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Alfiz Hotel

Travelers' Choice award winner
3.0 of 5
Hotel website
Calle Cochera del Gobernador 33-28 | Centro Historico, Cartagena 130001, Colombia
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Alfiz Hotel
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Ranked #6 of 124 Hotels in Cartagena
A recent review
5 of 5 stars reviewed yesterday
bedilizia Shanghai, China
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296 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Shanghai, China
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was one of the best accommodations we stayed at during our 3-week trip around Colombia. Hotel Alfiz is a wonderful place, well located in the middle of the old town and excellently managed. What makes it better than other similar hotels is the kindness and efficiency of the staff: everybody here is happy to assist you and go the... More 

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Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed in the Alfiz for 4 nights and from arrival we were welcomed with very friendly staff, there are very few rooms which is nice, it is a very quiet hotel with few people around. We had been to a island trip that day and were planing to meet friends however, the Jacuzzi on the roof got in the... More 

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Carmichael, California
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We truly enjoyed our stay at this charming hotel. The staff were always helpful, interested and always willing to help with suggestions and making reservations. Our last day in Cartagena we decided to during our layover in Bogota we could go on a tour of the city. Once again the guys at the front desk took charge and found a... More 

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

Wonderful experience at the Hotel Alfiz. Very cute little hotel - never a lack of assistance with a smile. We are the second part of our family to stay there over the last year. Different staff with the same great service. English was easily spoken by all. In the heart of the walled city with perfect access to the best... More 

Review collected in partnership with this hotel

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

Dear Mr Regas, thanks for taking you time to write a review about Alfiz. We hope you enjoyed your trip to Colombia, as we know you also visited Santa Marta, so we hope you decide to see the rest of our country in the future. More 

south sweden
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 14, 2015

I was not planning to write something after my last visit this february. I feel that I have written what is needed based on my experiences, but since somebody wrote something so extreme as to call Alfiz a construction site and warning people to stay away!!! My goodness! If Tripadvisor can take in such extreme remarks they must take in... More 

Was this review helpful? Yes 3
Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

Loved frequent guest, thank you so much for your fidelity and support. Sometimes is difficult to try to explain with few words what really happend in the hotel but comments like yours helps to put things into context and give a better idea of the experience at Alfiz. Look forward to see you soon in your 5th stay! More 

Vancouver, British Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 14, 2015

Wee loved the staff, kind , helpful and upbeat. They solved all our problems. Breakfast delicious. Great Jacipuzzi and sitting deck on the top floor. Library , great spot to read and do emails. Bath tubs and shower delightful. AC was efficient Wi fi good, TV limited, TV,s small Rooms old, shabby chic decor. Beds only doubles and family hard.... More 

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NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 9, 2015

CONSTRUCTION ZONE!!! Lovely hotel, great location, helpful staff, but located next door to a construction site. The banging starts at 7:15 every morning and continues past 5 at night. Each day the staff promises that the construction won't start until 9 the following day, but it's a lie. Add in the pounding music nearby that doesn't end until 2 am... More 

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

Dear Guest, we have fully understanding as nobody wants to be disturbed during your holidays, however regarding your comment I would like to explain that you were accommodated in the family room which is the only room in the hotel that is adjoined the neighbor's house, which were doing a reparation work. All other rooms, including the jr. suite in... More 

Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 5, 2015

I can't fault this hotel in this vibrant and exciting city 8 interesting rooms (we had two suites which were larger than their pictures imply) and comfortably accommodated our daughters extra bed in the lower floor A tiny swimming pool and a great roof sitting area where enjoyed our pre dinner drinks Great breakfasts with the ubiquitous fruit juices that... More 

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

Many, many thanks for a such positive comment about Alfiz. It make us feel proud about our small hotel and the work we do, which is not other than offer a warm and personalized service to all our guests. We hope you decide to come back in the future. More 

New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 2, 2015

I highly recommend this hotel. It was perfect in everyday- including price. SERVICE: Was impeccable. A Five-Star experience. They go out of their way to help you in any way they can. Alicia was wonderful as was the entire staff. Very professional. For example, one day I bought an exotic tropical fruit on the street, and wished I could make... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Alfiz_Hotel, Gerente at Alfiz Hotel, responded to this review

Your kind words encouraged us to continue in our way to offer our guests a warm and friendly place to experience a real boutique hotel in Cartagena. Thank you so much and welcome back! More 

San Francisco, California
1 review
5 of 5 stars Reviewed March 23, 2015

My boyfriend and I came to Columbia for vacation and spent three nights @ Hotel Alfiz. The grounds were beautiful, room was so cool and unique! Such great charm! The hotel was very clean and the staff was wonderful! So helpful with recommendations (especially food)! The location of the hotel was perfect as well. Would recommend this hotel to friends... More 

Was this review helpful? Yes
Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

Thanks for your positive review and specially that you liked the thematic decorations of our rooms inspired in the history of Cartagena and of course our Concierge restaurant's recommendations. Hopefully you can visit the city again to enjoy good food and a nice accommodation! More 

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