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3.5 of 5 Bed and Breakfast   |   Calle Don Sancho No. 36 - 165 | Centro, Cartagena 3333, Colombia
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La Merced Royal
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Ranked #28 of 124 Cartagena B&B and Inns
A recent review
5 of 5 stars Reviewed December 31, 2014
ITL57 New York, United States
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49 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York, United States
Top Contributor
50 reviews 50 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 31, 2014

We spent three excellent nights in this hotel. The room (Don Antonio) was beautiful. Huge, with multiple seating areas. The included breakfast was outstanding, with full waiter service in a lovely room. The hotel is in a great location, steps to everything opposite Teatro Herederia. The staff-Hernando, Loragne, and Jose were accommodating and helpful, The pool area, while small was... More 

Was this review helpful? Yes 2
Toronto, Canada
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 22, 2014

When booking the room for one night I asked for one with a few. When we arrived at the Hotel we gos one on the first Floor. After requesting a change we got a beautiful room at the roof top, nice view to the ocean and to the old fortress wall. Order your Breakfast to the room, amazing view.

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Athens, Greece
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2014

La Merced Royal is a small (9 room) hotel with an excellent location in the historic center. The staff were all very friendly and the rooms very clean and modern. Everything is within walking distance (restaurants, sites, etc)

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Bogota, Colombia
4 reviews 4 reviews
2 of 5 stars Reviewed July 27, 2014

When I arrived I asked desk clerk Jose if the corporate rate I had been quoted included the taxes. He checked, and informed me that it did. When I checked out, he told me that since I was a resident of Colombia, the taxes would have to be charged to me separately. This would have resulted in me paying $210... More 

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Los Angeles, California
11 reviews 11 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 2, 2014

I was in Cartagena for the film festival last March and stayed for a week at this boutique hotel right in front of the TAM theatre, by the walls facing the sea of the Old Town. I was very happy to be there: the location was perfect, walking distance (well, everything is walking distance within the Old Town) from the... More 

Was this review helpful? Yes 1
State College, Pennsylvania
1 review
5 of 5 stars Reviewed January 29, 2014

This was a great place. It was a little expensive but we did stay during the holiday. The location was great, just short walk to the center of town. There were several restaurants nearby and the breakfast was very good.

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17 reviews 17 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 19, 2014

Many problems with this hotel and 3 awful nights : 1 - when i arrived : the guy at reception didn't speak a word of english and didn't have my reservation - so he had to call and i had to wait when i was not sure to get a room - so a really bad organisation : how a... More 

Was this review helpful? Yes 1
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2013

I was really impressed with the excellent service provided by the staff, they were very attentive, friendly and guest service oriented. Though the rooms are pricey, the hotel is beautiful, well decorated and maintained with clean rooms. The Wi Fi service was problematic and almost impossible to connect inside the room.

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 18, 2013

You expect more at this price. Hotel needs some maintenance updates. Wifi did not work for three days. Available bikes are in bad condition. Pool is tiny. Room was large, service is attentive, but the overall package is just not worth it. Look elsewhere.

Was this review helpful? Yes 1
Cordoba, Argentina
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 17, 2013

After looking the pictures they show in the web site I decided to make a reservation for the Don Jaime room. My first impression was that pictures look much better than the room itself. The room is small and the sea view is eclipsed by a 42" LCD TV located in the very center of the window. Conclusion, five hundred... More 

Was this review helpful? Yes 1
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Additional Information about La Merced Royal

Address: Calle Don Sancho No. 36 - 165 | Centro, Cartagena 3333, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — La Merced Royal 3.5*
Number of rooms: 9
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