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Alfiz Hotel

Travelers' Choice award winner
3.0 of 5
Hotel website
Calle Cochera del Gobernador 33-28 | Centro Historico, Cartagena 130001, Colombia
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Alfiz Hotel
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1 room 1 guest
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Ranked #10 of 127 Hotels in Cartagena
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333 Reviews from our TripAdvisor Community

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Traveler rating
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37
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10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Cartagena is a chaotic, wonderful, hot-and-steamy mess and this hotel is a refuge right in the center of the old city. The staff is beyond friendly and the rooms are beautiful. Don't hesitate – book this one1

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at Alfiz Hotel in a last minute trip to Cartagena to celebrate our 18th year Anniversary. The location is wonderful, within a stone's throw of Plaza del Reloj and La Catedral. The service was very good. All of the staff members were super nice and attentive. The biggest asset of this place is the staff who provide excellent... More 

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Jersey City, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

The Alfiz was perfect in every way. We stayed there for the first 4 nights of our honeymoon in Colombia, and everything was so much better than we could ever have dreamed of. The hotel staff was incredible. Each person we dealt with was very friendly, and they went above and beyond to help us. The hotel staff helped us... More 

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Toronto, Canada
Level Contributor
168 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We spent 3 nights at the Alfiz. The staff is very nice. The lobby is very charming. But it stopped here for us.... We were at the end of a 3 weeks travel through Ecuador and Colombia. We had mostly charming hotels with executive room with light and great view. At the Alfiz, we were given a room on the... More 

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

All staff members took very seriously and with sadness your recent review. We regret to hear that you were disturbed during your stay but you also declined the offer to change room. Unfortunately a category upgrade wasn't possible as we were fully booked, and also your travel agent reserved a standard category room. However it is good to precise that... More 

Key West, Florida
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Four of us traveled to Cartagena for a three night stay the last weekend of July. We had a marvelous stay at the Alfiz Hotel and are glad we chose this place. The rooms were nice, the breakfast good, and the staff excellent. The staff spoke outstanding English and were more than happy to help us with restaurant and/or tour... More 

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

Thanks for the review, great to know that you liked your stay and we will take into account your suggestions however the bath tub is integrated in the room according to the style of the old houses in colonial houses so is just to enjoy a good bath in it! More 

Atlanta, GA
Level Contributor
132 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 26, 2015

Open arriving we instantly felt the excellent customer service. We were early for check in but the gladly held our bags and gave great advice for lunch. The room was spectacular was a great view of the street from our balcony. To top it off, we were pleasantly surprised with our turn down service with a Colombia treat left on... More 

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Austin, Texas
Level Contributor
134 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 17, 2015

As soon as I set foot inside Hotel Alfiz, I knew I had made the perfect choice and that I was going to love Cartagena. Room Independencia (with a mezzanine level) is the most perfect thing I have ever seen - so beautifully lit with a fragrance in the air that makes you fall in love. The place is designed... More 

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Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 15, 2015

I really enjoyed my short stay at Alfiz. The staff were very helpful and friendly. The breakfast is excellent and is served on the ground level patio area, by waiter. I stayed in the family room via a free upgrade. After enduring a long flight and a debit card that had a hold put on it due to being used... More 

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Florida
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed July 14, 2015

We were on our way to Cartagena, having left Santa Marta, without a reservation. Luckily, I was able to do a quick search of hotels in Cartagena and the Alfiz hotel popped up. We showed up at the front door (we had to ring the bell) with the story that our reservation must have not gotten thru. No worries, the... More 

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Cary, North Carolina
Level Contributor
6 reviews
5 of 5 stars Reviewed July 13, 2015

Really few words other than excellent describe our experience. From entry to exit, from breakfast to service, from accommodating to advising the hotel and it's staff were really outstanding. The location is excellent in the old city. I really cant think of anything negative, all we are thinking about is when to go back.

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