ibague, Colombia
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Hotel Estelar Altamira
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Hotel Estelar Altamira
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90 reviews from our community

Traveler rating
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    38
    14
    4
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (16)
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Senior Contributor
31 reviews 31 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel facilities are old and maintenance is just enough to keep things working. Rooms need renovation, for example the air conditioning is old and noisy. There was no easy way to adjust and get a comfortable temperature. The shower knob had been replaced by one adapted from a different type of control and did not turn properly. Finally wifi was... More 

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Bogota, Colombia
Contributor
17 reviews 17 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2015

Great Hotel, nice lobby, the rooms are clean, the staff is super friendly and helpful. The breakfast buffet is very good, plenty to choose from. Lunch is good also, but not gourmet. The best in this hotel was the heated pool, is big, nice and heated, not to much, just enough to make you want to stay until 8 pm... More 

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ALTAMIRA26, Manager at Hotel Estelar Altamira, responded to this review

Dear Guest: We appreciate the time you took us to let us know in detail your comments, as they are opportunities for improvement in our service. We hope to come back and visit us soon! Best regards, Maria Fernanda Alvarado Gaitan General Manager -Hotel ESTELAR Altamira More 

medellin
Top Contributor
143 reviews 143 reviews
54 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed December 23, 2014

The hotel is in a convenient location with ample parking and comfortable rooms, would have liked a better breakfast service is pretty basic, and a pool climatizadapues the temperature of the city is not very high, and not allowed to enjoy the area moist by longer.

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ALTAMIRA26, Manager at Hotel Estelar Altamira, responded to this review

Dear Guest: We appreciate the time you took us to let us know in detail your comments, as they are opportunities for improvement in our service. We hope to come back and visit us soon! Best regards, Maria Fernanda Alvarado Gaitan General Manager -Hotel ESTELAR Altamira More 

Barranquilla, Colombia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 15, 2014

Although my previous reviews of this hotel were very positive, our last stay (December 13 to 15, 2014) was a disappointment due primarily to serious maintenance problems which if not given the proper attention will certainly result in its losing one or two stars. To begin with, it took an hour to recognize our on-line reservation and check in, once... More 

Was this review helpful? Yes 1
ALTAMIRA26, Manager at Hotel Estelar Altamira, responded to this review

Dear Guest: We appreciate the time you took us to let us know in detail your comments, as they are opportunities for improvement in our service. We hope to come back and visit us soon! Best regards, Maria Fernanda Alvarado Gaitan General Manager -Hotel ESTELAR Altamira More 

Barranquilla, Colombia
Top Contributor
63 reviews 63 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 16, 2014

We had a great stay at the Estelar Altamira in Ibague. We went to the city for a wedding and decided to stay at this hotel. We chose a junior suite since there were 4 of us (2 adults 2 children) The room was very spacious, located on the 6th floor with an impressive view of the mountains and the... More 

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Hoteles E, Gerente at Hotel Estelar Altamira, responded to this review
Google Translation

Apreciado Huésped Reciba un cordial saludo . Agradecemos y valoramos sus comentarios positivos respecto a nuestro servicio, nos complace saber... More 

Columbia, Maryland
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 19, 2014

We visited this hotel two years ago and again this summer. It is still great. The pool area is wonderful as is the majority of the staff. The rooms, although showing a bit of wear and tear, are clean, the beds are comfortable and the views are great! The wifi was not the best and often went in and out... More 

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Hoteles E, Manager at Hotel Estelar Altamira, responded to this review
Google Translation

Apreciado Huésped Reciba un cordial saludo . Agradecemos y valoramos sus comentarios positivos respecto a nuestro servicio, nos complace saber... More 

Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 23, 2014

Last weekend was my second time in this hotel. Is perfect for families with small kids. The pool is very nice, the rooms are just perfect and you have an amazing view of the mountains. Ibague is not far from Bogota, and you will not see crowdy hotels and pools as you can find in Girardot or Melgar. Ibague is... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2014

Ibague is in located in the center of Colombia which makes it near to a bunch of cities. If you want a quick escape this a great option. Great weather with a great hotel. Food as great, buffet (breakfast and lunch) are not massive but have always good options, and food is always fresh. You can ask for a mountain/pool... More 

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Barranquilla
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 25, 2013

Our third visit to Ibague and its Hotel Estelar Altamira was predictably wonderful; spacious, attractively decorated rooms with great views of the scenic mountains, lush tropical gardens, ideal pools, tennis courts, spa,sauna, jacuzzis, massage parlor, and romantic dining areas with service with a smile to boot make of the Estelar a truly five star hotel. Sumptuous breakfasts, numerous "things to... More 

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San Juan, Puerto Rico
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 10, 2013

Hospitality jeopardized by a single employee, it is for this reason an Acceptable hotel. Breakfast was good. Specially "El Tamal Tolimense" On arrival, the Check in employee (night shift) was not helpful, he seems unhappy, untrained and provided limited information. We felt unwelcomed and we were ready to leave to the Hotel Internacional Casa Morales. However; The Restaurant employees and... More 

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