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Hotel Estelar Altamira

#3 of 11 Hotels in Ibague
Certificate of Excellence
Carrera 1 | #45-50, Ibague, Colombia
Hotel amenities
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Hotel Estelar Altamira
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163 Reviews from our TripAdvisor Community

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Traveler rating
    91
    44
    19
    4
    5
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50
33
5
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (35)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (33)
All months
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had our wedding at this hotel. It's location is not the best, but the rooms are clean, the pool is very nice, and the service is quite good. What was amazing was the food!!!! I was very surprised. If ever in Ibague I would totally recommend the place.

Was this review helpful? Yes
HOTELESTELARALTAMIRA, General Manager at Hotel Estelar Altamira, responded to this review
Google Translation

Estimado Huésped, Sus comentarios, nos compromete a seguir trabajando con esmero para continuar con nuestra labor de brindar nuestro servicio... More 

Saint Louis, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015

Hotel was very nice..building is not brand new but it is well maintained. The food was excellent and the staff more than friendly...Camilo and the guys at the pool were so nice and overall the experience was beyond what we expected...We are already thinking about going back and next time work on spending a little more time there..Awesome hotel and... More 

Was this review helpful? Yes
HOTELESTELARALTAMIRA, General Manager at Hotel Estelar Altamira, responded to this review
Google Translation

Estimado Huésped, Nos satisface el haber cumplido con sus expectativas durante su estadía en nuestro hotel. Comentarios como los suyos... More 

Bogota, Colombia
Level Contributor
177 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 1, 2015

This hotel is a good reason to visit Ibague, the service is excellent, pool and restaurant is very good, the buffet they have on the weekends is amazing, international cousine. great deal. My kids enjoy and had fun at the pool all day long. I recommend this hotel.

Was this review helpful? Yes
HOTELESTELARALTAMIRA, General Manager at Hotel Estelar Altamira, responded to this review

Dear customer: We want to thank and value all your positive comments about our service, we hope you come back soon to enjoy all about our hotel. Best regard María Fernanda Alvarado General Manager More 

Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 6, 2015

Hotel facilities are old and maintenance is just enough to keep things working. Rooms need renovation, for example the air conditioning is old and noisy. There was no easy way to adjust and get a comfortable temperature. The shower knob had been replaced by one adapted from a different type of control and did not turn properly. Finally wifi was... More 

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HOTELESTELARALTAMIRA, General Manager at Hotel Estelar Altamira, responded to this review
Google Translation

Estimada Señora Anclarisse, hemos recibido sus comentarios, los cuales estamos trabajando para mejora de nuestros servicios. cordial saludo. María Fernanda... More 

Bogota, Colombia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 2, 2015

Great Hotel, nice lobby, the rooms are clean, the staff is super friendly and helpful. The breakfast buffet is very good, plenty to choose from. Lunch is good also, but not gourmet. The best in this hotel was the heated pool, is big, nice and heated, not to much, just enough to make you want to stay until 8 pm... More 

Was this review helpful? Yes
ALTAMIRA26, Manager at Hotel Estelar Altamira, responded to this review

Dear Guest: We appreciate the time you took us to let us know in detail your comments, as they are opportunities for improvement in our service. We hope to come back and visit us soon! Best regards, Maria Fernanda Alvarado Gaitan General Manager -Hotel ESTELAR Altamira More 

medellin
Level Contributor
143 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed December 23, 2014

The hotel is in a convenient location with ample parking and comfortable rooms, would have liked a better breakfast service is pretty basic, and a pool climatizadapues the temperature of the city is not very high, and not allowed to enjoy the area moist by longer.

Was this review helpful? Yes
ALTAMIRA26, Manager at Hotel Estelar Altamira, responded to this review

Dear Guest: We appreciate the time you took us to let us know in detail your comments, as they are opportunities for improvement in our service. We hope to come back and visit us soon! Best regards, Maria Fernanda Alvarado Gaitan General Manager -Hotel ESTELAR Altamira More 

Barranquilla, Colombia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 15, 2014

Although my previous reviews of this hotel were very positive, our last stay (December 13 to 15, 2014) was a disappointment due primarily to serious maintenance problems which if not given the proper attention will certainly result in its losing one or two stars. To begin with, it took an hour to recognize our on-line reservation and check in, once... More 

Was this review helpful? Yes 1
ALTAMIRA26, Manager at Hotel Estelar Altamira, responded to this review

Dear Guest: We appreciate the time you took us to let us know in detail your comments, as they are opportunities for improvement in our service. We hope to come back and visit us soon! Best regards, Maria Fernanda Alvarado Gaitan General Manager -Hotel ESTELAR Altamira More 

Barranquilla, Colombia
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 16, 2014

We had a great stay at the Estelar Altamira in Ibague. We went to the city for a wedding and decided to stay at this hotel. We chose a junior suite since there were 4 of us (2 adults 2 children) The room was very spacious, located on the 6th floor with an impressive view of the mountains and the... More 

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Hoteles E, Gerente at Hotel Estelar Altamira, responded to this review
Google Translation

Apreciado Huésped Reciba un cordial saludo . Agradecemos y valoramos sus comentarios positivos respecto a nuestro servicio, nos complace saber... More 

Columbia, Maryland
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 19, 2014

We visited this hotel two years ago and again this summer. It is still great. The pool area is wonderful as is the majority of the staff. The rooms, although showing a bit of wear and tear, are clean, the beds are comfortable and the views are great! The wifi was not the best and often went in and out... More 

Was this review helpful? Yes
Hoteles E, Manager at Hotel Estelar Altamira, responded to this review
Google Translation

Apreciado Huésped Reciba un cordial saludo . Agradecemos y valoramos sus comentarios positivos respecto a nuestro servicio, nos complace saber... More 

Atlanta, Georgia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 23, 2014

Last weekend was my second time in this hotel. Is perfect for families with small kids. The pool is very nice, the rooms are just perfect and you have an amazing view of the mountains. Ibague is not far from Bogota, and you will not see crowdy hotels and pools as you can find in Girardot or Melgar. Ibague is... More 

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