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Alfiz Hotel

Travelers' Choice award winner
3.0 of 5
Hotel website
Calle Cochera del Gobernador 33-28 | Centro Historico, Cartagena 130001, Colombia
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Alfiz Hotel
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Ranked #5 of 119 Hotels in Cartagena
A recent review
5 of 5 stars reviewed 1 week ago
N P San Francisco, California
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281 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

My boyfriend and I came to Columbia for vacation and spent three nights @ Hotel Alfiz. The grounds were beautiful, room was so cool and unique! Such great charm! The hotel was very clean and the staff was wonderful! So helpful with recommendations (especially food)! The location of the hotel was perfect as well. Would recommend this hotel to friends... More 

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

Thanks for your positive review and specially that you liked the thematic decorations of our rooms inspired in the history of Cartagena and of course our Concierge restaurant's recommendations. Hopefully you can visit the city again to enjoy good food and a nice accommodation! More 

Vancouver, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed staying in this elegant clean boutique hotel. The breakfasts were divine, the rooms stunning and the location excellent. There was a pool/ tub on the rooftop which was a memorable experience to soak in after long days of walking.

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

It's always a pleasure for our team to receive a positive feedback. Nice that you mention our jacuzzi on the rooftop as it is an oasis during sunsets. Hope you visit us again in the future. More 

Mexico City, Mexico
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed every moment of our stay. Only one dinner suggestion did not meet our expectations (cande). Try the jacuzzi on the roof top. The rooms next to the breakfast area are a little bit more noisy.

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

Thank you for reviewing your stay at Alfiz. I would aprecciate if you can send us your comment regarding the Candé restaurant to take into account for future suggestions for places to eat in Cartagena. More 

Seattle, Washington, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Alfiz hotel is a serene getaway in a busy part of town. The staff was extremely helpful and thoughtful and made our stay a delight. I would recommend this hotel. +: The rooms are large, the breakfast is delicious, and the staff is warm and helpful. -: The pool is small, construction was going next door and started very... More 

Review collected in partnership with this hotel

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

We appreciate your comment and makes us happy to hear that you enjoyed your stay with us. We discussed your point with the owner of the next door house to avoid disturbing our guests during the restoration process. More 

Columbus Ohio
Top Contributor
98 reviews 98 reviews
51 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely, lovely, lovely. For charm, beauty, tranquility, a calm oasis this hotel wins the prize. We had to privilege to stay three nights in this luxury boutique hotel. We were on the ground floor near the breakfast area and the room was large and so peaceful as is the entirety of the hotel. There are just 8 rooms so you... More 

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Alfiz_Hotel, Gerente at Alfiz Hotel, responded to this review

Really thanks for your nice and complete review about your experience in our boutique hotel. All the staff is very delighted to hear that you liked the service and everyone hopes to see you back soon in your "home" in Cartagena. More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Alfiz was a terrific place to stay. Great location, good food, nice rooms and an extremely helpful and engaging staff. They made our trip really great. We also stayed at one of their other hotels Santa Ana and they were just as acommodating and wonderful. They let us return to the hotel, after we were no longer staying there, to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Alfiz_Hotel, Gerente at Alfiz Hotel, responded to this review

Great news to hear that you liked your stay in Alfiz. As you mention together with Santa Ana and other 12 hotels we are part of Evoca (evoca.co) a group of independent boutique hotels that give us the possibility to share our services and promote us together. Hope you decide to visit us in the closest future again. More 

Redwood CIty, CA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2015

This renovated old home is lovely and special. Everyone was very nice and helpful, and the breakfasts were fresh, generous, and delicious. We stayed in one of the upstairs rooms. As an old place with "character", there were some downsides: The room was configured as a loft, with the sleeping area upstairs (as such, I had to go down the... More 

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New York City
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 17, 2015

There were some really positive things about Alfiz -- the location in walled city, historic rooms and a generous, tasty breakfast. The room was decent but I found it quite dark and it was right in front of the breakfast area, which was a little awkward. However, there were a few things that really irked me and detracted from the... More 

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

Thank you for rewieving your stay in Alfiz. We took your comment regarding the taxi service very seriously and discussed it with the staff, unfortunately is very difficult to respond as we have no relation with the taxi companies and there is no taximeter in the cars in Cartagena, so we get only estimated prices by phone or even when... More 

Buckinghamshire, UK
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 15, 2015

Tucked away in the historic centre, very close indeed to all the action but quiet inside and with a generally peaceful feel. A small pool and a rooftop Jacuzzi were welcome in the heat of the city. Pleasant downstairs lounge with fans and good wifi (wifi didn’t seem to reach upstairs), and owners who were always helpful, asking us if... More 

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Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

We appreciate that you took time to review your stay at Alfiz. Attending your suggestion we are doing a complete service to our WiFi network and we have already increased the internet speed to 8 MB/s. Thanks and we look forward to see you back in Cartagena. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2015

Fantastic hotel. Beautiful room, great bed wonderful staff who manage to afford privacy, assistance and meet your every need. Only flaw was water pressure which made hot baths in the wonderful bathroom impossible, but it didn't bother us a bit. Hard to believe it could have been more enjoyable but fix the water and it would be.

Was this review helpful? Yes
Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review

Thank you for your comment and nice to hear that you liked the service from all the staff. We will check what happend with the hot water flow in your room as we haven't had any previous problem with this issue. Thanks and come back soon! More 

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